PC World Reviews - www.pcworld.co.uk

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★★★☆☆
3.0 / 5
54% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Compare reviews of PC World's online store with alternative online computer shop sites to find out which is the best one. Our reviews are written by unbiased consumers making them a great source of advice.

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★★★★☆

“Good ”

Written on: 21/11/2014 by GodsofTanks (2 reviews written)

The shop provides good customer service but prices for computers could be lower… Read Full Review

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★★★★☆

“Very helpful staff”

Written on: 15/06/2013

We were shopping for a portable hard drive. The staff showed us to the display and there was a lot of choice. The staff were very knowledgeable and gave us lots of information. So we were able to choose which item would suit us best… Read Full Review

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★★★★☆

“Pcworld-Orpington”

Written on: 19/05/2013

Having a lot of problems with my Toshiba laptop closing down, did not seem to be holding power and seemed to be overheating. Took it into Orpington,where l had purchased it over five years ago!!! The assistant there was very helpful,polite and informative. Constant contact, updating me with the situation. Needless to say my problem was solved. Very happy customer and would definately contact them again if l had any other problems… Read Full Review

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★★★★☆

“jason in 2800 store in morriston”

Written on: 11/05/2013

i visited the store and bought my mac and was served by jason, he was lovely. i had to come back for the team in knowhow to install office for me, they told me that jason had provided the wrong office packet to us and they would have to do a refund, it took two hours, in the end i had to go for a cup of tea in morrisons, so they couldn't refund and so they did another product for me, which ended in me having office, they werent best pleased but still they did it saying the store would have to… Read Full Review

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★★★★☆

“our new gashob”

Written on: 01/05/2013

19,04,13 We use British Gas HomeCare to care for our appliances.Gashob written off-gas leak.B.G offered to replace or give Gift card to the value of60pounds to buy our own from Currys. 33[salesman]was very helpful and when we finally made our choice,he informed us that it wasnt astock item and it would cost us 20pounds delivery,,a third of our award from BG.It seemed a little unfair after we had taken the trouble togo into the Huddersfield store ,not to be able to take it home with us and… Read Full Review

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★★★★☆

“Rapid efficient service”

Written on: 22/04/2013

We arrived at the Curry PC World Megastor, New Malden on 10/4/13 at 15.15. The receptionist, a smart young woman, was friendly and very efficient and quickly found us an assistant, 58 Krish who was knowledgeable and helpful. Not only did we receive good service, but we are satisfied with our new laptop. Kind regards, Mr and Mrs D. Steck… Read Full Review

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★★★★☆

“virus in laptop”

Written on: 12/04/2013

a virus had got into my laptop, how i dont know as i have full norton security,went to our local branch at the fort manchester and spoke to a manager ANOOP who not only cleared the virus but reset my laptop and with a new norton security,clearly this is someone who knew what he was doing, Thank you … Read Full Review

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★★★★☆

“King's Lynn Branch”

Written on: 03/04/2013

I was looking for a new wi-fi printer. Asked for help and given assistance by [name removed] who was most helpful in explaining the pros and cons of several options within the price range I was looking at. Service much appreciated… Read Full Review

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★★★★☆

“apple i mac”

Written on: 25/03/2013

i recently purchased an apple i mac from the purley way store in croydon. the staff were very helpful and polite the price quoted was what we asked for with no hidden add ons… Read Full Review

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★★★★☆

“Buying a printer”

Written on: 16/03/2013 by Westm (1 review written)

Arrived to buy a printer. Met and explained it was for occasional printing by my 84 year old mother from her iPad. I knew it had to be HP. They were helpful and knowledgeable. I got discount vouchers for ink in future and a good explanation of extra cover for immediate replacement and paper supplies. Overall pretty good… Read Full Review

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★★★★☆

“good service review”

Written on: 15/03/2013

i recently went into currys to buy a tv for an elderly person and was served by dan howie an extremely knowledgable and helpful young man who directed me immediately to the product i required carried out my transaction quickly and efficiently and even carried it personally to my car well done young man manners and a pleasant smile… Read Full Review

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★★★★☆

“Memory stick for DSLR”

Written on: 14/03/2013 by GrahamHall123 (1 review written)

I was given very helpful advice to buy the correct memory card for my 8-year old DSLR camera. A card which which had the best operating speed and with the capacity which my camera could handle… Read Full Review

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★★★★☆

“CIARAN AT SWINDON PCWORLD”

Written on: 14/03/2013

Today I went into PCWORLD Swindon aiming to buy a gift for my father. The assistant who served me was CAIRAN. He engaged well with myself and my husband explaining the finance options available for us to purchase a Kindle. He was professional,helpful, efficient and knowledgeable. I have been into your store several times over the past few years, service is always good but CIARAN is an exceptional salesperson. Kind Regards Heather James (Mrs)… Read Full Review

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★★★★☆

“I have just bought a bargain”

Written on: 11/03/2013

I have been to PC world Currys at Teeside Retail Park ,Stockton On Tees . the staff were very friendly and helpfull . ALso very happy with my buy which was in the january sale… Read Full Review

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★★★★☆

“spot on!!!”

Written on: 05/03/2013

My mother and i had a special day out in london. We decided on a whim we would find out where the nearest Currys PC World wa so after asking a delivery man on the high street, and a journey on the tube, we found it, we browsed for a while, when a friendly member of staff approached us and asked what we were looking for,I then really stated that I'm not really up on the latest of technology but was looking for something that suited my needs.Everything I needed to know was explained simply, and… Read Full Review

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★★★★☆

“very,very,happy.”

Written on: 01/03/2013

I would like to say l was very happy with shop layout and the directions above the shop telling you where things were. I would also like to thank the shop assistant for being so helpful and looking after me his name was Trevor at the Team Valley Estate. I will be going back if ever l need anything. … Read Full Review

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★★★★☆

“From old to new.”

Written on: 22/02/2013 by margaretdoril (1 review written)

To buy a new television was a major decision for us, and only came about with pressure from our grandchildren. Our heavy old one had served us well for many many years, why did we need to change. However change we must. We were met with a friendly smile, and a salesman who it felt actually wanted to help. My husband took an age, but at no time did our assistant show any impatience. He gently explained the detail and workings of the various options, even when we asked questions that most 6 year… Read Full Review

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★★★★☆

“printer”

Written on: 18/02/2013

had to wait for service but shop busy and manger told me how long of wait in all o k… Read Full Review

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★★★★☆

“Pleasantly Surprised with the Service Provided”

Written on: 15/02/2013

I placed an order via the website with ease, no surprise in this day and age, and opted for collection from the store. I half expected a total administrative foul-up but I was delighted that a knowledgable young man, eased us through the process in a thoroughly professional manner. An Excellent Purchasing Experience and a great product range. Nothing to dislike about this transaction at all… Read Full Review

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★★★★☆

“telford store scores for customer service.”

Written on: 24/01/2013 by stevehobgoblin (1 review written)

bought a tv yesterday, got lots of straight talking advice from simon about the range of makes and pros and cons, also about portable aerials. the reccomendation works a treat. thankyou very much.i have bought large items before from you and have confidence to do so again. keep it up !… Read Full Review

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