ATS Euromaster Reviews

★★☆☆☆
1.9 / 5
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Latest Reviews

★★★★★

“Great Deal ATS Euromaster in Finnieston Glasgow”

Written on: 17/05/2018 by garygemmell (2 reviews written)

Great Deal ATS Euromaster in Finnieston Glasgow could not have been a nicer bunch of guys - very honest and passed my car first time even though the dashcam had to be removed from the windscreen to finish the MOT. The previous MOT centre Evans Halshaw said the drivers side wheel would need replaced soon; the guys at ATS said that was nonsense it was fine - Very honest and upfront , professional and courteous - deffo be going back there!. ATS Euromaster (Finnieston) did a cracking job , very… Read Full Review

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★☆☆☆☆

“Rip Off”

Written on: 28/04/2018 by Abbiey223 (1 review written)

I purchased two tyres from Blackcircles.com and they arranged for ATS Euromaster in Horsham to fit them for me, I paid in full in advance I arrived at ATS as agreed to have the two tyres fitted and having inspected the car the manager advised me that they would not fit the two tyres as they were not run flat tyres and the front tyres were I pointed out the following facts to the manager: • The Tyres he was replacing were also not run flat • The car had recently passed its MOT with these… Read Full Review

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★★★★★

“Great customer service”

Written on: 18/04/2018 by Marissa449 (1 review written)

Used by my husband in Jan/Feb for four new tyres and I had a new tyre early March. Helpful and good advice from staff. Also today I dropped off my car with a slow puncture and once again a swift and efficient polite service. Many thanks… Read Full Review

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★☆☆☆☆

“Went to the Reading branch, for an MOT, they told me...”

Written on: 20/02/2018 by MMayes (1 review written)

Went to the Reading branch, for an MOT, they told me that I needed some work done, part of which was the front brakes and I ended up with a bill for £548. They kept the car all day and one of the parts had to be ordered three times because they kept getting it wrong. The day later whilst driving on the motorway I heard screaming coming from the wheels and had to pull over and call out assistance once the car was off the road in a garage I found out the back brakes needed attention and I also… Read Full Review

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★★★★★

“three tyres + oil & filter”

Written on: 20/02/2018 by DesiraeMcMillan (1 review written)

All I can say is 'great deal' 'polite staff who knew their stuff' I shopped around and got the best deal at ATS Great job guys Thanks… Read Full Review

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★☆☆☆☆

“Absolute sack of..........”

Written on: 08/12/2017 by zuOrr218 (1 review written)

What a sorry sack of this company are, I ordered online for two new tyres to be fitted at my local centre in St Neots Cambridgeshire, they happily took money from my card instantly, the next day I got a two line email saying they didn’t have the tyres, I gave the local centre a call who told me it wasn’t there problem and they couldn’t refund me and I had to contact head office, I called customer services where I spoke to the rudest customer service woman alive today, she claimed that it… Read Full Review

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★☆☆☆☆

“Not good service today. ”

Written on: 08/11/2017

I've enjoyed good service from these guys in the past, so I took my car there today to have two of the tyre valves replaced. One was successfully dealt with . However, the second tyre wheel wouldn't shift despite three different guys having a go at it with the wrench. Even the drill was used and that never worked. I was charged just short of £19.00 and told that it was for the service I had received today. Must have taken 10 minutes.I was also told that I needed to take my car to the place… Read Full Review

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★☆☆☆☆

“to slow”

Written on: 05/11/2017 by frankbrown (1 review written)

2 hrs to change oil& filter then told they could only refill with 7 ltrs when engine should takes 8 ltrs so they probably never drained it completely, then despite me covering the carpet they still managed to get black /oil,greese on it, then had the car brought round to the front of the garage by a boy racer who drove like an idiot. never again plenty more garages out there, with staff that treat customers cars with respect, Clacton ATS never again,Mr F Brown… Read Full Review

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★★★★★

“Fantastic Service @ ATS Truro 24.10.17”

Written on: 24/10/2017

On holiday this week in Cornwall and needed to have a slow puncture repaired that was starting to get worse as each day passed, so was in the Truro area today mid to late afternoon and called into ATS on Newham Road, Riverside. As a company car driver I have called to many Centres around the UK, never have I had the excellent service experience that I had today, so much so I am writing this review (it's rare I take to this medium, normally say my 'thank you' at the time). No sooner than I had… Read Full Review

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★☆☆☆☆

“Class 7 retest”

Written on: 17/10/2017 by harley29bikes (1 review written)

Took my Mercedes Sprinter for its annual MOT test on 13/10/17 at ATS Horsham branch. I have been going to this branch for last 7 years & always got on with the staff but this time all the staff had changed The guy who carried out my MOT was as good as gold & explained the brakes needed a service so we carried out the repair the same day & returned the following morning for a retest which it passed. I was then informed I had to pay a retest fee of £25 that I had never been charged previously I… Read Full Review

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★☆☆☆☆

“Highway men”

Written on: 30/09/2017 by 69Wilson (1 review written)

Had pads and discs done one two cars at the Doncaster branch. Font of one car and the rear of the other £600… Read Full Review

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★☆☆☆☆

“No show at opening time. Don't use.”

Written on: 24/09/2017 by ATS-R-useless (1 review written)

Was told open from 8am Sat, made apt for 8am, got there at 8am, waited until 8:35 and still shut. One of there own employees was waiting to get in too. Confirmed should be open at 8 and that someone may have been out on the lash Friday night… Read Full Review

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★☆☆☆☆

“ATS Swindon”

Written on: 22/09/2017 by alexander15 (1 review written)

I ordered 2 tyres for my BMW 1 series. Turned up to my appointment and was told they wouldn't fit them as I hadn't ordered run flats and they can only fit run flat's, or it would invalidate my insurance as the car was built for run flats. Miraculously they have 2 twice the price run flats in stock in the size I needed! I rang 2 other ATS depots and without explaining what had happened they said they would not have a problem fitting non-run flats. I left with my old tyres still fitted. When my… Read Full Review

Imunslow's Response to alexander15's Review

Written on: 26/04/2018

I purchased two tyres from Blackcircles.com and they arranged for ATS Euromaster in Horsham to fit them for me, I paid in full in advance
I arrived at ATS as agreed to have the two tyres fitted and having inspected the car the manager advised me that they would not fit the two tyres as they were not run flat tyres and the front tyres were
I pointed out the following facts to the manager:
• The Tyres he was replacing were also not run flat
• The car had recently passed its MOT with these tyres
• There is no law or regulation that would stop any type of tyre as long as road legal to any wheel on a car
• Whilst I respected the advice that the tyres may effect handling, in my experience of driving this car for over a year it did not
Despite the above the manager was insistent that they would not fit the tyres that I had purchased and paid for to my car!
I asked how we could resolve the issue and was advised that I would have to purchase two more tyres that I did not want or need, effectively holding me to ransom for a product that was not legally required

I contacted their customer help line who spoke to him and they still refused to help. I then spoke to Balckcircles help line and they ended up refunding me the fitting charge but could not get the tyres fitted

I took the tyres, after some resistance from ATS and had them fitted by a third party garage, who confirmed my thoughts that it was perfectly in order to have two different types of tyre
I think that this is sharp practice from a national tyre chain and is in breach of the Consumer Protection Act as unfair trading and I am concerned that if I had been less aware of the law and regulations I would have been defrauded by this company

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★☆☆☆☆

“I had a new tyre,costing £32.03 (including VAT),...”

Written on: 04/09/2017 by Haynes1993 (1 review written)

I had a new tyre,costing £32.03 (including VAT), fitted by ATS , and had a Lucas Brake light replaced. The final bill came to £63.64 (incl.) I didn't realise they had fitted the cheapest tyre, I thought for that price I had bought a decent tyre. … Read Full Review

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★★★★☆

“excellent and friendly staff,”

Written on: 27/07/2017 by Valeriam191 (1 review written)

Ordered two front tyres for my car in the morning, Recieved a booking time in the afternoon, The service at the depot was excellent and the price of the tyres was very competitive, I will definetly be back and will reccomend to friends. … Read Full Review

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★★★★★

“ATS Hafod Swansea”

Written on: 24/07/2017 by Martin_SA2 (1 review written)

I know most people tend to only take to writing a review when something goes wrong but I just found myself recommending these guys to a friend and though you know what I'll write them a review because the service I have had makes it worthwhile doing. I've been taking my own cars and those of my family there for a quite a few years now for MOT's, tyres and shock absorbers etc. They have always been straight up and completely honest with me. One car I took in with a suspected puncture turned out… Read Full Review

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★☆☆☆☆

“Lazy Money Grabbers”

Written on: 20/07/2017 by SHELLADA (1 review written)

Spent well over a thousand pounds giving these people my cars to service and found them to be dishonest and inefficient. My first experience cost me £970 and the car tyre pressure lights never ever went off. They're probably still lit to this day, but fortunately I mama get to sell the car. I never learned my lesson though and still entrusted them with my latest car which they "serviced" a few weeks ago... My service cost a whopping £165 which was apparently reduced because they had no… Read Full Review

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★☆☆☆☆

“ATS Chesterfield - Inept staff”

Written on: 20/05/2017

On Monday 15th May I booked (by phone) car in for an Aircon Recharge at ATS in Chesterfield, Derbyshire. Arrived at 8am this morning (20th May) just as the shutters were being rolled up. Went to book in only to discover that there was another customer ahead of me for an aircon recharge at 8am. They had double booked the same 8am slot. Apart from a few unprofessional comments they made no attempt to apologise for their incompetence or discover which was the correct booking - merely that they… Read Full Review

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★☆☆☆☆

“They won't be getting my business again!”

Written on: 01/05/2017 by Rooneyux34 (1 review written)

I have used ATS to MOT my car for a few years now. I will not be using them again. Last year I was told by the mechanic that my car had passed however the tracking was off and the CO2 emissions were higher than they should be (I did think this strange for a small, economical 6 year old Japanese car). They offered to fix both for around £60. I decided not to go ahead with the work and to ask my usual mechanic. I never got round to having both looked at so when my next MOT came around this year… Read Full Review

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★★★★☆

“Wasn't happy to find out after 15 minutes wait that...”

Written on: 29/04/2017

Wasn't happy to find out after 15 minutes wait that one of the tyres I had purchased online two weeks previously had been sold and didn't have any stock of the one I had ordered!!!! I was then informed by one of the engineers that I would have to come back on the afternoon or the next day! Thankfully the Manager saw sense and fitted tyres that were slightly more expensive, with no extra cost to me. Was there for a good 2 hours and unfortunately the coffee machine was broken! However… Read Full Review

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