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“Buyer's Beware. This company is fraudulent....Mad at...”
Written on: 07/02/2008 by sharkam39 (1 review written)
Buyer's Beware. This company is fraudulent....Mad at myself for not doing my due diligence, but will take it to the next level if necessary. Ordered the SB-800 Speedlight for Nikon, sales person called me back to "confirm" order. Talked me into a Sigma for $319, told me it was the best flash out there. My husband did not want it, went to return it. The customer service rep reamed me out for returning it - yelling into the phone - told me I had to enclose a money order for $50 to cover S&H… Read Full Review
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“Express Cameras sold me a used camera that doesn't...”
Written on: 14/01/2008 by bigjeeve (1 review written)
Express Cameras sold me a used camera that doesn't work, with no warranty and no invoice, so there is no way to return the product… Read Full Review
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“price change when billed”
Written on: 13/01/2008
price change when billed
no email confirmation
bad experience on the phone for cancelling the order
the order was not as expected
package of non requested items sent without advising me
…
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“Rude sales persons (both that I dealt with, I did not...”
Written on: 10/01/2008 by wtwheels (1 review written)
Rude sales persons (both that I dealt with, I did not get their names) I had ordered a Nikon D200 (Executive) Camera package on line, got a phone call the next day from a sales person, first he tried to sell me the battery and charger that "should" already come with the Camera (theirs don't !!) at severely inflated prices. I checked previously checked with Nikon and all their cameras come with a battery and charger. The RED flags should have gone up right then. Anyway, after fighting with the… Read Full Review
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“Ordered Canon 70-300 telephoto lens and was sent a...”
Written on: 04/01/2008
Ordered Canon 70-300 telephoto lens and was sent a sigma version which retails for 200 max. Kevin, the sales associate told me it was an upgraded lens from the Canon. I then informed him that it was not an upgraded lens and that I wanted the Canon that I ordered. He continued to argue with me until I finally told him that I was returning the lens and wanted a full refund. I would highly suggest to never deal with this company. In my opinion they are very unprofessional… Read Full Review
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“Talked me into buying a Sigma lens for $499 instead of...”
Written on: 13/12/2007 by kaikens (1 review written)
Talked me into buying a Sigma lens for $499 instead of the Canon lens for $299. Then I found the same exact lens at Labell cameras.com for $129. They are good. Express cameras are liars and crooks. I had to call my credit card company to stop the charge because after I returned the lens minus 10% restock fee, they said it would be 30 for the credit to go through… Read Full Review
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“Horrible experience. Worried about my credit card info...”
Written on: 13/12/2007
Horrible experience. Worried about my credit card info in their hands after they wont ship my order as ordered on their website… Read Full Review
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“Placed order, no confirmation, called next day, order...”
Written on: 12/12/2007 by Eldie (1 review written)
Placed order, no confirmation, called next day, order status OK, following day no confirmation,called , put on hold for 20 minutes, asked how can I help you,put on hold, 5 minutes rep comes back to say unit ordered was on back order, 8-10 weeks before anticipated arrival, Cancelled order and checked with credit card to assure no billing, none as of yet but will continue to check.
The number of complaints here and other sites sent up red flags. Should have done my research first to avoid…
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“This store sucks. One year ago I ordered Nikon D70...”
Written on: 08/12/2007
This store sucks. One year ago I ordered Nikon D70 package. When I called the store to confirm my order they told me that they do not have any Nikons in stock! However, the package was still advertised on their web page. I'm writting this because yesterday I tried to do the same. I ordered Nikon D80 (body) - yesterday it was for 299$. When I called they told me the same story - no Nikon D80 in stock. If you go their web page you will see thet today you can buy it even for 239$. That is… Read Full Review
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“I ordered the Canon 70-200 EF lens from Express...”
Written on: 29/11/2007 by troiless (1 review written)
I ordered the Canon 70-200 EF lens from Express Cameras. I promptly received an email stating that I need to call and confirm the order. When I called, the person on the other end tried to upsell me to a non-Canon brand lens stating that it is better and the one that I want would not work as well on my camera because it is digital (I own a 5D.) I told him that I just want the lens that I ordered, nothing else. At that point he told me that I had to buy the lens mount (what Canon EF lens… Read Full Review
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“Same as most...order, the order is "back ordered" even...”
Written on: 24/11/2007 by joecool2 (1 review written)
Same as most...order, the order is "back ordered" even though it shows "in stock" on web. You call, per instructions, and are told the product is not American, does not have a warranty, does not come with accessories… Read Full Review
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“Over all good experience and was well worth the money.”
Written on: 15/11/2007 by wmconnect (1 review written)
Over all good experience and was well worth the money… Read Full Review
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“After ordering online, I was emailed and asked to call...”
Written on: 08/11/2007 by Express Cameras is FRAUDULENT (1 review written)
After ordering online, I was emailed and asked to call the 800 number to confirm my order. I then had to give the security code on the back of my card. The HORRIBLY RUDE SALESPERSON AND MANAGER whom I asked to speak to tried to sell me all kinds of other things I didn't want and would not let me go until I said that I would add the extra battery or whatever. I told them that I wanted the camera alone but they said that "it's just the body" and that I needed to buy a lens, etc which would amount… Read Full Review
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“NEVER trust this company... do not buy anything from...”
Written on: 17/10/2007 by kiana7777 (1 review written)
NEVER trust this company... do not buy anything from them. They are scam artists and us bait tactics. The State of New Jersey even has a law suit filed against this company!… Read Full Review
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“This company does a lot of business and treats you...”
Written on: 07/09/2007 by Hercman (1 review written)
This company does a lot of business and treats you like dirt. If you want to do business with the devil, go ahead. But God forbid you should have to work with their customer service for something… Read Full Review
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“My 1st order of a moderate camera package prompted...”
Written on: 23/08/2007 by mattorefice (1 review written)
My 1st order of a moderate camera package prompted them to email me, asking me to phone them to confirm the order. When I did, the pushy salesperson told me the camera didn't come with a lens, battery, charger or LCD screen (as advertised). I ordered anyway, then did not receive a confirmation, tracking number, email, phone call or merchandise. I emailed to cancel and received no response. I called back to cancel the order and was told there was a mistake and that I should upgrade my order… Read Full Review
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“I ordered a Nikon 10-22 lens, advertised for $499.00...”
Written on: 02/08/2007 by mblaum (1 review written)
I ordered a Nikon 10-22 lens, advertised for $499.00 at Express Cameras. There was a number to confirm the order, I was given by E-mail an order number, but never a statement of the actual purchase. A few days later I found a charge of $590 in my credit card. I called several times to inquire, and was not treated as I would have hoped and put on hold indefinitely. Finally my order arrived. It was a Sigma lens that retails for $450… Read Full Review
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“Make sure you know EXACTLY what you want if you are...”
Written on: 30/07/2007 by gcasper (1 review written)
Make sure you know EXACTLY what you want if you are going to call Express Cameras… Read Full Review
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“I ordered a Nikon D200 from Express Cameras. After two...”
Written on: 13/07/2007 by dv757 (1 review written)
I ordered a Nikon D200 from Express Cameras. After two weeks, it had not arrived. I called the company on the 13th. The boy who answered the phone hung up on me. I called a second time and asked him where the camera was because I needed it as soon as possible. He hung up the phone on me again. I called a third time. He was very rude and told me that the camera was back-ordered for 6-8 weeks. I cancelled the order, but could not tell whether he had listened to me because he hung up on me… Read Full Review
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“1. July 3, 2007: I ordered online Nikon D200 w/Wide...”
Written on: 06/07/2007 by jeb2x (1 review written)
1. July 3, 2007: I ordered online Nikon D200 w/Wide Angle Package: $1,139.00 plus Nikon Zoom 18-200mm f/3.5 - 5.6G EDIF AFS DX VR Autofocus Lens w/USA Warranty: $629.00; Total $1,768 w/ free shipping, handling and tax.
They called me and starting to upgrade my order and offered other lenses and cameras; I turned it down because the price was so high; he finally said to me that he will gave me $2,199 for the new order that he made; I asked him to hold it and sent me the list of the order…
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