Spanair Reviews

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“we booked the flight 3 months ago and had a medical...”

Written on: 08/04/2011

we booked the flight 3 months ago and had a medical emergency and cancelled the flight within 5 days. still couldnt get any refund despite cancelling the flight within 5 days and submitting a proof of emergency from our medical doctor. spanair simply gave us the run around and screwed us in the end… Read Full Review

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★☆☆☆☆

“Booked a flight from NCE-BCN. A week after I booked...”

Written on: 22/03/2011

Booked a flight from NCE-BCN. A week after I booked it, I got an email to tell me that the flight had been cancelled, and I had been automatically rebooked on a flight 3 days later. Not later that day, or the next day - 3 days later! When I called Spanair to ask for a flight closer to my original booking, the rep. told me that would not be possible and my only option was a refund. I asked to speak to a supervisor and she hung up on me. In the week since I made the original booking, the… Read Full Review

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★★★☆☆

“A very basic service for a basic price. The flights...”

Written on: 28/11/2010

A very basic service for a basic price. The flights (both outbond & back) were late over an hour for vague reasons. Since we were traveling for leisure it made no difference to us but I'd be upset w/ the service for business usage. The flight crew were nice but did not extend themselves to help out w/ baggage or anything. The seats were on top of each other so if you're tall bring knee pads! lol. It was fine for an 1.5 hours but I'd rethink my choice for a longer flight… Read Full Review

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★☆☆☆☆

“it was the worst flight in my life. long hour delay...”

Written on: 20/11/2010

it was the worst flight in my life. long hour delay and they broke my and friends' luggages into pieces. what an airline!
I really don't recommend this airline to the whole passengers in the world.
Spanair, you must change your slogan into: THE WORST AIRLINE IN THE WORLD… Read Full Review

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★☆☆☆☆

“1) Spanair Lounge - The airline advertises through out...”

Written on: 21/10/2010

1) Spanair Lounge - The airline advertises through out Spain how their Priority travelers (this is how they refer to their first/business class travelers) enjoy the privledges of their Lounges with their fabulous services whenever you fly Spanair. Since we were flying from Seville (which I would consider a larger city) and since we had checked in 2 hours early I went looking for the Spanair Lounge. I could not find it nor could I find anyone to ask. I finally walked into the Iberia Lounge to… Read Full Review

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★☆☆☆☆

“HORRIBLE! Not only was the flight late and service...”

Written on: 25/06/2010

HORRIBLE! Not only was the flight late and service substandard, but my luggage has been lost for two weeks with no compensation. This airline is run by morons and I would NEVER recommend flying with them… Read Full Review

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★★★☆☆

“Flights from MAD to TFN (Tenerife North) and TFN to MAD. ”

Written on: 25/10/2009

Flights from MAD to TFN (Tenerife North) and TFN to MAD.
(A321 and A320).
Good seats and good staff. No problems. They were kindly when sit my childreen near me and their mother after no seats near.
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★★★★☆

“Flew agp-bcn-mah then return mah-mad agp. Of the 4...”

Written on: 27/06/2009 by spanishsue (6 reviews written)

Flew agp-bcn-mah then return mah-mad agp. Of the 4 flights we took 3 were with Spanair. Malaga to Barcelona, flight was delayed 1 hour, plane a 717 was very cramped but for a flight of 1 hour and 10 mins it was bearable. The return flight Mah to Mad was on an Airbus 321, very new plane lots of leg room shame it was only a 45 min flight. The next leg Mad to Agp was on MD 87, a very very old SAS (part of Star Alliance) , flight on time but very noisy, and a few of the prople were not happy to be… Read Full Review

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☆☆☆☆☆

“found a flight for the family (2 adults, 1 child and...”

Written on: 02/03/2009

found a flight for the family (2 adults, 1 child and one 2 month old baby) on Spanair from malaga to barcelona for 350 ' . I found this expensive for a 90 minute domestic flight but I booked it anyway.
I decide to check on the prices 12 hours later and the SAME flights are available for 180 ' !!
I used their web based complaint form to either get a refund for the difference or an upgrade and I have not received any sort of response. Not even an automated email response!!
I am a frequent flyer… Read Full Review

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☆☆☆☆☆

“This was the worst airline I have ever flown in my...”

Written on: 02/01/2009 by kendalljoy21 (1 review written)

This was the worst airline I have ever flown in my entire life! Aside from the flight being terrible, with terrible service, when we landed we had been notified that our luggage had been lost. We were flying from Frankfurt to Barcelona then to Menorca. We immediately took the claim up with customer service and they assured us that the luggage would be in on the next flight and delivered withing 5 hours. This was a short stay of only five days, so we were thrilled that our items would be there… Read Full Review

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☆☆☆☆☆

“We flew from Barcelona to Valencia with Spanair. At...”

Written on: 29/07/2008 by Gary Bevan (1 review written)

We flew from Barcelona to Valencia with Spanair. At check in the luggage conveyor belt stopped. I asked the check in clerk what was happening. His answer was "I don't know, its a circus here every day."
I said to my wife that I didn't think the luggage would turn up. It didn't. We were met at Valencia by a Spanair rep. We filled in the forms and was told our luggage would be with us later that day.
Many phone calls later (To Madrid, thats where the baggage claims are handled), we were told to… Read Full Review

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☆☆☆☆☆

“I travelled with this airline on 25 Jun 2008 on Flight...”

Written on: 15/07/2008

I travelled with this airline on 25 Jun 2008 on Flight JK06680 departing Barcelona and arriving in Malaga. I have never witnessed such incompetence in my life. After spending 90 minutes in the check-in line, we were informed that my golf clubs were over size and weight limitations. No problem, how much more will it cost to get them on the flight? 180 Euros. After I finished choking on my urge to choke the representative, I whipped out the credit card, and was told, no no no - you can't pay it… Read Full Review

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★★★★★

“Flight with Spanair was on time, excellent Food and...”

Written on: 08/04/2008

Flight with Spanair was on time, excellent Food and entertainment. I flew from Dublin to Lanzarote in May of last year. It was a Sunday afternoon flight. About half an hour into the flight we were served an excellent meal of roast spuds, turkey, gravy and stuffing. We were also giving any free complimentary drink. After dinner the came around with tea/coffee and bars. After the meal they gave out free blankets and pillow. We arrived in Lanzarote approx 20 mins late due to the tailwind, But… Read Full Review

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★☆☆☆☆

“Spanair flight was on time and staff were friendly....”

Written on: 08/04/2008

Spanair flight was on time and staff were friendly. However, Lost my luggage. Numerous (expensive) phone calls never yielded a single person who could tell me anything about my bag except that it was missing. They asked for a letter requesting compensation, which I have sent twice. I have never received a response. It has been over 7 months now, and I have never received my luggage, compensation or explanation… Read Full Review

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★★★★★

“I flew with Spanair last year from Malaga to Menorca...”

Written on: 16/03/2008 by spanishsue (6 reviews written)

I flew with Spanair last year from Malaga to Menorca via Madrid. We had a half hour delay out of Malaga and were given free drinks and a discount voucher for further flights with Spanair. At Madrid due to bad weather we had another delay of 2 hours but had vouchers for a 3 course meal with drink and when we finally left we had free drinks again on the flight to Menorca. The service and the cabin crew were excellent, as far as using Spanair for internal Spanish flights, I have no complaints what… Read Full Review

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☆☆☆☆☆

“Same Story as Melissa09 below... On our honeymoon,...”

Written on: 13/01/2008

Same Story as Melissa09 below... On our honeymoon, Spainair lost our luggage on route from Frankfurt to Malaga, Spain. We filed a report at the airport and everyday we called afterward, they will still trying to trace the luggage. It's been five months since we returned from Spain, and we have contacted them numerous times via phone and email, to no avail. They won't send us a claims form so we can at least get reimbursement. HORRIBLE customers service. I will NEVER fly Spainair… Read Full Review

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★★☆☆☆

“Unfortunately my experience with Spainair has been a...”

Written on: 25/07/2007 by melissa09 (1 review written)

Unfortunately my experience with Spainair has been a nightmare. On May 23, 2007, I flew from Barcelona to Ibiza, my luggage got lost in route to Ibiza and the Spainair representative was not helpful and told me there was nothing she could do for me. When I became stern she briefly assisted me giving a me phone number to call. It is now July 24 and my luggage is still missing. When I key my reference number into their website, it states that its not valid. Not one person from this company has… Read Full Review

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★★★★★

“We booked this flight for a very cheap price, the...”

Written on: 11/06/2007 by Duderoo (7 reviews written)

We booked this flight for a very cheap price, the plane was on time but not the taxi that was 25 minutes late at Barcelona, due to works. The Spanair flight was wonderful, nice staff, would recommend… Read Full Review

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☆☆☆☆☆

“Being only the fourth party to check-in (at 5am) for...”

Written on: 13/07/2006 by billyfeathers (1 review written)

Being only the fourth party to check-in (at 5am) for the Spanair flight, and having requested exit/extra leg room seats (tallest person in party 6ft 4"), we were given seats with the smallest pitch in the middle of the plane. It was clear once on the plane that seats were available in the area requested, as the people sitting in them were either small children or adults below 6ft. We all spent a very uncomfortable 4 hours on the flight… Read Full Review

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★★★★☆

“Would recommend Spanair for Spanish internal flights....”

Written on: 18/01/2006 by pennyT (1 review written)

Would recommend Spanair for Spanish internal flights. Plenty of leg room, great service… Read Full Review

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