Taylor Taylor, London Reviews

★★★☆☆
2.8 / 5
44% of users recommend this
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Taylor Taylor, London
Taylor Taylor, London
Taylor Taylor, London
Taylor Taylor, London
Taylor Taylor, London

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Latest Reviews

★★☆☆☆

“Overrated”

Written on: 06/06/2021

For the prices you pay, this salon is totally not worth it. Eventhough I had shown a photo of hair colour I wanted, I did not get what I asked for. It was not horrible- and I can live with it- however my comments were not taken into account. Neither for the hair colour, nor the blow dry. I feel like they use the same 'recipe' for everyone. I did not pay the highest service prices, so maybe that would have been a different experience, but I did not want waste a ludicrous amount for a… Read Full Review

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★☆☆☆☆

“Absolute dissaponintment - do not believe the hype - awful”

Written on: 23/02/2017 by liArnold300 (1 review written)

I went to the hair salon a couple of weeks ago. Was made to wait an unreasonable amount of time before my stylist showed up to wash my hair. The whole appointment he was interrupted by another member of staff, and so he kept running off to help her. Rushed my hair cut - spent all of 20mins on cutting my hair and styling, even though I was there well beyond an hour given the amount of time he spent doing other things. Complained to the salon, and absolutely no response - complete and utter waste… Read Full Review

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★☆☆☆☆

“Won't recommend”

Written on: 24/01/2017 by Sevi17 (1 review written)

I have been searching long for a good hairdresser. After a long research and taking into account the positive reviews of Taylor Taylor Liberty, I booked an appointed for a haircut and blow dry with a stylist. My request was a haircut that won't shorthen much my hair legnt give it more body and suit me! I hate the haircut, it doesn't suit the shape of my face at all! At first I decided to give it the beneft of the doubt and hoped that as the haircut sets will suit me better but over a month… Read Full Review

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★☆☆☆☆

“Awful after-care service”

Written on: 10/10/2016

Awful after care service when I wasn't happy after a treatment. Extremely unprofessional, seems to focus on the 'hip and trendy' image that they clearly want to portray, but actually the standard of service is mediocre, and the girl I spoke to from reception was incredibly rude and arrogant. One of their salons closed down recently. I am not surprised. I certainly would not recommend to anyone… Read Full Review

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★☆☆☆☆

“Worst Salon I've Ever Been To”

Written on: 04/03/2016 by jiMitchell200 (1 review written)

In sum: Honestly, it's the worst salon I've ever been to. Taylor Taylor ruined my hair, demonstrated poor technique (highlights look more like a poor dye job - out of the box), tried to rip me off by over-charging, and management failed to respond to emails and calls. I went in to Taylor and Taylor for the first time this week. I was going in to have half a head of highlights. Upon meeting the stylist, he told me he wanted to do Ombre. I was a little confused, because I booked highlights. I… Read Full Review

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★☆☆☆☆

“pretentious and unfriendly”

Written on: 21/08/2014 by IsabelSweeney250 (1 review written)

Beautiful salon but I have never felt more uncomfortable in a salon before. To not even be greeted as you walk in or offered a drink whilst your stylist is running late is terrible customer service, especially as one member of staff was stood using a computer. Observing 3stylists while i waited, none of which were talking to their clients, just silently snipping away to oh so cool music. I felt this wasnt the place for me and left before sitting in the chair. Sure I want a good haircut and a… Read Full Review

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★★☆☆☆

“Worst haircut ever”

Written on: 01/07/2014 by MLJB (1 review written)

I had my cut here about a month ago, by one of the art directors. It cost about 80 quid and I expected something good. It was undoubtedly the worst cut I've had since my mum used to cut my hair in the 80s. I've given it a month now, trying every day since then to make it look decent - without success. It looked nice when I left the salon, because of the way it was styled all scrunched up and curly. But as soon as I washed it, I could tell it wasn't cut straight. It's also been cut without… Read Full Review

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★★★★★

“Best Hairdresser In London”

Written on: 13/08/2013 by Noreen0507 (1 review written)

I have tried all the to hairdressers and thought I would try somewhere different for a change! I had highlights with Jenny and cut with Elsa. Best colour and cut I have had in years! Great service and I cannot recommend enough… Read Full Review

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★☆☆☆☆

“SWERVE THIS ONE”

Written on: 20/06/2013 by IslaDoran (1 review written)

I have never experienced such atrocious customer service in my life. I went in for a consultation as I wanted to make a drastic change to my hair, was promised a call back the next day and spent the next week phoning and left 4 MESSAGES only to be given the complete runaround and never phoned back. I still haven't heard from them. I'm surprised that they have any customers left at all with the way that they treat people. If I could rate 0 stars I would. Pretentious and rude… Read Full Review

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★★★★★

“Couldn't be happier!”

Written on: 18/10/2012 by Michelec (1 review written)

Finally! My new favourite salon and my new favourite stylist, Rory O was wonderful, creative and best of all he listened and took everything I said on board (unlike so many other stylists out there who Smile and nod and then do what they want anyway!) I turned up early for my appointment and was greeted with a huge smile by the very welcoming stylist Rory O'connell (almost a young Leonardo decaprio) he offered me a seat, looked me straight in the eye and asked how my day had been. I instantly… Read Full Review

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★★★☆☆

“Mixed results”

Written on: 11/06/2011

I have gone to Taylor Taylor many times, with completely different results. I don't entrust a hair cut to just anyone because I have difficult hair and most times, even if the cut looks good on is first instance, it is not wearable afterwards. What I get done there regularly is my colour. They managed to give me an amazing and flattering hue that I am very happy with and usually never fails to disappoint. It seems that the problem with this salon is that it's a bit of a lottery. Sometimes… Read Full Review

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★★★★★

“Granted, it's very difficult to get an accurate read...”

Written on: 30/04/2011

Granted, it's very difficult to get an accurate read off salon reviews, as people's expectations are so varied and unique. Bottom line is that communication and attitude are important factors on both sides of the chair. I took a chance on a few recommended hairdressers in London and was never fully satisfied by the cut. Some hairdressers obviously rushed their job, didn't listen very carefully and just 'went for it' in a very scissor happy style (despite the bloated prices!). In the meantime… Read Full Review

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★★★★☆

“I had a good experience at Taylor Taylor's flagship...”

Written on: 10/04/2011

I had a good experience at Taylor Taylor's flagship salon. I travelled a long way as I live in Berkshire so it was a long day (4 hours travelling in total and 3 hours in the salon for a full head of high lights and a cut) but I couldn't find any local high street salons (Toni & Guy, Harringtons etc) that can do the 'Balayage' technique of colouring hair. The Taylor Taylor colourist appeared to be experienced and knew exactly what she was talking about and explained the procedure to me in full… Read Full Review

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★☆☆☆☆

“Totally over rated, my experience was rushed and very...”

Written on: 20/02/2011

Totally over rated, my experience was rushed and very hot, I had it cut downstairs and was sweating even though it's winter by a stylist who thought he was too cool to talk to me, I only went because my girlfriend paid for me, I won't be going back because I wasn't special enough to get any attention, maybe you have to be a celebrity to get the proper service… Read Full Review

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★☆☆☆☆

“3 months since a disaterous haircut from a top stylist...”

Written on: 14/11/2010

3 months since a disaterous haircut from a top stylist of Taylor Taylor and still waiting for the short layers to grow out. I have never been so disappointed by a haircut. Do not go here… Read Full Review

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★★★★★

“Taylor Taylor London is one of the most glamorous...”

Written on: 27/09/2010

Taylor Taylor London is one of the most glamorous hairdressers I have visited. It is laid back, chilled with stunning parisian style interior and staff so friendly, you will feel like you are hanging out with your friends. I am always quite nervous about visiting a new hairdresser but my stylist made me feel extremely comfortable, talking through exactly what I wanted and the results are amazing. I have never felt so good. I will be telling all of my friends about this super cool find. They… Read Full Review

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★★★★★

“I think Taylor Taylor London is the best hair salon in...”

Written on: 27/09/2010 by ant1970 (2 reviews written)

I think Taylor Taylor London is the best hair salon in London and I have tried a lot. My cut was £52 but included free drinks , a great head massage, brilliant customer service ( called me a cab afterwards and let me do my emails on their very glamorous couches while I was waiting) and an even better cut and blowdry. I thought this place was too cool for me but even though they have a celeb list as long as your arm they were so warm and welcoming. I saw three girlfriends drinking champagne and… Read Full Review

Hanna13's Response to ant1970's Review

Written on: 28/02/2013

Who did you get your haircut with?

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★☆☆☆☆

“This is my second visit, I loved my first haircut and...”

Written on: 16/08/2010

This is my second visit, I loved my first haircut and went back to the same stylist. I specifically asked for long layers and walked away with short uneven layers, which are totally unsuitable for my fine wavy hair.

The stylist managed to cover this up with their styling skills, but I am unable wear my hair curly or straightem it, without the layers sticking out and I have been left with a hair cut that I can only wear in a now very wispy pony tail. (not the best look).

I will not be going… Read Full Review

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★★★★★

“Taylor Taylor is unique. It is more like going to a...”

Written on: 27/05/2010

Taylor Taylor is unique. It is more like going to a glamorous friend's house than a hair salon. It's chic, friendly and totally cool. They have a free bar in there in the style of a Parisian cocktail bar and the staff will knock you up any of their house specialities. I love the gold Buddha wash room - very very cool. There aren't any surprises in terms of negatives, the only thing that I would like to have known before I made my appointment was that I would have liked extra time there to… Read Full Review

Hanna13's Comment

Written on: 28/02/2013

Who was your stylist and which of the two saloons did you go to? Thank you!

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★☆☆☆☆

“Yes, the salon does look great itself. But that is...”

Written on: 27/05/2010

Yes, the salon does look great itself. But that is really the only positive thing to say about the overall experience there.
I asked for not too many in my long hair. Which left me ended up with having my hair at the end a complete straight line with one layer that was complete straight about 5 cm above. My thin hair was thinned out a lot afterwards (for whatever reason). The hairdresser recommended that it would look great when he would blow dry the hair a bit messy. But that just ended up… Read Full Review

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