JD Sports Reviews

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★☆☆☆☆
1.4 / 5
9% of users recommend this
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  • Quality of service

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  • Value For Money

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JD Sports

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★★★☆☆

“annie”

Written on: 03/01/2013

When I brought the trainers I was in dated with staff wanting to help me in fact over board but lease there was a lot of staff around for the size of the store which is in Cramlington Northumberland I brought trainers as a gift but got wrong size my fault but on returning them missed laid my receipt,so had problem exchanging them as needed receipt so went off to bank to get something to say i had brought them the bank give me a copy and even signed it to vertify it was mine so back to shop to… Read Full Review

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★★★☆☆

“Poor customer service”

Written on: 27/08/2012

I ordered 2 tshirts from the website, they arrived the following day, I was impressed with the speed of delivery. I opened the package and on looking at the tshirts was initially impressed with the quality of them. I then took the first one out of it's wrapper and was surprised to find that it had two large black circular security tags attached to it. I phoned the customer service department and was told that I could either send it back and wait for the return to be processed at which point I… Read Full Review

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★★★☆☆

“Poor delivery service”

Written on: 25/08/2012 by Sam2875 (1 review written)

Placed an order with jd said free next day delivery didnt recieve my item til 5 days later is that what u call free next day i could have gone to my local store if that was the case. Really poor delivery service should choose a better company for delivery than YODEL… Read Full Review

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★★★☆☆

“Happy With Your Service!”

Written on: 10/08/2012 by Becky2010 (1 review written)

Im With Your Service In JD Stores But You Could Offer More On The JD Website. The Staff At The Stores Themselves Are Very Helpful. But I Went To Collect Some Converse That I Ordered In And The Weren't There Fore I Only Gave You Three Stars! Thank you For Your Help… Read Full Review

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★★★☆☆

“My son purchased a pair of Nike jogging bottoms for...”

Written on: 06/09/2010

My son purchased a pair of Nike jogging bottoms for £29.99 that were too big. He lost his receipt and I called into a JD Sports shop in Edinburgh to exchange them for a smaller size, the item was still in a saleable condition with the tags still on. I was informed without a receipt I would not be able too even although this was a straight swap! I contacted head office by phone and email and was told this was company policy. I can't believe a comapny this size have this attitude toward their… Read Full Review

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★★★★☆

“I thought the staff were very friendly and helpful....”

Written on: 15/06/2007 by fightrush (1 review written)

I thought the staff were very friendly and helpful. There was a large variety of stock. There was no sign of management on the shop floor, but the staff were still greeting and helping customers. Although, I had to wait several minutes at the till to pay for my goods, the staff apologised greatly. I had no problems returning unworn goods to JD Sports two weeks later.

Overall: good… Read Full Review

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★★★★☆

“JD Sports This shop has a great selection of sports...”

Written on: 02/10/2003 by Sue (44 reviews written)

JD Sports This shop has a great selection of sports clothes and shirts; they seem to overprice most of the stock… Read Full Review

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Guest's Response to Sue's Review

Written on: 03/06/2012

JD Sport Payment system

I have been trying to buy online but no point, every time i enter my cards details a message pops up saying make sure ur cards details are correct, i am fed up with this company, the have problem with the payment system.

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