Siena, Hatch End
Siena, Hatch End
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User Reviews
As A Smoker We Were Sat In The Back Of Restraunt A
As a smoker we were sat in the back of restraunt away from the main eating area (out of sight, out of mind) where the decor was poor and there was no atmosphere.
Although portions were decent enough, the food was mostly uncooked and just warm. Chicken juices were not drained prior to being served, pizzas were very soggy and had to be returned twice.
When we ordered a glass of wine and ended up with a bottle, that was returned too. Management berated staff in the open restaurant for this.
Staff were over heared by all customers stating that "the sweets must be very hot as these customers keep making complaints".
When paying bill was asked for 10% Service charge, which I refused to pay.
Out of 10? minus 5.
Will never visit again.
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