Kuoni Reviews

★★★★☆
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Latest Reviews

★☆☆☆☆

“Terrible Experience - Essential Japan with Kuoni”

Written on: 20/01/2020

We have had Essential Japan Tour with Kuoni in October 2019. We are very disappointed about the holidays and that we have wasted our money. Those were quite expensive holidays and we have expected much more from Kuoni in regards of tour itinerary, our guide and level of services in general: As we lost some lunches and activities due to weather disrupts, after long and humiliating haggling, we were given welcome replacement lunch on last day of our tour (at the expense of sightseeing at castle… Read Full Review

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★★★★★

“Dream Holiday comes True”

Written on: 21/05/2019 by Roy1467 (1 review written)

Our three centre holiday, including a three day excursion to Elephant Hills culminating in a week at Krabi was absolutely fabulous. Only two small hiccups along the way, which weren't sufficient to spoil an amazing holiday. The Thai people were wonderful, honest and helpful adding to our fabulous experience, as was the food, weather and scenery. 75% of our accommodation was first class and the transfers for the most part were well organised and ran smoothly. Alternative hotel locations and… Read Full Review

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★★★★★

“Excellent Travel Agent, very efficient and helpful ”

Written on: 21/05/2019 by Piawallington (1 review written)

Very efficient and helpful service from time of booking through assistance on resort. Very easy to go through the booking process and very good updates and information at all times. Excellent rep on site very willing to help. Telephone service very quick and efficient… Read Full Review

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★★★★★

“Superb professional advice”

Written on: 09/10/2018

Lovely telephone interaction with a representative from the local Kuoni centre. Helpful, professional and friendly - was a delight to book. A top notch agency and highly recommended !… Read Full Review

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★★★★★

“Kuoni offers a great service”

Written on: 13/06/2017 by MarissaMooney96 (1 review written)

We booked our holiday to the Centara Grand Ko Samui with Kuoni and the member of staff who helped us definitely went the extra mile to ensure we had the flights we wanted, the hotel, and she found the best prices possible. The holiday was lovely, the hotel and its position are just idyllic. It was quite expensive to eat in the hotel, but there are many many restaurants of all types within walking distance. The breakfast and the service in the hotel were second to none. It is one of my favourite… Read Full Review

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★★★★☆

“Excellent tour with Kuoni”

Written on: 11/06/2017

We have recently enjoyed an excellent tour of Sri Lanka which we booked through Kuoni. We were impressed with the efficient service we received when we booked our holiday and the high standard of the accommodation, guide and driver on our tour. We liked the fact we were able to arrange an appointment to visit the travel agent, having already e-mailed our requirements, which meant we were seen immediately and avoided having to wait around. The holiday was tailored to our individual preferences… Read Full Review

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★★★★★

“Friendly and efficient.”

Written on: 11/06/2017 by Ramscote (1 review written)

We like to have a personal adviser with whom we can plan our trips. The help and advice has always been useful and informative… Read Full Review

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★★★★★

“Best holiday of our lives!”

Written on: 04/06/2017 by MikeandEm (1 review written)

We went to Kuoni in John Lewis in Birmingham because we wanted a special holiday for our 10th wedding anniversary and had no idea where in the world to go. The agent skillfully asked questions about our interests and what was important to us. Based on this he recommended a private escorted tour of Sri Lanka followed by a week in a luxury beach resort. What followed was the most incredible two weeks of our lives. We visited temples, went on safari, saw wild elephants, more monkeys than I could… Read Full Review

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★★★★★

“Namibia solo adventure ”

Written on: 04/06/2017 by Paul_Lancaster_uk (1 review written)

I had a full month ofl leave to take in January/February this year. I'd visited Zambia & South Africa in 2016 with kuoni and went to them with confidence in arranging travel to Namibia and South Africa this year. The Namibia element was a bit of a gamble - I'd done some research and knew that the wet season wouldn't be best for game viewing. However, it turned out to be an amazing experience in this understated destination. Kuoni had an itinerary that ideally suited an independent traveller -… Read Full Review

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★★★★★

“Kuoni are an excellent travel company.”

Written on: 04/06/2017 by Brett454 (1 review written)

Have been travelling long haul regularly to the Far East and Indian Ocean for the past 15 years and have never had a bad experience. The service they provide is excellent both prior to travelling and while on holiday. The hotels they offer are very good standard and in great locations. The staff are professional and friendly… Read Full Review

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★★★★☆

“Mardi Gras ”

Written on: 03/06/2017 by xzBishop353 (1 review written)

A bespoke holiday for us everything we asked for. The whole holiday was as we expected and some.thank you… Read Full Review

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★★★★★

“Wonderful experience ”

Written on: 03/06/2017 by Woodard282 (1 review written)

From the moment you walk into the Kuoni store you know you are going to have the best holiday ever… Read Full Review

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★★★★★

“If you want the best.”

Written on: 03/06/2017 by JaneHubbard (1 review written)

If you want the perfect no trouble holiday go to Kuoni, we clelibrated our golden wedding with a trip to Antigua, upgraded flights, private transfer and best room at hotel all arranged by Kuoni. Best holiday ever… Read Full Review

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★★★★★

“My first Kuoni holiday ”

Written on: 03/06/2017 by Geovanni270 (1 review written)

Following many years of booking and arranging holidays myself and being convinced there was no advantage in an upmarket holiday Travel agent I was shocked when the cruise and trips etc I had arranged all went belly up because the cruise line went bust. I was persuaded to go with Kouni for the replacement holiday once the atoll money came through and its totally changed my views. So easy , so secure and such a weight of my mind to know all was secure and when I arrived I realised I had really… Read Full Review

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★☆☆☆☆

“Terrible_money for nothing”

Written on: 02/06/2017 by 6Kidd (1 review written)

On telephone employee of Kuoni told me that I will pay fee for the offer when I will take it and when it will suite me, they send me the terrible offer and after this I have to pay for their work, but they did not do anything!!!! After this I've got a letter where they wrote me that I must pay as they maid offer. It means that no matter how this offer was terrible, you must pay!!!!!… Read Full Review

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★★★★★

“Service & Quality”

Written on: 02/06/2017 by MarquiseGarrison (1 review written)

The team in Bristol are excellent. They have expert knowledge of the destinations and look for the best deals. They e mail the resorts with special requests and events and follow up on the holiday experience when we get back. Overall it's a pleasure to book holidays with you… Read Full Review

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★★★★★

“Very good service and advice”

Written on: 02/06/2017 by 189Sinclair (1 review written)

Very good service and advice… Read Full Review

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★★★★★

“so well organised”

Written on: 02/06/2017 by Wilkinsonez328 (1 review written)

This is the second time we have used Kuoni, Last year were went on a tour of south east Asia on the Orient Express and this year a tour of north and south India. On both occasions everything went seamlessly. Nothing was left to chance. The hotels were all fantastic and the tours we booked were excellent. Many thanks to everyone at Kuoni… Read Full Review

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★★★★★

“Very helpful, quality hotels and...”

Written on: 02/06/2017 by Cailyni1949 (1 review written)

Very helpful, quality hotels and locations,xxxxxxxxxxxxxxxxxxxxxxxxxxx… Read Full Review

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★★★★★

“Maldives”

Written on: 02/06/2017 by Barkerho215 (1 review written)

We booked our holiday through the person I dealt with in Kensington Kuoni office. She was brilliant. She was very polite and she knew what she was doing and what we want. We had fantastic time from beginning to end of our holiday. We did not have any problems with our hotel and flights. It was perfect. Thanks to the person I dealt with for everything… Read Full Review

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