Kosmar Reviews

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Latest Reviews

☆☆☆☆☆

“We booked a holiday to Crete in October 2007. In...”

Written on: 28/05/2008 by Upson (1 review written)

We booked a holiday to Crete in October 2007. In February 2008 we were told the flight was no longer available from Birmingham and offered Manchester or Gatwick, both hours away. I cancelled that holiday and booked for Maria Studios in Potos, Thassos. We paid in full for the holiday on 7 April. 25 April, we received an invoice detailing entirely different apartments in a different place. I telephoned immediately and was basically told 'take it or leave it' its up to you. I did not like… Read Full Review

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☆☆☆☆☆

“We booked a holiday for the Irene apartments in...”

Written on: 22/05/2008

We booked a holiday for the Irene apartments in Elounda. We booked three months in advance for an apartment for 3 people. On arriving at the airport we were told we were going to the Tasmania Village. We arrived at the Tasmania which is a good 40 minute walk from the centre of Elounda and had to carry cases etc up steep ramps and steps which we hadn't expected. We were not happy because we were given 2 rooms, very, very basic. We were welcomed by the hostess who kindly prepared some food for… Read Full Review

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★☆☆☆☆

“I booked a holiday to Greece in January and when I...”

Written on: 25/04/2007 by diggerdogger (1 review written)

I booked a holiday to Greece in January and when I came to pay the balance I noticed the accomodation was no longer on the website. I queried this and was told that all was OK and not all accomodation was on the website all the time. A few weeks later I got a letter, no apology, saying that the studios I had booked were not available and I have been booked in to another studio nearby. The studio I was offered was cheaper but no discount was offered because they were more expensive when I… Read Full Review

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★★★★★

“We arrived at our destination tired and dusty, and we...”

Written on: 09/10/2006 by Mandarin18 (1 review written)

We arrived at our destination tired and dusty, and we were greeted by the owners of the accommodation and helped to our rooms, already feeling pleased to be there. We attended the get together, and the Kosmar rep was really on the ball with information etc. We met her at various places, and she made the effort to come over and say hello.

I can honestly say that we had a superb holiday. The beaches were the best we have seen up to now, and we most certainly will book with Kosmar again, as we… Read Full Review

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★★★★★

“Been with Kosmar several times to various Greek...”

Written on: 23/09/2006 by Janmorgan (1 review written)

Been with Kosmar several times to various Greek islands. The planes have always been on time or early. Transfers all went without a hitch, and the accommodation has been as described in the brochure.

We have enjoyed all these holidays and the prices cannot be faulted. You cannot expect luxury at these prices, but friendly and clean apartments in Greece are their SPECIALITY… Read Full Review

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★★☆☆☆

“On finally arriving at our hotel after a 24 hour...”

Written on: 20/09/2006 by corsa babe (1 review written)

On finally arriving at our hotel after a 24 hour delay, we were met at the airport by the reps, who sorted us on to the buses with no apology about the delay. Our rep dropped us at our hotel at reception and went straight off. That was on Saturday night, and we never saw him until Tuesday, and then he couldn't be bothered to apologies to us. We asked him about trips, and he just handed us a printed out leaflet. So we hired a car and did them ourselves. here was not only a problem with the… Read Full Review

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★★★★★

“Immediately before writing this review I read through...”

Written on: 13/09/2006 by b1legs (1 review written)

Immediately before writing this review I read through the existing ones, and can only conclude that we must have been extremely lucky to have such good service both in the airport and the resort. We travelled from Bristol to Dalaman airport in Turkey. I would have been horrified if the plane had 'stopped off' to pick up passengers on route! Perhaps that only happens on the Greek flights. On our return flight we were the very last to book in, I thought I was being extremely optimistic… Read Full Review

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★☆☆☆☆

“When the Villa Elia rep was asked the time we checked...”

Written on: 04/09/2006 by petelinda (1 review written)

When the Villa Elia rep was asked the time we checked out, her response was "it's up there" ( pointing to a board). Q2. What is the weather going to be like today (it was cloudy overhead)? Her response, " I dunno, it's cloudy at the moment, it might get hotter later, I dunno". Q3. What about the buses? Response: "What about the buses, I've never been in one, you'll have to ask at the bus station. I'd give the reps name but she failed to introduce herself.
Summed up our holiday although the… Read Full Review

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★★★★★

“After visiting Stegna on the Greek Island of Rhodes...”

Written on: 30/08/2006 by PHILIPPA CABREY (1 review written)

After visiting Stegna on the Greek Island of Rhodes last October (2005), my fiance and I feel we would really struggle to find anywhere as peaceful and friendly. So much so, that we had made up our minds before we even left the resort that we would be returning again this year.

We stayed at the Constantinos Apartments, and although we had read and heard quite a few bad comments, I can honestly say that we have stayed in worse. The rooms are basic (but hey, that's Greece), and the drinks at… Read Full Review

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☆☆☆☆☆

“The Kosmar reps were little girls who couldn't do...”

Written on: 27/07/2006 by eightspoke (1 review written)

The Kosmar reps were little girls who couldn't do anything without speaking to someone else in Kosmar. Their solution for us to change apartments was to charge us more money!!

On top of that, we were informed (by Kosmar) that we had to book an extra night (Saturday) because our flight was on the Sunday morning. I had foolishly thought the idea of a package holiday was that your flights and accommodation were taken care of!!… Read Full Review

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★★★★★

“For the past 6 years my husband, son and myself have...”

Written on: 09/07/2006 by milliebob (1 review written)

For the past 6 years my husband, son and myself have travelled with Kosmar on average 3 times a year.
All the apartments have been clean, although a little basic at time, they have all you need pots, pans cutlery, towel etc.
You cannot expect 5 star luxury if you don't pay for it and be honest who wants to pay.
All you need is a clean bed to lay your head some wardrobe space for clothes, a clean room, fresh towels and a friendly face.
You don't need kettles, toasters, microwaves who in their… Read Full Review

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★★★★☆

“Pity didn't read the reviews written by wdmorr04 and...”

Written on: 25/06/2006 by Colandpolly (1 review written)

Pity didn't read the reviews written by wdmorr04 and scotsfamily before booking with Kosmar.

On arrival we were shown to a cell with one small window 10" x 15", two beds and a cooking ring. The wardrobe was falling to bits, and the drawer fronts were hanging off, so they were useless. Upon opening the windowless and non-ventilated shower/toilet door, we were met by the foulest smell of stale urine and sewage, which literally made us wretch. We opened the door and hoped it would get better. On… Read Full Review

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★★★★☆

“All Kosmar Reps we have met have always been helpful...”

Written on: 19/06/2006 by atol (1 review written)

All Kosmar Reps we have met have always been helpful and pleasant, not pushy when it comes to booking trips etc., You will have a great holiday on these special Greek islands… Read Full Review

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★★★☆☆

“Twice I have had a problem with Kosmar and with split...”

Written on: 23/05/2006 by steven moore (1 review written)

Twice I have had a problem with Kosmar and with split drop offs. In May last year in Crete when we stopped off at Chania and there was not enough meal allowance on the plane, and what we did get had to be paid for, even though it had already been paid for, so it had to be claimed back.

My luggage was lost for 4 days, plus the manager in Kefalonia gave me the wrong information about the British Embassy. He told every one of the reps about us and refused to allow one to come and see us until he… Read Full Review

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☆☆☆☆☆

“Kosmar Reps in resort and at airports were unhelpful....”

Written on: 17/05/2006 by adagley (1 review written)

Kosmar Reps in resort and at airports were unhelpful. We were told we had a delay but were given no apology, and the lack of communication and customer care was nothing short of appalling. This isn't the first time we've had problems with Kosmar. In the past we've experienced similar treatment, with no apology or compensation being offered. Basically, we did not receive the holiday that we purchased!!… Read Full Review

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★★★★★

“We have travelled around Greece for the past few...”

Written on: 27/09/2005 by moho360 (1 review written)

We have travelled around Greece for the past few years, and we have never been disappointed with Kosmar. This time my partner and I chose to come to Rhodes, and we arrived for our first time last week. We arrived at The Constantinos in the early hours of the morning, to what we deemed to be the perfect choice. The resort looked lovely, and the apartments were ideally situated close to the supermarket, beach, and plenty of restaurants.
We found our 'self catering' apartment to be very very basic… Read Full Review

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★★★★★

“I have traveled with Kosmar 22 times over the last 10...”

Written on: 24/09/2005 by shirley01 (1 review written)

I have traveled with Kosmar 22 times over the last 10 years only had one problem we arrived in Rhodes and some one was drunk in our accomadation and the next door rep removed him left and didn't come back to let us know we could go in but the lovely owner turned up and told us to go in with our luggage and gave it a quick clean. We went out for few hours and when we got back the place was spotless with a bowl fruit and small amount of supplies which she didn't have to do. Never seen that rep… Read Full Review

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★★★★☆

“After having read report of Constantinos apartments at...”

Written on: 22/09/2005 by scotsfamily (1 review written)

After having read report of Constantinos apartments at Stegna Beach resort I have to sympathise with wdmorr04.
We ourselves spent time at this resort and found although it looked nice we were very unhappy with the way the "manager" was towards us and our family. We also found him very rude and unhelpful to any queries or problem that we suffered, including the uncleanliness of our apartment, lack of cleaners etc. air conditioning that was broken and the lack of proper storage of luggage etc… Read Full Review

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★★★★☆

“On arrival in the early hours of Sunday morning at...”

Written on: 21/09/2005 by wdmorr04 (1 review written)

On arrival in the early hours of Sunday morning at Rhodes airport after a tiring night flight we were greeted by our Kosmar rep, given a map, and told our room number then shared a taxi with another couple en route to Stegna Beach and Constantinos.

On arrival, Constantinos looked really lovely, a short walk (less than minute) from the road, with a supermarket a few seconds away and the beach a further few seconds.

We found our room, (8) and found it to be very very basic in comparison to… Read Full Review

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★☆☆☆☆

“Have just returned from a holiday in Pefkohori, having...”

Written on: 03/09/2005 by bonnieandclyde (1 review written)

Have just returned from a holiday in Pefkohori, having been to Greece 5 times but never before with Kosmar. We were first of all stung for the price as a last minute deal and ended up paying more than the brochure price but there were few holidays available with it being Bank Holiday. As a fearful flyer I needed to ensure it was European and a relatively short flight.
When we got through our flight information we were amazed to see the flight times, 6 hours to Greece seemed like a long time and… Read Full Review

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