Newcastle Airport Reviews

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Latest Reviews

★★★☆☆

“Drinking fountain”

Written on: 27/03/2018 by ChelseaBeck80 (1 review written)

Why does this airport not have a drinking fountain like other airports in this country. They must have spent thousands of pounds putting in all the new retail areas so why not a drinking fountain. The public are entitled to drinking water without having to pay exorbitant prices for bottled water especially when we are all being told to reduce plastic usage… Read Full Review

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★★★☆☆

“Newcastle Airport Departure Lounge”

Written on: 03/06/2014 by Stephanie360 (1 review written)

I have recently experienced the modernisation of the departure lounge. To be honest I was underwhelmed. The experience now involves a host of shops, bars and eating establishments - much like most airports these days but where we are lacking here is just a departure lounge! somewhere to sit in relative peace and quiet. Unless you wish to eat or drink, you are condemned to a scruffy corner with hugely outdated and worn out seating. Maybe there are plans for this to be addressed in phase II? At… Read Full Review

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★★★★☆

“Improved”

Written on: 02/04/2013

The new security area has greatly improved the time taken to clear security. On the last two occasions we returned to Newcastle, there were more staff on passport control and passengers were cleared quickly and pleasantly. Both of these improvements meant a more pleasant experience using the airport. The only downside was on collecting our baggage on the evening of 22 March 2013, the security doors through customs were locked. I think all the baggage had been collected and a large queue had… Read Full Review

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★★☆☆☆

“security staff”

Written on: 30/10/2011

Why is it that Newcastle airport seems to be the only UK or European airport that still insists you take your shoes off. There is nowhere to sit to take boots, shoes etc. off although there are seats once you have got past the jobsworths. Security, I am all in favour of but the machine… Read Full Review

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★☆☆☆☆

“potentially dangerous security doors”

Written on: 26/06/2011 by stradbally (8 reviews written)

a great little airport in many respects,except for passenger safety,specifically the electronic security doors exiting the baggage reclaim area. 7 weeks ago my wife and I were returning from holiday, and as we exited, the electronic security doors slammed into my wife, severely bruising her down one side of her body.(this required medical treatment). The response of the airport management has been lack lustre. No written reply (other than an acknowledgement), has been received to a formal… Read Full Review

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★☆☆☆☆

“The hire car companies are running a low-quality...”

Written on: 04/07/2010

The hire car companies are running a low-quality cartel santioned by the airport. Despite booking IN ADVANCE, Hertz had run out of cars at 11:00 am (13 hours of the dat still to go!). Had to pay 100% more to get a car from one of the other cartel members, who said "oh it's usually us who run out of cars". Not impressed. Why would anyone do business in the north-east, if this is the level of service the primary air portal gives? Why does the airport exclude other companies who might care… Read Full Review

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★☆☆☆☆

“who on earth marketed Newcastle airport parking...”

Written on: 09/06/2010

who on earth marketed Newcastle airport parking arrangements must have to be shot, very user unfriendly, so expensive for such short parking times, even the cabbies have to pay to pick up, read in the local newspaper that management replied 'this is what the people want', who are they?, a load of labour leaders with Tony Bliar at the helm, last time i used this airport there wasn't a soul that wasn't travelling in sight, can't understand why Starbucks isn't pulling out, they certainly haven't… Read Full Review

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★★★★☆

“Newcastle airport is an average UK airport. I flew on...”

Written on: 25/10/2008 by Devildog (1 review written)

Newcastle airport is an average UK airport. I flew on an easyjet from Bristol so I don't usually fly to or from Newcastle, other reviewers may be more familiar with the airport but for my one time experience it was not too bad. I think that I do recommend Newcastle airport, there is nothing bad about it, just there is nothing really good about it either!… Read Full Review

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★☆☆☆☆

“It is quick to get through security at Newcastle...”

Written on: 09/04/2008

It is quick to get through security at Newcastle Airport, the range of shops available at checking area is good. Very poor choice of food outlets after security. Food of poor quality, service extremely bad. Waited 30 minutes in Eagle Bar, was totally ignored so walked out. Many other diners had been waiting a long time for food, which look of poor presentation and quality. A generally a poor experience… Read Full Review

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☆☆☆☆☆

“I tried VERY hard before I did my packing to get a...”

Written on: 01/09/2006 by solivagant (2 reviews written)

I tried VERY hard before I did my packing to get a clear picture from Newcastle Airport about the new security regulations as the instructions on their Web site were incomplete and ambiguous - eg with relation to what can/cannot be carried in pockets (clearly not liquid but what else?). But it was like getting blood from a stone. When I eventually got a reply it was useless. The trouble with airports is that they breed a culture of "Jobsworths" who have no concept of "customer service". It… Read Full Review

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