Alaska Airlines / Horizon Air

Our family has been flying with Alaska Air for so long that flying with another airline is something we try to avoid. AKA is like family. We usually book online, but if there is a problem, a human is always ready to assist. Their ticket prices are easier to understand and compare, there is more seat room, a smoother boarding process, better and less expensive menu items and much better customer service. Going with a different airline is always a nail biter.

We have flown with many different airlines in 32 years and have found none better.

Service excellent price even better only 20 for check in luggage the scale in the airport is correct this are very important things for me went to Honolulu the best trip with Alaska ever I travel a lot and work on the airport I now what I am talking about love it thank you. Alaska

Business Travelers' Beware ----------- Wish I can give them a Zero.

Paid for more than $1,000 for a LA to DC round trip and Alaska cancelled my return flight by error. Got stuck at the DC airport, even willing to pay for business or first class fare and still cannot get my seat back.

I was forced to stay overnight due to this unexpected Alaska Airline Error, paid for hotel and taxi. Disrupted all my meetings in LA. When I try to get reimbursement, Alaska airlines did not even reply my email for many days.

If you are a business traveler, do not book your flight with them, unless you like to pay Expensive airfare for Lousy service.

I got a last minute upgrade on a flight up the coast last night and was shocked by the quality of the food. It was an 8PM dept, so I expected nothing but drinks. Instead - to my surprise - they were serving a salad and sandwich. The sandwich was small (I think they called it a slider) but it was really yummy. The salad was basic, but again, I wasn't expecting anything but peanuts. I wasn't hungry, but ate it all!

After trying a year to get any compensation of our damaged luggage I only can advise you to avoid this unfriendly and neglecting company.

After having a terrible flight, it almost seemed that the pilot was really drunk!!!) we finally felt the wheels of the plane touching (well, a little bit more agressive :-) ) the precious ground.

Claiming the damaged luggae afterwards (many people had a damaged soutcase) I haven't been succesful since a year because nobody reacts on your mails, telephone calls or anything else you try to get a decent reaction.....

If AlaskanAirlines was the last flying company in the world, I stick to a rubber boat to get to my destination!!!

Well, as I know, I have fly with Alaska Airlines but not Horizon Air yet, Alaska Airlines, known as formerly as McGee Airways, was founded in 1930 by Mr. McGee, and, it has a bit of a history, I have flown with it the first time, it was between OK and awesome. The food was good, the snack mix, I eat pretzels. But I didn't like the comfort, I give it a 3 because it is a bit comfortable, and the plane has arrived before on-time! Great, and we purchase our tickets at Seattle. There are hubs of Portland, Seattle and Anchorage. And, they didn't mind allowing us bringing our clips, medicines, or our swiss army knife, use that only for cutting things that we can't open normally. So products are including Northern Bites, Snack mix. And there was no in-flight entertainment because we will not get bored with it, and then, we could get refills for my Soda! So, I would recommended to do these airlines. So enjoy if you want

Flight to and from Las Vegas. Impressed with the friendliness and service. Friendly crew. On time. Good service on the ground and in the air.

First time on Horizon and was impressed with the crew and the aircraft. Spacious seating on the Q400. Friendly attentive crew.

Nice airline. Helpful FA's. Great customer service, Served good food for a LAX-RNO flight. They offered bags of chips, peanuts, crackers, and a breakfast meal (eggs, sausage) with a drink (sprite, coke, fanta, more soft drinks, coffee, and tea). Overall 10/10.Will I fly with them again? Definitely.Was it worth my money? Definitely.Do I recommend you to fly it? Definitely.

On my flight to Los Angeles, before we left Seattle, the flight attendants cracked a great joke about blackberries during the safety demonstration. Theres no entertainment system on all of their aircraft apart from the Digeplayers on transcontinental flights but they are served from first class first and they may run out when your at the back of the plane which can be annoying. Alaska airlines is a great airline to fly on.