I had the pleasure to deal with many UK recruiters and overall they were mostly professional, helpful and did a great job. However there was one company, Ball and Hoolahan, that doesn't reach the standard at all. They are never willing to help, their answers are unmannerly abrupt and you can easily get a feeling that you are bothering them. Their job specifications are vaguely written in one paragraph - so I wonder how can you attract the right candidates with such an unstructured, poorly described job spec? Overall, I feel that the only thing they truly care about is their sales target, not people or clients.

I have had the misfortune of dealing with Ball & Hoolahan for the past five years, and in all that time I have never received any kind of support or follow-through for any application. And when you call their office for support, their arrogant contemptuous staff don’t know chicken poop from chicken salad. They post hundreds or roles most of which appear ill-conceived and written in a standard of English one would expect to see in a primary school news bulletin. On numerous occasions I have written to Roy Hollahan in person (is he alive?) and never in so much received a single word of acknowledgement by return. No matter what experience you may possess, or how highly qualified you may be, one thing is as for certain: as the sun rises in the east so it follows regardless of the role you apply for as posted by Ball & Hoolahan, you can be assured of absolutely NOTHING by return. Indeed it is likely you will achieve a greater level of satisfaction through an in-depth discussion regarding quantum physics with any random amoeba residing in your average garden pond, than attempting to interact with anybody at B&H. In conclusion, B&H are definitely better lost than found.

Ball and Hoolahan recruit in the Marketing industry. I have had several brief experiences with them whilst searching for a new Senior Marketing role, during which their consultants came across as arrogant, self-serving, pompous and unintelligent.

Their communication is very poor. Priscilla is one of their consultants. I had a brief conversation with her during which she asked me to send her my CV as a prelude to a face to face meeting.

Whilst her tone and performance on the phone was acceptable, her follow up has been awful. I received no confirmation regarding the CV I sent, nor did she respond when I suggested we met at HER offices the following week. This is the second time Ball and Hoolahan have managed me in this way.

If you want arrogant, average recruitment consultants with poor communication, choose Ball and Hoolahan. Otherwise, choose better. In contrast I have been impressed by Michael Page, Tarsh Lazare and Quest.

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