Toni & Guy Reviews

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★★☆☆☆
2.1 / 5
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Latest Reviews

★☆☆☆☆

“Customer service was awful”

Written on: 24/10/2017

I called the Bury store to ask if i could have a consultation as i wanted my hair made lighter. I've had this done in the past so knew it was an option. Felt Tony and Guy were reputable.. anyway when i got there, despite it saying it was open until 6pm, at 5.15pm the door was locked. They saw me and let me in but all had their coats and bags ready to go. I said that it says online that it is open until 6pm and she said 'we go early if there is no one here'. Awkward. One lady asked me repeatedly… Read Full Review

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★☆☆☆☆

“Very dissapointed with my hair cut”

Written on: 24/10/2017

Very dissapointed with my hair cut at Toni & Guy Stevenage yesterday. I have short hair to begin with, once it's cut it will be too difficult to correct if the finish cut isn't good, to be safe I choose Toni & Guy being a well know salon all over the world. I requested very carefully to have my longer hair untouched on both side so it will look long even the back is too short. The "hair specialist" on that day agreed. The first stop before blowing dry, my hair was OK just the way I wanted I… Read Full Review

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★☆☆☆☆

“Toni & Guy Lakeside - Avoid!!!”

Written on: 10/10/2017 by Walker353 (1 review written)

Had my hair extensions done here just before my holiday, they told me it was real hair which it wasn’t. They matted so badly that I had no option but to have them cut out by a local hairdresser whilst on holiday, which cost a fortune. When I took the hair back in to Toni & Guy they said there was nothing they could do because the extensions had been cut out, my hairdresser even admitted that there was no way the extensions were real hair as she had previously told me they were and still… Read Full Review

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★★★★★

“Just a big thanks for years of warm and friendly...”

Written on: 18/09/2017 by Ddakin (1 review written)

Just a big thanks for years of warm and friendly welcome, with the smile of the person I dealt with that makes the haircut experience a real pleasure each time I visit I feel she is a close friend More of the same… Read Full Review

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★☆☆☆☆

“TERRIBLE”

Written on: 10/08/2017 by PessiaHair (1 review written)

I have been recently to Stratford's hairdresser Toni&Guy. The most terrible (and expensive) experience of my life. Staff rude, lazy and not active. Horny haircut, different color than I had asked for, swollen hair, not smooth and a 194 pound bill. I would definitely not recommend this hairdresser to anyone! I'm incredibly disappointed… Read Full Review

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★☆☆☆☆

“Tony and guy Maidstone Kent avoid worst place to go ”

Written on: 22/07/2017 by Hernandezgr364 (1 review written)

Went to Tony and guy Maidstone Kent as I had bday money so thought I'd go there big mistake made me go ginger with one strip at BK of light blonde even the boy in there said go get some silver shampoo to make it better I payed 95 pound for this and left feeling horrible and cryed never again will I ever go BK to a Tony and guy store again over priced for wot they did to my hair ask for my money BK and won't give it BK so I might as well chuck it down the drain I took a pic in of wot I wanted… Read Full Review

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★☆☆☆☆

“Hair Smoothening review”

Written on: 16/07/2017 by tanejajyoti (1 review written)

The Toniandguy, i went there to get my hair smoothening done from janak puri outlet....earlier they suggested me to go for keratine treatment as according to them my hair will not look good after smoothening. So I got keratine done from them..and for keratine they charged me 6500 rs. and after a month I went for smoothening then again they have charged rs 7500 from me,they also charge the money along with taxes but will not provide you the bill unless u ask for it....but I don't know what kind… Read Full Review

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★★★★★

“Tony and Guy Peterborough uk.”

Written on: 02/07/2017 by Trese (1 review written)

I have been going to have my hair coloured and cut since I moved to Peterborough 1999. This shop has never failed to disappoint me. Changes through the years with regard to staff leaving, as you can expect. But am always happy who I have next to do my hair. I can't think of anything I dislike. Have been to a few other salons through the years, for a change. Always go back to the best Tony and Guy… Read Full Review

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★☆☆☆☆

“Toni & Guy Hull - avoid”

Written on: 24/06/2017 by Jayneyinlondon (1 review written)

Very disappointing; had a 10.40 on Friday - she kept me waiting for 20mins with no apology. When I raised this she was super defensive and just walked away from me like a petulant child, with the comment "we run on an appointment basis", err well my appointment was 10.40! Very sloppy and shoddy service; blow dry was fluffy and badly done. Do not recommend at all. If I could give this zero stars I would. I won't be going back again… Read Full Review

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★☆☆☆☆

“Simply disgraceful haircutting”

Written on: 29/05/2017 by 305Horton (1 review written)

The worst haircut EVER. I visited Toni and Guy in Brent Cross and paid alot for what I thought would be the best hairdresser in the store. Not only did the hairdresser not listen to what I wanted but did such a rubbish job. Looking at the results it would have been better if they had used bowls for the layers!!! It was unbelievably BAD. DO NOT USE THIS HAIRDRESSER AND DO NOT WASTE YOUR MONEY… Read Full Review

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★★☆☆☆

“worse hair cut and color techniques with high prices”

Written on: 06/02/2017 by RudyCochran387 (1 review written)

I recently went to Town Center Mall in Kennesaw for my hair cut and color. i was so excited to have some new change in my life. I had my hair cutting with a hairdresser, she is sweet girl but she doesn't know how to do her job. I had to go 2 times to have my hair cut fixed. Then I had my hair color appointment with another lady. She also doesn't know how to mix colors and the techniques. She charged me full price for baliagye $160 and also messed up. My hair are still messed up and Im trying to… Read Full Review

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★★★★★

“Just the boost I needed!”

Written on: 23/01/2017

Having undergone major surgery, it had been several months since my last visit to the salon. Having used Toni & Guy for over 10 years, I was pleased to see that nothing had changed in the way of the service I received. The staff were friendly and welcoming as always and gave excellent advice with regard to style and cut/management of my hair. I found the whole experience from walking in the door a relaxing one and it was definitely the pampering I needed. … Read Full Review

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★☆☆☆☆

“Awful hair colour, asked for ash blond light and got...”

Written on: 22/01/2017 by cpLee69 (1 review written)

Awful hair colour, asked for ash blond light and got yellow. Mentioned this to the girl at the end of blow drying and she said she would lift it a bit. Sat there again for another hour, only to arrived at even yellower high lights. I have a Black tie Galla tomorrow night and I am devastated… Read Full Review

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★★★★★

“Toni and Guy Bournemouth ”

Written on: 14/01/2017 by Jacqueline07 (1 review written)

Have had my second haircut with Art Director today...the entire afternoon was fantastic. I received the best pampering and the attention to detail is second to none!! I had my granddaughter with me and the staff gave her orange juice and biscuits and even a pad to play games on! I used to hate going to get my haircut, the fake chats were awkward and the haircut rushed. But I dont feel any of that here. My haircut is fabulous and I cant recommend a visit here highly enough. Thank you all at… Read Full Review

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★★☆☆☆

“Stay away from T & G in basingstoke ”

Written on: 17/12/2016 by ruBaxter107 (1 review written)

I have used T& G for many years in different towns but this one was really disappointing and would recommend you save your money and go somewhere else! Their top level colourist is not worth your money! She applies the colour, walks away and doesn't even check on you until you are walking out of the door! It's happened to me twice now that I have got home and seen she hasn't even covered my greys properly and the colour is always darker than what I wanted. They have assistants there that can't… Read Full Review

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★★★★★

“Toni and Guy Woking”

Written on: 10/12/2016 by xjRoche272 (1 review written)

I never write reviews, but I really feel I have to, a few weeks ago I had my hair cut at Toni and Guy Woking. I was just looking for a regular haircut, because as most of us know as soon as you come out of the salon and have to do it on your own it NEVER turns out the same, well, mine never has until now. So, I go into the salon, with no great expectations and was greeted by the receptionist, who was lovely told that I was having my hair cut by Daisy today, good so far. I was then met by Daisy… Read Full Review

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★★★★★

“Toni and Guy Woking”

Written on: 10/12/2016 by xjRoche272 (1 review written)

I never write reviews, but I really feel I have to, a few weeks ago I had my hair cut at Toni and Guy Woking. I was just looking for a regular haircut, because as most of us know as soon as you come out of the salon and have to do it on your own it NEVER turns out the same, well, mine never has until now. So, I go into the salon, with no great expectations and was greeted by the receptionist, who was lovely told that I was having my hair cut by Daisy today, good so far. I was then met by Daisy… Read Full Review

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★☆☆☆☆

“Ruined my hair, worst cut in my life!”

Written on: 20/11/2016 by zoehobson (1 review written)

Toni and Guy Exeter ruined my hair! I asked for a trim and I was left with a huge heavy step in my hair (wish there was an option to share pictures here). I had to have 3 inches cut off my lovely long hair which was all one length to begin with and I was left in tears! Even with the 3 inches cut off, I still have to wait for the hair to grow out where she made such a mess. Absolutely awful. The 'stylist' is incompetent. Read reviews and don't let the same thing happen to you!… Read Full Review

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★☆☆☆☆

“Ruined my hair”

Written on: 30/10/2016 by BlakeCollier (1 review written)

Toni & Guy, Norwcih Had a couple of great cuts & colours here. I had dark hair and lovely, subtle balayage. Went in for my last appointment ever at this salon. The Head Technician, who I specifically requested as I didn't want any mistakes, painted my hair with bleach from approximately 3 inches from my dark roots. I wasn't particularly paying attention- I'm not a hairdresser, and had been specific about what I wanted- including a number of pictures. I assumed she knew what she was doing… Read Full Review

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★★★★★

“Toni and Guy , Lakeside Branch”

Written on: 06/10/2016 by Peanut02 (2 reviews written)

On 5/10/16 me and my daughter had an excellent experience at Toni and Guy lakeside, brilliant customer care, fantastic artistic director, total satisfaction and value for money, we would recommend Toni and Guy lakeside to anyone who wants their hair wash, cut and blow dried. Also cut my daughters hair exactly how she wanted it, just by looking at a couple of pictures on my phone. 100% professional customer care satisfaction… Read Full Review

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