Very disappointing I visited the zoo many yrs ago and went back today with my son 02/09/2017 cafe run dwn and dirty litter all around the zoo maintenance very poor went to buy ice creams after dinner shop poorly stocked only 1 flavour of ice cream no flakes left 1 member of staff working absolutely ridiculous and also a few of the animals looked quite distressed the main 1 being the tiger she was walking in the same spot back an fourth my son was quite upset by this she didn't look right and there wasn't a lot of things in the pen for her very distressing to watch the flamingos pen was quite small with little dirty water the whole experience was distressing and disappointing I would really like to know were all the money goes because not a lot goes on the up keeping of the place overall very very disappointing will not be recommending it to anybody and will not be visiting again the animals really should be looked at a lot had small pens and didn't look happy not a very nice place at all it has really gone dwn a lot

Overall we enjoyed our visit to the Zoo although calling it the mountain zoo was appropriate it was a lot of up and down to the various animals you need stamina. In the main the animals are well looked after and the areas they were given adequate with new area being set up in particular for the flamingos but the bear enclosure and the Aviary's need to be enlarged. Also maybe a route map to give people a chance to see all the animals the one given makes it a bit chaotic. The Restaurant served good food and despite all the children around very clean and tidy. Overall a good day out but only 4 star.

brilliant place will defo be visiting again very well signposted once inside spotless clean people told me before myself and wife visited that it was only small i now think they was there with there eyes closed you could easy spend a full good day there cant personnaly fault the place 1 thing do wish the cafe was a bit cheaper but nice food plenty to see and do to keep you occupied for a full day

monkeys and birds in such small enclosures with no natural vegetation and even though the staff do their best , the place needs to be radically changed and the above enclosures vastly expanded and improved for the happiness of the occupants . money needs to be raised to acheive this .

this place should be shut down. Animal cruelty galore. Made my wife really sad
and I came away wanting to break out the animals. The bear was like something you see in a foriegn country where they have been making them dance, it was broken, just rocking from side to side. The monkeys looked suicidal, even on the postcards. all of the enclosures were shabby and badly maintained apart from a few. I normaly like zoos but this one was a bad advert for them. all the arguments for why zoos are wrong are upheld here. the play area looked fun for the kids. the shows were ok. but this place should be closed or taken over. avoid if you have a soul

Great day out for the family.......not a huge zoo when compared to Chester but Welsh Mountain Zoo still has many varied animals.The 3 Bears which you pass on the way in are lovely to watch,especially when they dig a pit,throw themselves down on their backs and scratch contentedly.Lovely!.
The seal-lions and Penguins are always fun to watch and have daily displays,as do many of the other animals.Information is given on admittance.There are picnic areas and places to eat.
All in all a lovely friendly place amongst beautiful scenery and having the pleasure of knowing that your money is going to help all the animals there and with their research projects.