i bought my zx99/5si for £400 in october 2004, during christmas 2005 we noticed that food was spoiling in the fridge(upper)compartment,contacted zanussi and was told basically to sod off as it was 2 months out of warranty,as i am a technician by trade i had a look myself and found that the defrost timer had failed,£25 later and a manual defrost saw the thing working again, albeit for only 4 months,then a warm fridge again!inspection revealed a failed circulation fan,price for the part?-£75!,i fitted it and normal service was resumed for?-4 months,awoke to a very annoying beeping noise,freezer door switch had failed,replaced that,then 2 weeks later the fridge door switch failed,basically it is not worth getting involved in repairing these piles of rubbish,i showed the various components to a mate of mine who is an electronics engineer with the ministry of defence and he said the cost of the electronics parts based on the poor quality would have been £25 at most to the zanussi factory! a clear case of something getting made to just outlast the warranty period and no more,an absoloutely disgusting example of zanussi/electrolux's business practices!i truly wish i had never clapped eyes on the thing in the first place,a mate of mine bought a beko at the same time and that is still going strong!

Zanussi Fridge freezer model 99/5 intelliflow

bought this model in November 2004 from a small dealer, it was classed as A grade second £299.00 had a few scratches but otherwise perfect and until earlier this year no problems, then it started beeping inconsistantly, usually solved by opening door pressing button, checked manual which indicated temp drop so I assumed that it was due to door not being closed properly especially as it righted itself when door opened and closed then over last week it didn't seem as cold in fridge then over weekend fridge packed up followed by freezer, probably gonna be to expensive to fix so now checking out new ones.
I suppose I should be grateful in this day and age of short lasting throw away items it lasted almost 6 years.

£349.99 paid for this model in May 2005,August 2010 the fridge no longer works which makes the fridge freezer useless for a functional kitchen.It has been cared for and not abused.shelves also started to fracture and repairs needed to be made in 2004.Too expensive to replace by buying.
Don't waste your money but hey its a lottery these days on how long electrical goods last no matter what make or model.Get a grip you fat cats and give us proper value for money.

when i fill my Zanussi ZX99/5 the temprature alarm keeps going off & is really anoying,
it has lost temprature in the fridge compartment almost completely now & thats with me turning it up to 5 ( full) which i should'nt have to do.
now i dont know what to do......any suggestions??
i would never get another one...

bought Zanussi ZX99/5 from john lewis with a 2 year g/tee. on the day the g/tee expired noticed fridge not as cold as normal, turned it up. following day fridge at room temp. freezer still cold. called up zanussi repair people earliest appointment 2 weeks! ... in the meantime the freezer went into complete defrost ruining contents. switched off, then on again, both fridge and freezer now working normally, then zanussi engineer turned up.... took it apart, put it back together,reckoned fan blocked. since then have to take hair dryer to the freezer elements at least once a week. [these ice up preventing cold air reaching the fridge] zanussi no help at all, for a 600 £ fridge this is disgraceful. the good news? i found this site, i am not alone!

It is disappointing that it broke down after just 3 years, one would expect more.

Thought i was making a decent purchase buying the Zanussi ZX99/5. They are usually a reputable brand name. But it has cost an absolute premium. How wrong I was. Never ever again will I be purchasing another zanussi product. Ever!
Not worth the bother, so dont touch it with a barge pole, not even if its free.
And that's final!

Not a happy bunny. Buying Electrolux to replace it.

Don't buy Zanussi!