Max Spielman Reviews

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★★☆☆☆
2.3 / 5
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  • Quality of service

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  • Value For Money

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Max Spielman
Max Spielman

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Latest Reviews

★☆☆☆☆

“Passport failure ”

Written on: 19/07/2018 by Ashley677711 (1 review written)

Don't normally complain but when your passport photo is wrong and you paid for a professional service it is stressful. They said it was fine but I did question how it looked and they said it was guaranteed so I thought they must know. Sent off and guess what, failed so took the passport office advice to resolve quickly and got a mate to take a photo of me on his iPhone and used the website to reapply and it passed. Poor service for top bucks beware if you need your passport quickly better… Read Full Review

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★★☆☆☆

“Rushed Passport Photos”

Written on: 23/02/2018 by Tel11 (1 review written)

Went into the Macclesfield shop with my wife for passport photos. I realise that few are ecstatic about their own passport photo but they were done so quickly and my wife was very unhappy with the outcome. The assistant just said that no one is happy with them and left it at that. Surely it would be better, especially with ladies, to take more than one and offer a choice especially when charging £10 for the service which seems a lot for a quick one snap digital photo. Booked an appointment… Read Full Review

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★☆☆☆☆

“I would give a score of ZERO stars if I could”

Written on: 12/02/2018 by dee1308 (1 review written)

I had passport photos taken here recently. However, the passport office wrote to me saying the photos were not accepted. I took in the letter but was refused a refund, even though the staff member remembered taking the pictures. Just as well I have time before my holiday to get them done somewhere else. The staff were not helpful at all. I asked for the phone number of customer services and called it but it was the wrong number. When I eventually spoke to them,I told the operator that the… Read Full Review

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★★★★★

“Fantastic service ”

Written on: 26/01/2018 by Alexac236 (1 review written)

Once again the wigan store has been brilliant I can honestly say I would be lost without her when I go in… Read Full Review

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★☆☆☆☆

“Lifetime Loyalty Discount card confiscated!!!!!”

Written on: 08/10/2017 by Kaedenh416 (1 review written)

I have been for many years a loyal customer. I still believe in the old fashioned 'PHOTOGRAPH', and dont do it any other way. I was given a LIFETIME DISCOUNT CARD, as a recognition of my loyalty at the ASHTON-IN-MAKERFIELD shop. This I have used many times when spending lots of money having photographs developed. I have been to the shop and when I handed my card over was told " Ah. we have been told to look for these, you should never have been given one so I am confiscating it". I was given a… Read Full Review

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★★★★★

“Fabulous Customer Service !!!”

Written on: 01/09/2017 by Aluminiumprints (1 review written)

Had the best help ever with making sure the pics for two XLarge Aluminiums I ordered were perfect. The girl in shop was super super super helpful, polite, friendly and fab !!! Have a new friend !! Will def be back, great service !!!… Read Full Review

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★☆☆☆☆

“1hr not 1hr”

Written on: 20/06/2017 by Cindyangel12 (1 review written)

decided to order from maxspelman although price was higher than photobox due to 1hr advertised on their website. Placed order for a few prints but when went to shop 3 hrs later the prints were not ready and the assistant was unhelpful suggesting i had done something wrong when placing order. After a few phone calls they found my order and printed it but i left not impressed at all… Read Full Review

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★☆☆☆☆

“Repeated poor service, determined to damage films”

Written on: 13/05/2017 by Gwendolyn1978 (1 review written)

I won't use my local Rhyl branch again. All too often strips of film are placed in their strip cutter without being lined up on a frame, causing negs to be cut in half. Complaints result in one being told that they deliberately do not line up before cutting. The last time I visited I was actually told that the wrong cutting was because my film was outdated! Trying to excuse faults by creatively lying to a customer is totally, absolutely, unforgiveable… Read Full Review

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Jillyboo's Comment

Written on: 03/10/2017

i agree totally am having trouble at moment put a memory card in my local shop in liverpool to be put onto a dvd been waiting over a month ring custoner services all the time they are now saying it is a faulty memory card .... no way it was fine when until i gave it to them having to go to cab now to help me as getting no where

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★☆☆☆☆

“Saving to CD”

Written on: 08/03/2017

I have just been in MaxSpielman to save some photos to CDs. The woman that served me was also serving another 2 customers, whilst another assistant was sat on her backside doing nothing as far as I could see. I stopped at 1 CD as they cost £4 each. I stopped there because it came without an index and was presented to me in a flimsy paper envelope. I am annoyed that the lady didn't point that out to me at the beginning of the process - maybe it was because she was preoccupied with her other… Read Full Review

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★★★★★

“Memorial”

Written on: 09/01/2017 by AidynGorman (1 review written)

My husband had me made 2 photo cushions for my birthday on Sunday, of my 2 beautiful dogs who sadly are no longer with us , I wanted a memorable gift and recently hinted what I wanted , Sunday came and I unwrapped my gifts I couldn't believe the beautiful finish of my 18" crushed velvet cushions of my darling dogs sam & meg , 1 each cushion to sit together , life like sat on the sofa , There stunning , quality of picture is undescribable , looking from kitchen its like there actually sat… Read Full Review

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★★★★★

“Excellent service and price!”

Written on: 10/12/2016 by CarlaWilliams1979 (1 review written)

We visited the store at Birchwood shopping centre in Warrington today. The puropse of the visit was for a family photo to be taken as a requested christmas present from a family member. None of us were looking forward to it to be honest; especially our teenage daughter who was mortified at the thought of bumping into anyone who she knew ha. Anyway, a lovely lady took our photos and made us feel at ease. The photos are great and were done in a few minutes. The price was fab too, especially with… Read Full Review

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★☆☆☆☆

“Disposable camera”

Written on: 15/11/2016 by Carpenterde1981 (1 review written)

Bought disposable camera for son's school residential which cost £10 and included processing. Waited over a week for a phone call to collect but the phone call never came so I rang them only to be informed the "film was damaged" so no photos! No apology, no phone call and no photo memories for my boy. Disgusting!… Read Full Review

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★☆☆☆☆

“Garbage.”

Written on: 13/11/2016 by Wesley325 (1 review written)

£25 for ten 6 X 4 scan & prints. Photos were not sharp and the colour was terrible. Useless. Rip off… Read Full Review

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★☆☆☆☆

“One hour processing”

Written on: 09/11/2016 by greene881 (1 review written)

Just used the one hour D&P processing service at my local outlet. Very disappointed. Several of the strips of negatives were covered in greasy fingerprints and a number of the prints have dirty processing marks on them. Very poor quality control for a £11 service… Read Full Review

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★★★★★

“Simply the best! ”

Written on: 27/10/2016 by Roseladd (1 review written)

I feel compelled to write this review.I appreciate names are not allowed to be mentioned but surely if the review is brilliant /this may get published...I visited the Glenrothes branch to get something very special to me created for a gift.Jenn was the lovely,helpful & highly gifted assistant who managed successfully to create what I had pictured in my head.Thank you so very much Jenn.You are a credit to this company & I hope your talent & customer service is recognised.Kind regards… Read Full Review

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★★★★★

“My precious home video”

Written on: 18/10/2016 by 313Johnson (1 review written)

I took an old video to transfer to DVD it took 3 weeks but was worth the wait great quality my best memories on a DVD people not here now have took 2 more in to do I trusted spielmann with my treasured video and am not disappointed thankyou so much… Read Full Review

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★☆☆☆☆

“erdington store AVOID SERIOUSLY DAMAGED NEGATIVES CUT...”

Written on: 18/10/2016 by fayruzf (1 review written)

ERDINGTON STORE AVOID MIXED RACE GUY DOING 3 PEOPLES JOB THEY GIVE IMPRESSION OF NEGLIGENCE ABOUT TO HAPPEN NOT PAYING ATTENTION AND YES IM NOW THEIR VICTIM the photo disc didn't work in my laptop cheap quality 2 days to work still makes screeching noises the negatives are cut in half destroying the photographs and those that are available are also cut off in part on the sunsets so my memories are destroyed people seeing this are disgusted worst of all jessops offered to testify in court to the… Read Full Review

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★★★★★

“Fabulous customer service at the Lichfield branch ”

Written on: 14/10/2016 by 119McLean (1 review written)

I am thrilled with the help and advice I was given today at the Lichfield Branch , they were so helpful. I needed a photo small enough for a pandora charm & I'm so happy with the results, its perfect! it's going to make my moms birthday so special :) thank you x… Read Full Review

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★★★★★

“helpfull,quality,cheap.”

Written on: 10/10/2016 by bestshopper123 (1 review written)

I visited Spielman at the weekend and I found your sales lady very helpful, pleasant and nothing was too much trouble. she explained everything to me and I'm astonished of the quality… Read Full Review

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★☆☆☆☆

“Poor Quality Posters ”

Written on: 04/09/2016

I have just ordered two £4 posters. Taking a closer look in the car they look grainy and the colours are truly poor. These are high resolution wedding images that look like I have printed them on a laserjet at home. I'll be using photobox or something similar next time for 8x10 prints. This was Walsall Tesco M. Spielman but I suspect the quality is not a local issue. TL;DR Naff quality 8x10 posters… Read Full Review

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