Mesh Custom built Reviews

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Latest Reviews

★☆☆☆☆

“STAY WELL AWAY FROM MESH COMPUTERS!! ”

Written on: 18/12/2010

STAY WELL AWAY FROM MESH COMPUTERS!!

They are horrendous, they are unhelpful, they can't repair your pc when it goes wrong and it WILL go wrong. Your pc WILL come back in worse condition than when you sent it (mine was horribly damaged and full of dust).

You can't get hold of anyone (an hour on hold is common place) READ the forums, they are horror stories about Mesh they are very close to being unlawful. Once they have your money they don't care, please for your own protection STAY WELL… Read Full Review

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★☆☆☆☆

“MESH computers are RUBBISH. Their Customer Service is...”

Written on: 01/12/2009 by Davey2 (1 review written)

MESH computers are RUBBISH. Their Customer Service is RUBBISH. Their Forum is RUBBISH. You will regret the day you got involved with MESH. In fact, you are better off getting a computer from TESCO's, at least you will be able to take it back and get your money back if it goes wrong… Read Full Review

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★★☆☆☆

“The only problem we had with Mesh custom built was...”

Written on: 30/09/2009

The only problem we had with Mesh custom built was with the keybord it did not work and after a month of promises to replace the new faulty keybord the only way to get a new one was to contact the credit card company to claim a refund and within 24 hours a new keyboard arrived… Read Full Review

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☆☆☆☆☆

“I was pleased with my computer until it broke. It is...”

Written on: 23/07/2008

I was pleased with my computer until it broke. It is still within it's 3 year back to base warrantee, but I am still struggling to get Mesh to fix it.

After 8 long (expensive) phone calls to their technical support they had still utterly failed to diagnose the problem I feel. In fact each advisor would ask me to do exactly what the last advisor had already been through with me, so the majority of the time was spent saying 'no I've already done that', 'And that', 'And that...'. Now they have… Read Full Review

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★★★★★

“I bought a custom built MESH computer as an upgrade...”

Written on: 15/03/2006 by marckiuy (1 review written)

I bought a custom built MESH computer as an upgrade from my existing machine. I bought it through their website and decided that I would add the optional Advantage warranty (2 years on site 1 year BTB), and everything went fine, but when I received it and tried to load up a game, the computer would just lock up. I called MESH customer support who emailed me lists of things to try, and links to download new drivers (not a brilliant start for a 1 day old computer), but I tried them anyway and… Read Full Review

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★★★☆☆

“Having received my order confirmation and delivery...”

Written on: 21/12/2005 by Debug Tech (3 reviews written)

Having received my order confirmation and delivery date for a nice deal on an Athlon64 3000+ with 19"TFT for under £500 from Mesh Custom Build computer systems, I was quite pleased that my 14 year old daughters surprise Christmas present was in the bag.

Several days later I noticed by chance that there was a message on the BT answering 1571 service which had been there for a couple of days, asking me to get in touch with Mesh as there was a problem with my details. The problem was sorted over… Read Full Review

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☆☆☆☆☆

“I purchased a P4 3.6ghz computer from Mesh last year,...”

Written on: 12/12/2005 by baldylocks (2 reviews written)

I purchased a P4 3.6ghz computer from Mesh last year, and it has broken down 3 times now. I've spoken to customer service about a replacement, and they stated because it's over 28 days old I have no right to a replacement. I paid £1173 for this top end system and it is rubbish. All they do when it goes back is replace the defective parts with secondhand parts, so now I've got a secondhand PC that is worthless.

I would not recommend Mesh computers to anyone. Try ringing Technical Support on… Read Full Review

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Themaninthevan2001's Response to baldylocks's Review

Written on: 18/12/2005

your right, my friend has the same proplem. i got a pentium 4 3000 mhz it's ibm spirit cost me 500 pounds all together with 17 inch flat lcd screen ive had it for 2 months no problems yet. i've upgraded the grahics card and hard drive and no problems upgrading it. it's cheap and great.

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Baldylocks's Response to baldylocks's Review

Written on: 20/12/2005

forgot to mention that mesh staff are very rude on the phone when you speak to them and very unhelpful your better buying elsewhere for a quality and customer support

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★★★★★

“I was recommended to buy a custom built PC from Mesh,...”

Written on: 10/10/2005 by nigel cross (1 review written)

I was recommended to buy a custom built PC from Mesh, and so far, apart from a power supply problem I had, which Mesh sorted at my home, I have had no problems whatsoever, and I would buy again, although I probably wouldn't need to, as it is a PC that lends itself to ease of upgrading… Read Full Review

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★★☆☆☆

“Ordered a "Mesh BTO", placing my order by telephone....”

Written on: 18/07/2005 by Reaction (22 reviews written)

Ordered a "Mesh BTO", placing my order by telephone. Salesman was very helpful, and all prices matched exactly those quoted on website. Good so far...

On delivery date, the PC base unit arrived but no monitor - no notice had been given that this would happen. Rang Mesh to be told my chosen monitor was not in stock. Offered an alternative monitor of an equivalent specification. After checking specs and reviews online, I accepted the alternative monitor. However, this then took another week to… Read Full Review

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☆☆☆☆☆

“I found the heavy criticisms of Mesh only after I...”

Written on: 18/03/2005 by LenGore (1 review written)

I found the heavy criticisms of Mesh only after I placed an order for a Notebook. When I discovered they did not supply an install disk with Windows XP I decided to cancel. The scheduled dispatch date was 17th. March and I sent a recorded delivery cancellation on 7th. March which followed the procedure in their T&Cs to the letter.

I also emailed the salesman the same day and he replied saying he would cancel the order.

Today (18th. March) I received an invoice from Mesh and later I refused to… Read Full Review

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★☆☆☆☆

“We purchased a Mesh Custom Built Matrix computer 3...”

Written on: 19/02/2005 by alloy0 (1 review written)

We purchased a Mesh Custom Built Matrix computer 3 months ago. First off we found the DVD writer would not write. Their 24 hour e-mail technical support, who took 'days' to answer any queries, when they did reply you got the impression they had not understood the problem and definitely did not know how to solve it.
Eventually after a Month of many phone calls and e-mails they agreed there was a fault with the DVD writer itself, they promised us a label for its return which would be sent… Read Full Review

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★☆☆☆☆

“Don't buy from Mesh Custom build. Do not buy a...”

Written on: 03/12/2004 by pipmac (2 reviews written)

Don't buy from Mesh Custom build. Do not buy a computer from this company until they can improve their after sales. Computers do go wrong frequently… Read Full Review

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☆☆☆☆☆

“Mesh are rubbish. ”

Written on: 12/09/2003 by Brentford Bob (3 reviews written)

Mesh are rubbish.

It seems that they used to have a good reputation but since they have expanded they've become completely amateurish.

My PC was dead on arrival and I've requested a full refund - it's over a month now and I've still not got my money back.

Their tech support people don't know what they are doing.
The customer services people are unhelpful and rude.
They don't respond to e-mails.
On average, you have to wait in phone queues for around 15 mins every time.

DON'T BUY A… Read Full Review

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