David Lloyd Leisure Health Club Reviews - www.davidlloyd.co.uk

★☆☆☆☆
1.4 / 5
11.6% of users recommend this
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David Lloyd Leisure Health Club - www.davidlloyd.co.uk

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Latest Reviews

★★★★☆

“DL Bolton”

Written on: 03/12/2018 by ReeseGibbons173 (1 review written)

Bolton DL is very good - great staff, very relaxing club room, good instructors. Down side is the maintenance, it takes them ages to fix anything and the attention to detail isn't as good as it used to be. A few tweaks, a bit of pride, and it would be excellent… Read Full Review

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★☆☆☆☆

“Asked for membership for just three months to swim...”

Written on: 22/11/2018 by AlvinDelaney (1 review written)

Asked for membership for just three months to swim while overcoming an injury and paid for 3 months in advance. Found out much later that they carried on taking £100+ per month for another 3 months after that and insisted that I then pay for another month even though I hadn't been there since the original period. Customer service was shocking, refusing to give me any kind of refund, siting the small print. It seems their whole business ethos is rob as much money from each customer as they can… Read Full Review

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★☆☆☆☆

“poor customer relations”

Written on: 16/10/2018 by Breanna57 (1 review written)

I pay my student son's membership. He is now studying in London, as such he decided to cancel the membership as he was not able to access the gym easily. We understand we need to give 3 months notice as such must continue to pay for in fact 4 months because we notified them in the first few days of a month and they insist of 3 FULL months notice. What concerns me is any query I have made via phone or email is not replied to. My last email was tor group central membership Manager,...yet no… Read Full Review

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★★☆☆☆

“Going down hill”

Written on: 01/07/2018 by DeshawnCrawford (1 review written)

My family have been members here over 10 years now, unfortunately the club has been in rapid decline for the past 4 or so years it is in dire need of refurbishment as it is way behind all the other gyms! Standards have been allowed to slip in this period. Some members/ temporary members are allowed to treat the gym like a tip, kids eating food in the outside pool, then being sick more recently. Seating in the club restaurant in disgusting, so many stains! There seems to be no respect for the… Read Full Review

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★★★☆☆

“Nice club but a few problems”

Written on: 13/05/2018 by nursejackie (2 reviews written)

I am a member at their Chorley club. The facilities are great, and I especially love the pools as you can almost always have a lane to yourself, although I pay a hefty monthly fee for the privilege! However, I have two problems: 1 - the music in the gym is dismal. It's so loud some days I have to leave the gym, and the playlist is terrrible IMHO. I have left feedback twice and complained at reception, but no one contacted me and nothing's changed. 2 - unruly children in the changing rooms… Read Full Review

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★☆☆☆☆

“Poor facility”

Written on: 17/04/2018 by Duffy413 (1 review written)

Lincoln Gym floor upstairs has risen and is not repaired after several months Bar has run out of beer despite being aware of situation for weeks Front door left faulty for weeks Not value for money… Read Full Review

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★☆☆☆☆

“My son went to see the gym and asked questions, he...”

Written on: 20/02/2018 by dsMolloy175 (1 review written)

My son went to see the gym and asked questions, he told them he would think about it as the package was £75 per month !! The guy then responded it was too late as he had put the paperwork through. My son suffered from depression and lost his job, they would not listen to him and just kept saying he had to pay (sending Bayliff letters) We now found out you have to give 3 months notice to get out of a 12 month contract or you are auto signed up again, I work part time and are having to pay his… Read Full Review

Waynehallam333's Comment

Written on: 28/02/2018

I had the same problem at another gym. Went to Citizens Advice, they wrote to the company and contract was terminated. I hope you have got it sorted and all the best.

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★★☆☆☆

“Teesside gym Turning into a creche”

Written on: 11/12/2017 by rvMcCartney8 (1 review written)

Since putting the new synergy equipment in the downstairs gym seems to have turned into a glorified crèche! They put on a child’s synergy class at 5.30pm! Even upstairs you can hear the kids shouting and screaming. I go to the gym to work out not to listen to a load of kids who run around whilst parents take no notice of what they are doing or the noise they are making. Staff are mainly friendly with some exceptions. David Lloyd gyms are there purely to take as much money of people as they… Read Full Review

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★☆☆☆☆

“THE MOST HORRIBLE PLACE TO WORK AT”

Written on: 18/09/2017 by RubenCross324 (1 review written)

During the time I was working here (over a year) I saw about 20-30 people including the whole management team change. The poor management style, always understaffed, always being bullied and pressured to do duties outside of your job description for no extra pay is definitely something to think about when applying for a job. This company has the worst management I have seen in my life. No prospects at the company unless you know someone. Always working overtime. Working 30-50 hours a week is… Read Full Review

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★☆☆☆☆

“VASTLY OVERPRICED RUDE STAFF SCALLY CLIENTEL”

Written on: 09/09/2017

NEVER SEEN SO MANY PEOPLE WEARING SECURITY TAGS AROUND THEIR ANKLES IN THE KNOWSLEY CLUB SUPPOSE ITS ONLY DRUG DEALERS THAT CAN AFFORD THE MEMBERSHIP FEES !!… Read Full Review

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★☆☆☆☆

“Dishonest ”

Written on: 12/05/2017 by 14Prater (1 review written)

Don't ever go to the David Lloyd club. I would choose anytime fitness who are not far or the Village where the equipment is newer and the staff are great they really make you feel like you are family. I joined the David Lloyd a long time ago when It first opened and the staff were nice and the people who went there were nice. But it has slowly gone down hill. I rejoined in June 2016 where David Lloyd did a new 3 month membership with a 1 month cancellation. I spoke to someone who said yes no… Read Full Review

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★☆☆☆☆

“Cost”

Written on: 02/05/2017 by 1967Monroe (1 review written)

€1200 for a 16 year old to be a member of a gym??? get real !! When asked what makes them better than other clubs to join??. Ans : We are not as busy!! Well at those prices thats why your not busy!!!… Read Full Review

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★☆☆☆☆

“terrible and frankly rude”

Written on: 14/03/2017 by ozGreer105 (1 review written)

I am NOT surprised that the building in Portsmouth Port Solent is mostly empty as my experience of them is terrible. on 3 occasions, their sales staff didn't even bother to call me back. when i DID manage to speak to someone and went in to see the place, the staff member didn't apologise, had the enthusiasm of a wet rag and didn't even want to show me how equipment was used. I DID complain to their head office, with a promised response from the GM. That was about 2 weeks ago and nothing yet… Read Full Review

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★☆☆☆☆

“Very poor”

Written on: 06/02/2017 by 245Arnold (1 review written)

Great all the time you pay your money. When you want to cancel you need written proof of your request from them or they can keep taking the money… Read Full Review

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★☆☆☆☆

“Turned back at the reception”

Written on: 04/01/2017 by Grady194 (1 review written)

Extremely disappointed at being turned back 1 hour before the closing time because they are not letting anyone in an hour before the communicated closing time. I pay a premium for the facilities as compared to other gyms and this is how my time is disrespected. And I am not disappointed at having policies, major disappointment at advertising a time that people can see online before getting ready and driving all the way over, only to find out a new time and policy at the reception. I do not… Read Full Review

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★★★☆☆

“Crippling and disproportionate fee increases”

Written on: 28/12/2016 by Sassyparella (1 review written)

DL have yet again increased its prices for 2017. To be a member of Raynes Park excluding racquets is now a monumental £106 per month up from £100.75 per month during 2016. Shocking! They obviously wish to fleece their so called affluent membership set. The club has become elitist down south but seems more reasonably priced up North. Their pricing strategy needs a major overhaul… Read Full Review

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★☆☆☆☆

“David Lloyd Epsom Appalling”

Written on: 07/12/2016 by ShannonO'Donnell (1 review written)

The classes are all full and in 3 months I wasn't able to do a Pilates class on a Wednesday. Staff on desk helpful but unable to sort out problem. Contracted a skin disease - manager assures me is very common and that their cleanliness is second to none. Asked for full 3 month refund - was told I was patronising him ! I am 63 with arthritis and my husband is 72 with cancer . There is no apology or refund . Beware . Their actions speak for themselves… Read Full Review

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★☆☆☆☆

“Overcrowded club in Chigwell ”

Written on: 17/11/2016 by McClanahaned135 (1 review written)

You would never think you were in a private club when you arrive and cannot park as it is so overcrowded. Classes are so full in the early morning 9.00 ish that you cannot get weights or a mat run out! All they want is more members and more money never mind the quality!… Read Full Review

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★☆☆☆☆

“15% price hike for loyal customers”

Written on: 09/11/2016 by 408Kennedy (1 review written)

we have a corporate membership for 6 adults plus 4 children. We have been members at DL Worcester for 2 years but this year they have increased our membership by 15% which we feel is an utter disgrace! Very disappointed!… Read Full Review

Sassyparella's Comment

Written on: 28/12/2016

The fees have gone up in London too. My local club for 2017 is now charging £106 per month! Shocking!

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★★★★☆

“Unprofessional cleaner ”

Written on: 26/10/2016 by Foleypc154 (1 review written)

I go to the David Lloyd on kingswood in hull, I really do love everything about it and the 500K redo has made it even more better, but I have one complaint and I'm hoping someone sees this and puts me to rest, there's a teenager girl cleaner who's roughly there at 4pm onwards, she is constantly staring inappropriately at me and my boyfriend and every time we see her, she tries to push her b.u.m out as much as she can to grab my boyfriends attention and she even pulls her leggings up so they… Read Full Review

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