David Lloyd Leisure Health Club Reviews - www.davidlloyd.co.uk

★☆☆☆☆
1.4 / 5
12% of users recommend this
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David Lloyd Leisure Health Club - www.davidlloyd.co.uk

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Latest Reviews

★☆☆☆☆

“I am trying to cancel my membership with them because...”

Written on: 19/09/2019 by Jadielg261 (1 review written)

I am trying to cancel my membership with them because my work place has been changed. I used to work in Ruislip and now I am transferred to Fulham . The advisor told me if I am away more than 10 miles from the club , he can cancel my membership, but now he is telling me because there is a branch in the area I moved to , I am not entitled to this . I am going to put this in all media so people know about the BAD BAD customer service of this club . … Read Full Review

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★☆☆☆☆

“David Lloyd Cheadle ”

Written on: 24/07/2019 by Cherryft (1 review written)

Beware! Staff bring their friends at discounted prices who cause havoc at the gym ..shouting along as if they have never been to a gym before ! They try to intimidate paying members to make themselves feel better about paying peanuts ... they get all sorts of discounts even in the food court and get free drinks for leaving fake reviews ! … Read Full Review

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★★★★★

“Chigwell DL”

Written on: 22/07/2019 by sampewter (1 review written)

I am a member of the David Lloyd in Chigwell and it’s the best gym I have been to in years. My partner is also a member and we find the staff so helpful and friendly! I especially love taking my children to the outside pool, brilliant on hot summer days! Highly recommended. … Read Full Review

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★☆☆☆☆

“David Lloyd Dartford”

Written on: 18/02/2019 by KaleCantrell (1 review written)

Having been a member of the Dartford branch for many years I have recently left, during the last year the quality of the club has dramatically fallen, this is mainly due to the large influx of new members and the poor management at the club. David Lloyd is only interested in taking your fees and offers poor customer service. I would not recommend this club, it is dirty, most staff are just rude and not interested in you as a customer, some of the new members think it is ok to perform sexual… Read Full Review

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★☆☆☆☆

“ACTON PARK CLUB _BEWARE”

Written on: 06/02/2019 by Fumberry (1 review written)

DAVID LLOYD ACTON PARK I am extremely disappointed in David Lloyd Club full stop. Spent over 10 years in Virgin Active and their word was their bond. BUYERS BEWARE of DL Clubs - They will tell you anything to sign you up and then change their minds if you don't get the agreement in writing. 1. They promised 12 guest passes for the appalling treatment the first day I went to collect my pass when the person I dealt with accused me of collecting the free heart rate monitor when I told him this… Read Full Review

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★★★★☆

“DL Bolton”

Written on: 03/12/2018 by ReeseGibbons173 (1 review written)

Bolton DL is very good - great staff, very relaxing club room, good instructors. Down side is the maintenance, it takes them ages to fix anything and the attention to detail isn't as good as it used to be. A few tweaks, a bit of pride, and it would be excellent… Read Full Review

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★☆☆☆☆

“Asked for membership for just three months to swim...”

Written on: 22/11/2018 by AlvinDelaney (1 review written)

Asked for membership for just three months to swim while overcoming an injury and paid for 3 months in advance. Found out much later that they carried on taking £100+ per month for another 3 months after that and insisted that I then pay for another month even though I hadn't been there since the original period. Customer service was shocking, refusing to give me any kind of refund, siting the small print. It seems their whole business ethos is rob as much money from each customer as they can… Read Full Review

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★☆☆☆☆

“poor customer relations”

Written on: 16/10/2018 by Breanna57 (1 review written)

I pay my student son's membership. He is now studying in London, as such he decided to cancel the membership as he was not able to access the gym easily. We understand we need to give 3 months notice as such must continue to pay for in fact 4 months because we notified them in the first few days of a month and they insist of 3 FULL months notice. What concerns me is any query I have made via phone or email is not replied to. My last email was tor group central membership Manager,...yet no… Read Full Review

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★★☆☆☆

“Going down hill”

Written on: 01/07/2018 by DeshawnCrawford (1 review written)

My family have been members here over 10 years now, unfortunately the club has been in rapid decline for the past 4 or so years it is in dire need of refurbishment as it is way behind all the other gyms! Standards have been allowed to slip in this period. Some members/ temporary members are allowed to treat the gym like a tip, kids eating food in the outside pool, then being sick more recently. Seating in the club restaurant in disgusting, so many stains! There seems to be no respect for the… Read Full Review

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★★★☆☆

“Nice club but a few problems”

Written on: 13/05/2018 by nursejackie (2 reviews written)

I am a member at their Chorley club. The facilities are great, and I especially love the pools as you can almost always have a lane to yourself, although I pay a hefty monthly fee for the privilege! However, I have two problems: 1 - the music in the gym is dismal. It's so loud some days I have to leave the gym, and the playlist is terrrible IMHO. I have left feedback twice and complained at reception, but no one contacted me and nothing's changed. 2 - unruly children in the changing rooms… Read Full Review

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★☆☆☆☆

“Poor facility”

Written on: 17/04/2018 by Duffy413 (1 review written)

Lincoln Gym floor upstairs has risen and is not repaired after several months Bar has run out of beer despite being aware of situation for weeks Front door left faulty for weeks Not value for money… Read Full Review

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★☆☆☆☆

“My son went to see the gym and asked questions, he...”

Written on: 20/02/2018 by dsMolloy175 (1 review written)

My son went to see the gym and asked questions, he told them he would think about it as the package was £75 per month !! The guy then responded it was too late as he had put the paperwork through. My son suffered from depression and lost his job, they would not listen to him and just kept saying he had to pay (sending Bayliff letters) We now found out you have to give 3 months notice to get out of a 12 month contract or you are auto signed up again, I work part time and are having to pay his… Read Full Review

Waynehallam333's Comment

Written on: 28/02/2018

I had the same problem at another gym. Went to Citizens Advice, they wrote to the company and contract was terminated. I hope you have got it sorted and all the best.

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★★☆☆☆

“Teesside gym Turning into a creche”

Written on: 11/12/2017 by rvMcCartney8 (1 review written)

Since putting the new synergy equipment in the downstairs gym seems to have turned into a glorified crèche! They put on a child’s synergy class at 5.30pm! Even upstairs you can hear the kids shouting and screaming. I go to the gym to work out not to listen to a load of kids who run around whilst parents take no notice of what they are doing or the noise they are making. Staff are mainly friendly with some exceptions. David Lloyd gyms are there purely to take as much money of people as they… Read Full Review

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★☆☆☆☆

“THE MOST HORRIBLE PLACE TO WORK AT”

Written on: 18/09/2017 by RubenCross324 (1 review written)

During the time I was working here (over a year) I saw about 20-30 people including the whole management team change. The poor management style, always understaffed, always being bullied and pressured to do duties outside of your job description for no extra pay is definitely something to think about when applying for a job. This company has the worst management I have seen in my life. No prospects at the company unless you know someone. Always working overtime. Working 30-50 hours a week is… Read Full Review

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★☆☆☆☆

“VASTLY OVERPRICED RUDE STAFF SCALLY CLIENTEL”

Written on: 09/09/2017

NEVER SEEN SO MANY PEOPLE WEARING SECURITY TAGS AROUND THEIR ANKLES IN THE KNOWSLEY CLUB SUPPOSE ITS ONLY DRUG DEALERS THAT CAN AFFORD THE MEMBERSHIP FEES !!… Read Full Review

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★☆☆☆☆

“Dishonest ”

Written on: 12/05/2017 by 14Prater (1 review written)

Don't ever go to the David Lloyd club. I would choose anytime fitness who are not far or the Village where the equipment is newer and the staff are great they really make you feel like you are family. I joined the David Lloyd a long time ago when It first opened and the staff were nice and the people who went there were nice. But it has slowly gone down hill. I rejoined in June 2016 where David Lloyd did a new 3 month membership with a 1 month cancellation. I spoke to someone who said yes no… Read Full Review

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★☆☆☆☆

“Cost”

Written on: 02/05/2017 by 1967Monroe (1 review written)

€1200 for a 16 year old to be a member of a gym??? get real !! When asked what makes them better than other clubs to join??. Ans : We are not as busy!! Well at those prices thats why your not busy!!!… Read Full Review

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★☆☆☆☆

“terrible and frankly rude”

Written on: 14/03/2017 by ozGreer105 (1 review written)

I am NOT surprised that the building in Portsmouth Port Solent is mostly empty as my experience of them is terrible. on 3 occasions, their sales staff didn't even bother to call me back. when i DID manage to speak to someone and went in to see the place, the staff member didn't apologise, had the enthusiasm of a wet rag and didn't even want to show me how equipment was used. I DID complain to their head office, with a promised response from the GM. That was about 2 weeks ago and nothing yet… Read Full Review

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★☆☆☆☆

“Very poor”

Written on: 06/02/2017 by 245Arnold (1 review written)

Great all the time you pay your money. When you want to cancel you need written proof of your request from them or they can keep taking the money… Read Full Review

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★☆☆☆☆

“Turned back at the reception”

Written on: 04/01/2017 by Grady194 (1 review written)

Extremely disappointed at being turned back 1 hour before the closing time because they are not letting anyone in an hour before the communicated closing time. I pay a premium for the facilities as compared to other gyms and this is how my time is disrespected. And I am not disappointed at having policies, major disappointment at advertising a time that people can see online before getting ready and driving all the way over, only to find out a new time and policy at the reception. I do not… Read Full Review

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