David Lloyd Leisure Health Club Reviews - www.davidlloyd.co.uk

★☆☆☆☆
1.4 / 5
11% of users recommend this
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David Lloyd Leisure Health Club - www.davidlloyd.co.uk

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Latest Reviews

★☆☆☆☆

“Great service, until its not so great...”

Written on: 18/06/2022 by Obianyor (1 review written)

Raynes Park: Great service as a loyal customer for more than 4 years, until my wife couldn't use the gym anymore due to significant pregnancy complications. Explained to David Lloyd team we needed to cancel asap as a result, they refused and are threatening to take her to court for not paying through the three months notice period… Read Full Review

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★☆☆☆☆

“Head Office Poor ”

Written on: 11/06/2022 by SunnyGP (1 review written)

I have had a terrible experience with David Lloyd HQ They do not respond to customer queries. It’s really disappointing relative to the cost of the membership… Read Full Review

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★☆☆☆☆

“never trust what they say tell lies do not reply”

Written on: 02/06/2022 by 85Stephenson (1 review written)

Rubbish club I have come across, the person who tell lies and make false promises and get you make to become member and than no response no communication and never honoured the promises. Do not trusty what they say and the promise that confirmation will be on its way as per what agreed but they never so do not believe anyone from David Lloyds Club even Manager show no interest in replying emails reminder after reminder but no response… Read Full Review

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★☆☆☆☆

“Avoid. Overcrowded and poor Customer service”

Written on: 04/04/2022 by londondoglover (2 reviews written)

So overcrowded and the spa areas are always filthy. The whirlpool is full of floating pubic hair. Men with their daughters in the changing rooms causes embarassment all round. Beware if you ever try to leave the club, although you only have to give a month notice at the end of the initial term, they lie that you have to give 3 months notice and bombard you with payment reminders. Although you get offered a 25% discount to stay, even this couldn't convince me. … Read Full Review

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★☆☆☆☆

“Disgusting Company”

Written on: 28/03/2022 by stevegb333 (1 review written)

Just contacted my local club enquiring about any deals for Ukraine Refugee's and was told nothing is available and they have to pay standard membership fee's. Pretty disgraceful, you could have done something , most come here with nothing. Great to see you support only yourself… Read Full Review

Secretgarden747's Response to stevegb333's Review

Written on: 28/05/2022

They're at no obligation to support refugees.. there are plenty of standard gyms who do that... In the same way, I could get a discount at another gym for my disability, but if I want the added features, the price is the sacrifice I have to make

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★★★☆☆

“Lots of youngsters from 12 years and under on the gym...”

Written on: 07/02/2022 by Rogers201 (1 review written)

I do not understand why DL has a new policy of allowing kids from the age of 12 to use the gym equipment on their own. I have been going to various gyms for years and i know that they are doing more harm to themselves than good. Nobody supervises them and they have no idea what to do - it is obvious that they have not been shown how to use the equipment as they have to keep asking each other what to do! I saw one lot throwing the weights balls to each other! When I saw a young group - yes… Read Full Review

Alexcoates85's Comment

Written on: 15/02/2022

I totally agree. I hate all the kids hanging around at the David Lloyd gyms now. When you walk into the lounge area at Fulham, the noise is incredible. It is meant to be an exclusive(ish) health club / gym and yet it is basically a nursery now. You can’t relax anywhere. Even the pool area and sauna is noisy with kids running and screaming everywhere. I can’t wait for my contract to end.

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Amam264's Comment

Written on: 16/02/2022

Thank you! It is good to know I am not the only one with concerns and your comment about DL becoming a nursery is "bang on the money" as one of the staff members in the gym area even acknowledged that "we are being used as a babysitting service".

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★★☆☆☆

“Read these reviews before signing up”

Written on: 11/01/2022 by Squeaker44 (1 review written)

DL Hampton was sold to us very well, but having been a member for 6 weeks now, the failings and poor management have become glaringly obvious. There are hardly any treadmills working in the gym and this issue has got worse not better. How can they leave so many pieces of equipment broken and deem that's acceptable ? Other equipment is aged and there is a serious shortage of some meaning you can never access it. Paper towel dispensers are nearly always empty. Indoor pool is cloudy and cold… Read Full Review

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★☆☆☆☆

“Racism”

Written on: 12/12/2021 by Jasonclipper (1 review written)

My wife was discriminated against by staff members. We have since cancelled our family membership and moved to virgin active and couldn’t be happier with the service provided by their professional staff… Read Full Review

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★☆☆☆☆

“Do yourself a favour and go elsewhere…”

Written on: 25/11/2021 by RodrigoAndrews (1 review written)

I think getting out of jail is easier than cancelling the overly expensive gym membership that David Lloyds provides… Since I became a member, they increased already super high price, but nothing in the club has changed (I understand inflations and everything, but other clubs were able to get away with it, and the price stayed the same). Moreover, they closed the club much earlier during the lockdown, making it impossible for me to come and enjoy the facilities due to work commitments. And… Read Full Review

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★★★★☆

“Pretty Pattern”

Written on: 04/10/2021 by Chriswatkins78 (1 review written)

I was in Milton Keynes for a meeting on Saturday sothought I’d drop by David Lloyd’s after. I went to get some food and a coffee to relieve the stress. I wasn’t treated great as the girl on the till came across aggressive and shouted instead of spoke. She had mousy hair in a ponytail if I remember. I ordered a latte and a flatbread, the young lad who made my coffee was really polite and he produced a great looking coffee with some fancy artwork so safe to say it was the best coffee I’ve… Read Full Review

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★☆☆☆☆

“Stay away from DL Bushey ”

Written on: 28/09/2021 by TiffanyGlover (1 review written)

Save your money and invest in your health elsewhere as David Lloyds Bushey has the rudest and most unhelpful staff and the manager (who is supposedly in charge of the club) is extremely unprofessional and frankly very rude and argumentative. The facilities are badly looked after and if you have an issues or complaint they will simply become aggressive. Deeply disturbing behaviour displayed by the Manager from a club I pay so much for on Platinum membership. Allergy requests are ignored by… Read Full Review

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★☆☆☆☆

“Disgusting gym, decrepit equipment ”

Written on: 04/09/2021 by Joeswabey (1 review written)

Been a member for 4-5 months. Before I joined I believed David Lloyd was a premium decent gym. Changing rooms continuously reeling of urine , gym constantly reeling of body odour. Broken equipment in the gym which hasn’t been fixed in months, machines out of actions for weeks on end. Expected to pay full price when half of the gyms facilities were closed. Avoid at all costs… Read Full Review

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★☆☆☆☆

“David Lloyd - Finchley Utterly deceitful”

Written on: 03/08/2021 by Cooldad (1 review written)

I joined online on 11 July 21 on replying to an ad for 3 months membership. I decided to cancel my membership on 27th July mainly as their clubroom looked like an old age home with decrepit furniture and also on my first visit I was informed that a number of their facilities were closed for repairs until December. I emailed them on 27th July advising them that I wished to cancel my membership. I received an email back saying I signed up for 12 months and I could not cancel my membership unless… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 02/08/2021 by Clayf272 (1 review written)

I've been dealing with David Lloyd on-line customer services, I just wanted to remove my partner from our joint membership. I was advised that due to our contractual agreement, this would take effect from 1 July 21. I checked my bank statement in July but they hadn't made me the necessary adjustment, charging me the same amount that they had for the previous month. I contacted customer services again and awaited a reply, eventually receiving the response and thanking for me for bringing this to… Read Full Review

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★☆☆☆☆

“The gym is collapsing. Basic facilities are missing”

Written on: 12/07/2021 by Masha16 (1 review written)

David Lloyd in Brighton is in really bad state: air conditioning broke down few months ago, it is so hot inside, impossible to exercise, showers are dirty and covered in mould, roof over the swimming pool has holes. The management is not responding to complaints and only interested in taking memberships money. Once you’ve signed up - you don’t exist for them. Awful place. Avoid!… Read Full Review

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★☆☆☆☆

“Serious issues throughout ”

Written on: 08/06/2021 by MarrkSS (1 review written)

A host of serious issues A host of problems some more serious than others. The Milton Keynes unit of David Lloyds, really let my family down with service standards of children’s care. I signed up as they have a children’s club, so my wife and I could work out and the kids go to sports club. During one of these sessions my son aged 4 was able to leave the room, travel through the busy dinning area and was found in the main reception by the busy car park. I complained and supported the unit… Read Full Review

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★★☆☆☆

“David Lloyd Acton”

Written on: 10/11/2020 by ChadChase157 (1 review written)

Good facilities, but way overcrowded and exceptionally badly managed. When i was joining in 2018 i was told that the price (£145/month) was going to remain the same for the whole duration of my membership. Now it is £160. When challenged by myself and other members who joined at the same time, (before the club was open), the management response was “if you don’t have it in writing - forget it”. At the joining point they also promised that the changing rooms for adult members are… Read Full Review

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Was this review helpful? 7 0
★☆☆☆☆

“MONEY GRABBERS”

Written on: 15/10/2020 by Coyle428 (1 review written)

David Lloyd has to be worst leisure centre operator in the UK. They have no customer focus and the company is only interested in taking your money. Just try extracating yourself from their contract. The Brighton Centre that I attended was mostly closed are restricted even before Covid-19. Now it is even worse… Read Full Review

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Was this review helpful? 13 0
★☆☆☆☆

“We joined with my family after the nice tour and...”

Written on: 18/03/2020 by Wright488 (1 review written)

We joined with my family after the nice tour and marketing speech we completely believed. Marketing contained the following: - We have group sessions, book any time, we have always free places or book 2 weeks advance - There is a kids club, there are always spaces, all sessions are synchronized with the most popular group sessions. - Swimming teaching is much better than elsewhere. - Tennis rating is captured by couch and then you are allowed to take part in fun group sessions. - Huge car park… Read Full Review

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★☆☆☆☆

“Money Grabbers”

Written on: 09/02/2020 by Nav1 (1 review written)

David Lloyd we’re promoting a 3 month membership offer. I joined for 3 months or at least I thought I had. A representative met with me & I assumed I had joined fior 3 months. After 3 months I noticed 2 extra monthly payments had been taken from my bank account. On questioning this I was told this was for a 3 month notice period. There was no mention of this but it is in the small print. Be very aware with this club on joining & terminating as they are not interested in you, just your money… Read Full Review

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Was this review helpful? 9 0
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