PetCo Reviews - www.petco.com

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★★★☆☆
2.8 / 5
50% of users recommend this
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Latest Reviews

★☆☆☆☆

“Bad dog food”

Written on: 12/03/2021 by 1g2b3c6v (1 review written)

I went to a petco in Colorado springs on powers and constitution. I bought a bag of dog food that had a tear in the bag.the associate said they had no more of that brand I bought so he would tape it for me.he said he would give me 15% off.. which he didnt!!!! And when I got home it was filled with spiders and cobwebs, so I called back and asked for a Manger and he said they won't be in till next week!!! really.. im very upset at this location!! What the heck petco!!! I need to talk to somebody… Read Full Review

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★☆☆☆☆

“worst customer service on online orders ever encountered”

Written on: 19/08/2020 by honeyroo (1 review written)

ordered my cat food on line, {hard to find in stores},I was sent wrong product. I called to report and was told how sorry they were, only to receive the exact same wrong order again. Trying to just cancel the order, was put on hold twice, only to be disconnected. Now I just want to get my refund, only to be told by a third call that because we were disconnected, no refund was filed for me. You have my gmail, I can be notified! I asked for gmail verification of my refund, still waiting… Read Full Review

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★☆☆☆☆

“Grooming - Morgantown, WV”

Written on: 10/01/2016 by christinemyers (1 review written)

Do not use this location for grooming. I was taking my dog to get groomed regularly at the Morgantown, WV grooming salon. I told the staff there twice, the 2nd time they wrote it in his file on the computer, not to shave my dog as he has lupus and it irritates his skin. I would also mention it every time I dropped him off. The 3rd time he got groomed after telling them this I picked up my dog and when I got home he rolled over on his back showing me razor burns to the point of bleeding under… Read Full Review

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★★★★☆

“OK value, better value in store”

Written on: 22/04/2012 by dallasrealty2012 (2 reviews written)

I bought dog food online for our pet. Originally I thought the online ordering offered some savings. However upon the bags arriving I discovered they were somewhat smaller than what is offered in the stores and the store is actually more cost efficient. The service was fast and delivered as promised but a little disappointed in the value… Read Full Review

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★☆☆☆☆

“All saltwater life bought within a 3 yr period has died”

Written on: 26/08/2011

DO NOT BUY PETS FROM THIS STORE!!!!! This Pet Co is not interested in the welfare of their pets! The cages are VERY dirty and the customer service from the store manager is non-existent. We live right down the street and everything we and our neighbors have bought died!!! We have to drive to the Pet Co in Huntersville to buy fish or pets that are healthy. The Huntersville store when it comes to the care of the pets is a 360 compared to the concord mills location. The condition of the cages at… Read Full Review

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★★★★☆

“Petco has the best prices for any of your pet-care...”

Written on: 07/12/2010 by tolerexpress (3 reviews written)

Petco has the best prices for any of your pet-care needs. That's why i always come back to their stores or website. The website is nice as you can order the products you know you'll need in the future from the convenience of your own home. They will even email you reminders about keeping your supply up to date… Read Full Review

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★★★★★

“I love going to PetCo. I recently bought a Doggie...”

Written on: 21/07/2005 by lolmaster (1 review written)

I love going to PetCo. I recently bought a Doggie Toothbrush set there and it has made a world of difference!
I will soon be buying a pet rat and ALL of the equipment there, as will two of my friends that I have recently convinced (except "Friend One" is getting a guinea pig, and "Friend Two" is getting a ferret... His favourite-animal-of-all-time-except-for-llamas!).
I also have found the staff very polite (unlike SOME stores I could mention!) and knowledgeable in the small animals… Read Full Review

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★★★★★

“This store has been alot of FUN for my family. We have...”

Written on: 17/07/2004 by MrsKuffler (2 reviews written)

This store has been alot of FUN for my family. We have taken our dog in there several times, and they always welcome her, and seem to be glad to see her more than us! The kids especially LOVE this store!… Read Full Review

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