Yell www.yell.com Reviews

★★☆☆☆
1.8 / 5
21% of users recommend this
  • Value For Money

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Latest Reviews

★☆☆☆☆

“Harrasing bullying company ”

Written on: 18/05/2020 by k3esy (1 review written)

So I was bullyed into signing up for yells services, I explained several times that my business was already in trouble and that I couldn't afford there fees but promised me thats they could turn things around with there expertise, what a joke, two months in and my business closed I was then threatened with court action if I didn't pay the full 12 months even though I had no income. I was harassed by phone, email, and text. I even had two members of staff call me at the same time!!! The day that… Read Full Review

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★☆☆☆☆

“Promise you everything, gives you nothing ”

Written on: 28/04/2020 by Ruby1971 (1 review written)

Waste of money don’t use I am a soul trader and wanted to make that next step in getting my business more professional and noticed using a website. I contacted yell along side of their companies who could build my site. Yell where not the cheapest by far, but they offered me the world. Said they loved my items and they would have my website placed at the top page listings on Google. They showed me a few website designs they had previously done and after a very lengthy discussion and the offer… Read Full Review

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★☆☆☆☆

“Do not use this company, in a year had 1 enquiry, no...”

Written on: 10/02/2020 by kieferjoe (1 review written)

Do not use this company, in a year had 1 enquiry, no help tried to get more money by increasing add, if fact all they wanted was more money. They are not fit for purpose.keep well away from this outfit, save your money!… Read Full Review

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★☆☆☆☆

“Yell do not know how to do adverts and tell lies”

Written on: 05/02/2020 by Dantay123 (1 review written)

I have been stuck with Yell.com they got so much wrong in the first month, I wanted cover for the whole of the UK, they put the adverts 30 miles of where I live! Which has nothing to do with my business. Then, again in the first month I got zero orders and asked to cancel the adverts, it turns out it was in the time frame to cancel, but was told I had a 6 month contract and could not cancel! Again, I tried to cancel and they said as a business to business, I can't cancel, but I'm not a… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 04/02/2020 by Jimmyb74 (1 review written)

If you’re a business and Yell ring you to sign up with them, just put the phone down. They’ll promise you the world and you’ll pay a lot of money, and the reality is you get nothing. They’re useless… Read Full Review

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★☆☆☆☆

“Most Awful Company”

Written on: 04/02/2020

I have nearly 500 really angry Yell customers on my Facebook page I HATE YELL . COM. Every single one of them tells the same story of miss-selling, services not fit for purpose, promised things to get you to sign up, abuse received by agents if you want to cancel your contract, websites not fit for purpose considering how much it costs. Some members are at their wits end. If you are one of them, we may be able to help you Whatever you do, do not invest a penny with this company. The old Yellow… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Waste of money. Do not go there.”

Written on: 05/10/2019

It is more than a year since I had an advertising contract with Yell.com but I am still annoyed with myself for being taken by their smooth sales rep. They did nothing for my business yet they tie you in for a 12 month contract. So it is basically money for old rope. Miss-selling and greedy. There are nice people there, I am sure/ and amazingly some people seem to like their services but there are an awful lot of unhappy business owners out there and it is time something was done about the… Read Full Review

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★☆☆☆☆

“Yell Zero Customer Service Zero Leads ”

Written on: 20/08/2019 by Gabrielle33 (1 review written)

I had multiple calls and was pressurised into taking advertising. These " expert" ads are unfit for purpose and have resulted in zero leads. I have tried multiple times to cancel they refuse to help me and refuse to cancel. I have not received any response to any email useless dont buy Yell… Read Full Review

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★☆☆☆☆

“AVOID!! I was registered on Yell.com for free, later,...”

Written on: 19/07/2019 by TatianaD (1 review written)

AVOID!! I was registered on Yell.com for free, later, on June 24th, I got a call from Malaki who was offering to help me with advertising. After about an hour long conversation and professional psychological pressure I gave him my details, however he could clearly hear I did not understand everything well and that I don have any business at the moment which I repeated several times. Two hours later I filled out the form online to cancel this agreement where I stated that I do not have a… Read Full Review

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★☆☆☆☆

“Keep well away from yell websites. It is a complete...”

Written on: 09/07/2019 by Paulina102 (1 review written)

Keep well away from yell websites. It is a complete rip off. The company is run by incompetent staff & greedy sales people. They do not deliver what is promised & you end with a nightmare scenario for months. They expect you to pay extorniate amounts for work that is unproffessional. When you complain they do not listen . They will try to bully you for money. Do not let them get away with this & stand up to them. Like myself & others take appropiate action to stop them… Read Full Review

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★☆☆☆☆

“Yell.com disgraceful after ending my 12 month contract”

Written on: 14/02/2019 by CLM55 (2 reviews written)

After a 12 month contract with Yell.com to help improve my website ranking on search engines, I found they did nothing. I phoned them often, left messages but no reply. I ended my contract and was hounded by their accounts dept for more money. I paid it just to get rid of them. I wrote a bad review on Trustpilot. I then found my website listing was removed from all search engines. This has devastated my business. They denied any knowledge of this happening by them. I would not use them… Read Full Review

Brian89's Response to CLM55's Review

Written on: 10/07/2019

Take action against them . Contact citzen advice help line & get trading standards involved.

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★☆☆☆☆

“worst advertising company i have bin with”

Written on: 29/12/2018 by armaroofing (1 review written)

Utter shambles of a company.... Being falsely told what I would get for money. Hard sell, could never get in contact with the right person. After coming to the end of my contract I wanted to pay it off in full but because of the hassle I had had through the year with them they told me I did not have to pay the remaining months fee. I got e mails from them saying I owed £118 so I rang them back up and told them this where they said not to worry about it as its an automated system and just to… Read Full Review

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★☆☆☆☆

“Hard sell ”

Written on: 17/09/2018 by Caden213 (1 review written)

Yell has only one interest, it's to sell advertising regardless of the truth. They hard sell with no opportunity to cool off, and when you complain it's just lip service. It is over six months since my complaint , and I have still not had a response to my complaint from a manager but they keep taking the monthly fee. The service they provide is non existent, and I would not recommend Yell to my worst enemy… Read Full Review

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★☆☆☆☆

“IGNORE YELL”

Written on: 14/08/2018 by Ellae291 (1 review written)

No marketing reach. No results. No generated business. Their Web presence is very poor. Written confirmation to quit within the statutory period still resulted in an invoice being sent for "Yell.com Monthly Rolling Contract". Never subscribe to this. YELL exists for YELL. There are much better digital marketing channels. YELL is bottom of the barrel. IGNORE YELL… Read Full Review

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★☆☆☆☆

“DO NOT ADVERTISE WITH YELL. IF I COULD HAVE GIVEN THEM...”

Written on: 14/05/2018 by qmSloan425 (1 review written)

DO NOT ADVERTISE WITH YELL. IF I COULD HAVE GIVEN THEM 0 STARS I WOULD HAVE DONE! I have been advertising with Yell for 4 years and each time I renew with them i encounter problems. Last year one of the reps came round to renew our adverts and add some new adverts. We told him that our budget was £800, and that we couldn't afford to go over that amount. He then went ahead and placed the orders for us got all the paperwork signed and left. We then find out that the rep had placed orders that… Read Full Review

Brian89's Comment

Written on: 10/07/2019

Take legal action against them . Trading standards.

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★☆☆☆☆

“waste of money and time!!!”

Written on: 06/02/2018 by Aquamarine (1 review written)

I think the worst adv. company ever. I really upset about the yell.com. I think just waste of money and time... The result of their adv very poor and they very expensive. Also I have never get what they said or promised to me.. I have to ring them every month, because there is always something wrong. Absolutely not recommend them. My biggest mistake that I have singed a contract for a year!!!… Read Full Review

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★☆☆☆☆

“terrible terrible terrible ”

Written on: 18/12/2017 by 1986McNally (1 review written)

Do not use this company please please avoid, i have had the worst experience with yell and now find myself with a £900 letter for debt recovery for advertising that doesn't work. The slimy salesman promised me the earth and the phone didn't ring once, i told him that i was struggling and he said this was the perfect solutuon, i will take this to trading standards as i cannot believe the way i have been treated.... Do not use yell!!!!!!… Read Full Review

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★☆☆☆☆

“Don’t choose Yell to design your website!!!!”

Written on: 04/12/2017 by 271Bateman (1 review written)

Where do I start???? I have to put my hands up and admit that I made one of the worst decisions when I chose Yell to do my business Website. From start to finish it has been a complete nightmare. Starting with a guy who clearly didn’t understand our needs for our business and just wanted to design a smartiish looking website with no hassle or communication. We were then passed on to another girl who is polite but deals with issues when it seems she has time to fit us in. No aftersales AT… Read Full Review

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★☆☆☆☆

“Dont Waste Your Money.”

Written on: 17/11/2017 by Tcbrowny (1 review written)

IF YOUR A NEW SMALL BUSINESS, STEER CLEAR. We are a new small business and was contacted by Yell to advertize with them. (does anyone rate yell? I thought everyone googled now). Anyway they worked out a deal with me to pay £104.00 a month but wanted £312.00 up front lol. They actually do a credit check on the company just for advertising and as we are not that old and havent had credit before we didnt pass thats why they wanted £312.00 up front. I told them i can guarantee that they will get… Read Full Review

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★☆☆☆☆

“absolute rubbish”

Written on: 04/11/2017 by boab224 (1 review written)

The long and short of it is, yell called me for my annual dodgy call, we can move you to vip no extra charge, i only pay them 8.75 a month to keep a presence there, so i went ahead, next thing 87.50 is taken out my account, i call and they say i agreed to this, They said they would listen to the call, they emailed and said they would cancel the contract but were keeping the first months money I ask for a copy of the call transcript as i knew i never agreed to the extra charges and recieved… Read Full Review

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