Yell www.yell.com Reviews

★★☆☆☆
1.9 / 5
23% of users recommend this
  • Value For Money

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Latest Reviews

★☆☆☆☆

“Dont Waste Your Money.”

Written on: 17/11/2017 by Tcbrowny (1 review written)

IF YOUR A NEW SMALL BUSINESS, STEER CLEAR. We are a new small business and was contacted by Yell to advertize with them. (does anyone rate yell? I thought everyone googled now). Anyway they worked out a deal with me to pay £104.00 a month but wanted £312.00 up front lol. They actually do a credit check on the company just for advertising and as we are not that old and havent had credit before we didnt pass thats why they wanted £312.00 up front. I told them i can guarantee that they will get… Read Full Review

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★☆☆☆☆

“absolute rubbish”

Written on: 04/11/2017 by boab224 (1 review written)

The long and short of it is, yell called me for my annual dodgy call, we can move you to vip no extra charge, i only pay them 8.75 a month to keep a presence there, so i went ahead, next thing 87.50 is taken out my account, i call and they say i agreed to this, They said they would listen to the call, they emailed and said they would cancel the contract but were keeping the first months money I ask for a copy of the call transcript as i knew i never agreed to the extra charges and recieved… Read Full Review

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★☆☆☆☆

“Hard to cancel”

Written on: 23/10/2017 by amirsavage (1 review written)

Wrote e-mail to cancel in July however they continued to bill me. I was charged £72 and despite calling today and mentioning this one of their customer services team I spoke to wanted "proof that I had sent the e-mail". She wanted the immediate payment of £72 and then she would cancel my account. I paid this and then contacted the company later with "proof" which they then accepted. They said that they would send a cheque to my business address. I have no idea why the first advisor I had… Read Full Review

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★☆☆☆☆

“Bad Advertisement and Bad Management”

Written on: 05/10/2017 by Treads (1 review written)

As we were a new business back in febuary 2017 I set up an account of advertisement with yell and everything ended up being wrong, They advertised us with wrong address and phone number plus stated us to be located in a different town so in the end they actually caused us harm to our new business and after several calls it took them 7 months to solve, then we were promised refund that has never been received instead they started taking large amounts from our account and when I tried to resolve… Read Full Review

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★☆☆☆☆

“Salesman blatently lied to get signature on contract”

Written on: 09/08/2017 by Dave289 (1 review written)

I was given numerous guarantees including how much extra business yell.com would generate for me during a telephone conversation (of which I have a recording) that formed the basis of the 12 month contract at £110 per month that I signed the next day, on June 1st 2017. Having since established that advertising with yell.com is a complete waste of money (not one single enquiry received, via e-mail or phone call, from 4 adverts in 10 weeks), yell initialy denied that their salesman made any such… Read Full Review

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★★★★★

“Terrys Cars Witham Essex”

Written on: 07/07/2017

I would like to say that we have used Terrys Cars on many occasions, Totally efficient, always competitively priced, great drivers you always feel safe, never let you down lovely comfortable and clean cars. A great find. … Read Full Review

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★☆☆☆☆

“Don't sign up for any contract, they will rip you off ”

Written on: 30/05/2017 by Yoselinx277 (1 review written)

The worst experience ever!! Signed up my business, they promised me this 12 month contract, they promised 1st page on google for about £40, that they link you up with other websites etc, but nothing happened. They promise you things just buy their rip off contract that they won't even cancel. Avoid them like a plague!… Read Full Review

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★★★★★

“EDC LORD & CO SOLICITORS”

Written on: 19/05/2017 by Maritza338 (1 review written)

I was very pleased with the way this solicitors handled the court protection for my aunt. They helped me with all the paperwork. I was able to speak to them directly at any time (within reason,)very friendly which made the whole process so much easier and the cost was very reasonable. The receptionist was so polite and helpful too. A big THANK YOU to you all!… Read Full Review

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★☆☆☆☆

“Business advertisement- Avoid!!!”

Written on: 06/02/2017 by jamesjones9999 (1 review written)

They get you to sign up with all sorts of promises of advertising fr your business and then once you've signed and find it's not as great as promised, they're not interested. It's tough luck as you've already signed up. Best way to deal with this is not to use yell.com or hobo as they like to be called for any advertising… Read Full Review

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★☆☆☆☆

“Do NOT Recomment”

Written on: 12/10/2016 by sam1994 (1 review written)

Very poor service! I was miss-sold the connect package and was guilted into a 12 month contract. The seller actually said "I'm not doing my job properly if you don't buy this package". With their free 100% online presence survey, I was only 18% when I should have been 0%, I informed them of this and they said I was wrong. I have the screenshot to prove!!! As part of the package you are supposed to get advice on social media which I had to wait weeks for this. I have had no service from this… Read Full Review

Nosnos20's Response to sam1994's Review

Written on: 30/05/2017

Same thing happened to me. They are a rubbish service, wouldn't recommend to anyone.

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★☆☆☆☆

“doesnt even warrant a 1 star rating”

Written on: 07/10/2016 by juliammac (1 review written)

they get everything wrong and then and when you make a complaint you get totally ignored. I would never deal with them or ever recommend then to anybody One big sham and a complete waste of money. Now I need to pay legal fees to sort out the big mess that they have caused for my company… Read Full Review

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★★★★★

“Change of Category”

Written on: 15/09/2016 by Yaretziq328 (1 review written)

I phoned yell.com team as I was not happy with the results of my advertisement over the past year. I explained I needed to be in a different category. My telephone call regarding my yell.com advertisement was handled with Due Care and Diligence. I have the advertisement now that I need and were I need to be. I am a happy customer with the service that has been provided, a very professional customer service. Thank You… Read Full Review

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★☆☆☆☆

“Destroyed my business”

Written on: 03/06/2016 by Tim216395 (1 review written)

I had recently started my own business and received a cold call from yell selling advertising. It sounded good and I agreed to pay £40 a month, I was promised my own advisor to build my ad. I was told I would be called the next day about adding photos. Next day and no call, waited another day and decided to send some photos myself and populate the ad myself. Still no call back. They had my money and so didn't care, I tried my best to build the ad but after 4 months I had no customers (I had… Read Full Review

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★☆☆☆☆

“warning do not use or agree to meet up”

Written on: 14/05/2016 by Jordan1979 (1 review written)

I signed up my new business for a basic no frills advert on yell as well as many other sites. The same day I was cold called by them asking if I could meet a rep to discuss my advert. Thinking this was a way of improving my ad I agreed. My business does not need a website or heavy advertising. After a half hour being given over inflated advertising rates and a mad cost for a website I left. Long story short I just had a letter for 1300 quid for a website and a 12 month contract? They have tried… Read Full Review

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★☆☆☆☆

“no negatives published”

Written on: 04/05/2016 by muttey (2 reviews written)

do not trust any site that does not list any negatives about any of their tradespeople! this is what people looking for reviews want to find out- not just the positives. yell is a complete waste of time as a review site. they should just stick to listing tradespeople & stop kidding us that any reviews mean anything… Read Full Review

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★★★★★

“Tailored Personal Service”

Written on: 12/03/2016 by AracelyHarding (1 review written)

Great to have a personal contact to guide you through the process of setting up the Yell listing and connect. Assisted with social media links and then designed the website after consultation. Listened attentively and made the minor changes necessary to make the website my own. Went live just a day or so after design approved and even then that was only slightly delayed as I had purchased a domain name elsewhere. It's been a trouble free process and I'm very thankful to the Yell team… Read Full Review

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★★★★☆

“Web design”

Written on: 10/03/2016 by Boydwy16 (1 review written)

I was very pleased with the resulting professional outlook of the new website designed. The content and layout were beautifully done… Read Full Review

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★★★★★

“Very helpful ”

Written on: 09/03/2016 by Omarii226 (1 review written)

A very helpful service for my website advising me on what to change as well as the changes that I wanted. The representative was very helpful with her suggestions, and in some cases the ideas were better than mine A great experience all round I use this service all the time to make changes to the website,and on every occasion the experience and service had been top-notch there's not much more I can add to this review… Read Full Review

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★★★★★

“Fantastic Service ”

Written on: 08/03/2016 by CityKeys1 (1 review written)

Yell recently created our company a new website and after thinking it would be a lot of hard work on my part that couldn't be further from the truth, they were on hand every step of the way and have opened up our business to the social media side of advertising which is vital in today's market. I am so pleased with our new website which is very user friendly & informative. The value for money is amazing too. The professionalism on yell's part was second to none and I would highly recommend… Read Full Review

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★★★★☆

“good service”

Written on: 07/03/2016 by tony2garden (1 review written)

i am really happy with my new website its clear to read,inviting to customers and looks very professional i would certainly recommend to a friends the only downside it takes quite a while from first ordering to preview of website… Read Full Review

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