HSBC Platinum Card Reviews

Click here if this is your business
HSBC Platinum Card
★★☆☆☆
2.0
17.0% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
HSBC Platinum Card - Ask a question now

Media Gallery for HSBC Platinum Card

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

“Poor service”

★★☆☆☆

written by althorpe on 26/07/2011

Please bring back the old Midland Bank, where you got good customer sewrvice and not someone with poor english that you cannot understand sitting in India. Very crafty bank. Do not respect loyal customers. Only interested in profit profit profit. They give you points with one hand and deduct them without notification when not used over a short period of time. Anyway goods and services are vety expensive for the points value given. Also why should I be paying them £75 each year for using their card? They are already making a profit from the retailer. Other credit card companies do not charge so why should the HSBC? Seriously thinking of changing to another bank.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“HSBC is absolute sh_t!! The worst bank around. All...”

★☆☆☆☆

written by on 10/06/2010

HSBC is absolute sh_t!! The worst bank around. All their marketing of think global act local is nonsense. Customer sesrvice has to be the worst i have ever experienced. Very beaucratic organization and i recomend all to stay away. problem is that they kind of have a dominant position in the UK and bully everyone into using them and paying them for the 'privelage'. I have decided to move to Lloyds.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“1. Customer Service is very inflexible and not the...”

★☆☆☆☆

written by on 16/05/2009

1. Customer Service is very inflexible and not the friendliest. Even with a next-to-excellent score and despite having held their HSBC Platinum credit card for 8 years with payments always made in full and on-time, they would not consider a decrease in my APR. They don't seem to do promotions (0% balance transfers, low rates on purchases etc) unlike other banks. I went overlimit once by GBP12 because payment had taken a few hours longer to hit my account than I expected. I eventually spent 30 mins on the phone trying to obtain an authorisation for the transaction at a restaurant, got quizzed as to my payment history as if I were a lousy payer, and eventually got the transaction rejected anyway. To add insult to injury, they searched my credit file that day and left a erroneous mark saying that I'd applied for a credit card (this impacted my score adversely). I wrote to complain and never received even a word of apology. TERRIBLE service.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“The fee although I always pay for mine with Points -...”

★★★☆☆

written by on 01/02/2008

The fee although I always pay for mine with Points - 1350 a year which isn't hard to wrack up.... ouch - that's £13500 a year, but then if your a business traveller that's not hard !! Wouldn't have it if I didn't make enough points per annum but having said that travel insurance for me and the family is more than £80 for a multi trip and the policies aren't as good elsewhere...

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Free Extended warranty on white goods (These cost...”

★★★★☆

written by baz2008 on 11/01/2008

Free Extended warranty on white goods (These cost normally 10 - 20% of the value of the goods purchase - up to 3 items can be insured per year (Not bad for a £30 fee)
1 Point per pound (Save for vouchers or annual fee rebate)
Interest rate 16.9%
Travel insurance offered for £70 (You can get it cheaper elsewhere)

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“My husband had an HSBC credit card for years, and he...”

★★☆☆☆

written by XX on 15/06/2005

My husband had an HSBC credit card for years, and he was charged 75 pounds annual fee every year. I was laughing, why anyone would anyone pay HSBC such fee while so many other credit cards offer for free. He dropped it eventually, together with the points collected.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview