Budget Car Insurance Reviews

★★★★☆
3.7 / 5
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Budget Car Insurance
Budget Car Insurance

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Latest Reviews

★★★★★

“A first for me....buying insurance online with no...”

Written on: 16/10/2019

Everything went smoothly! All clearly explained, website easy to navigate and great priced product. Would use Budget again and can definitely recommend… Read Full Review

Customer_Team's Comment

Written on: 17/10/2019

Hi,

Thank you for your review and recommendations. It is great to hear that you found our website easy to follow.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team

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★★★★★

“Exerlent”

Written on: 14/10/2019 by ShirleyCarter (1 review written)

Exerlent member ov staff how called me 5 stars for her experts well spoken as well thanks… Read Full Review

Customer_Team's Comment

Written on: 15/10/2019

Hi,

Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Many Thanks,
Budget Social Media Team

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★★★★★

“Easy to use”

Written on: 09/10/2019 by junepaton (1 review written)

Found this company on a comparison website and found their site very easy to use and to take out insurance with them… Read Full Review

Customer_Team's Response to junepaton's Review

Written on: 10/10/2019

Hi,

Thank you for your 5 star rating. It is great to hear you found our website easy to use.

Many Thanks,
Budget Social Media Team

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★★★★★

“Car covered”

Written on: 04/10/2019 by WilliamJohn98765 (1 review written)

I do not always go for the cheapest but take into account what additional benefits are available and of course the voluntary and mandatory excesses. To this I add the feed-back from others users. All indicators pointed to Budget. I can only wait and see how they treat me on my renewal date… Read Full Review

Customer_Team's Response to WilliamJohn98765's Review

Written on: 07/10/2019

Hi,

Thank you for your 5 star review and for taking the time to share your experience.

Many Thanks,
Budget Insurance Social Media Team.

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★★★★☆

“Competitive Car Insurance”

Written on: 02/10/2019 by Melt01 (1 review written)

My car insurance notification arrived from LV who I have used for a while,the renewal price was a large increase on last year's and so I decided to go onto Go Compare and check out my options (also got a quote from Direct - not on comparison sites) Budget's quote was the second least expensive but had more cover options than the least expensive. I added a couple of options and the final price was still £120 less than LV. The only main difference is that the personal accident cover is less. The… Read Full Review

Customer_Team's Response to Melt01's Review

Written on: 03/10/2019

Hi,

Thank you for your review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price.

Many Thanks,
Budget Social Media Team

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★★★★☆

“very competitive but plenty of benefits ”

Written on: 27/09/2019 by 226Goodman (1 review written)

Got quoted for my Boxster from previous insurance company , they didn't try and keep my business so felt under no obligation to use their services , went onto price comparison website , Budget weren't the cheapest but included more extras without the annual price being too expensive. overall a good option… Read Full Review

Customer_Team's Comment

Written on: 30/09/2019

Hi,

Thank you for your review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price.

Many Thanks,
Budget Social Media Team

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★★★★★

“competence”

Written on: 19/09/2019 by rogertitley (1 review written)

excellent all-round service and ease of use, particularly in its on-line aspects. theirs was the best offer available in terms of price and extras included . recommend to anyone for their competence and quality.Negotiating the web-site was so straight-forward without too much fussy over-questioning. Brilliant !! … Read Full Review

Customer_Team's Response to rogertitley's Review

Written on: 20/09/2019

Hi,

Thank you for your 5 star review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Insurance Social Media Team.

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★★★★★

“Uncomplecated...wow”

Written on: 19/09/2019 by Gia258 (1 review written)

So glad I came across budget...easy questionaire,great products not penalised for having a bump,and great price. Thanks Budget. I would highly recommend… Read Full Review

Customer_Team's Comment

Written on: 20/09/2019

Hi,

Thank you for your review and recommendations. We are pleased to hear that we could offer a policy that suits your needs at a competitive price.

Many Thanks,
Budget Insurance Social Media Team.

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★★★☆☆

“General enquiry”

Written on: 12/09/2019 by ChandyCat (1 review written)

I made a general enquiry in relation to cancelling my existing policy because I had taken out an identical new one online with Budget which was £50 cheaper than my renewal price. Although nothing was done to really keep me as a customer by hiking up my renewal price, my advice would be to make an identical new policy request through an online comparison site and you could get the same policy substantially cheaper. The other observation I made when making my call was that I was kept on the… Read Full Review

Customer_Team's Response to ChandyCat's Review

Written on: 13/09/2019


Hi,

Thank you for bringing this to our attention.
I am sorry to hear that you have had a bad experience. Your feedback is appreciated and will be used to further improve our services.
If there are any additional concerns please could you contact our Customer Service Team and request to speak with our Social Media Team and we will see if there is anything we can do to help.

Many Thanks,
Budget Social Media Team

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Customer_Team's Response to ChandyCat's Review

Written on: 13/09/2019

Hi,

Thank you for bringing this to our attention.I am sorry to hear that you have had a bad experience. Your feedback is appreciated and will be used to further improve our services.
If there are any additional concerns, please could you contact our Customer Service Team and request to speak with our Social Media Team and we will see if there is anything we can do to help.

Many Thanks,
Budget Social Media Team.

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Customer_Team's Response to ChandyCat's Review

Written on: 13/09/2019


Hi,

Thank you for bringing this to our attention.
I am sorry to hear that you have had a bad experience. Your feedback is appreciated and will be used to further improve our services.
If there are any additional concerns please could you contact our Customer Service Team and request to speak with our Social Media Team and we will see if there is anything we can do to help.

Many Thanks,
Budget Social Media Team

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★★★★★

“Easy and good cover”

Written on: 12/09/2019 by 52Dolan (1 review written)

Put my requirements through a comparison site. Budget was noticeably cheaper and offered everything except breakdown cover as standard which some more expensive companies did not. Why pay more?… Read Full Review

Customer_Team's Comment

Written on: 13/09/2019

Hi,

We are pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Insurance Social Media Team

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★★★★★

“Highly recommended ”

Written on: 12/09/2019 by GillSx (1 review written)

Simple,fast, easy to use. Great price and everything I needed is in my policy. Great service!… Read Full Review

Customer_Team's Response to GillSx's Review

Written on: 13/09/2019

Hi,

Thank you for your 5 star review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price and that you have had a simple, fast and easy journey when setting up your policy with us.

Many Thanks,
Budget Insurance Social Media Team.

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★★★★★

“CAR insurance ”

Written on: 09/09/2019 by Jasonsopinion (1 review written)

Easy to use website.Price was fair for the cover offered… Read Full Review

Customer_Team's Response to Jasonsopinion's Review

Written on: 10/09/2019

Hi,

Thank you for taking the time to share your experience. We are pleased to hear you found our service easy to use.


Many Thanks,
Budget Insurance Social Media Team.

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★★★★☆

“Good value”

Written on: 05/09/2019 by St3veP (1 review written)

Only wanted 3rd party F & T for an older vehicle that will do a few miles a month towing. Going direct to a couple of the big name insurers, RAC and Direct Line was just ridiculous with then wanting over 600. What a waste of time. Bear in mind I'm 53 with no claims or points. Budget did it for a third of the price, really easy to set up and good communications afterwards regarding my documents. Would definitely use this company again for my main Insurance needs… Read Full Review

Customer_Team's Response to St3veP's Review

Written on: 06/09/2019

Hi,

Thank you for taking the time to share your experience. We are pleased to hear you are happy with our service.


Many Thanks,
Budget Insurance Social Media Team.

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Customer_Team's Response to St3veP's Review

Written on: 06/09/2019

Hi,

Thank you for taking the time to share your experience. We are pleased to hear you are happy with our service.


Many Thanks,
Budget Insurance Social Media Team.

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★★★★★

“Excellent price”

Written on: 01/09/2019 by AydinDuffy (1 review written)

Very competitive price. Easy to follow policy arrangements… Read Full Review

Customer_Team's Comment

Written on: 02/09/2019

Hi,

Thank you for your 5 star review. We are pleased to hear you have had an easy online journey with us and we have provided you with a policy at a competitive price. We look forward to your continued custom.

Many Thanks,
Budget Social Media Team.

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★★★★★

“A pleasant surprise.”

Written on: 29/08/2019 by Raldaman (1 review written)

I'm glad I discovered Budget Insurance. It was the best premium I could find and was over £100 less than my renewal with Admiral. And completing the application form was a smooth journey. I'm bound to recommend them although I normally shy away from doing that. I hope the high level of service is kept up… Read Full Review

Customer_Team's Response to Raldaman's Review

Written on: 30/08/2019

Hi,

Thank you for your review and recommendations. We are pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team.

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★★☆☆☆

“Bad customer service ”

Written on: 28/08/2019 by ElisaCarter319 (1 review written)

To take the policy was easy! I found my old unsure would price match and when I went to cancel the company was wanting to charge me £38 to stop the policy although it hadn’t started! It took me to make a formal complaint for them to treat me as an individual and refund my money! I would say more staff training is needed in customer care and empathy! As the particular individual I spoke to kept telling me it cost to set up an online portal and 38 pounds is the cost to send an email of my… Read Full Review

Customer_Team's Comment

Written on: 29/08/2019

Hi,

Thank you for bringing this to our attention. We are sorry to hear that you have had a bad experience. In order for us to look into this further, please could you contact our Customer Service Team and request to speak with our Social Media Team and we will see if there is anything we can do to help.

Many Thanks,
Budget Social Media Team

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★★★★☆

“Spot On”

Written on: 17/08/2019 by Laney1946 (1 review written)

easy to navigate, insurance prices very competitive… Read Full Review

Customer_Team's Comment

Written on: 22/08/2019

Hi,

Thank you for your review. We are pleased to hear that you are happy with our website and found our prices competitive.

Many Thanks,
Budget Social Media Team

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★★★★★

“Great price and product”

Written on: 14/08/2019

Over a hundred pounds cheaper than the my previous provider but with the same product features including legal cover, NCD protection, windscreen cover etc. I found it really easy and quick to buy online and all the documents available to view online immediately. I had to phone up to make a a couple corrections and even that was dealt with quickly and very courteously. Great service, product and price overall… Read Full Review

Customer_Team's Comment

Written on: 15/08/2019

Hi,

Thank you for your 5 star review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Toni.

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★★★☆☆

“keen price but very misleading prices...”

Written on: 13/08/2019 by pierre2076 (1 review written)

using compare the market which is very easy to use and competitive. however when the premium prices are listed it ‘appears’ that various ‘extras’ are included in the premium cost as it states at the top of the page that items such as personal accident, breakdown cover are already in the price. however when one clicks to go to Budget it transpires that you have to pay for each extra. This is VERY misleading and tantamount to false advertising in my opinion. Budget is keenly priced but… Read Full Review

Customer_Team's Response to pierre2076's Review

Written on: 14/08/2019

Hi,

Thank you for bringing this to our attention. In order for us to look into this further, please could you contact our Customer Service Team and request to speak with our Social Media Team and we will see if there is anything we can do to help.


Many Thanks,
Budget Social Media Team.


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★★★★★

“Most Cost Effective”

Written on: 09/08/2019 by Burton403 (1 review written)

As a pensioner, insurance companies seem to think they can increase premiums massively each year although your annual mileage gets significantly less, 'Budget' did not! They met all my requirements and most importantly the price was right Obviously as a new customer I do not have any experience of 'after service' (and hope I do not need it)… Read Full Review

Customer_Team's Comment

Written on: 12/08/2019

Hi,

Thank you for your review and recommendations. We are pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team.

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