Budget Car Insurance Reviews

★★★★☆
3.7 / 5
72% of users recommend this
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Budget Car Insurance
Budget Car Insurance

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Latest Reviews

★★★★★

“Car insurance squote”

Written on: 13/06/2019 by Jennyodd (1 review written)

I purchased my insurance online and it was simple.Everything is laid out and it's so easy to fill in the form and the cost was fabulous. Please give them a call for a quote… Read Full Review

Customer_Team's Response to Jennyodd's Review

Written on: 14/06/2019

HI,

Thank you for your review. We are pleased to hear that you found our online journey easy to follow.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team

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★★★★☆

“Low cost car insurance...”

Written on: 11/06/2019 by grPatterson353 (1 review written)

Exact same cover as previous company,almost one third off of the price...win,win… Read Full Review

Customer_Team's Comment

Written on: 12/06/2019

Hi,

Thank you for your 4 star rating. We are pleased to hear that we could offer a policy that suits your needs at a competitive price.

Many Thanks,
Budget Social Media Team

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★★★★★

“Perfect Insurance, Cheap, Realiable ”

Written on: 10/06/2019 by England19 (1 review written)

Simple quick, Straightforward Easy Procedure… Read Full Review

Customer_Team's Comment

Written on: 10/06/2019

Hi,

Thank you for your 5 star review. It is great to hear that you found the process quick and easy.

Many Thanks,
Budget Social Media Team

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★★★★★

“Simples.... ”

Written on: 03/06/2019

Great, cheap and very easy to set up policy. Would recommend and would definitely use again… Read Full Review

Customer_Team's Comment

Written on: 04/06/2019

Hi,

Thank you for your review. We are pleased to hear you are happy with your policy and that you would recommend us to others.

Many Thanks,
Budget Social Media Team

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★★★★★

“Jacks”

Written on: 03/06/2019 by Theresan434 (1 review written)

Fantastic they've saved me a lot of money compared to my latest quote from my previous insurer. So easy online all clear and done in a few minutes would definitely recommend budget for car insurance… Read Full Review

Customer_Team's Comment

Written on: 03/06/2019

Hi,

Thank you for your 5 star review. We are pleased to hear you have had an easy online journey with us and that we have provided you with a policy at a competitive price.

Many Thanks,
Toni.

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★★★★★

“Excellent”

Written on: 02/06/2019 by mrbtt (1 review written)

My other company charged me admin fee of £35 to change number plates! They tell me this company has no admin charges. I was in a hurry to get cover as just picking up car. The operator was very quick and efficient. … Read Full Review

Customer_Team's Response to mrbtt's Review

Written on: 03/06/2019

Hi,

Thank you for taking the time to share your experience. We are pleased to hear you are happy with our service.

Many Thanks,
Budget Social Media Team.

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★★★★☆

“Easy to use”

Written on: 22/05/2019 by Iceaxe216 (1 review written)

Easy to use site, good price for cover and all documents available to print immediately… Read Full Review

Customer_Team's Response to Iceaxe216's Review

Written on: 23/05/2019

Hi,

Thank you for your review. It is great to hear that you are happy with the level of cover provided.

Many Thanks,
Budget Social Media Team

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★★★★☆

“Easy to use ”

Written on: 19/05/2019 by dhElliott188 (1 review written)

Hassle free. No pestering phone calls. Easy access to documents. Easy to use and complete. Know exactly what you are paying for. First time I've used this company. Good value for money as was quoted £100 cheaper than my renewal quote from the company I'd been with for 6 years. They couldn't match it… Read Full Review

Customer_Team's Comment

Written on: 20/05/2019

Hi,

Welcome to Budget Insurance! It is great to hear that we could offer a policy that suits your needs at a competitive price.
We look forward to your continued custom.

Many Thanks,
Budget Social Media Team

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★★★★★

“very easy and quick ”

Written on: 15/05/2019 by islander1 (1 review written)

very easy and quick answers and very clearand very reasonable prices i would recomended also the documents issue online was quick straight forward no hassell as other companies do… Read Full Review

Customer_Team's Response to islander1's Review

Written on: 16/05/2019

Hi,

Thank you for your 5 star review. We are pleased to hear that you would happily recommend our service to others.

Many Thanks,
Budget Social Media Team

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★★★☆☆

“Uncertainty whether a Loan Car is - or is not - provided ”

Written on: 03/05/2019 by kerseco (1 review written)

Although the Policy is advertised as including a Loan Car post accident etc during repairs, it turns out -- having of course paid for the Policy -- that it is only provided "subject to availability". Guess what the situation will be when the Loan Car is needed.... A "guaranteed" Loan Car is of course offered at a £ 28 supplement on a £ 100 policy, but the Policy shouldn't be advertised as providing a Loan Car. Misleading advertising therefore on an otherwise easy to use website etc… Read Full Review

Customer_Team's Response to kerseco's Review

Written on: 07/05/2019

Hi,

Thank you for bringing this to our attention. Apologies for any inconvenience this has caused. If you would like to discuss this further or have any additional queries, please contact our Customer Service Team, request to speak with the Social Media Team and we will see if there is anything we can do to help.

Many Thanks,
Budget Social Media Team

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★★★☆☆

“Seems ok, but had to pay in instalments, increasing...”

Written on: 14/04/2019 by Breezle (1 review written)

The policy has everything I wanted, but I planned to pay upfront. The website forced me down a monthly instalment route instead. Contacted Customer Services who sent me a form to fill in to switch to a once-off payment, which I filled and returned. However, that single payment has not been taken and instead I seem to still be on monthly instalments, which will increase my overall cost by 20%. Not impressed… Read Full Review

Customer_Team's Response to Breezle's Review

Written on: 15/04/2019


Hi,

Thank you for bringing this to our attention. We are sorry to hear that you have had a bad experience. In order for us to look into this further, please could you contact our Customer Service Team and request to speak with our Social Media Team and we will see if there is anything we can do to help.

Many Thanks,
Budget Social Media Team.

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Breezle's Response to Breezle's Review

Written on: 18/04/2019

This issue has now been resolved by Budget, though I am unable to amend the original review.

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Customer_Team's reply to Breezle's Comment

Written on: 18/04/2019

Hi,

We are pleased to hear we have resolved your issue for you.

Many Thanks,
Budget Social Media Team.

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★★★★★

“Excellent personal and professional service and the...”

Written on: 30/03/2019 by MaddisonKeene (1 review written)

Excellent personal and professional service and the person I spoke with was friendly courteous and knew what he was talking about. I would have no problem in recommending you to friends and family… Read Full Review

Customer_Team's Comment

Written on: 01/04/2019

Hi,

Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Many Thanks,
Budget Social Media Team

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★★★★☆

“New policy feedback ”

Written on: 20/03/2019 by 57andcounting (1 review written)

Just purchased new policy excellent price and included important features such as courtesy car and legal cover plus no claims protection as I have been driving 40 years now. Excess reduced by £100 only cost a few more pounds and saved £100 on my existing insurance. Hopefully it will be a positive experience if I unfortunately need to claim. Would have been good to know if I was covered for third party driving other cars before purchase though hence 4 stars… Read Full Review

Customer_Team's Response to 57andcounting's Review

Written on: 21/03/2019

Hi,

Thank you for taking the time to share your experience. We are pleased to hear that we could offer a policy that suits your needs at a competitive price.
If you have any queries regarding your policy, please contact our Customer Service Team and request to speak with our Social Media Team who will be happy to help.

Many Thanks,
Budget Social Media Team

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★★☆☆☆

“Very expensive to make a change to existing policy”

Written on: 24/02/2019 by Hess1986 (1 review written)

Took out two car policies in July 2018, one for my wife and one for me. Wife changed her car in February 2019 from a VW Polo 1.4 diesel to a VW Polo 1.4 petrol model. We both have over 20 years no claims bonus. Monthly premium went from £12.53 to £28.47! No negotiation just a take it or leave it. Will not be renewing with them this year… Read Full Review

Customer_Team's Comment

Written on: 25/02/2019

Hi,

Thank you for bringing this to our attention. We are sorry to hear that you have had a bad experience and would like to look into this further. In order for us to do this, please contact our Customer Service Team and request to speak with our Social Media Team.

Many Thanks,
Budget Social Media Team

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★★★★★

“Very helpful ”

Written on: 21/02/2019 by Avas83 (1 review written)

Was very good at custom service… Read Full Review

Customer_Team's Response to Avas83's Review

Written on: 22/02/2019

Hi,

Thank you for your review. It is great to hear that you are happy with our service.

Many Thanks,
Budget Social Media Team

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★☆☆☆☆

“Price doubled when paid”

Written on: 09/02/2019 by 123456asdfgh (1 review written)

Absolute rubbish I was given a quote for car insurance and paid through my bank account but when checking the next day found double the agreed amount had been withdrawn by budget!… Read Full Review

Customer_Team's Response to 123456asdfgh's Review

Written on: 11/02/2019

Hi,

Thank you for bringing this to our attention. We are sorry to hear that you have had a bad experience. In order for us to look into this further, please could you contact our Customer Service Team and request to speak with our Social Media Team and we will see if there is anything we can do to help.

Many Thanks,
Budget Social Media Team

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★★★★★

“Quick easy and a fair price”

Written on: 09/02/2019 by Bob1612 (1 review written)

I would recommend budget to anyone it was very quick and easy to get insured with a very competitive price well done will definitely use again… Read Full Review

Customer_Team's Response to Bob1612's Review

Written on: 11/02/2019

Hi,

Thank you for your 5 star review. We are glad to hear we have provided you with a policy at a competitive price and we appreciate your recommendations.

Many Thanks,
Budget Insurance Social Media Team.

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★☆☆☆☆

“I performed a price comparison on GoCompare. Budget,...”

Written on: 06/02/2019 by drillsergeant46 (1 review written)

I performed a price comparison on GoCompare. Budget, and their subsidiary DialDirect, came out top, £164, fully comp for 1 year. For the car I was insuring, this was perfect. I clicked the link to go to Budgets web site where the price was confirmed, £164.58. I went through and deselected all the things I did not want, breakdown, courtesy car etc.. We have all that. The final screen asks you to pay. The price still showed £164.58. But oddly it asks what is the purchase date. Purchase date of… Read Full Review

Customer_Team's Response to drillsergeant46's Review

Written on: 07/02/2019

Hi,

Thank you for bringing this to our attention. We are sorry to hear that you have had a bad experience. In order for us to look into this further, please could you contact our Customer Service Team and request to speak with our Social Media Team and we will see if there is anything we can do to help.

Many Thanks,
Budget Social Media Team

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★☆☆☆☆

“Rubbish”

Written on: 06/02/2019 by GuillermoBowers170 (1 review written)

Budget insurance rates nil the price they come up with is one price then when you put in when you want to start policy the price goes up £200 that's wrong and wouldn't recommend… Read Full Review

Customer_Team's Comment

Written on: 07/02/2019

Hi,

Thank you for bringing this to our attention. We are sorry to hear that you have had a bad experience. In order for us to look into this further, please contact our Customer Service Team and request to speak with our Social Media Team and we will see if there is anything we can do to help.

Many Thanks,
Budget Social Media Team

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Blubberguts's Comment

Written on: 09/02/2019

You asked for me to contact you how when I don't have a phone number for you I have asked for it

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★☆☆☆☆

“Terrible ”

Written on: 04/02/2019 by Darren4444 (1 review written)

Had my policy cancelled after 2 weeks with no notification. I provided proof of no claims discount nothing else was asked for after 3 phone calls no one gave an answer why it hadn’t been felt with, they changed me £277 for this worst insurance company I’ve ever dealt with… Read Full Review

Customer_Team's Response to Darren4444's Review

Written on: 06/02/2019

Hi,

Thank you for bringing this to our attention. We are sorry to hear that you have had a bad experience. In order for us to look into this further, please contact our Customer Service team and request to speak with our Social Media Team and we will see if there is anything we can do to help.

Many Thanks,
Budget Social Media Team

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