Budget Insurance Reviews - budgetinsurance.com

Budget Insurance Reviews - budgetinsurance.com
★★★★☆
4.1
80.0% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

“Really easy ”

★★★★☆

written by ShaunD123 on 28/09/2023

Competitive price, easy purchase and online account details easy to access, very pain free Hope I don't need to utilise but really happy so far

Customer_Team's Response to ShaunD123's Review

Written on: 29/09/2023

Hi,

We're delighted to see you've been happy with our service so far!

Thanks,
Budget Insurance Social Media Team

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“Great customer service ”

★★★★★

written by Rileyrolomila on 27/09/2023

Lovely staff Easy to access documents No telephone waiting time Good quote

Customer_Team's Response to Rileyrolomila's Review

Written on: 28/09/2023

Hi,

Thank you for the 5 star review! It's great to hear you found your documents easy to access!

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 1 0

“Great Company ”

★★★★★

written by Maggymae on 26/09/2023

Just renewed my policy for the sixth year, I did the usual comparison sites and although some quotes were cheaper when you looked at what extras you had to pay for with others, which are included with Budget, Budget came out best. I recently had to make a medical change to my policy and this was done by phone quickly and efficiently. The only complaint I had was being charged £25 for this, but I believe it’s standard for all Insurance companies. All in all I would recommend Budget.

Customer_Team's Response to Maggymae's Review

Written on: 26/09/2023

Hi,

Wow! Thank you so much for being a customer with us for 6 years! It's great to hear you would recommend us to others!

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 0 0

“Lacked customer service ”

★★☆☆☆

written by Adityas262 on 26/09/2023

Poor snd didn’t renew policy. Too long to answer phone. Got quite via compare the market, couldn’t buy online, had to ring. Whilst tuning I did chat, both took over one hour, then decided to change one thing and was told she couldn’t do it and I would have change my quite, did that and waited to speak/chat again then got cut off as your offices closed. You lost my business. So frustrating.

Customer_Team's Comment

Written on: 26/09/2023

Hi,

Thank you for taking the time to leave us a review. It's disappointing to hear the service you had was not what we expect for our customers.

If you would like to discuss things further please contact our Customer Service Team and ask to speak to the Social Media Team.

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 1 0

“excellent service”

★★★★★

written by Connerx346 on 26/09/2023

easy to talk to very approachable sorted things out asap excellent service

Customer_Team's Comment

Written on: 26/09/2023

Hi,

It's great to hear you rate our service as excellent! Thank you for insuring with us!

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 0 0

“Price reduction ”

★★★★★

written by 226Mead on 23/09/2023

With my insurance due for renewal I decided to go on a comparison site to check out other insurance companies and I was not happy with the results, dreading my renewal price after the premiums that I was getting quoted , i finally got my renewal price in and it was a lot cheaper than the comparison site and also less than last year’s price so I was delighted, well done Budget insurance .

Customer_Team's Comment

Written on: 25/09/2023

Hi,

Thank you for the 5 star review! I'm pleased to hear you were happy with the renewal price offered for this years policy!

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 1 0

“Good price and easy to apply”

★★★★★

written by Samimoura78 on 22/09/2023

Everything is very detailed to purchase the policy online, best cover and good price.

Customer_Team's Response to Samimoura78's Review

Written on: 22/09/2023

Hi,

We're delighted to hear you have found us to be the best cover with a good price!

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 2 0

“Great ”

★★★★★

written by DrewRossiItalian186 on 20/09/2023

Good price .easy and quick transaction i will recommend to everyone best deal i found so far

Customer_Team's Comment

Written on: 21/09/2023

Hi,

It's great to hear you would recommend us to everyone! Thank you for taking the time to leave us your review.

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 1 0

“easy and fast insurance”

★★★★★

written by Miyan307 on 18/09/2023

Process from start to finish was easy to obtain best insurance price, documents available online within minutes.

Customer_Team's Comment

Written on: 18/09/2023

Hi,

Thank you for your 5 star review. We're delighted to hear how easy you found taking insurance with us!

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 1 0

“Car insurance ”

★★★★★

written by M.Parish on 17/09/2023

I found it easy to apply on line for the Budget insurance, after deciding it was the right company to use on a comparison site, the process was simple and very quickly I had a copy of my policy in my hands.Can't say fairer than that.

Customer_Team's Response to M.Parish's Review

Written on: 18/09/2023

Hi,

Thank you for this 5 star review. I'm pleased to hear you found it easy to take out a policy with us online.

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 1 0

“Great company ”

★★★★★

written by Norwoodhc17 on 14/09/2023

Great insurance company polite staff very helpful I would not move to any other insurance company.

Customer_Team's Comment

Written on: 15/09/2023

Hi,

Thank you for your lovely review. It's a pleasure to hear how helpful we have been.

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 2 0

“Best quote ever”

★★★★★

written by TabithaTrevino1965 on 13/09/2023

Budget insurance wad one of the cheaper quotes. I found everything quick and straightforward to do. Excellent.I will let family know of the excellent service.

Customer_Team's Comment

Written on: 15/09/2023

Hi,

Thank you for your review, it's great to hear you will recommend us!

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 1 0

“Great service”

★★★★☆

written by Leogr on 10/09/2023

Immediately gave me a quote with no extraneous rubbish. Very impressed. Only downside, I ended up with about 6 copies of all the paperwork. Not a big problem though!

Customer_Team's Response to Leogr's Review

Written on: 11/09/2023

Hi,

Thank you for the review and feedback!

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 1 0

“Excellent service provided”

★★★★★

written by Broxo on 08/09/2023

This was an easy and competent way to apply for car insurance first rate service and all round great experience, I would highly recommend this company to anyone

Customer_Team's Response to Broxo's Review

Written on: 11/09/2023

Hi,

Thank you for the great 5 star review! It's fantastic to hear you would highly recommend us to others.

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 2 0

“Used a Claims Database with false information !”

★★★☆☆

written by GisselleO'Hara on 08/09/2023

The national data base used by Budget for any claims made by any driver had false information ? This led to an exhausting number of phone calls and frustration . The information had been submitted by Direct Line , it was not a claim ,only a query . All information should be checked with the alleged claimant before entering onto any database . A breach of the data protection act !

Customer_Team's Comment

Written on: 08/09/2023

Hi,

I'm sorry to hear you were unhappy with the information provided by Direct Line on the CUE database. Here at Budget we inform you of any information that is listed so we can insure you are informed and it gives you the ability to query any errors.

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Burkie303's Comment

Written on: 10/09/2023

The point is that only information that has been verified and accepted by the alleged claimant should be included on the national database . In this case it was not !

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Was this review helpful? 1 0

“top class service”

★★★★★

written by StewartPitt on 04/09/2023

Been with budget for 3 years now. They always offer a good deal on my van insurance. When I received my renewal quote, like most people do, I had already looked on a comparison site and could get a better offer so not only did budget match it they beat it which in my eyes counts for alot in this period of financial unrest in the country. Would highly recommend budget for your insurance needs.

Customer_Team's Response to StewartPitt's Review

Written on: 05/09/2023

Hi,

Thank you for this 5 star review. I'm pleased to hear you found a competitive price with us!

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 1 0

“Very competitive policy ”

★★★★★

written by GerardoKoch250 on 31/08/2023

The policy I purchased was very competitive and that was not they only reason i made my mind up to purchase. Your agent I spoke to was very polite, professional and really helpful. I was pleasantly surprised she had a really pleasant telephone manner which helped put my mind at rest when discussing the policy. ????

Customer_Team's Comment

Written on: 01/09/2023

Hi,

Thanks for the 5 star review! It's great to hear you found our customer services team was really helpful and professional!

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 0 0

“Extremely good value and simple to signup too .”

★★★★★

written by Susandj on 31/08/2023

The process to change insurance was simple to do -form was straightforward no question was complicated it was a yes or no answer and that’s what I like. I have recommended this to my sister and both sons . I can honestly say I can’t find a fault - but time will tell.

Customer_Team's Response to Susandj's Review

Written on: 01/09/2023

Hi,

Thank you the 5 star review! It's fantastic to hear you have recommended us to your sister and sons!

Thanks,
Budget Insurance Social Media Team

Reply to this comment
Was this review helpful? 1 0

“New business ”

★★★★★

written by rkJohnson391 on 27/08/2023

Quick and easy transaction with clear process . Quote was really competitive . Hopefully will be as competitive next year

Customer_Team's Comment

Written on: 29/08/2023

Hi,

Thank you for this 5 star review. I'm pleased to hear you found a competitive price with us!

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 0 0

“Would recommend to a friend ”

★★★★★

written by Nattyboo84 on 27/08/2023

Got a quote through comparative website, budget came up with cheapest quote. Set up was really easy booked set up, paid for it, got onto my account and sent no claims through. Service is fast help tab advised me where to send no claims to email over just waiting for approval. Overall customer service satisfaction will be recommending a friend.

Customer_Team's Response to Nattyboo84's Review

Written on: 29/08/2023

Hi,

Thank you for this great 5 star review. I'm pleased to hear everything went smoothly for you when taking out a policy with us.

Thanks,
Budget Insurance Social Media Team

Reply to this comment
Was this review helpful? 1 0

Our helpful community of likeminded people will be happy to answer any questions that you have.

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Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

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Asked by peterslaughter on 3rd January 2023 Report this content
Is it cheaper to have a multi car insurance?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

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Answers (1)
Report this content Chris2308 Written on: 03/01/2023
No idea, never used it so you'll just have to do your own research across the various quoting sites.
Asked by Blueyorkie on 29th November 2018 Report this content
I took out a car insurance policy on 20-11-18 and am considering cancelling, is there a fee to pay or do I get the statutory 14 days cooling off period?

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Answers (1)
Report this content Chris2308 Written on: 03/01/2023
you get the 14 days
Asked by M.pearson on 24th October 2018 Report this content
Can I change my car insurance to another car on line?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

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Answers (1)
Report this content Chris2308 Written on: 03/01/2023
doubtful I would think
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