written by ShaunD123 on 28/09/2023
Competitive price, easy purchase and online account details easy to access, very pain free Hope I don't need to utilise but really happy so far
written by Rileyrolomila on 27/09/2023
Lovely staff Easy to access documents No telephone waiting time Good quote
written by Maggymae on 26/09/2023
Just renewed my policy for the sixth year, I did the usual comparison sites and although some quotes were cheaper when you looked at what extras you had to pay for with others, which are included with Budget, Budget came out best. I recently had to make a medical change to my policy and this was done by phone quickly and efficiently. The only complaint I had was being charged £25 for this, but I believe it’s standard for all Insurance companies. All in all I would recommend Budget.
written by Adityas262 on 26/09/2023
Poor snd didn’t renew policy. Too long to answer phone. Got quite via compare the market, couldn’t buy online, had to ring. Whilst tuning I did chat, both took over one hour, then decided to change one thing and was told she couldn’t do it and I would have change my quite, did that and waited to speak/chat again then got cut off as your offices closed. You lost my business. So frustrating.
Written on: 26/09/2023
Hi,
Thank you for taking the time to leave us a review. It's disappointing to hear the service you had was not what we expect for our customers.
If you would like to discuss things further please contact our Customer Service Team and ask to speak to the Social Media Team.
Thanks,
Budget Insurance Social Media Team
written by Connerx346 on 26/09/2023
easy to talk to very approachable sorted things out asap excellent service
written by 226Mead on 23/09/2023
With my insurance due for renewal I decided to go on a comparison site to check out other insurance companies and I was not happy with the results, dreading my renewal price after the premiums that I was getting quoted , i finally got my renewal price in and it was a lot cheaper than the comparison site and also less than last year’s price so I was delighted, well done Budget insurance .
written by Samimoura78 on 22/09/2023
Everything is very detailed to purchase the policy online, best cover and good price.
written by DrewRossiItalian186 on 20/09/2023
Good price .easy and quick transaction i will recommend to everyone best deal i found so far
written by Miyan307 on 18/09/2023
Process from start to finish was easy to obtain best insurance price, documents available online within minutes.
written by M.Parish on 17/09/2023
I found it easy to apply on line for the Budget insurance, after deciding it was the right company to use on a comparison site, the process was simple and very quickly I had a copy of my policy in my hands.Can't say fairer than that.
written by Norwoodhc17 on 14/09/2023
Great insurance company polite staff very helpful I would not move to any other insurance company.
written by TabithaTrevino1965 on 13/09/2023
Budget insurance wad one of the cheaper quotes. I found everything quick and straightforward to do. Excellent.I will let family know of the excellent service.
written by Leogr on 10/09/2023
Immediately gave me a quote with no extraneous rubbish. Very impressed. Only downside, I ended up with about 6 copies of all the paperwork. Not a big problem though!
written by Broxo on 08/09/2023
This was an easy and competent way to apply for car insurance first rate service and all round great experience, I would highly recommend this company to anyone
written by GisselleO'Hara on 08/09/2023
The national data base used by Budget for any claims made by any driver had false information ? This led to an exhausting number of phone calls and frustration . The information had been submitted by Direct Line , it was not a claim ,only a query . All information should be checked with the alleged claimant before entering onto any database . A breach of the data protection act !
Written on: 08/09/2023
Hi,
I'm sorry to hear you were unhappy with the information provided by Direct Line on the CUE database. Here at Budget we inform you of any information that is listed so we can insure you are informed and it gives you the ability to query any errors.
Thanks,
Budget Insurance Social Media Team
Written on: 10/09/2023
The point is that only information that has been verified and accepted by the alleged claimant should be included on the national database . In this case it was not !
written by StewartPitt on 04/09/2023
Been with budget for 3 years now. They always offer a good deal on my van insurance. When I received my renewal quote, like most people do, I had already looked on a comparison site and could get a better offer so not only did budget match it they beat it which in my eyes counts for alot in this period of financial unrest in the country. Would highly recommend budget for your insurance needs.
written by GerardoKoch250 on 31/08/2023
The policy I purchased was very competitive and that was not they only reason i made my mind up to purchase. Your agent I spoke to was very polite, professional and really helpful. I was pleasantly surprised she had a really pleasant telephone manner which helped put my mind at rest when discussing the policy. ????
written by Susandj on 31/08/2023
The process to change insurance was simple to do -form was straightforward no question was complicated it was a yes or no answer and that’s what I like. I have recommended this to my sister and both sons . I can honestly say I can’t find a fault - but time will tell.
written by rkJohnson391 on 27/08/2023
Quick and easy transaction with clear process . Quote was really competitive . Hopefully will be as competitive next year
written by Nattyboo84 on 27/08/2023
Got a quote through comparative website, budget came up with cheapest quote. Set up was really easy booked set up, paid for it, got onto my account and sent no claims through. Service is fast help tab advised me where to send no claims to email over just waiting for approval. Overall customer service satisfaction will be recommending a friend.
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We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
As rated by our community of reviewers
Customer_Team's Response to ShaunD123's Review
Written on: 29/09/2023
Hi,
We're delighted to see you've been happy with our service so far!
Thanks,
Budget Insurance Social Media Team