Budget Insurance Reviews

★★★★☆
4.0 / 5
80% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Budget Insurance - Ask a question now

Media Gallery for Budget Insurance

Budget Insurance
Budget Insurance
Budget Insurance

Specification for Budget Insurance


Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Great Service!”

Written on: 23/09/2020 by chiwom (1 review written)

The two people I dealt with was incredibly helpful and patient, really great customer service thank you so much! I had an outstanding balance to pay, and even though it was a little tricky to sort out, he tried his best, kept me updated and got the correct payment fee for me in the end! Also Budget were incredibly patient with me even though I experienced financial difficulties as a result of the pandemic, they gave me extra time to try and source payments, even though I couldn’t source… Read Full Review

Customer_Team's Response to chiwom's Review

Written on: 24/09/2020

Hi,

Thank you for your 5 star review. We work very closely with our Representative’s in order to help them to provide 100% customer satisfaction. We're pleased to hear that they have delivered this for you.

Many Thanks,
Budget Insurance Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Always easy to deal with Friendly and helpful”

Written on: 28/07/2020 by 442Cameron (1 review written)

Friendly and helpful at all times. The customer service agent this morning was extremely helpful and made the whole process easy… Read Full Review

Customer_Team's Comment

Written on: 29/07/2020

Hi,

Thank you for your 5 star review. We work very closely with our Representative’s in order to help them to provide 100% customer satisfaction. We're pleased to hear that they have delivered this for you.

Many Thanks,
Budget Insurance Social Media Team.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Worst company ever!!”

Written on: 09/06/2020 by kevcross1 (1 review written)

Budget will cancel your insurance just like that and not even get back to you to explain why or investigate it , Don’t use budget insurance!!… Read Full Review

Customer_Team's Response to kevcross1's Review

Written on: 10/06/2020

Hello,

Thank you for bringing this to our attention. We are sorry to hear that you have had a bad experience and would like to look into this further. In order for us to do that, please could you contact our Customer Service Team and request to speak with the Social Media Team, we will see if there is anything we can do.

Many Thanks,
Budget Insurance

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“£100 cheaper than my renewal quote. Quick & easy to use.”

Written on: 19/04/2020 by jangrover (1 review written)

£100 cheaper than my renewal quote. Quick & easy to use website. And most of the important "extras" needed are included… Read Full Review

Customer_Team's Response to jangrover's Review

Written on: 23/04/2020

Hi,

Thank you for your review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“Great Value”

Written on: 11/04/2020

Ok so I tried several times to take this policy out online and each time I got to the payment part I had a problem (possibly to do with coronavirus and everyone using internet from home) so I reverted to the phone. The sales team were brilliant... found my online quote and completed the purchase for me. Friendly, knowledgeable and helpful. Extremely happy with the price and would definitely recommend to friends… Read Full Review

Customer_Team's Comment

Written on: 15/04/2020

Hi,

Thank you for your review. We are pleased to hear that you found our representatives helpful and that you would happily recommend us to others. Apologies for any inconvenience the payment process had caused.
Your feedback is appreciated.

Many Thanks,
Budget Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Exceptional Value”

Written on: 08/04/2020 by Flash.20 (1 review written)

The value of my Insurance was exceptional. Will definitely be recommending to friends and family… Read Full Review

Customer_Team's Response to Flash.20's Review

Written on: 09/04/2020

Hi,

Thank you for your review. It is great to hear that you are happy with your policy and would happily recommend us to others.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Insurance Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Efficient, cheap and proffesional”

Written on: 31/03/2020 by DavinBenton (1 review written)

Loved the price, site was very easy to negotiate. Documents easy to read.. Very impressed by… Read Full Review

Customer_Team's Comment

Written on: 01/04/2020

Hi,

Thank you for your review. We are pleased to hear that you are happy with your policy and that you found our website easy to follow.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Insurance Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Great price, smooth transaction”

Written on: 26/03/2020

I always check out a price comparison web site before renewing my car insurance. I saved £61 this year as the RAC would not equal the quote for me. Very happy, very smooth swap over to this insurance. Very happy… Read Full Review

Customer_Team's Comment

Written on: 30/03/2020

Hi,

Thank you for your review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“Value for money Car Insurance”

Written on: 12/03/2020 by Peytonq132 (1 review written)

Very satisfied with my Car Insurance purchase from Budget Insurance. Simple Clear & value for money experience… Read Full Review

Customer_Team's Comment

Written on: 13/03/2020

Hi,

Thank you for your review. We are pleased to hear that you found the process of setting up your policy clear and easy to understand.

Many Thanks,
Budget Insurance Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“EASY WEB-SITE”

Written on: 10/03/2020 by grantchester (1 review written)

WENT ON PRICE AND THEY WERE CHEAPEST AND HAD HELD THE QUOTE OVER THE WEEKEND ONLY DOWNSIDE WAS THE TIME IT TOOK ON THE PHONE WITH THE AGENT TO FINALISE THE DEAL NOT HIS PROBLEM JUST SO MANY QUESTIONS WHICH I GUESS NEED ANSWERING NEVER THE LESS A DRAG… Read Full Review

Customer_Team's Response to grantchester's Review

Written on: 11/03/2020

Hi,

Thank you for your review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price. Apologies for any inconvenience caused.
Your feedback is appreciated and will be used to further improve our service.

Many Thanks,
Budget Insurance Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“Mr. Coggins ”

Written on: 08/03/2020

I was very pleased with the car insurance quote, easy to use website, would definitely recommend to family and friends… Read Full Review

Customer_Team's Comment

Written on: 09/03/2020

Hi,

Thank you for your review. We are pleased to hear that you found our website easy to use and that you would happily recommend us to others.

Many Thanks,
Budget Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“Good price, good webpage”

Written on: 06/03/2020 by David_review (1 review written)

This insurance company came out top for price and service on a couple of comparison websites that I always use to market test my car insurance. Their website was clear and concise. Access to documents after purchase was also easy. Having never used this company before for my car insurance I would say so far so good… Read Full Review

Customer_Team's Response to David_review's Review

Written on: 09/03/2020

Hi,

Thank you for your review. We are pleased to hear that you are happy with our service.

Many Thanks,
Budget Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Budget best by far”

Written on: 03/03/2020 by Kirkland162 (1 review written)

Have just renewed my insurance this year through compare the market, budget was by far the best quote I got, saving me over one hundred pounds on my renewal quote from my existing company. Easy straight forward web site. Well done Budget… Read Full Review

Customer_Team's Comment

Written on: 03/03/2020

Hi,

Thank you for your review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Quick easy process”

Written on: 02/03/2020 by Garcia345 (1 review written)

Very helpful with any queries and quickly processed… Read Full Review

Customer_Team's Comment

Written on: 03/03/2020

Hi,

Thank you for your review. We are pleased to hear that you found our representatives helpful.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Cancelled insurance ”

Written on: 22/02/2020 by KadynMcCabe (1 review written)

I took out insurance with budget insurance as the price was good. As indicated I entered my details TO THE BEST OF MY KNOWLEDGE. The next morning I received a email from my previous insurer confirming my no claims bonus, this was 4 years. (I thought it was 3). I called budget insurance less than 24 hours from taking out my policy, I was informed that I could not amend My no Claims from 3 years to 4,, there were no options for instalments. My only option was to cancel my policy. This leaving me… Read Full Review

Customer_Team's Comment

Written on: 24/02/2020

Hi,

Thank you for bringing this to our attention. We are sorry to hear that you have had a bad experience. In order for us to look into this further, please contact our Customer Service Team and request to speak with the Social Media Team.

Many Thanks,
Budget Social Media Team

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★★★★★

“Great product at a great peice”

Written on: 20/02/2020

Lots included in my policy that were extras on other more expensive policies. Very quick and easy to use website with everything explained very clearly. Alot cheaper than my renewal quote with my previous insurer… Read Full Review

Customer_Team's Comment

Written on: 21/02/2020

Hi,

Thank you for your review.We are pleased to hear that we could offer a policy that suits your needs at a competitive price.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Great service ”

Written on: 20/02/2020 by peterruddick61 (1 review written)

Superior service at a budget price. I will defo recommend this company to my family and friends… Read Full Review

Customer_Team's Response to peterruddick61's Review

Written on: 21/02/2020

Hi,

Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Many Thanks,
Budget Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Best for my budget”

Written on: 18/02/2020 by polkadotsky (1 review written)

Very straightforward service. Excellent price. What's not to like?… Read Full Review

Customer_Team's Response to polkadotsky's Review

Written on: 19/02/2020

Hi,

Thank you for your review. We are pleased to hear that you are happy with your policy and our service.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“Van Insurance Review”

Written on: 17/02/2020 by Wilson1968 (1 review written)

Got my van insurance through Budget who I have used before. Very good on price and easy to deal with. Set up my portal so I can view my documents which was easy. Got a welcome curtesy call which I thought was a nice touch also. Would definitely recommend giving them a go… Read Full Review

Customer_Team's Response to Wilson1968's Review

Written on: 18/02/2020

Hi,

Thank you for your review. We are pleased to hear that you found our process easy to use and that you would happily recommend us to others.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Excellent”

Written on: 17/02/2020 by Nicolas138 (1 review written)

Great customer service… Read Full Review

Customer_Team's Comment

Written on: 18/02/2020

Hi,

Thank you for your 5 star review. We are pleased to hear that you are happy with our service.

Many Thanks,
Budget Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
overview