Competitive price, easy purchase and online account details easy to access, very pain free Hope I don't need to utilise but really happy so far

Lovely staff Easy to access documents No telephone waiting time Good quote

Just renewed my policy for the sixth year, I did the usual comparison sites and although some quotes were cheaper when you looked at what extras you had to pay for with others, which are included with Budget, Budget came out best. I recently had to make a medical change to my policy and this was done by phone quickly and efficiently. The only complaint I had was being charged £25 for this, but I believe it’s standard for all Insurance companies. All in all I would recommend Budget.

Poor snd didn’t renew policy. Too long to answer phone. Got quite via compare the market, couldn’t buy online, had to ring. Whilst tuning I did chat, both took over one hour, then decided to change one thing and was told she couldn’t do it and I would have change my quite, did that and waited to speak/chat again then got cut off as your offices closed. You lost my business. So frustrating.

easy to talk to very approachable sorted things out asap excellent service

With my insurance due for renewal I decided to go on a comparison site to check out other insurance companies and I was not happy with the results, dreading my renewal price after the premiums that I was getting quoted , i finally got my renewal price in and it was a lot cheaper than the comparison site and also less than last year’s price so I was delighted, well done Budget insurance .

Good price .easy and quick transaction i will recommend to everyone best deal i found so far

Process from start to finish was easy to obtain best insurance price, documents available online within minutes.

I found it easy to apply on line for the Budget insurance, after deciding it was the right company to use on a comparison site, the process was simple and very quickly I had a copy of my policy in my hands.Can't say fairer than that.

Great insurance company polite staff very helpful I would not move to any other insurance company.

Budget insurance wad one of the cheaper quotes. I found everything quick and straightforward to do. Excellent.I will let family know of the excellent service.

Immediately gave me a quote with no extraneous rubbish. Very impressed. Only downside, I ended up with about 6 copies of all the paperwork. Not a big problem though!

This was an easy and competent way to apply for car insurance first rate service and all round great experience, I would highly recommend this company to anyone

The national data base used by Budget for any claims made by any driver had false information ? This led to an exhausting number of phone calls and frustration . The information had been submitted by Direct Line , it was not a claim ,only a query . All information should be checked with the alleged claimant before entering onto any database . A breach of the data protection act !

Been with budget for 3 years now. They always offer a good deal on my van insurance. When I received my renewal quote, like most people do, I had already looked on a comparison site and could get a better offer so not only did budget match it they beat it which in my eyes counts for alot in this period of financial unrest in the country. Would highly recommend budget for your insurance needs.

The policy I purchased was very competitive and that was not they only reason i made my mind up to purchase. Your agent I spoke to was very polite, professional and really helpful. I was pleasantly surprised she had a really pleasant telephone manner which helped put my mind at rest when discussing the policy. ????

The process to change insurance was simple to do -form was straightforward no question was complicated it was a yes or no answer and that’s what I like. I have recommended this to my sister and both sons . I can honestly say I can’t find a fault - but time will tell.

Quick and easy transaction with clear process . Quote was really competitive . Hopefully will be as competitive next year

Got a quote through comparative website, budget came up with cheapest quote. Set up was really easy booked set up, paid for it, got onto my account and sent no claims through. Service is fast help tab advised me where to send no claims to email over just waiting for approval. Overall customer service satisfaction will be recommending a friend.