Asda Petrol Stations Reviews

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Asda Petrol Stations
★★☆☆☆
1.7
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Summary

Being one of the most competitive supermarket petrol station groups, Asda petrol prices are often seen as competitive. But are they the cheapest petrol prices in your area? Send us a review and tell us!


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Latest Reviews

“£99 Still pending after 12 days”

★☆☆☆☆

written by Mugnomore on 30/01/2023

Used card to try and fill up with diesel but wouldn’t allow me to go to next stage to actually fuel up. Waited a few mins then removed card and tried again . It worked this time and I was able to put £40 of fuel in . The amount for the £40 was pending for 3 days before it came off , but the £99 after 12 days is still pending . I have had to borrow money to tide me over until the money hopefully will be back in my account . Will never use their petrol station or store again.

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Was this review helpful? 0 0

“They take money you have not spent”

★☆☆☆☆

written by Alysondickeson1 on 22/10/2022

Asda petrol took £43 from my account when there was a problem at the pump and I didnt actually get petrol. My bank tells me that I have to wait for Asda to void the transaction before they will refund it and that could take 5 working days. I will never buy petrol from Asda again

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Mugnomore's Response to Alysondickeson1's Review

Written on: 30/01/2023

They took £99 from my account 11 days ago for petrol I never got.
I am still waiting for transaction to void . I like you will never buy petrol from there again and also the weekly shop will now be done elsewhere .

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Was this review helpful? 1 0

“dpf block every time”

★☆☆☆☆

written by 491Greenwood on 16/10/2022

All of my local supermarkets get their fuel from the same, local refinery but every time I fill up my Tdi car at an Asda pump it blocks my diesel particle filter. I can only assume that the offending particles in their fuel were not delivered by their supplier but resulted from poor, on-site maintenance. I avoid this issue easily by avoiding Asda.

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Was this review helpful? 0 0

“£99 FUEL HOLDING..FURIOUS”

★☆☆☆☆

written by Pepsi1158 on 18/08/2022

Still waiting for£99 fuel holding fee to be put back in my account after 4 days at asda ..the 15 pound petrol i put in has cleared ..but the 99 pound fee is still been held on too..i am furious avoid these pumps its shocking

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Was this review helpful? 1 0

“99pound still pending on my bank account 6days.Never...”

★☆☆☆☆

written by 062121 on 04/08/2022

99pound still pending on my bank account 6days.Never using again.

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Was this review helpful? 2 0

“Robbing.”

★☆☆☆☆

written by Mermaid22 on 01/08/2022

I get that loads of people were taking the P when Asda only charged £1 then the rest of the fuel charge 2 days later, hence why they brought in the new £99 reserve. However for you to keep £99 of MY money when I only fuelled up £30 for 7 working days. Who the hell do you think you are? I am NEVER using your pumps again. There’s absolutely no need for you to keep my money for that long. You should just take what is used INSTANTLY!

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Was this review helpful? 3 0

“fuel prices ”

★★★☆☆

written by R11cks on 31/03/2022

nice to see you pass the fuel price cuts onto you r customers NOT!

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Was this review helpful? 1 1

“ASDA STRAITON POSS DIESEL CONTAMINATION NOV ‘21?”

★☆☆☆☆

written by 32Cochran on 03/11/2021

I have just had a breakdown late last night using Asda Petrol Station in Straiton and know I used the black diesel pump. I’ve used it often. However my car has broken down a few minutes after leaving (got 3/4 of the way through Damhead and limped to just south of Hillend) having filled of £50 of diesel. This happened around 6 or 8 months agora, same pump and my garage said I must have used the petrol in error. I put it down to that but I know I used the diesel pump tonight. I have drive for 30 years and this has never happened elsewhere. But twice at the same pump in as many months and I’m now very suspicious there is something wrong here and I have been victim of some contamination too. I’d like to see CCTV if they have it to confirm I used the black pump. I always do. Currently awaiting breakdown. Anyone else had issues in the last day or so?

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Was this review helpful? 0 0

“short measure”

★☆☆☆☆

written by Kamari152 on 08/07/2021

Filled my car up Saturday morning on average it's £11-£12 it was £19, thought the wife did not tell me she had been visiting her mother thought nothing about it, but noticed one pump closed, after about twenty mins I was leaving with my shopping I noticed all the petrol station was closed, anyone else been short changed while using an Asda petrol station

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“Charged £1 for using card, no notification, WILL NOT...”

★☆☆☆☆

written by Katelynn114 on 03/07/2021

I always use a local Asda to refuel but recently they have introduced an unmanned petrol station and you can only pay by card. When going through my bank statement recently for something else I noticed they had charged me £1 plus the £37 for the fuel, with no sign that it would incur this charge. I don't see how they can charge this when there's no option but to pay by card. I thought I was getting cheaper fuel but as my Fiat 500 has a maximum 30litre tank I'm being charged 3pence plus per litre. Say goodbye to my patronage Asda. I'll also be spreading the news in as many places as I can

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Was this review helpful? 0 1

“Health and Safety Improvement ”

★★★☆☆

written by bendewing on 31/03/2020

Hi Just like the supermarkets are doing based upon the COVID 19 outbreak, as so many people have to use the same fuel pumps on a regular basis you can not guarantee that not everybody is a carrier of the Virus and where they are all sharing the same facilities such as when touching the chip and pin device, the fuel pump gun that there could be the virus on particles of the fueling facilities, so to reduce the need of having so much contact with the equipment upon the payment side for precautional that it would be responsible to provide a contactless method with the machine for contactless payment and also the supermarkets are putting the maximum up to £45 from tomorrow to make things safer for people so they do not have to make unnecessary contact with the facilities based upon the number of people who have to share them daily. Also, another thing to bring forward upon health and safety improvement is if your employees daily check that the PPE facilities are in stick beside the pumps as well all the time such as gloves and the blue paper role and based upon the current circumstances that should be monitored and checked more regular than usual at times like this to reduce the transmission of the virus being spread between customers sharing the same equipment. Also if there are any procedures that can be done by the mobile app as well so to prevent touching the more main facilities if it can be avoided where hundreds of other people have had close contact with and where they could be carrying the covid19.

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Was this review helpful? 1 0

“Despicable ”

★☆☆☆☆

written by Ho02eyn on 28/05/2019

I fuelled up at asda Accrington later to find out they have charged me £1 to use the pay at pump service with no signs stating there’s a charge to pay at pump conning people out of their hard earned money not going to be fuelling up at asda again or shop there disgusting way to line there pockets rather go to tesco for shopping and BP for fuel

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Michaelfromfife's Response to Ho02eyn's Review

Written on: 12/01/2020

Just tried to fill up at Dunfermline store whereby you have to put your card in and pin before being able to get fuel.It registered as £1 then said my card was not accepted and sale was cancelled.
I will wait and see if I get a £1 charge for NOT getting any fuel.Thankfully I printed a receipt which stated cancelled.
Nothing wrong with my card went into the store and got my weekly shop.
But I agree with you and will not be using any Asda petrol stations in future.

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Was this review helpful? 7 0

“Do Not Use Asda Petrol”

★☆☆☆☆

written by Galloway132 on 03/10/2017

After filling my car up with petrol at Asda Kingswood my car engine ceased. I have been informed this problems happened to more then just me throughout the UK

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Was this review helpful? 3 0

“£1 charge for buying petrol !!”

★☆☆☆☆

written by Jonesuj383 on 17/07/2017

Will not be buying petrol from asda anymore. £1 charged for the privilege of doing so. Also take money from my account later, 2 charges in space of week totally £50!

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“Disgraceful”

★☆☆☆☆

written by 340Palmer on 05/07/2017

Filled up my car at Asda Tain today only to see a £1.00 card transaction fee on my bill, No signs up advising that you are now charged £1.00 each time you use their pay at pumps, wont be filling up there ever again.

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“Filled my car at ASDA in Llanelli on Saturday. A few...”

★☆☆☆☆

written by Kamronk92 on 21/06/2017

Filled my car at ASDA in Llanelli on Saturday. A few days later I saw the transaction added to my credit card account. I then saw a pending transaction for £1. Being ever suspicious about credit card fraud I phoned the card provider...only to be told it was a charge made by ASDA. While I was slightly relieved my next reaction was that this is unacceptable and from what one would have thought was a reputable organisation. Disgusting behaviour and I will NEVER buy their fuel again.

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Was this review helpful? 2 0

“Couldn't use this service”

★☆☆☆☆

written by oyFletcher383 on 13/05/2017

We are visiting from Australia and needed to fill our hire car with petrol before returning it and catching a train from Central Glasgow. We planned to use this petrol station as it was handy for the motorway. When we got there we could only pay by card at the pump, and for some reason the pump would not accept Any of our many cards. This meant we were unable to buy petrol despite having the means to do so. This was pretty stressful as we had a train to catch. Surely if Asda are going to only allow payment by card they need to ensure that many cards can be accepted.

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“Daylight robbery surely this is illegal?”

★☆☆☆☆

written by on 17/12/2016

Where are the signs telling people that they are going to be charged £1 for using a pay at pump? This is at a station that ONLY has pay at pump facilities yet we're charged £1 for pleasure of Asda NOT having to have staff on hand to actually deal with us or take our payments other than pay at pump! Atrocious and there should be clear LARGE signs advising patrons of this charge.

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“Sneaky extra charge on Pay at Pump”

★★☆☆☆

written by on 17/11/2016

My husband and I both fill up at the same Asda petrol station, my husband is charged £1 each time but I am not when we pay at pump. There is no option at this station to pay at Kiosk???

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Cathal7's Comment

Written on: 23/11/2016

I have also been charged an extra £1 for diesel that I have got in the past week. This happened in Enniskilen N Ireland. Why or how do I claim this back? This means the fuel at Asdais NOT cheaper than any where else!!

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“Take £1 every time you use self service fuel station”

★☆☆☆☆

written by Themaskedintruder on 05/11/2016

Asda do not tell you that every time you use their self service fuel pumps they take a further one pound from your account ?

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Our helpful community of likeminded people will be happy to answer any questions that you have.

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Asked by iainmcwilliams on 6th September 2019 Report this content
How do I register a new card at the pay by card only petrol stations?

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Asked by Franpy on 4th August 2017 Report this content
Why do Asda charge £1.00 for using your credit card at unmanned pumps without informing you or getting authorisation from you?Surely, if removing money from your account without your knowledge or warning you is tantamount to theft at worst or sharp practice at best.

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Asked by ricca2002 on 25th November 2015 Report this content
I filled my car on 20/11 but I lost the VAT receipt. I went to the kiosk but they only print a normal receipt and not a VAT. How I can have a VAT receipt copy of original?

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Asked by readingphotography on 5th October 2015 Report this content
How long does it take to time out after your card is authorised?

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Asked by sandancroy on 27th September 2015 Report this content
I filled a petrol can 4.5l and topped up car and it came to £21 at self service pay at pump. I went to work noticed the fuel gauge was still the same on the way home? Is it possible for pumps to work but fail to give fuel? This is the second time I am sure this has happened in Elgin Moray supermarket.

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Asked by cjjrag on 16th March 2014 Report this content
I bought 25 pounds worth of unleaded from Cardiff gate now the car is not running proper are there problems with the fuel?

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Answers (1)
Report this content aceflyer Written on: 17/03/2014
I have previously bought Asda fuel for a no. of years, while employed by them, this has always been diesel, my wife with her own cars has bought petrol, I can honestly say that I we have never experienced any problems whatsoever with the quality of the fuel. This has been the situation since 2003 minimum. As Asda source their fuel from the same refineries as any supplier I can't understand why it should be an issue. Have you been close to empty on this top up, and inadvertently sucked up dirt from the bottom of the tank. This is not to say that there was not an issue with the fuel when you filled the car at Cardiff gate. But have you heard of any other reports around the time you filled up there. I would suggest you take the car to a reputable garage for their diagnosis on your cars rough running since your visit to this garage, and their opinion as to whether it could be related to this visit.
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