Bennetts Motorcycle Insurance Reviews - www.bennetts.co.uk

★★★★☆
4.1 / 5
83% of users recommend this
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Latest Reviews

★☆☆☆☆

“No renewal”

Written on: 11/12/2017 by Tigerman07 (1 review written)

I do not want to renew my policy. I have informed you of this. If you have taken any money I demand a full refund. Not impressed Cliff Sadler… Read Full Review

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★★★★☆

“Excess High, but good cover”

Written on: 10/12/2017 by 267Barker (1 review written)

Never had to make a claim so can’t comment but premium went down this year which is good. Excess seems higher than other companies for same cover… Read Full Review

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★★★☆☆

“not really happy”

Written on: 18/11/2017 by XzavierHeath151 (1 review written)

I definitely was quoted £90.43 for my insurance, but my card was charged £97.43. It will be interesting to see if bennets contact me to offer a refund. Apart from that very good… Read Full Review

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★★★★☆

“Service ”

Written on: 15/11/2017 by Shazm800 (1 review written)

Really helpful friendly good to talk to they go that extra bit thank you… Read Full Review

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★★★★★

“Reliability always assured with Bennetts”

Written on: 28/10/2017 by LeviVelez1950 (1 review written)

Simply put I get the service I want when I need it. Competitive costs for good service… Read Full Review

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★★★☆☆

“Existing customers lose on renewal ”

Written on: 07/10/2017 by Jabali (1 review written)

I insure with you most years but at the end of the contract I have to let contract lapse then requote to her same or better price than year before. I paid £82 for last year. Renewal came for £124. After new quote insurance went down to £84. I'll call that dishonest. I've never had to claim during the 11 years I held the policy so don't know how well you treat customers on a claim. It's a waste of time for every body. 59% increase at the end of a policy is aggressive. In the 10 years I have… Read Full Review

Thegame316's Response to Jabali's Review

Written on: 20/10/2017

That £84 policy is a new business quote with zero commision. In fact its most likely set up on a loss once you factor in insurance premium tax and the cost to the broker for setting it up.
The renewal quote of £124 most likely includes commission of around £20-30 which you can argue is a reasonable amount for a business to charge especially considering that they have already insured you for the previous year without making a penny.
But I do agree, if you can save money by doing this then it's a no brainer. Only problem with this is that if you make a change to the policy or cancel it then a fee will be charged. Whereas if you pay the renewal premium and allow the broker to charge a little extra there is a good chance the fee will be waived if you put up a littke protest as they would not want to lose a customer who is happy to pay the renewal premium

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★★★★★

“Nice'n'easy”

Written on: 06/10/2017 by Dane448 (1 review written)

It was nice and simple taking out bike insurance with Bennett's… Read Full Review

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★★★★★

“Canceled insurance with no penalty”

Written on: 27/09/2017 by 128Stone (1 review written)

I went to buy a bike and the electrics were shot. Having not bought it I fully expected to pay a cancellation fee but the lovely staff at Bennetts waived the fee. Thank you… Read Full Review

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★☆☆☆☆

“Auto-renew at 5 times previous cost without notice”

Written on: 16/08/2017 by Lafite64 (1 review written)

I've used Bennetts a number of times in the past but I'll never use them again. They no longer issue letters and it seems their notice of renewal went to spam, however raising my premium by a multiple of 5 when I've had no claims or other issues during the year and auto-renewing without any attempt to call is completely shabby practice. The explanation: You agreed that we could auto renew at the start of the policy, so we are not at fault. Let's hope nobody else had a risk of 10x...or 20x...or… Read Full Review

Thegame316's Response to Lafite64's Review

Written on: 20/10/2017

So basically you will never insure a bike or car again as it is standard insurance practise to have automatic renewal unless you opt out. Also if you have used them in the past you would know that they automatically renew, so blaming them if you forget when your renewal is isn't right. Their job is to send out the renewal invite but it's not their responsibility to ensure that you receive the invite as they have no control over the post nor can they guarantee that the email they send won't end up in your spam folder or get deleted. Ultimately it's up to you to ensure that you renew or don't renew.
Lastly, irregardless of whetever you feel that they are conning you by jacking up the renewal price, if you have forgot when your renewal is and for whatever reason you did not receive a renewal notice then they have actually done you a favour by keeping you insured. What would you do in the same situation if the policy hadn't renewed and you had done nothing and j the meanwhile the bike was stolen or you got a fine from the DVLA for not being insured.
If your answer is thats my responsibility if I dont insure the bike then you have to also accept your responsibility for not stopping the renewal on your insurance.

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★★★★☆

“Used For Years”

Written on: 16/08/2017 by Gavyn461 (1 review written)

I have used Bennetts for years but thankfully I have not had to use them the only think that bothers me is cause I have not ever had to use them they tried to put my insurance up quite a bit so then I have to make that call to get it down in price which they do kindly but it is a shame that you have to make that call. The service is really good and they speak clearly to explain everything to you and yes I would recommend Bennetts to anyone I already have… Read Full Review

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★★★★★

“Very helpful and equally efficient”

Written on: 08/08/2017 by CristianChaney335 (1 review written)

Seeking advice concerning second motor cycle, the customer services operator was most helpful and was able to provide me with all the information I required. Cover provided meets my requirements and customer services were very clear about my cover. Quite simply they know their job and do it very well… Read Full Review

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★☆☆☆☆

“Rubbish ”

Written on: 03/08/2017 by Snick11111 (1 review written)

After trying to swap my new bike over so I could ride it away from the sellers house thay said on phone we will get back to you within 24 hours so I got a 24 hour cover £27 to get bike home rang them back last night to sort things on hold 23 minutes put phone down rang today to cancel...just rang someone else all covers full comp bandit 1200 £112 easy...what would have happened if I was broke down or a accident and needed there help like keep away dont waste your time… Read Full Review

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★★★★★

“good service”

Written on: 02/08/2017 by Copelandre1960 (1 review written)

good sevice and very helpfull… Read Full Review

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★★★☆☆

“My insurance renewal”

Written on: 28/07/2017 by Sinclair257 (1 review written)

Good insurance but had to haggle to get the premium down to an acceptable price… Read Full Review

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★★★★★

“Excellent service.”

Written on: 22/07/2017 by Gibbonsij114 (1 review written)

No hanging on the phone for ages, very good service. Would definitely recommend to anyone… Read Full Review

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★☆☆☆☆

“Useless”

Written on: 20/07/2017 by HADAGUTFULL (1 review written)

Use bennetts at your own peril. They are a useless bunch of deceitful liars. I have an ongoing issue with them as they are trying to overcharge me by £24. I have tried to resolve this by emails and telephone calls. I have spoken to their agents on the phone who say they will look into it. Since then I have received no communication from them despite emailing them. Now they have passed it on to a debt collection agency claiming they have not heard from me despite the fact I can prove I have… Read Full Review

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★★★☆☆

“Cheapest Quote”

Written on: 17/07/2017 by GSXRBrian (1 review written)

Like everyone we search for the cheapest deal. Not the best not the most goody packed but the cheapest cover with the correct amount of cover usually. Doesn't matter who anymore, it used to but now they have all just become the same and no loyalty towards the customer that remains loyal to them. So every year its usually leave because the quotes elsewhere are cheaper than the renewals. I took out a policy and selected 9 years no claims, purchased the cover. On receipt of the proof of no claims… Read Full Review

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★★★★★

“Beast bike insurance”

Written on: 30/06/2017 by Trevin127 (1 review written)

Fast efficient great value and bang on the button Great team Thank you… Read Full Review

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★★★★★

“New Client”

Written on: 30/06/2017 by Aaliyah233 (1 review written)

Well I must say that it was a pleasure to deal with a company that has some common sense. Easy to deal with, logical and most of all biker friendly. … Read Full Review

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★★★☆☆

“Beware automatic renewal”

Written on: 27/06/2017 by Peaky1 (2 reviews written)

Just been stung for forgetting to cancel automatic renewal. Own fault but just paid extra £30 that I needn't have - cheaper quote from themselves! Needless to say they wouldn't reimburse any money. Always remember to ring before automatically renewing!!… Read Full Review

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