George at Asda Reviews

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★★☆☆☆
2.1 / 5
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George at Asda
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Latest Reviews

★★★☆☆

“Click collect 3 hours late”

Written on: 06/07/2019 by krHensley306 (1 review written)

I have ordered a couple of items lately to click and collect from my local store. On both orders was told they would be ready for collection no later than 5pm. For both orders l received the email with collection number at 7.50pm. I appreciate it is sale time but them that information needs to be adjusted. If you are wanting your goods when they say they will be in you are going to be disappointed. Not sure now when l can collect my parcel as they are only holding it for 3 days… Read Full Review

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★☆☆☆☆

“Roller blind”

Written on: 15/05/2019 by Mick51Coventry (1 review written)

Ordered 2 Roller Blinds on line from Asda Direct, took a week to come. One blind was the incorrect width, bit of a pain, phoned customer services and told replacement was on its way. Came 3 days later but still wrong size again! Another phone call, again replacement on its way. Delivered today, another 3 day wait and guess what size again. Even they have given up and are refunding price of the blind, unfortunately I put the other up and am now faced with trying to match that blind. Thanks Asda… Read Full Review

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★★★★★

“Fantastic jumper”

Written on: 03/10/2018 by Kaolabear (1 review written)

My husband bought me this beautiful jumper that is so supersoft, elegant and warm. There are so many ways to dress it up and look smart whilst keeping warm during wintertime. I love this shade of navy which will go with so much and the fact it's so supersoft but not itchy. Added to all this the price is so good and affordable. It's perfect in every aspect. Thank you George at asda for a great item of clothing that will also last a long time if looked after. Thanking you kindly … Read Full Review

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★☆☆☆☆

“Poor quality”

Written on: 07/08/2017 by Estrellak253 (1 review written)

I don't know what has happened to George clothing its always been cheap and cheerful, but not bad quality, but lately the clothing is a disgrace. Long dresses made for people at least 6ft tall, trousers are the same. I am 5ft 6 even short length were too long. Waste of time. Tesco is a little more expensive for clothing but far better quality… Read Full Review

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Lisamichellebeswick's Comment

Written on: 01/01/2018

Brought a few times from asda Stockport last week disney pjs and slippers 2 days into werein them they have hole in disappointed never buying from there againe

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★☆☆☆☆

“Sellling unsafe baby highchairs! ”

Written on: 18/04/2017

I puchased a bebe swivel baby high chair in the last george baby event to put away for my daughter who at the time was only a few weeks old...it was on sale so I thought I may as well save some money, I'm going to need it eventually. At my mother and baby club I spoke with a few mums about the chair and they advised against using this model, informing me of how un safe it was and telling me about two personal experiences with this chair. I was seriously concerned. I then did some further… Read Full Review

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★☆☆☆☆

“appauled. first time ordering and will not be doing it...”

Written on: 24/10/2016 by stephtickle (1 review written)

ordered 2x pudsey leggings and 2x Pudsey jumpers for my girls, got message from asda saying order on way, got message from my hermes (via outlook) saying order with courier, and order been put though letterbox...(no order put through letterbox or calling card) so phoned up customer services to chase it up....only to be told order had been cancelled but they still took my money a few days previous...sort it out asda, I wont be shopping with you again.... I just hope my refund goes back in as… Read Full Review

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★☆☆☆☆

“Haversham Classic 2.7m Parasol ”

Written on: 18/08/2016 by Skates55 (1 review written)

Ordered the item from Asda.com and paid for a named day delivery. Having spent 3/4 of that named day waiting and checking the Yodel site for updates, finally called Asda, was told that it wouldn't be being delivered and something had gone wrong. Refunded the cost of the named delivery day. Next day still no different. Rang again to be told that the items paperwork was with Yodel but not the item - Great. Give it another 24hrs I'm told. Again having called 4 times the following evening and being… Read Full Review

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★☆☆☆☆

“Bad from beginning to end”

Written on: 10/08/2016 by Daphne32 (1 review written)

Ordered an item to be collected from Andover store. Arrangements here were unfriendly and disorganised, and I had to pay £1 parking for the privilege. The item concerned was poorly made and broke within a year. Returning the item was even more of a struggle. I was bounced from one desk to another over two floors and eventually when I found a disinterested store assistant, at the correct area, I was told that the item had to be correctly wrapped although I had the paperwork. Another £1… Read Full Review

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★☆☆☆☆

“Never written a review before but feel so angry”

Written on: 02/08/2016 by Richyt2555 (1 review written)

Same as everyone else. Ordered an item to collect from store and the wrong item was sent, I was told the refund would be in my account within 7 days but had to re order online so stupidly did thinking ASDA, big Company, all would be OK........... How wrong was I, wrong item sent and no refunds processed so far, after speaking to customer services in Cape Town they can't track any tefunds...... Await my callback tomorrow but not looking hopefull from the reviews, trip back to the store and a… Read Full Review

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★☆☆☆☆

“I WILL NEVER SHOP A GEORGE ON LINE AGAIN”

Written on: 08/06/2016 by B.A. (1 review written)

I order a pack of steam mop pads...they sent the wrong ones. Rang the number gived which turns out to be in Cape Town, told they would sort it and be in touch over a week later rang again. was first told it was the suppliers fault, eventually agreed it was their responsibility and said they would sort it and ring me back that day. Well another week and NOTHING. I have found an email address but a week later no response from that either. Here is a company that claims to be customer-centric, what… Read Full Review

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★☆☆☆☆

“shocking”

Written on: 22/05/2016 by Bailey273 (1 review written)

never will i be ordering from george online again bought a desk for my daughter on wed and paid next day deliver of £4.95,it was arriving between 7 and 1 in morning,I'm self employed so took morning off, by ten past 1 no desk so i looked on yodel who said there was a problem it was faulty so had been sent back to asda and to contact them. rang customer service and put through to 3 different people , and was told that i would get a refund in 3 - 5 working days, as they had to look into how desk… Read Full Review

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★☆☆☆☆

“Speechless”

Written on: 12/05/2016

Has to be the worst website ever. Wrong and/or no sizing given. Products do not always fit even when size is allegedly correct. Seem to like to show off ranges of their products, such as bedding with matching accessories that you cannot buy. Why have them made and include them in pictures if they cannot be bought. Sent the lot back, NOT AS DESCRIBED… Read Full Review

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★☆☆☆☆

“Everyone was right.”

Written on: 02/03/2016 by Acynic (2 reviews written)

Still chasing my order after faulty goods delivered. Like others have said, appalling customer service. Never received a call back after 7 calls despite being promised. Uses third party suppliers and then insists your contract is with them. When second microwave was finally delivered, the guy refused to handover as we did not have the faulty one despite telling him it had already been collected. So no microwave, no callbacks, no refund. Won't give you a number in England to call and you are… Read Full Review

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★☆☆☆☆

“Cheap but certainly not cheerful”

Written on: 30/01/2016 by uniflare (1 review written)

This is my experience of trying to order bedding using then ext day deilvery service; Order all bedding by Thurs 6am. Next day Delivery for Friday. There is a Delivery note box on the website where i assumed the "Deliverers/Drivers" would receive said note.. (FYI, the note said CALL ON ARRIVAL). There were 2 couriers used to deliver my things, one for the mattress (Yodel), and one for everything else (DPD). I get a call on friday morning about 9am, from Yodel, the driver is outside. I receive… Read Full Review

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★☆☆☆☆

“worst customer service ever”

Written on: 18/12/2015 by Carterp335 (1 review written)

wish i had read reviews before using george at asda but i wrongly assumed a big name like asda would have a good customer service. half my order dispatched despite cancelling order before it was dispatched so refused it now trying to get my refund which is proving to be a nightmare so far have called customer services 7 times each time they promise to look into it and say they will call back next day they never do , i will never order from george at asda again it feels like they have stolen my… Read Full Review

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★☆☆☆☆

“Poor service no honesty”

Written on: 12/11/2015

I ordered baby cot and mattress. Received cot which was not in a good condition and did not receive a mattress. Waited for a week and called to enquire and they said that it was damaged during transit so they have not delivered it it was returned to the warehouse and the refund is in process. I wasn't made aware of the situation so I can make alternative arrangements, very ignorant. Did not receive an email that the item has left the warehouse as I received for the cot. Don't think they are… Read Full Review

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★☆☆☆☆

“Shocking customer service”

Written on: 06/11/2015 by Dee8971 (1 review written)

Ordered an ironing board & iron -received the board the next which was great but the iron was coming from supplier-after about 3 weeks I received an email to review the iron which still had not been delivered. This is when I contacted customer service......I was continually told I would get a call back , usually the next day, when they had looked into the matter & contacted the supplier. This didn't happen until the fifth time I phoned & said I just wanted my money back. This person said I… Read Full Review

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★☆☆☆☆

“trousers for giants”

Written on: 05/11/2015 by scotland1975 (1 review written)

trousers bought yesterday. tried on and the waist reached my armpits ! my height is 5ft 7ins. I don't understand how the measurement can be classed as standard… Read Full Review

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★☆☆☆☆

“Appalling and disgraceful customer service ”

Written on: 28/10/2015 by emmaolly (0 reviews written)

I have wasted so much time on this order that I nearly didn’t write this review as I’d had a baby whilst all this was going but I want to warn everyone else who is thinking of ordering any sort of furniture from George.com – please don’t bother. It’s not worth it – caused us so much frustration and upset. Our baby was in hospital for 8 weeks and this pathetic excuse of a company really didn’t make our situation easier. Please order from another company. I have never been so… Read Full Review

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★★☆☆☆

“Needs drastic improvement ”

Written on: 21/10/2015 by Jonahu48 (1 review written)

I've used George online a number of times. While I'm very happy with the items I've received there have been issues with delivery etc. When I've contacted customers services it's been like talking to a wall. The staff member who dealt with my call didn't seem to know what she was doing, spoke poor English and was rude. I had ordered with next day delivery but I didn't receive my items until 3 days later. It took me to contact George to find out what had happened, where I believe they should be… Read Full Review

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