Argos Reviews

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  • Quality of service

  • Layout of shop

  • Value For Money

Summary

'Don't shop for it Argos it!' is their latest slogan and some of us will completely agree! But others are more critical of Argos. Use our reviews to find out exactly why or perhaps why not your next shop should be at Argos!
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Latest Reviews

★☆☆☆☆

“How disappointing Argos has become”

Written on: 23/07/2019 by Fussyfellow (8 reviews written)

I have just had possibly the most dismal shopping experience at Argos. I ordered from their website, which is not very intuitive at all. I got through the ordering process and, at the point of placing the order, it tells me that the item is not stocked at my local store. I am offered three possible alternative stores, all of which are relatively close to mile. One is actually shut, having closed a couple of weeks ago (why, oh why are they still suggesting I may wish to collect from there?). I… Read Full Review

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★☆☆☆☆

“Worst place to ask for REFUND or REPLACEMENT”

Written on: 13/07/2019 by jithoshjohn (1 review written)

My brother who came from UAE for his vacation bought an Airpod gen 2 from Argos, Taplow , Slough. Within few minutes of opening, the airpods, it had signs of being used earlier and hence was not brand new. I and my brother went back and explained the reason for returning. I was denied and Argos staff did not allow me get a refund or a replacement. The line manager was never at site and the next day when I went back the duty manager was very rude and plainly said that they will not give refund… Read Full Review

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★☆☆☆☆

“AWFUL PLACE FOR REFUNDS, AND TO WORK AT.”

Written on: 26/06/2019

I bought a £10 analogue watch at Argos that was on a shelf of supposedly discounted items. It looked quite smart for the price. Within a year the watch started losing time, and eventually stopped. Tried to return it for exchange or refund as was owned less than a year, but was fobbed off with excuses and told it was probably the battery. Have heard this is typical Argos policy on refunds from other people. Compare with Wilko immediate exchange policy. Replaced the battery and watch still… Read Full Review

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★☆☆☆☆

“keep well away”

Written on: 13/09/2018 by firebyrd (66 reviews written)

Bought a phone from Argos within six months it became faulty, after numerous calls to them they refuse to fix it although as with any item in the guarantee period. the contract is with the store or service you purchased it from and not a third party. they simply don't want to take responsibility and simply try to fob you off. My advice keeps well away as once problems start they don't want to know. the staff are arrogant, unhelpful and appalling… Read Full Review

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★☆☆☆☆

“80 yr old dismissed”

Written on: 14/07/2018 by kroome (2 reviews written)

absolutely appalling treatment of my 80 year old neighbor by Argos manager. Just driven her to Moor Allerton store as she had her car written off yesterday, as she had bought a very expensive coffee machine from Argos, turns out despite her best efforts it does not make coffee very well, and has a rubbish milk frother, store 'manager' refused to accept goods back even though not fit for purpose, despite being less than 14 days since purpose (cooling off period), despite having receipt , despite… Read Full Review

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★☆☆☆☆

“Printer”

Written on: 27/02/2018 by AnnieLeena (1 review written)

I bought a printer and thought it was going to be compatible with all computers! not mine, so I took it in to city center, which by the way wasn't the shop I've bought it from, but as I was going in there anyway I thought I bring it with me, and the manager in that shop was so rude. I'm never going back there again, so I took it up to the shop from where I bought it, and the manager there was very nice. He didn't have any problem refunding me, my money. If they want their customer to come back… Read Full Review

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★☆☆☆☆

“Dreadful customer service”

Written on: 03/02/2018 by Queenan (1 review written)

Exercise broke after 8 weeks and an argos engineer said it could not be repaired and customer services would ring me to arrange a replacement. They left a voicemail asking me to ring them back to arrange the exchange which i did. However customer services asked why i was ringing them and insisted i should take the bike to a shop and get the manager to call an engineer to inspect the bike even though they already had this. After 3 calls and 2 hours arguing they said they had talked to the… Read Full Review

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★★★★★

“Never had a problem!”

Written on: 05/01/2018 by DoramuKenji (1 review written)

I have Shopped in Argos in a number of different locations over the years and I've never had what you'd call a serious problem. The staff are always polite and helpful and have done all they could to help. My only negative comment would be sometimes it's hard to get through to an actual store, the phone will ring and ring and ring but it's nothing major. The many times I've used the Fastrack service my items have always arrived well packaged and on time delivered by polite ladies and… Read Full Review

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★☆☆☆☆

“Still waiting on a home delivery 8 hours after...”

Written on: 21/10/2017 by Broussard367 (1 review written)

Spent almost £300 on a tumble dryer plus additional charges for 4 hour delivery slot. Still waiting on a home delivery 8 hours after delivery slot And still no sign. DO NOT USE !!!… Read Full Review

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★☆☆☆☆

“Beware not to be trusted, acting illegally!”

Written on: 01/09/2017 by MarelyWalker335 (1 review written)

I ordered some items from their website as they had an apparent sale called the Home Event. As usual, it was a nightmare trying to find any stock but eventually found some of the items I wanted at a store about 11 miles away. I reserved the items and got confirmation reservation numbers. I made a special trip the next day, paid parking and when I got to the store the items on my reservation had all gone up to full price. I asked what had happened and they said the offer had ended/ They would… Read Full Review

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★★★★★

“Good service”

Written on: 30/08/2017 by goodandbad6 (1 review written)

Wonderful service from Argos in Westfield Stratford. Very helpful and customer friendly sales assistant. Good delivery service item delivered to my home within two hours. None of the shops I visited in Westfield shopping centre to buy a printer particularly PC World and John Lewis were helpful infact they were obstructive.When we went to Argos it was so refreshing that the staff knew what they were doing. They do their job well… Read Full Review

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★☆☆☆☆

“Will not deliver ”

Written on: 19/08/2017 by wfMcDowell419 (1 review written)

I was trying to purchase some garden furniture online and was told it was in stock yet when I tried to pay it was suddenly out of stock. I contacted them to ask why and was told that although they had them available none of them were available in my area. I have never had a national company not prepared to deliver nationwide before. To add insult to injury they have put the price up by £50 over the weekend… Read Full Review

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★★★★★

“tried everything no satisfaction try this.”

Written on: 05/08/2017 by will.222 (1 review written)

If you can't get any satisfaction from Argos and tried everything else go to the the director of Sainsburys. My complaint was with delivery. I don't think is was a Argos delivery.I think it was from a direct from the firm?… Read Full Review

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★☆☆☆☆

“computer tablet”

Written on: 02/08/2017 by lindajones789 (1 review written)

My tablet broke down a week before guarantee expired Argos returned the computer and said as it was within guarantee it would be fixed or replaced. 2 weeks later was called by a lady at Fort Kinnaird park branch Edinburgh and told my computer was water damaged and I would have to pay £180 or get my computer back unfixed. my computer has never been near water and has been well looked after I keep it in a case. I have since discovered on the web that they have done this to other people and this… Read Full Review

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★★☆☆☆

“Argos the sinking ship”

Written on: 26/06/2017 by 77Fisher (1 review written)

Argos were once good, but now they're very poor.I was a regular customer but the customer services department are completely clueless. The most recent example;-Today when I went to the local store I tried to order 12 exercise mats for my workout class only to be told "sorry but the most we allow you to buy is 9" I replied "but i need 12......i have the money here" To which the member of staff replied "unfortunately it's against Argos company policy to allow more than 9 to be sold......try… Read Full Review

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★☆☆☆☆

“Living on past glory, now absolute pile of ****”

Written on: 14/04/2017 by Melvin141 (1 review written)

Waited in all day on my one day off in months - Bank Holiday - didn't even go in the garden in case I missed delivery and get a text at 15:23 saying can't be delivered - why offer a same day service if you can't deliver, total joke! That's a day of my life I will never get back. Sad, sad service!… Read Full Review

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★★★☆☆

“Never answer the phone !”

Written on: 12/01/2017

I bought a large item as a Christmas present which ceased working a week later. I called customer service who said I would have to speak to the store I collected it from. Tried several times over 2 days but no answer! gave up, called the manufacturer direct and had a replacement delivered to my door in 48 hours. Well done to them - Argos please take note… Read Full Review

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★★☆☆☆

“Argos Norwich Longwater”

Written on: 19/12/2016 by nickst17 (10 reviews written)

Two things: Firstly, when you try to order online on a Sunday morning and the item is unavailable, the system tells you that it will be available from 4pm that day..........a little tricky when the stores close at 4pm.......so this is very misleading. This is the best bit - went into the Norwich Longwater branch today and what I bought was the last item currently available in stock. Having watch one member of staff throw the item - in its box - on to a shelf, I moved forward to collect it. I… Read Full Review

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★★★★★

“No issues in the last few years”

Written on: 08/12/2016 by colin1lawrence1 (2 reviews written)

Always prebuy my items and come in to collect. Never had towait longer than 5 minutes so that warrants 5 stars as even when they are busy, still 5 minute wait maximum… Read Full Review

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★★★☆☆

“Scunthorpe Argos”

Written on: 07/12/2016 by noahmoore569 (2 reviews written)

Sometimes the wait times are crazy, they seem understaffed when it gets busy and other times i see 100 staff when there's 0 customers in so maybe they should work their rota a bit better… Read Full Review

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