The lid-opening part of the lid assembly broke off after a few uses of the pressure cooker. I contacted Tower to see about a replacement part but they do not have this part. I asked about a replacement handle assembly but they could not provide that either. When I asked about a new lid they said it would be too dangerous to send in the post!!!! Despite having a 10 year warranty, Tower do not have any support in place if their products are faulty. You are better off buying another make.

I bought two of these fairly recently, one worked (a bit hit and miss though), one didn't. I gave the working one to my daughter and use the other as a handy large ordinary pan now. So I dumbly got another on offer making it cheap, have gone to use it from brand new and steam is leaking everywhere, no pressure. I have used Prestige ones in the past with no problem so I don't think it's me. I'll have to take a good look at it. I think you should go for another brand.

I envied my Boyfriend's wonderful ancient pressure cooker. He bought me a TowerSpeedFour for Christmas...I am SO disappointed (and embarrassed) by its DISMAL performance. The bottom is distorted - useless on my electric hob... ALSO lid-lock takes fifteen minutes to close. MY STEAMER IS FASTER. So much for the anticipated saving of time or energy.

I wouldnt recommend it for a friend or enemies. In 3 months all pieces of this cooker are falling apart. Very disappointed. Buy something more expensive and be happy.

Price was right - product was available - previous model was stolen from the kitchen by a friend of my wife at our party. Third outing the Manual Lid Lock snapped off its weak plastic stud mounting and yes, you've guessed it, spares are not available! The P&P costs of returning it to the retailer aren't worth it so - anyone want a deep stockpot thats rather heavy? Collect only.

I have used my Tower Family pressure cooker for the last 16 years and have only had to replace the rubber air vent and the rubber gasket once in all that time. I now need to replace the rubber gasket as mistakingly put it through the dishwasher and it doesn't fit too well now. I use my cooker to make jam , large pots of casserole and to cook gammon joints. It is so easy to use, and the resulting gammon joint just falls apart and is so tender it is wonderful. Cheaper cuts of meat that need to be cooked slowly are always so much better when cooked in my pressure cooker. All you have to do is carefully follow the instructions and ensure enough water is added so as to not let it boil dry. Happy cooking!!!

My husband purchased a Tower speed 4 pressure cooker model no 4374 from Argos in Maidstone on 22/9/2010. Unfortunately after two use this product blew up causing first and second degree burns to my daughters face, chest and right arm. She will be scared. I would not rate this model. However, in order to leave this review. I have given it one star.

The 4355 looked good and controls are very easy to use, but base buckled on first use. May be OK with gas but useless on electric cooker, Aga or similar. Intend to try to press base back into shape but have replaced with a Prestige.

Good value cooker and quite economical to run as steam loss can be controlled using a simple red indicator which indicates optimum pressure.

I have been using this cooker for over 3 years now and ran out of fusible discs. Argos was selling these for £8 including packaging and other providers were similarly priced.

Finally found the manufacturers site (Russell Hobbs), who sell 3 discs for £1.86 incl vat and post.

Website: http://www.saltoneurope.com/

bought to replace a large p/cooker,1st time used valve blew.Replaced, blew after about 8 uses.replaced,now o.k. However,thumb catch now has snapped off.Went back to using old large one[another make] Have now bought another tower p/cooker [same model].Been using it about 6 weeks [4-5 times a week ],O.K up to now ,does what it supposed to. Perhaps webought a rogue one ?

I got one for a birthday gift last year and we use it through winter to do the best winter meals, a ox tail stew in 45 mins, I am doing lamb shank tonight, 35 mins and it will be on the plate ready and..... Ill let you all know.

I bought this non stick version to replace an old but fantastic Tower pressure cooker. Plastic slider control to open lid broke in first week. Non stick interior lasted just a few uses and could not take the heat so literally burnt off. Can'tfind replacement slider anywhere. Can't locate Tower directlyto ask them for one either.