Pizza Hut Reviews

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★★☆☆☆
1.8 / 5
21% of users recommend this
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  • Quality of service

  • Quality of food

  • Value For Money

Summary

Share your experiences of what you think of Pizza Hut and other chain restaurants. Compare food and service rating and let others know about what you like and dislike.
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Latest Reviews

★★☆☆☆

“Run away, close the app or hang up that phone!”

Written on: 09/11/2020 by 277Vaughn (1 review written)

I WILLNOT order from Pizza Hut again. For several years the quality of the ingredients has become poor, along with outrageous prices. Your crusts even taste of poor quality flour and cheap yeast. My medium thin crust pizza was overcooked, dry and tough. It was advertised as $6.99 and ended up to be $9.98. I added ham, red onions and pineapple. The PAPER THIN shaved ham and the SLIVERS of onions dried up, curled and burned to black on the edges. Where in the world do get TINY pieces of… Read Full Review

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★★★★★

“Decent Pizza”

Written on: 24/08/2020 by disarythakur (2 reviews written)

Pizza Hut pizza is a good pizza that is consistent across there stoes … Read Full Review

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★★★★★

“love their taste and happy with their service”

Written on: 11/06/2020 by margartscor734 (1 review written)

i've been going to pizza hut near my house in Phoenix. due to covid-19, i've been delivering their pizzas to my house. the manager there is a great person to talk to. every time i call, he knows what i want and he throws in few things for me like breadsticks or sodas. this makes me special and i have no reason to change my pizza place. … Read Full Review

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★★★★★

“they have some good deals going on”

Written on: 22/05/2020 by DanikaDaloka5476 (1 review written)

living in LV alone, i order alot for delivery. pizza hut makes pizza exactly what i wanted - i always put double amounts of olives and mushrooms which they always have a lot more than any other place. not so much on their extra items - they need to change that! overall, i like their pizza but need to improve their extra items. we want more selections… Read Full Review

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★★★★★

“nice pizza delivered on time”

Written on: 14/05/2020 by MauryAlberts (2 reviews written)

ordered one last night for delivery - was delivered in 20 min! great driver - left the pizza at the order and stepped back until i pick it up will definitely order more especially during this COVID19! hope everyone safe and stay healthy!… Read Full Review

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★★★★★

“Friendly, helpful and spacious”

Written on: 06/10/2018 by Judgect64 (1 review written)

On Wednesday 3rd October I wanted to take my wheelchair bound husband for a pizza at Pizza Hut, we tend to go to the same pizza hut, and although a very friendly place, a real struggle to enter the Pizza Hut!not much room! I browsed Pizza Huts and found High Wycombe, the one within the retail park I rang ahead, and spoke to the manager, he told me they have a button to access the doors, and he would reserve a suitable table My husband and I arrived, easy to find, easy to park, very easy… Read Full Review

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★★☆☆☆

“Service and taste are not the same as before”

Written on: 06/09/2018 by Jerdiam (11 reviews written)

Service and taste are not the same as before. Unfortunately, this franchise does not keep pace with the times. Now I order pizza in other places. Here I do not recommend pizza, all the bad quality: from the base to the filling, the service leaves much to be desired… Read Full Review

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★☆☆☆☆

“Delivery takes money but no pizza”

Written on: 01/07/2018 by MaceyHurley378 (1 review written)

Ordered pizza online for Loughborough branch; payment has been processed but pizza hut website crashed so received no email or text. When phoning branch to see about my order told this happens a lot and they haven’t got my order only my money in pending at worldpay so I get no pizza. Phoned customer service who took my details said pizza hut are aware of this problem, that I will get my money back within 72 hours but unless I pay again I get no pizza. Do not order online… Read Full Review

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★☆☆☆☆

“At last! ”

Written on: 18/04/2018 by AlessandraPhillips491 (1 review written)

It has taken nearly 2 months to get a £12.24 refund. I phoned customer service at least 6 times, it took 30 mins each time for them to answer, was not interested not even apologetic to what happened probably hoping I would just let it go and forget it. How many other people have, I wonder?… Read Full Review

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★☆☆☆☆

“General Manager”

Written on: 22/03/2018

I work in a factory in Fletcher, NC. For 19 years we had a local Pizza Hut down the street where many of our workers went for lunch. Last year it moved to the other side of town. A work associate called to the Pizza Hut yesterday and was told by one of the waitress that they would deliver to our place of business. Today when I called to place the order a man asked my phone number and name then told me they do not deliver out this far. I told my fellow associate and she suggested I call… Read Full Review

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★☆☆☆☆

“bad service, worse employees”

Written on: 13/02/2018

I was ordering a pizza and wings for my fifteen and ten year old daughters while their father and I went out with family for dinner, I ordered the pizza at 5:10 pm and left at 5:20 pm at about six I got a call from my fifteen year old saying it wasn't there yet, I told her it had only been fifty minutes it should be there soon. I later that night got another call from her saying it still wasn't there at 6:30 pm after checking the order, it saying nothing about its been delivered. I called Pizza… Read Full Review

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★☆☆☆☆

“Not real smart!”

Written on: 20/11/2017 by Marin306 (1 review written)

We ordered almost $90.00 in food. It arrived late and was incomplete. It had been almost ANOTHER waiting for the rest of the order when we called for a credit instead. I then complained that the drinks were hot. She said "The only drinks that should have been hot was the Pepsi". What does that tell us? NOT REAL SMART. Basically she KNEW she was sending hot drinks. I asked for a refund and she agreed to refund only the Pepsi drinks. SO WHY CAN'T THEY REFUND A COUPLE MORE DRINKS TO MAKE UP FOR… Read Full Review

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★☆☆☆☆

“There are Far Better in Your Area”

Written on: 13/11/2017 by BritneyWatkins330 (1 review written)

I have ordered from this Pizza Hut many time over the years. In the past couple months is has steadily gone down hill. This recent order will likely be my last. I ordered online, half and half as my husband and I have very different tastes. After the delivery driver departed I found that they had forgot the extra marinara (that I paid for). When I called the girl said, "you called for that? Ummm ok." When I asked to speak with a manager she hung up on me. When I called back and asked to speak… Read Full Review

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★☆☆☆☆

“ HORIBBLE CUSTOMER SERVICE”

Written on: 28/10/2017

10/28/2017 Service is usually pretty decent, but today 10/28/17-Halloween weekend, WOW! HORRIBLE! I usually do delivery service. There were nly two people working with a lot of customers to serve. Many walked out because it took too long to take an order, orders were messed up, the women working there had horrible attitudes. One man observed one of women handling food, but running her hands in her hair. By the way I am going to call the health department. They should be wearing gloves. I… Read Full Review

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★☆☆☆☆

“2 hours late”

Written on: 20/09/2017 by Ariela380 (1 review written)

2 hours late after several calls. Promising delivery, turns up cold a… Read Full Review

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★☆☆☆☆

“On line ordering”

Written on: 02/09/2017 by Vogelva50 (1 review written)

Placed an order on line. Check out said order did not qualify for offer requested was for collection only. so ordered larger pizzas for delivery and paid on line. Got a call asking which order I wanted as they were all made and on there way ( this was 4mins after ordering????) I was told I would have to pay for both orders. When they arrived the toppings were very sparse. Will not be ordering again… Read Full Review

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★☆☆☆☆

“What's the point of a pickup time?”

Written on: 31/08/2017 by Wagnervj483 (1 review written)

I ordered a pizza at 8:04pm to pick up at 9:15pm, when I got there at 9:15pm they weren't busy, about 6 guys just walking around talking in the back and had an employee walking around in a sweaty tank top.I was told my pizza would be right out (mind you I was on my lunch break). 15 minutes later I finally received my pizza. What's the point of a pickup time if you still have to wait????… Read Full Review

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★★★☆☆

“Kids are happy”

Written on: 05/07/2017 by Cullen207 (1 review written)

I have to say the pizzas are very nice but I hoped the new menu would be better. They are the same pizzas actually and not very much changed. The dough is very oily and I don't like that. Make me extra fat and I feel it when I stand up. Still quite expensive and if you got children who like the pizza then can be expensive trip out. The Pizza Hut is not for me but the kids like it so I give it 3 out of 5. … Read Full Review

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★★★★★

“Amaze”

Written on: 18/05/2017 by 335Pennington (1 review written)

Much better than Dominos!. Fantastic delivery, never had a bad time. I would re4commened over and over again to anyone that asks. really enjoy both delivery and sitting in their restaurants… Read Full Review

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★★☆☆☆

“Even though staff was friendly and welcomed, pizza...”

Written on: 06/03/2017 by 242Corbett (1 review written)

Even though staff was friendly and welcomed, pizza itself was not cooked properly, as its base was completely raw… Read Full Review

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