Skanes, Romance Eden Club

Overall we had a fantastic time as we were simply there for a rest and a quiet time, I went with my friend last may and enjoyed it so much I went again in september on my own, the staff remembered me and looked after me, there are a lot of german people there but I got on very well with everyone and made some new friends. We are going again in July .

Myself and our 9 year old spent much of the holiday on the toilet.

Not a nice place as if you leave the hotel and there is just a road both ways and the streets are full of rubbish. Sorry to say but a place only for pigs.

Never again to Eden Club or Tunisia.

It is a brilliant family holiday. I have just got back from the Eden Club Hotel in Tunisia, and I thought it was brilliant. The animation team who organise the sports, leisure and kids activities are the best. The shows at night are excellent. The comedy shows are hilarious. We were there for 1 week and met another family who were there for 2 weeks, and we all had a great time, and would go again. The weather is great too.

One bit of advice is that you will get pestered by people to go on camels and boat rides etc., which were great too, but they are extra. They are worth the money, but make sure you banter your price down a lot, and the same goes for the shop on site.

The rooms are OK, although nothing special, but then again you don't spend much time there.

The swimming pools are good, and there is an aqua park open from 10-12pm and also 3-5.30pm, and the chutes there are great.

The rooms at Skanes Romance Eden Club in Tunisia were adequate for the time spent in them. The chamber maids were efficient and thorough. When the beds were made each day they would leave flowers on the sheets, which was a really nice touch. Everyone made you feel welcome, and the majority of the staff were pleasant and spoke good English. In other comments, people have said that this hotel is geared for German guests; there were a lot of German people at the hotel, but the Manager does want more British people to go to his hotel, and I would certainly recommend Eden Club, as it is now known.

Romance Eden Club:

Spent 24 hours waiting for a room because when we arrived at 8pm they said there was none. so we slept in reception with 5 sunbed mattresses. I didn't want to go to sleep incase the flies ate me. I wish if I took fly killer with me because they are really irritating when you are exhausted and tired. The next day we was waiting to be transferred to another hotel but this didn't happen until bout 6pm. The flies again seemed to run the whole of the restaurant. As I looked in through the window the flies ate most of the food while the guests at the hotel starved.

Well!!!! what can my girlfriend and I say? Romance Eden? doesn't do what it say's on the tin?? when we arrived at the airport we got a taxi! English beware as we got done. make sure you ask the price first or demand the meter to be turn on!!!! we got to reception to check in and had no acknowledgement of us coming. do they speak English? NO! the room was unmade, very small, dark and the balcony what a joke!! breakfast Mmmmmmmm yummy! NOT!!! one of the so called chiefs continued to use his bare hands to sort out the Dried up rolls from the croissants. and loads of flies!!!! The constant lack of sun loungers and umbrellas. if you don't get up at you're stuck. Lunch buffet style self service. because of the hygiene we didn't go adventurous as there was not much choice. what ever you get for lunch you get that evening maybe even lunch the next day if you're lucky!!!!!! oh yeah lunch is served with more fly's!!!!! dessert? it gets better bowls of slop! classed as mousse! little cake things! water melon, furry nectarines. oh you guessed it fly's! night entertainment none existent! hotel shop same or more expensive than UK prices? drinks, beer weak! warm soft drinks in small plastic cups! ladies beware! unless you're after a bit of action!

We are just back from Skanes Romance Eden Club and everything is geared towards Germans. There is no information in English and very few of the staff actually speaks English. Included in this fact is the entertainment, which is done by the local animation crew, and despite the obvious enthusiasm leaves a lot to be desired!

We were also promised a sea-view, and if you have imagination and a high-powered x-ray telescope, then you would have one.

Along with others here you can only change money at set times and what these set times are, is anyone's guess.

Every nationality apart from British were provided with cushioned mats for sun loungers and when asked why, we were told that we could get them if we paid, so we had to fork out £3 per day for something we were told was all-inclusive. This paying part was only on a good day, and on some days we were told no.

Food: ... forget it!!! Breakfast was totally inedible and consisted of sausages and eggs. I have tasted some bad food in my day, but my 9-year-old son, who was practically starving refused to eat the sausages, as did the local cats that I fed one day, and they were scrawny looking! One guest asked for eggs when the trays had been empty for some time and was handed two, which were raw. When he asked for them to be boiled, he was swore at. Lunch consisted of Stew and Spaghetti. Dinner consisted of Spaghetti and Stew. Snacks at 3 - 5 consisted of cake at the bar, but if you asked before 4, even although the trays of cake were actually there, you were refused point blank, much to the embarrassment of my wife and a few other British guests. Snacks at 11 - 12 as per brochure, were provided, these were little round biscuits that I remember making in Home Economic classes in High School!! My son actually went hungry on a supposed All-Inclusive and because we were a twenty-minute taxi ride to Sousse (were only decent takeaways were) and this cost £10 round trip, but was worth it to feed my son. Our family and 4 other families ended up eating out every night bar one. I have been on 6 all-inclusive holidays excluding this one and food wise this doesn't compare to even the worst other one.

As per brochure, you are on the beach, but it is dirty and sea is full of seaweed

The men are very pushy and "hands on" so women beware of this.

The pista de r sistance for me was the fact of having 1% beer served up and them expecting you to accept that the local beer "Celtia" was very expensive and we had to pay for it. On any all-inclusive local wine, spirits, beer has always been included, but not here. I bought vodka at the bar only for change and it cost me nearly £4. When a representative eventually showed up after 5 days he had a stand up argument with the Hotel Director and told him to give the local brew, Celtia to the guests and he refused. The order of the day for this hotel was "scrimp" and in all aspects of food and drink they were excellent at it.

On the subject of the representative, after 5 days of trying, when he showed up, he had no complaint forms. He arrived the next day with the forms and after 10 minutes told all the complainers that he had to go to other hotels, even although we personally hadn't started writing. One guest said that he couldn't go because he was still writing and he was told he would hit him if he tried to stop him. An argument ensued and resulted in the representative pushing a guest, and becoming very aggressive. This representative was a local and over 6ft, so one can imagine the fear and alarm this caused.

In summary, my first visit to Tunisia was a bad one, and I will probably not go back. This decision is solely down to this hotel, as I won't take the chance for my family that this is not indicative of the country.

I strongly advise that British people give this hotel a very wide berth.