Shell Petrol Stations Reviews

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★★☆☆☆
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Shell Petrol Stations
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Latest Reviews

★☆☆☆☆

“Shell Yardley Wood - AVOID”

Written on: 21/01/2021 by dm1970 (1 review written)

I got petrol here this evening and was served by an attendant who had a real problem. I checked whether I had a VAT receipt or not and couldn't find the VAT number. When I asked him where on the receipt it was, he snapped that it was on the receipt. He wouldn't even look at me. Okay, maybe he was having a bad day, but really? His customer attitude STINKS. What is it with people nowadays? He acted like he despised his job and his customers even more. If I was this guy's boss, He'd be… Read Full Review

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★★★★★

“Uttoxeter Shell select ”

Written on: 26/12/2020 by TishBeasley (1 review written)

Happened to come through the same garage yesterday (Christmas day) and today and both female employees were so helpful and polite, couldn’t recommend highly enough!… Read Full Review

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★★★★★

“credit limits”

Written on: 28/02/2020 by 40Humphrey (1 review written)

A member of your staff assisted me in this matter I wished to alter limits on 3 cards issued to this company From start to finish your staff member was helpful and pleasant They also kept me informed to progress and the outcome Many thanks … Read Full Review

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★☆☆☆☆

“Shouted at in Shell garage in North Chailey”

Written on: 01/05/2019

I went to my local Shell garage today In North Chailey, East Sussex, to fill up my car with petrol. Unnoticed by me, was a sign printed on paper, blowing in the breeze underneath the pump. As I stand at 6 foot tall in my boots, I didn't notice it. It said 'cash only.' If the sign had been near the screen that tells you how much petrol you're putting in the car, or on the pump itself I would have seen it immediately. As it was, I only saw it as I went into pay. When I explained my predicament… Read Full Review

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★☆☆☆☆

“Staff and Manager clueless about customer service ”

Written on: 28/03/2019 by TBoneT (1 review written)

This Shell garage has recently been allocated Ebay collection status. God knows how. Appalling incompetence regarding how the system works and a imbecile jobsworth manageress who was shockingly impertinent and withheld my parcel! I will never use this joke of a garage again, and ebay were equally concerned when I reported my unbelievable experience. An investigation by eBay is pending and hopefully they will have this service removed from this Mickey Mouse garage and staff… Read Full Review

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Juliad22's Response to TBoneT's Review

Written on: 26/04/2019

If a customer is asked to provide ID to collect a parcel then that is what happens, unless said customer is too arrogant to think this is necessary, which is what occured in this instance, therefore the parcel cannot be handed over, the parcel delivery company fully support and even demand this.
Hahaha, Jobsworth! You clearly need to look up the definition as this couldn’t be further from the truth and as for Imbecile, it was you wearing crocs

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★★☆☆☆

“Member of staff incompetent”

Written on: 06/02/2019 by Megsgarden (1 review written)

Called at Shell in Helsby Cheshire on 06/02/19 4.30pm. I don't usually write reviews but the middle aged lady who was serving tonight is unbelievable. I live local, and every time she is working I experience queue's out the door - she can't get card machine to work or some such nonsense. Tonight she hadn't charged the chap in front for his shopping (he kindly informed her of this), so she spend ages trying to sort it out, getting extremely flustered and working at a snails pace. Then finally… Read Full Review

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★★★★★

“Markham Manor A1 North - So Helpful!”

Written on: 30/01/2019 by DarcyV (1 review written)

Ran out of water for my windscreen and pulled into the Markham Manor Shell Petrol Station on the A1 Northbound (site 406). I dont ususally write reviews but the manager there was so helpful I thought I must. He went over and above to help me. I didnt need petrol but he pointed me to the water, he then asked if I had any screen wash to put in. I didnt. Told him it wasnt required (proabably I was being tight as I had a bottle at home and didnt feel I needed it). OK so its January and overnight we… Read Full Review

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★☆☆☆☆

“Beware of fuel purchase at Shell Garage Watford Road”

Written on: 21/11/2018 by Amarin3 (1 review written)

I wanted to fill up my car with a small amount of petrol (5 litres) which would get me through at least a few days or more until I was paid next. I don't do long distance and I have a new car. When returning to my car I noticed my petrol gage hadn't altered which I thought very odd as you would usually see an instant increase of petrol showing. I then headed home (only 10 miles away) and within 7 miles I was in the red! I went to another garage, put the same amount in, low and behold my petrol… Read Full Review

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★★★★☆

“Didn’t need to help”

Written on: 02/03/2018 by Gratefulforhelp (1 review written)

Big thank you to the person I dealt with at shell garage puffin cafe, penmaenmawr for filling a small barrel with water, with her kettle cos the outside tap was frozen, so we could hand flush our toilet when our water supply was frozen. Didn’t need to help but did so willingly… Read Full Review

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★★★★★

“Phone call made to Roukenglen, Roukennglen Rd, Glasgow”

Written on: 04/02/2018 by AlexisJarvis (1 review written)

It's difficult not to mention the persons name that you want to praise !! I phoned the petrol station on Sunday 4/2/18 about 11am. She answered the phone and asked if I could call back as she was very busy at that moment. I said yes, of course. About 5 minutes later I was called back and asked how she could help. I asked for P plates. She didn't have them in stock......told her that I'd been driving a while but I was going on the motorway and not very experienced. She gave me great advice and I… Read Full Review

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★★★★★

“Just been to my local station in Gee Cross, warning...”

Written on: 28/11/2017 by 442Griffin-Alt (1 review written)

Just been to my local station in Gee Cross, warning light came on for air, lovely guy offered to check all my tyres we chatted away whilst he did them all, I needed fuel OMG he did that too even converted me to V power. Then went to pay and the cashier was also lovely. WELL Done guys. Regards … Read Full Review

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★☆☆☆☆

“Rude and Abusive Staff”

Written on: 29/08/2017 by AU55VPL (1 review written)

Unfortunately one rude and abusive member of staff at the Stirling Roundabout just off the A1, opposite Morrison's has meant that I would never recommend family and friends to use this garage. I have had to get the Police involved and hope that Shell will take appropriate action to ensure such staff are better trained in customer service… Read Full Review

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★☆☆☆☆

“Discussing service”

Written on: 25/05/2017 by Flinx (1 review written)

Don't use shell dewsbury on a bike 6mins for no fuel 2 trips to counter as fuel would not despence for my motorbike. I was not taking it out of the pump propley! !!!!!!!!!!!! all other pumps in use saw all used twice Such a poor experience will never go to shell again… Read Full Review

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★★★★★

“Great service”

Written on: 15/01/2017 by MartynJR66 (1 review written)

Good old fashioned service from 2 very pleasant young lads one filled the tank and other in shop. Took a loyalty card as will use this station more often now… Read Full Review

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Zaq1Xsw2's Response to MartynJR66's Review

Written on: 07/02/2017

Bradford service station
Very good service by cashier.

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Zaq1Xsw2's Response to MartynJR66's Review

Written on: 07/02/2017

Bradford service station
Very good service by cashier.

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Zaq1Xsw2's Response to MartynJR66's Review

Written on: 07/02/2017

Bradford service station
Very good service by cashier.

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Zaq1Xsw2's Response to MartynJR66's Review

Written on: 07/02/2017

Bradford service station
Very good service by cashier.

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★☆☆☆☆

“Very rude nothing but a bully for a 50 odd year old woman ”

Written on: 14/11/2016 by Haloooo (1 review written)

My Daughter went to a shell petrol station on ring road Sheffield to be humiliated bullied and spoke to like a dog because her card got declined for £10 the disgusting cashier refused to let her leave until paid (how can something be paid without going home for it ) my daughter phoned me absolutely heartbroken I could here the cashier in the background been rude to her and talking down to her I told my daughter to put her on the phone which she I explained to this awful woman we don't live… Read Full Review

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★★★★★

“Liphook A3 garage”

Written on: 14/11/2016 by 494Buckley (1 review written)

Fantastic geniune cheerful service from guy on the till,made a real deifference to my journey… Read Full Review

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★☆☆☆☆

“No change”

Written on: 04/11/2016 by sudu (1 review written)

Yesterday (3rd November 2016) around 8.30pm I stopped my taxi at the Shell Hampton Park service station in Burgess Road, Southampton to pick up a passenger. The service station was not busy so I decided to quickly fill up before starting the journey. I am very annoyed about the service I received. I put 10GBP worth of diesel in my taxi and went to pay with a 50GBP note. The cashier said he did not have change and asked me to wait until he had served the next customer so that he could give me… Read Full Review

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★★★★★

“Esso Petrol Station - Henllys Way, Cwmbran”

Written on: 13/09/2016 by JannieT (1 review written)

I recently fell and broke my hip at the Shell garage on Henllys Way in Cwmbran. The petrol attendant was absolutely brilliant. It was 0900, the busiest part of her day, she looked after me and continued to run the petrol station whilst remaining calm and professional. She was amazing and I can't thank her enough. She provided me with more than 5 Star service. An amazing lady. THANK YOU… Read Full Review

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★★★★★

“Thrussington Shell Garage Fantastic Staff”

Written on: 23/05/2016 by brokendowncar (1 review written)

My vehicle broke down at this service station and the staff (especially Roselyn) could not have been more pleasant and helpful especially as I was there for 4 hours. All of the staff at some stage came to check I was alright and looked after my friend and I very well… Read Full Review

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★★★★★

“Fantastic Staff”

Written on: 23/04/2016 by Hallht131 (1 review written)

After getting a flat tire on my cargo bike I stopped at the Shell garage on Beach Road in Tynemouth to pump up my tire with the air machine I couldnt manage it and my tire went flat I was completely stuck and at a loss what to do my son was fast asleep. I went into the shell garage to ask for some help the staff in there are amazing! They went above and beyond to help us the manager even tried to fix a broken foot pump with tape that she found in the back she was so friendly and helpful. The… Read Full Review

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