Youngs Suit Hire Reviews

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Youngs Suit Hire

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Latest Reviews

★★★★★

“Fantastic suits great service in store”

Written on: 09/09/2021 by ROGER06 (1 review written)

I originally ordered my suits two years ago but I had to perspone my hire of the suits due to the pandemic. Even though I originally ordered through debenhams, the order was honoured dispite the closure of debenhams. The hire changed to suits direct this was a concern at first but luckily we had an advisor in charge of all of dealings with suit hire. He is an asset to the team with his professional approach and going beyond his responsibilities with out his chasing and phonecalls I'm sure the… Read Full Review

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★☆☆☆☆

“The worst company I have ever had the misfortune to use”

Written on: 09/09/2021 by AJ91 (1 review written)

YOUNGS SUIT HIRE - AWFUL Awful company. The very worst level of customer service. We booked suits months in advance, when it comes to delivery they deliver dirty suits, in the wrong size. Ok. I can live with that, you try and email them, no reply. You phone them and your left on hold for over 2 hours on a 0845 number, to then be cut off. Charged £130 in excess call charges. Send out new suits, again issues with them. Either dirty or missing buttons. Deliver a suit 300 miles away on the… Read Full Review

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★☆☆☆☆

“Unprofessional and unreliable company ”

Written on: 22/08/2021 by 436Webster (1 review written)

Youngs did not deliver the suits on time. When chased they come up with constant excuses. 1/3 of the suits which were dispatched were sent to the wrong addresses. The suits had clearly not be cleaned in advance. We has missing items from our delivery. Our suit measurements were taken in a Youngs store 7 out of the 8 were all incorrect. Customer care is beyond poor/non existent if they even reply to an email or pick up the phone which charges you a premium. Avoid this company at all costs they… Read Full Review

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★☆☆☆☆

“DO NOT USE EVER”

Written on: 09/08/2021 by barrettnomore (1 review written)

THIS IS BY FAR THE WORST SERVICE I HAVE EVER USED AND I WOULD NEVER WANT ANY OTHER BRIDE OR GROOM TO HAVE TO GO THROUGH THE MISERY THAT I DID CONSIDERING IVE HAD THIS ORDER BOOKED FOR 18 MONTHS IT STILL DIDNT COME ON TIME. IT CAUSED ME SO MUCH ANXIETY IT NADE ME ILL ON THE WEEK WHEN I SHOULD OF BEEN BUILDING UP TO THE BEST DAY OF MY LIFE NO ONE ANSWERED MY CALLS AND I NOW HAVE CALL CHARGE TOPPING £45 AS EACH TIME I WAS ON HOLD FOR NEARLY 2 HOURS. EMAILS WERE ANSWERED BUT RARELY ON THE SAME… Read Full Review

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★☆☆☆☆

“Pathetic rubbish beware.”

Written on: 09/08/2021 by Aberdyfi (1 review written)

Shameful and shambolic company don’t use!!!! didn’t complete order for my Daughters wedding and impossible to contact them to complain on phone for over two hours in queue then got cut off did this several times wrote an e mail and on their chat line service no response pathetic.can’t think of a more stressful time waiting for a suit to arrive on the morning of wedding when promised it would be there on the previous day by noon.had to buy trousers and jackets separately to make up the… Read Full Review

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★☆☆☆☆

“If I could 0 review I would ”

Written on: 31/07/2021 by McWilliams118 (1 review written)

I had one suite not turn up for my wedding and when trying to chance where it is can never get through on phone and they email then never get back to you. Asked for a refund for missing suite they said yes and still not got it. Such bad service and suites are not all that either… Read Full Review

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★★★☆☆

“Charge my card without my concent”

Written on: 01/10/2019 by Danny12453 (1 review written)

Charge my card without my concent, for an additional try on and delivered damaged trousers on the actual delivery of the suit I'd be wearing for my wedding. However the do have very good, customer service over the phone. Would give average to poor for my overall experience… Read Full Review

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★★★☆☆

“NOTE the small print”

Written on: 27/06/2019

We hired waistcoats and cravats for my daughters wedding. All was well until the items were returned. The bag labels received with the hire times do not give any indication of when they should be returned, the original paperwork had been misplaced during the run up to the wedding, so we were 2 days late returning the items and ended up paying much more than expected. When I suggested that it would be helpful to have return in 2 days clearly stated on the suit bags or bag labels I was told by… Read Full Review

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★★★★★

“Fantastic service, pristine condition”

Written on: 10/12/2018

I was a little adamant when looking at the reviews on this site. I had visited other places such as Moss Boss, but didn't really find what I wanted (and the prices were very high, I had to think about it considering it was a big order). Last ditch effort, I went for Youngs Hire through Debenhams in Guildford. The guys were very helpful and within a short amount of time, we were measured and had chosen the suits for me and my groomsmen. They even gave us pointers on what would work best with… Read Full Review

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★☆☆☆☆

“Wrong every time ”

Written on: 16/09/2018 by Drob204 (1 review written)

I used youngs suit hire for my wedding this year. I showed the 'tailor' which colour suit I wanted and design, however they couldn't provide me with one to try on. 1 week before my wedding day and it's now final fitting. I tried on my suit which was a lot darker than I originally wanted plus it was 3 times too big. I said to the lady who was measuring me up that this ain't right and her answer was 'it's how it is. I asked for a smaller size to which she didn't agree with but ordered anyway, be… Read Full Review

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★★☆☆☆

“Still Waiting”

Written on: 05/09/2018 by 1948Marshall (1 review written)

We have been waiting in for 3 days for Youngs via DPD to collect 5 suits. Lots of time slots given but we're still waiting. Staff unhelpful. Suits arrived Ok, not bad quality, some fitted better than others but this collection business just a farce. Would think twice before I used them Again!… Read Full Review

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★☆☆☆☆

“Aviod”

Written on: 14/12/2017 by Chapmanfc357 (1 review written)

Absolutely appalling service. Would not recommend and will never consider this service again. We had so many problems, the staff we dealt with were rude and unhelpful, the suits didn’t fit, even though people had been measured for them and I was charged for 12 suits, even though we only hired 11… Read Full Review

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★★★★★

“Top bloke”

Written on: 04/11/2017 by ManchesterM1ke (1 review written)

The person I dealt with in the Young’s menswear hire section of Debenhams in Stockport helped us in our hiring, measuring and fitting for Morning suits for my daughters wedding in October. He was extremely helpful and knowledgable and I wouldn’t hesitate to recommend him. The suits were very good quality and a great fit and we all looked fab. Thanks to the person I dealt with you are a top bloke!… Read Full Review

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★★★★★

“excellent”

Written on: 04/10/2017 by Frankie413 (1 review written)

Visited Young's at Debenhams Hull on Saturday 30th September to hire suit an upcoming dinner was immediately impressed by the person I dealt with who made the suit hiring process so easy. Very efficient and knowledgeable. Collecting the suit next weekend… Read Full Review

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★★★★★

“Superb service and outfits!”

Written on: 06/05/2017 by Malloryj313 (1 review written)

My son hired his suit via Debenhams in Basingstoke and was very impressed by the service and quality of the suits supplied. The salesman showed an interest in the wedding, gave assurances about delivery and generally we felt in 'good hands'. Nothing seemed too much trouble. The suits arrived in plenty of time and were deliver to two different department stores as requested. They all fitted perfectly and everyone looked very smart. The whole process from ordering to returning the suits was… Read Full Review

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★★★★★

“Superb service, great quality, great price ”

Written on: 01/04/2017 by Sheehan120 (1 review written)

Hired all our wedding suits from Youngs, at Suit Direct Bridgend. All I can say is FANTASTIC! Superb service and great attention to detail. Would highly recommend to anyone. Nothing was too much trouble, the staff were all friendly and helpful. … Read Full Review

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★★★★★

“Perfect - Just what we needed - Affordable and stunning!”

Written on: 13/09/2016 by McCormickll441 (1 review written)

We are astonished at the number of negative reviews on this website - we had a perfect experience with Youngs. They even allowed us to have an extra groomsman suit hired 3 days before the wedding and could accommodate groomsmen from all over England. The suits looked wonderful and were the most affordable on the market!… Read Full Review

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★★★★☆

“Wonderful suits - great value”

Written on: 25/07/2016 by 1979Moody (1 review written)

I used this service through Debenhams. Given the small number of reviews here I wonder if it is just disgruntled posting. We hired 5 suits and so got one of those free and 10% off for paying in advance. With insurance a full suit was about £100. They were excellent quality. I have given 4 stars because the website (sortmyweddingoutfit) is not all that clear and the fact that everyone has to go into store is cumbersome. 2 of the wedding suits had to be changed for size after the came in - one… Read Full Review

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Spendlove's Comment

Written on: 06/08/2016

that's why suits come in so you can have your fitting and any change overs that need doing don't forget it is hire and has been hired out times before so sometimes the sizing is not quite right due to as I said its been hired out before and might be a little baggy the stores don't keep the suits in store so that's why they do a change over

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★★★★☆

“good service”

Written on: 26/12/2015 by spendlove (2 reviews written)

3 times I have used this service now from Basildon/lakeside branch found the service excellent. there were a few errors of the goods coming in which I am lead to believe that if youngs have not got the size they will substitute one but the staff are quick to rectify it. I have read other reviews but have had no problems if I had any problems all I say i say is if you go into lakeside see the gentleman and in Basildon see the lady which to be honest she is hard to get hold off but would… Read Full Review

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★★★★★

“Wedding suits”

Written on: 17/10/2015 by DavionDavis (1 review written)

We hired 12 suits from debenhams youngs at lakeside. Fantastic service, few items where to big due to changes, new items ordered without and fuss. All suits were fantastic for the money!!… Read Full Review

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