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Written on: 17/06/2006 by imwithstupidhead (1 review written)
Network Streaming Support Desk is simply head and shoulders over any alternative. having the appliance in-house gives us a lot of comfort… Read Full Review
Written on: 22/06/2005 by mcflem06 (1 review written)
I've used several Help Desk products, Network Streaming Support Desk being one of them. I was impressed overall with the product for a couple of reasons. The first being that it was able to deploy via a host, or by physically installing it. Second, it has a decent interface.
Recently however, there have been several products that have begun to replace Support Desk. Personally, I have begun to use LogMeIn.com's IT Reach. I recommend this for several reasons: No more problems with Dynamic IP…
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Written on: 13/04/2004 by Cthulhu (1 review written)
Network Streaming Support Desk software is quite simply amazing. The client download is a mere 272kb and even the most newbie of users are able to use the client.
Many support software packages rely on a connection INBOUND to the client, requiring the client to configure his/her firewall. Network streaming connections are outbound from the client! One port mapped to my technician's machine and that was all the configuration nessesary.
Instead of relying on lavasoftUSA to be online to…
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" Cost Effective Live Chat Software " Read More
" Wireless router problem solved " Read More
Written by mdbvs
" ManageEngine ServiceDesk - TooComplex " Read More
" InvGate Service Desk " Read More
Written by ITSMGuru
" Great customer service solutions! " Read More