Sunny Beach, Victoria Palace Hotel Reviews

Click here if this is your business
★★★☆☆
3.0 / 5
53% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Sunny Beach, Victoria Palace Hotel - Ask a question now

Media Gallery for Sunny Beach, Victoria Palace Hotel

Sunny Beach, Victoria Palace Hotel
Sunny Beach, Victoria Palace Hotel

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★★★☆☆

“NEVER AGAIN”

Written on: 31/07/2011

I booked this hotel for 6 of us for july for two weeks.Arrived 2am in the morning and saw people putting out their towels on sunbeds. Some were even saving as many as 12 beds at one time. In the two weeks we were there only got to sit around the pool twice and that was because we set our clocks to get up at 4.30am to save our beds.On one of the occasions two of our towels were stolen.Some of the saved beds were not used untill 3pm that afternoon. There is a sign saying towels will be removed if… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Don't be fooled by the hotel, looked beautiful and...”

Written on: 18/10/2010

Don't be fooled by the hotel, looked beautiful and thats were it stopped!! We stayed here for a week in October, the room was clean but the staff, food and everything else was Terrible, on one occasion we were having our evening meal in the conservatory when it started to rain and the next thing we had to run for cover as the roof was leaking everyone grabbed their plates and ran. No entertain , a couple were mugged whilst walking to the hotel and the following morning the mugger entered the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Victoria Palace & Spa was horrible! Old uneatable...”

Written on: 30/10/2009

Victoria Palace & Spa was horrible! Old uneatable food, a non-working draining system (it stinks like poo everywhere), 100 sunbeds for >1200 guests, the hotel is FALLING APART. Rude staff.

Look at the following blogg for photos and information:
http://victoriapalace.blogspot.com/

Swedish agency Apollo who sold the trip don't think its nothing wrong with the hotel: APOLLO IS A IRRESPONSIBLE TRAVEL COMPANY!
Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Dont dont dont go to this hotel 5 star, i wouldnt ...”

Written on: 26/09/2009

Dont dont dont go to this hotel 5 star, i wouldnt give it a 2 star. Not only did you have to lay your own table in the restaurant; you got chipped cups; you were lucky if you got any food. The beds were terrible, bedding didnt fit and im sure i got bitten on legs from bed. I spent last three nights on sofa with my beach towels for covers. The service throughout the hotel was terrible (there was none). It was that bad we flew home a week early because we could not stand it any longer. I could… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Worst holiday we've ever taken. Would not recommend...”

Written on: 23/03/2009 by valfaldo (1 review written)

Worst holiday we've ever taken. Would not recommend victoria palace hotel to anyone - even my worst enemy. Total waste of time and money wish we had taken a lot more notice of all the negative reviews. we are reasonable and well travelled holiday makers. YOU HAVE BEEN WARNED - STAY AWAY… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Before going to Victoria Palace in Bulgaria read some...”

Written on: 26/09/2008

Before going to Victoria Palace in Bulgaria read some reviews and thought it was just people being picky but once we had been in the restaurant could see where people were coming from. No cups or cutlery and if you asked the staff for anything at all it seemed too much trouble. I have never heard so many people moan about a hotel, wont be going back… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“The hotel is stunning from the outside and is very...”

Written on: 16/09/2008 by ajstuart1802 (1 review written)

The hotel is stunning from the outside and is very grand inside with the massive chandelier and suchlike. Food was awful, staff unfriendly and very unhelpful, very few of them actually acknowledge you or even smile - ok I know they're busy, but it costs nothing to smile! - we don't all love our jobs! Would definitely not recommend and definitely not going back… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Hotel is stunning. Staff friendly, everywhere is so...”

Written on: 20/08/2008

Hotel is stunning. Staff friendly, everywhere is so clean, rooms are really nice. After reading bad reviews we wasn't sure to go or not. It was one of the best hotels we have stayed in. It's very posh and spotlessly clean… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Stayed in Victoria Palace. Foyer beautiful, however I...”

Written on: 18/08/2008

Stayed in Victoria Palace. Foyer beautiful, however I think could do with revamping some of rooms. Stayed 2 years ago in Neptune hotel, it was much better, not so much a cattle market a meal times… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“We went for two weeks 8 July 2008 and from start to...”

Written on: 08/08/2008 by tommy11 (1 review written)

We went for two weeks 8 July 2008 and from start to finish where treated like dirt the food was a disgrace. When we complained to the management they where very rude and didn't want to know, the food was cold the hot plates where cold and when we complained where told there was a microwave which didn't work, never got a sun bed for over a week and when we sat on the seats at the pool we where ask to move by the management because to sit on them you had to by drink, after paying 1600 and being a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“I have just spent 2 weeks at the Victoria palace and...”

Written on: 15/07/2008

I have just spent 2 weeks at the Victoria palace and for a 4 star hotel it is diabolical. The staff are rude. The food was 8/10 times cold tables dirty not set up properly they didn't even give you time to finish before they wanted your plates. Horrible and not cheap at all they tried to charge us 7.00 for a bottle of Magners would not go back… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Everything was perfect. I have stayed in Bulgaria...”

Written on: 24/05/2008 by tanyabarlow18 (1 review written)

Everything was perfect. I have stayed in Bulgaria before. This hotel Victoria Palace is the best by far! I felt so safe at this hotel it was brilliant. Everything about the hotel was brilliant you must stay here if its your first time at Bulgaria. Bad point, it costs a lot to keep the hotel room on before your flight… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“I stayed here in 2005 with my partner and my son I...”

Written on: 31/01/2008 by swright82 (1 review written)

I stayed here in 2005 with my partner and my son I think this hotel is by far the best i have been too ok the food was not great but it is so cheap to eat out we were not that worried. You could not get a sunbed by the pool but as the beach is just down the steps we were not that upset about it. We went on a lovely boat trip to nessebar and loved walking and looking at the stalls at night (it is a womans paradise) We loved this holiday so much we are going back again this year and we know it is… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Reading previous bad reviews, I had to persuade my...”

Written on: 29/01/2008

Reading previous bad reviews, I had to persuade my boyfriend that this was a good choice of holiday (my friend had went 2 years prior to this to the Victoria Palace and recomended it) Everything was very cheap, so not a huge amount of spending money needed. Good nightlife, not a lot of clubs, however the lively bars make up for this. Would definitely return, especially to the Victoria Palace (tip for the ladies... get a chocolate massage in the spa, its amazing!)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“nice location though not much entertainment going on...”

Written on: 13/01/2008

nice location though not much entertainment going on along the front we were there in may a few years ago the weather at night was like being in siberia take a coat, go across to the island by boat but take a coat as it is freezing on the boat trip but well worth it when you get there, lots of beggers coming right up to you in sunny beach with babies in their arms
they will just stand there until you give them money or tell them to go, the flight there was not as upmarket as normal the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“the location of the hotel was amazing, the interior of...”

Written on: 09/01/2008

the location of the hotel was amazing, the interior of the rooms and the hotel was beautiful, i read a lot of mixed reviews, but the staff were friendly although some didnt speak much english and they work very long shifts for litle pay, but overall i had a great time at the victoria palace. i really enjoyed my stay here, i would recommend it!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“The Victoria Palace Hotel in Sunny Beach, Bulgaria is...”

Written on: 04/11/2006 by kerrall (1 review written)

The Victoria Palace Hotel in Sunny Beach, Bulgaria is absolutely beautiful! The chandelier as you walk in tells you everything. It's a magnificent place! Everywhere in the hotel is very posh. There is even a lady playing the piano at night. There was a kids swimming pool, and there were 3 other pools - 1 with a ship in the water where you can have a drink. Lots of people were taking photo's of the hotel, and it felt nice to think we were there. The rooms were very big. We were in a corner room… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“The Victoria palace Hotel in Sunny beach, Bulgaria in...”

Written on: 15/08/2006 by stonestransport1 (1 review written)

The Victoria palace Hotel in Sunny beach, Bulgaria in short is a show-house with no services. If you expect even 2 star services don't go. It looks good, and it is in a good location, but that's where it all ends. Sorry… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“The staff at the Victoria Palace Hotel in Sunny Beach...”

Written on: 24/07/2006 by elaine reilly (1 review written)

The staff at the Victoria Palace Hotel in Sunny Beach are very friendly. the hotel is in an excellent location for all amenities. It is very clean and tidy all over the hotel, especially in the rooms. It is a

There is a lack of toilets when in bars, especially at night when it is busy. There is not enough access to sun loungers at the pool due to people putting towels on them to keep them, even when they are not at the pool.

This is a good family hotel. It is well run, and it has excellent… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★★

“The staff at the Victoria Palace Hotel in Sunny Beach...”

Written on: 24/07/2006 by elaine reilly (1 review written)

The staff at the Victoria Palace Hotel in Sunny Beach were very friendly. The hotel is in an excellent location for all amenities, and it is very clean and tidy all over the hotel, especially the rooms.

There is a lack of toilets in the bar's, especially at night when it is busy. There is also not enough access to sun loungers at the pool due to people putting towels on them to keep them.

It is a good family hotel, and it is well run. Excellent accommodation! I would recommend it to anyone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview