written by ianbur on 22/09/2015
Been with Barclays Stockbrokers some 20+ years and the service has been generally good. The platform couldn't cope during the market turmoil of late August 2015. You couldn't trade FTSE100 stocks. They won't accept that the platform is under capacity and annoyed me by seeking to put the blame on my set-up - which I know is them just trying to fob me off and duck the actual issue.
written by on 14/05/2013
Website down again said it would be closed for 1 day now into 2nd day and still cant access it, also been waiting for over two months now for shares to be transferred from another trading account into Barclays and still waiting. When you sell your shares you should wait no longer than 3 days for your money i was still waiting after 6 days. Not good enough.
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Freitas's Comment
Written on: 17/05/2013
Im not surprised they lost a letter regarding some shares transfer ,for 9 days kept insisting they did not have it ,and when i called the post office they had sign the letter 9 days earlier ,Not even an apology from them as aresult we lost 3.000 pounds as the shares were going down and down