Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.5 / 5
88% of users recommend this
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  • Value For Money

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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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★★★★☆

“speedy service”

Written on: 25/09/2017 by lmarundel (1 review written)

Very happy with speed of payment for my claim, and being paid directly into my bank account is a bonus. Would be very happy to recommend to friends and family that petplan provides excellent cover for pets… Read Full Review

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★★★★☆

“Millies dry eyes”

Written on: 24/09/2017 by hgCormier390 (1 review written)

Regretfully Millie has been diagnosed with dry eye condition and have medication on a daily basis-my Pet Plan insurance has helped enormously & can only be pleased that I commenced with them from a tiny puppy… Read Full Review

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★★★★☆

“Expensive but Reliable”

Written on: 18/09/2017 by BlakeFord (1 review written)

Reliable company. No quibbles. But as you'd expect, not the cheapest. But Molly Dog is pushing 14… Read Full Review

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★★★★☆

“Taking out the stress”

Written on: 14/09/2017 by 120Davidson (1 review written)

This is the first time I have taken out pet insurance & was recommended Petplan by a reliable source who said they paid valid claims promptly without questioning which is not the case with other insurers. I have been most impressed with the speed at which my claim was dealt with & it has taken out the stress in case further treatment is needed… Read Full Review

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★★★★☆

“Lilo”

Written on: 07/09/2017

After the vet had sent the claim to you, I found it quite easy to contact you to check how things were progressing. I wasn't put on hold for ages and your staff were always very helpful and pleasant. I would definitely recommend Pet Plan to a friend… Read Full Review

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★★★★☆

“Efficient service”

Written on: 04/09/2017 by 323Kenney (1 review written)

The monthly cost is a bit of a struggle to meet at times, but the service when needed is first class. Fast, efficient and no quibbling so worth the cost. Thank you… Read Full Review

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★★★★☆

“ Required * Overall Rating *Would you recommend to a...”

Written on: 31/08/2017 by OliviaNaylor (1 review written)

Required * Overall Rating *Would you recommend to a friend? Yes No Enter a review title Titles with 3 words or more are best! 60 characters remaining *Now write your review Remember not to include your name or names of staff members. Go in to plenty of detail, talk about the key elements you like, was there anything you particularly didn't like about it? (50 characters minimum) Length of your review Hint: You have not entered any text, you must at least enter a word for your review I want… Read Full Review

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★★★★☆

“Insurance Claim”

Written on: 27/08/2017 by Casey341 (1 review written)

Very prompt service in response to my claim. Got our rescue dog on the 11th May and insured on the 12th. Took her to the Vet for a check up on the 1st July to find she had periodontal disease which required a teeth clean which was done on the 8th August. Submitted a claim following a discussion with Pet Plan which was paid in full on the 25th August. Our dog came from Romania and there was nothing on her Pet Passport to indicate a problem when she had her fit to travel Vet check in March. So… Read Full Review

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★★★★☆

“Claims”

Written on: 27/08/2017 by Hendersonvm251 (1 review written)

Special food that would not normally be brought but have to be on vets instructions should be covered under the insurance policy… Read Full Review

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★★★★☆

“Settled claim”

Written on: 21/08/2017 by EthenHouston66 (1 review written)

Seamless process from beginning to end. Downloaded the claim form, completed it and left it with the vets to forward on to yourselves. I cannot fault the speed in which the claim was paid. I was very surprised to receive confirmation today advising the claim had been settled. Our dog had major surgery and is not due back to the vet for her final check up until Monday so to say I am very impressed is an under statement… Read Full Review

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★★★★☆

“Good service and clear help when needed”

Written on: 18/08/2017 by Hartuy72 (1 review written)

The help in making a claim was clear and concise… Read Full Review

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★★★★☆

“Didn't take long to pay up. ”

Written on: 13/08/2017 by HappyMenx (1 review written)

Overall pleased claim was paid. One slight issue. I'm sure you get lots of claims but... I had to take my dog to emergency out of hours. He had to get handed over to the day vets (different company, same building). The efficient day vets sent the form in first, free of charge, stating my pet was handed over to them. The un efficient (admin fee charged) took their time. PetPlan only took the first bill, minus the excess. I had to call and ask them to wait and add the bills together, even though… Read Full Review

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★★★★☆

“Fast service and prompt payment.”

Written on: 13/08/2017 by Sherlyn460 (1 review written)

Petplan act quickly and payment was paid straight into my bank. I would recommend petplan to anyone looking for a good pet insurance company… Read Full Review

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★★★★☆

“What lets me down”

Written on: 11/08/2017

Frequently my claim form does not reach you. This happened on this last occasion. My vet practice assures me they have sent it and your people insist that it has not arrived. Usually, when the vet practice resends it, the claim goes through normally. The only problem is that there is a lapse between me paying the fees on my credit card and receiving the payment from PetPlan, allowing me to pay the credit card bill. This is not good for me!!… Read Full Review

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★★★★☆

“Lily's healthcare ”

Written on: 05/08/2017 by MarknDeb (1 review written)

Every month we have to pay vets bills for Lily's continuous renal problems, not cheap .With pet plan we have peace of mind that every 3 months we fill in our claim forms which are always dealt with quickly & efficiently time & time again… Read Full Review

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★★★★☆

“Mabel”

Written on: 05/08/2017

A speedy response and payment into my account without any further questions… Read Full Review

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★★★★☆

“CLAIMS ALWAYS DEALT WITH EFFICIENTLY AND PROMPTLY”

Written on: 04/08/2017

HAVE USED PETPLAN FOR MANY YEARS NOW AND ALWAYS FIND THEM CARING, EFFICIENT AND PROMPT IN DEALING WITH ANY CLAIMS… Read Full Review

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★★★★☆

“treating Oliver after difficult accident”

Written on: 03/08/2017 by EleanorHolman490 (1 review written)

My pet Oliver was pecked in the eye by a young chaffinch. the eye was treated with medications by vet for about 3 weeks As it was getting no better "Enucleation"of the eye was carried out Ollver was exhilarated and full of beans after the operation. Relief of pain. ?? A half blind but a lot happier cat!!… Read Full Review

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★★★★☆

“Claiming experience”

Written on: 30/07/2017

Slight holdup on payment due to more information required which was fine the few times we have had to claim for our last dog and present dog Petplan staff were considerate and claims paid without unnecessary delay. Good service… Read Full Review

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★★★★☆

“Sorted No Fuss”

Written on: 15/07/2017 by Coopera246 (1 review written)

Easy form to fill in to claim. Claim sorted quickly without any hassle straight into my bank account… Read Full Review

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