Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.5 / 5
88% of users recommend this
  • Customer service

  • Value For Money

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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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Latest Reviews

★★★★★

“Speedy payment”

Written on: 27/11/2017 by TaraChoate (1 review written)

Claim paid with no issues or problems, very grateful for the efficient cover… Read Full Review

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★★★★★

“my archie best beautiful boy ”

Written on: 22/11/2017 by archinator (1 review written)

Our Archie recently passed he was thirteen he was covered with petplan after we met each other at dogs home he had a lot of medical problems petplan were marvellous never queried his claims for allergies etc I can't thank them enough and the caring thoughtful letter and conversation on telephone were so caring as though they had lost their dog. Archie is so missed he was a beautiful xbreed part collie he had a lovely temperament we loved him dearly thank you petplan for your devotion and… Read Full Review

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★★★★★

“Charlie the Labrador”

Written on: 22/11/2017 by Carter8 (1 review written)

Charlie is our 4 year old Labrador Retriever who developed a limp a while back. After various trips to the vet we were referred to Davies a specialist where he was diagnosed with Elbow Dysplasia, a fairly common complaint with Labradors and larger breeds as we found out. Charlie required an operation and rehabilitation treatment, Pet plan could not have been more helpful and made what was a difficult situation much more bearable. Full marks to Pet Plan, probably not the cheapest but certainly… Read Full Review

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★☆☆☆☆

“Awful Customer Service ”

Written on: 01/11/2017 by wdSharpe1965 (1 review written)

Still trying to sort out a claim after three months. Despite the vet confirming they have sent them the required information twice now, Pet plan keeps denying they have even spoken to the vets !! Spent another fruitless hour today trying to resolve the issue, but all I get is the usual from Customer Service saying that they will email the claims team as apparently we have sent all the correct information ! The CS rep explained that as they hadn't received my cats full medical history from the… Read Full Review

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★★★★★

“Fast efficient service”

Written on: 29/10/2017

Always helpful on the phone. Pays out promptly when you put a claim in. Have been with this company for 10 years with no problems. Fully recommend… Read Full Review

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★☆☆☆☆

“Stressfull difficult never again ”

Written on: 18/10/2017 by Danidexter1 (1 review written)

Awful you make claiming difficult its awful when you should be making things easier for people never get back to me or do the things you say you're going to do have to conatantly phone chase where my claim is really bad never again will I buy pet insurance from you cant wait for my policy to end… Read Full Review

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★★★★★

“Stress free claims”

Written on: 18/10/2017 by Goodman4 (1 review written)

Each time I have made a claim I have been very satisfied with the service provided. Response to claims is quick and quibble free. I am sure there are cheaper options for pet insurance , but Iam not sure they would provide such a good service. Also I would like to take this opportunity to say thanks for the caring and professional way my calls to you were handled, when I told you that my other cat Dylan had been put to sleep… Read Full Review

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★★★★★

“REPAIRING COKIE'S CRUCIATE LIGAMENT.”

Written on: 08/10/2017 by KamariRowe325 (1 review written)

Following tests for arthritis, cokie my chocolate lab was referred for serious surgery. The operation went very well and the fast and efficient pet plan system provided me with complete peace of mind. I opted for direct payment to the vet,  referrals to cut out the in/out time with my bank. Very many thanks… Read Full Review

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★★★★★

“chico”

Written on: 08/10/2017 by AniyaMcGarry1974 (1 review written)

excellent service. no fuss no hassle at such a worrying timre thank you… Read Full Review

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★★★★★

“Fantastic service, would highly recommend! ”

Written on: 01/10/2017 by SarahBaggio (1 review written)

Great service at a very difficult time, claim paid out very fast with compassion and ease. Easy to talk to and to get hold of, will always use them for future animals!… Read Full Review

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★★★★★

“Always choose Pet Plan”

Written on: 01/10/2017 by Bonniebubs (1 review written)

I have looked at other pet insurance over the many years I have owned pets but I always remain with Pet Plan. They offer live time cover which is so valuable and a comfort to know that your beloved pet is covered forever. I have always found claims to be efficiently dealt with and a no quibble reimbursement of vet fees. Perhaps there are cheaper plans on the market but I have peace of mind with this company. Two of my pets unfortunately became seriously ill, requiring complex and expensive… Read Full Review

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★★★★★

“Insurance claim settled quickly”

Written on: 30/09/2017

So pleased with Pet Plan. I have chosen this company over others for all of my cats' cover. I have never had a problem in claiming and welcome the life time policy offered. I would have no hesitation in recommending Pet Plan to my friends… Read Full Review

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★★★★★

“Brill service ”

Written on: 30/09/2017 by Tamiaq201 (1 review written)

Had ongoing health problems with my dog. Petplan have been fantastic and paid claims super fast. I can't thank them enough for their good service xx… Read Full Review

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★★★★★

“ Quickly and efficiently handled, with good...”

Written on: 30/09/2017

Quickly and efficiently handled, with good communication, allowing me to concentrate on the important thing, getting my dog back to full health… Read Full Review

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★★★★★

“My dogs insurance claim”

Written on: 29/09/2017 by SolomonWelch (1 review written)

Very impressive service, thank you… Read Full Review

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★★★★★

“Abdominal foreign body ”

Written on: 29/09/2017 by Daniels258 (1 review written)

Efficient customer service. Good to receive prompt payment and response. Can recommend Pet Plan for the above reasons… Read Full Review

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★★★★★

“Excellent ”

Written on: 28/09/2017 by Nyla233 (1 review written)

My dog has been having problems breathing he had to have tests and x rays and pet plan paid for everything, thajnyku so much!… Read Full Review

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★☆☆☆☆

“Claim”

Written on: 27/09/2017 by 127Rafferty (1 review written)

Paid petplan for many years for my pets. Changed vets not sure whether claims paid or not excess applied for each claim regardless continuation. Have to call help line to move claims along. Paperwork received shoddy and not clear how assessed. Definitely will not be using petplan for future pets it is a shambles… Read Full Review

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★★★★★

“Pet plan dealt with my claim extremely efficiently and...”

Written on: 27/09/2017 by Kaydencea316 (1 review written)

Pet plan dealt with my claim extremely efficiently and I would definitely recommend to my family and friends… Read Full Review

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★★★★★

“Wow & Thank you”

Written on: 26/09/2017 by JMHarry (1 review written)

I took my plan out after receiving 4 free weeks with my registered vet, I've not paid a premium yet as the first month was free - I had to make a claim due to kitten antics and potentially ingesting toxic lilies which required full 24 hour observation & treatment from my vet and an overnight hospital (I will not be having lilies in the house from now on!) My claim has been will be paid and a response with in 7 days of submitting the paperwork, no quibbles and easy to do - Thank you Petplan you… Read Full Review

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