Tesco Clubcard Reviews

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  • Quality of Incentives

  • Value For Money

Summary

The Tesco Clubcard is perhaps the best-known supermarket loyalty card. With clubcard points available on anything from Tesco Car Insurance to Tesco petrol purchases, this loyalty card is extremely popular.

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Latest Reviews

★☆☆☆☆

“2 disappointing orders - how frustrating!”

Written on: 15/11/2017 by CarolAAdams (1 review written)

I recently ordered 2 lots of rewards 1) magazine subscription and 2) James Martin Denby Pasta Bowls. The magazine subscription was a complete farce - the email received from Tesco had a link to order the magazine (gift for my dad) and it didn't work. Despite them resending it twice the link was broken. I had to call them 3 times, eventually they ordered the magazine manually but the conf came through with my address instead of my dads - so I had to contact the mag issuer to amend the postal… Read Full Review

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★☆☆☆☆

“I exchanged my Clubcard vouchers for Chef & Brewer...”

Written on: 12/11/2017 by imWaddell1988 (1 review written)

I exchanged my Clubcard vouchers for Chef & Brewer vouchers. I had problems using them and I complained to Chef & Brewer and I wrote a review on the Tesco website saying the staff at Chef & Brewer pubs were not informed fully of the terms and conditions of the vouchers. My review was moderated by Tesco and not published because my review did not meet their terms. I requested them to explain to me what terms did I not meet and they have not replied to me. It seems they want to publish good… Read Full Review

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★☆☆☆☆

“Cheaper Room Rate if You Book Direct!”

Written on: 27/09/2017 by NDJFB00 (1 review written)

Booked into the Kilima hotel York, nice hotel, no issues here, but we spent £255.00 with vouchers PLUS an £105.00 on our credit card ( total of £360.00) for 2x nights inc Breakfast. HOWEVER the room rate as printed on our key card is £116.00, it means the vouchers are an expensive option for this this hotel, be warned… Read Full Review

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★☆☆☆☆

“Boost Booking with Hotels.com”

Written on: 31/08/2017 by whitecat3456 (1 review written)

Think twice before you convert your vouchers or book with thisHotels.com with a boost offer. I bought a 2 night hotel deal for £310 as stated on the website. When i came topay i entered my voucher code and was prompted to pay over £50 tax which i did. On confirmation of the booking the hotel only cost £258.33 so only this amount was used towards the deal. I literally lost over £50.00 in vouchers. Hotels .com offered me a £40.00 voucher towards another booking. What use is that!!. On… Read Full Review

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★★☆☆☆

“Quality/choice of rewards poor”

Written on: 12/08/2017

Disappointingly, the range & value of rewards available on Clubcard seems to get worse each quarter. Once, you could get a wide range of products/services & some really good deals, but now what's available is very poor. At the moment, I'm stuck with a load of points just sitting there as there's nothing available I want to spend them on! A really, really noticeable downward trend which does little to encourage customer loyalty. Tesco could, and should, do much better than this… Read Full Review

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★☆☆☆☆

“Another Swingeing Swipe at Customer Loyalty”

Written on: 29/07/2017 by tom8jam (1 review written)

Tesco's recently introduced changes to its Clubcard are tantamount to another disingenuous and back stabbing blow to Customer Loyalty. This global retailer's multi pronged approach to initially launching Dickensian assaults upon its Managers and staff now seems to be equally hell-bent on turning its callous sights upon customer loyalty by drastically reducing points awarded to cardholders, via purchases made within the loyalty scheme. Tesco's Brand name now risks further reputational damage… Read Full Review

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★☆☆☆☆

“Goldsmith vouchers rubbish value ”

Written on: 28/02/2017

I ordered some Goldsmith vouchers as part of the Tesco club card boost. As they were about to expire,I had to use them. Imagine my shock when the item I wanted to purchase was going to cost me more money using my voucher than if I paid cash. Apparently when you buy an item advertising a price, if it is a sale price you still have to pay the pre sale amount if you use your voucher. So the item I wanted to purchase was £345 in the sale. Original price £500. I had £135 worth of voucher so if… Read Full Review

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★★★★☆

“Fine”

Written on: 20/01/2017 by PhilThepson (1 review written)

Easy to use and sign up, the savings aren't as great as I would like but still good… Read Full Review

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★☆☆☆☆

“Not user friendly”

Written on: 17/01/2017

Spent nearly 2 hours trying to convert some vouchers. Far too complicated and still wont work. Seems like its designed so you cant get the deals advertised. Wont bother in the future its not worth the messing around. Will shop less at Tesco because of this… Read Full Review

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★☆☆☆☆

“shitey”

Written on: 17/11/2016 by bobbiesans (1 review written)

its fuckinh shitey i would rather kill myself than use this i wish Tesco employess would just die fuckh use all!… Read Full Review

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★☆☆☆☆

“Rubbish Deals”

Written on: 07/11/2016 by NoeGilbert (1 review written)

I shopped there exclusively to get as many points as possible, but won't be now the clubcard partners scheme has nothing I'm interested in… Read Full Review

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★☆☆☆☆

“Used to be good now it's rubbish.”

Written on: 19/10/2016 by Felix222 (1 review written)

I used to shop daily with Tesco and the Clubcard deals were great. I used to save them all up and use them when the boost came in November. I'd get two time the value and buy toys for the kids. The double up for Tesco Direct is now finished and it's a load of rubbish. There are no days out deals near us in Scotland and we seldom get the chance to eat out. We don't use Denby kitchen ware either! Extremely disappointed with the Clubcard so have now started shopping with Sainsburies and the nectar… Read Full Review

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★☆☆☆☆

“Dreadful experience”

Written on: 13/09/2016 by Terryvz357 (1 review written)

Exchanged mine for Aagrah vouchers & after 4 days of trying to book a table with the telephone number we were given I finally rang Tesco who couldn't have cared less!!! As the girl said it was no longer the responsibility of Tesco, in other words they are misleading people. So from now on we Will not be shopping at Tesco -DO NOT LIKE THERE ATTITUDE… Read Full Review

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★★★★★

“Good deals”

Written on: 01/04/2016 by pfSkinner379 (1 review written)

I have had a clubcard (and a tesco credit card extra points on that) for years. Do not always shop at Tescos but always get petrol there. Use the credit card for everything and pay it off each month in full. Get an immense amount of vouchers every quarter. There are great deals 1. Railcards half price 2. Very cheap magazine subscriptions - good for Xmas presents. 3. Restaurant vouchers 4 times value of the Tesco vouchers. Do not live in London so a bit limited on choice but use Zizzis… Read Full Review

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★☆☆☆☆

“Misleading and your review if Critical will be rejected!”

Written on: 24/03/2016 by 327Arsenault (1 review written)

Like others tried to use my boost vouchers for a hotel with one of the Tesco preferred partners. It's when you phone the hotels contact reservations line dedicated for Tesco customers your disappointment begins. Yes The hotels NOT participating listed but in a not well presented layout adding to your frustration. Many other obstacles will be used to prevent you booking such as no pets,time of stay,hotel now not accepting Tesco vouchers. Example of lack of availability with this scheme only 1… Read Full Review

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★☆☆☆☆

“The dwindling choices for clubcard rewards”

Written on: 23/02/2016

As a previous Tesco devotee, I always used my clubcard points for villa holidays and magazine subscriptions, however over the last couple of years the value of the holiday rewards have dwindled to the extent that they are virtually useless. As for the magazine subscriptions, the choices have now been reduced to a few unknown magazines. Add this complaint to the increasingly reduced choice of foods offered for my home delivery, I am at the point of defection and intend to change supermarkets… Read Full Review

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★☆☆☆☆

“Not able to use vouchers for hotels.”

Written on: 13/02/2016 by 376Shaffer (1 review written)

Tried to use clubcard vouchers for a 2 night hotel stay York. There are several hotels in York that are part of chains included in the clubcard voucher scheme. All of them transferred me to a premium rate line, wasted about 5 minutes telling me useless information and then told me there was no availability on the dates requested. I knew from the hotels own websites that all had availability. A frustrating waste of time. Booked a nice B&B instead… Read Full Review

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★★★☆☆

“Tesco goldsmith purchase”

Written on: 19/12/2015 by JaylenCormier115 (1 review written)

I exchanged my points for goldsmith vouchers which was done extremely quickly . Few clicks on the computer and an email with the code on within half an hour . So very speedy . Only issue I had was a watch I was purchasing was £150 online (where you can't exchange your vouchers ) and £210 in the shop . Although still pleased with my watch my vouchers therefore only became worth double rather than treble as the value they were originally exchanged for . I did submit a review to the tesco site… Read Full Review

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★☆☆☆☆

“With Tescos Clubcard Boost we had £75 to spend. We...”

Written on: 23/11/2015 by Howeiz469 (1 review written)

With Tescos Clubcard Boost we had £75 to spend. We decided to buy Best Western vouchers and proceeded to book the Scores Hotel St Andrews. It cost us £109 per night. So we paid £34 difference. When we arrived at hotel to Check-in the price on the check-in slip was £71.50. So why were we charged £109 for a £71.50 room? I will be phoning to find out. The hotel said there would have been an admin fee.......what.....costing £37.50? I dont want ppl to be tricked like we were. UNHAPPY TESCOS… Read Full Review

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★★★★★

“best deals about”

Written on: 26/10/2015 by mumwifeandme (1 review written)

I have used these vouchers for cinema tickets. They are sent straight to my email ready to use . Just need to print off . Used for goldsmiths and they were fantasic .Again ready to use via my email just printed them off took to the store and the staff were fantastic no problems at all. My daughter has Gucci earing that I would not normal be able to offord to buy.Its so easy to use. Have used them for Alton Towers and many other trips. I recomend them to every one to boost them to get better… Read Full Review

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