Moonpig Review, www.moonpig.com uk

★★★☆☆
3.4 / 5
61% of users recommend this

Summary

Compare Moonpig Cards Online with some of the Best eCards Rated and Reviewed by real consumers at Review Centre. Have you used the Search Moon pig Greeting Cards and had a positive or negative experience? Well here at Review Centre why not tell other consumers about it with your own Moonpig.com review to help guide them in the right direction when it comes to Moonpig.com Advert. Or if you are new to Moonpig.com Cards why not get an overall feel by reading the Moon pig UK Reviews here at Review Centre.
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Latest Reviews

★☆☆☆☆

“Disappointing all round ”

Written on: 02/07/2020 by McGee296 (1 review written)

Poor all round Unfortunately it has been a while since I used Moonpig but had heard good things. I placed an order, taking into account the small disclaimers about “1-2 day delays at this time”. A week later, the birthday has been and gone and yet no cards have arrived. On contact with customer services I was simply pointed to some small print in T&C’s which apparently says cards can now take 5 days to deliver from order process (they took 2 days to process the order) and no refunds are… Read Full Review

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★☆☆☆☆

“Non delivery of Fathers Day card and gift”

Written on: 19/06/2020 by DimeBar1969 (5 reviews written)

Ordered a card and gift for Fathers Day. The despatch date was changed on four separate occasions. It's got to the stage now where my order will not arrive in time for Fathers Day. I was promised a refund by Moonpig but this has not been forthcoming. So I've had to resort to raising a dispute with PayPal. Disappointed and customer service slow to respond… Read Full Review

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★☆☆☆☆

“Rubbish ”

Written on: 11/06/2020 by noughty (1 review written)

My order was for a necklace, flowers and a card for my wife's birthday. The necklace came mid morning of here birthday and was not that good smaller than expected and poor quality. the flowers arrived after I got home to note the disappointment and they looked as if they were a mix of hedge trimmings and flowers that were removed from a grave days after being placed there. broken stems wilted and poorly arranged. The card well we are still waiting but what use is a card after the event. Wont… Read Full Review

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★☆☆☆☆

“Rubbish service”

Written on: 01/05/2020 by Steve196444444444444444444444444 (1 review written)

Rubbish service Order no YBCTE5B Order never arrived for my wife's birthday. Spent £49.00 on a birthday card and chocolates. not replying back to emails or answering calls. … Read Full Review

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★☆☆☆☆

“Complete waste of money.”

Written on: 14/03/2020 by kofi2003uk (2 reviews written)

second time i have ordered from moonpig and its the last time! My wife's birthday so i ordered some flowers, card and balloon. somehow the balloon was deleted from the order and was not delivered. OK so maybe i made a mistake and somehow deleted the balloon myself?? hmm i doubt it but hey i can let that go. Moonpig also sent my wife dead/wilted flowers and a very nasty bottle of cheap wine. the wine went down the drain yesterday yuk! unfortunately i wont be buying from Moonpig ever again. i… Read Full Review

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★☆☆☆☆

“website & callcentre - simply waste of time, go elswhere”

Written on: 07/10/2019 by rjh39 (10 reviews written)

having spent 25 minutes designing my card and uploading pics on their very slow and complicated site, I went to despatch and it just would not 1. take my manual address (as their system failed to accept the postcode - given to me by Royal Mail - so It was correct). 2. System refused to allow me to change the delivery date when the side "change" window opened. 3 to top it all it then chose to only allow me to send the card to myself, rather than direct to the person. SO IF YOU LOVE WASTING HALF… Read Full Review

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★★☆☆☆

“No envelope”

Written on: 02/04/2019 by Downeyvd297 (1 review written)

No envelope with the card, which arrived today (2 April) although this was ordered 28 March. Poor, poor, poor!… Read Full Review

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★☆☆☆☆

“Flowers dead, awful customer service ”

Written on: 26/02/2019 by Mrmagoouk (1 review written)

Valentines day flowers arrived dead. Box smashed up. Arrived after 5pm when my wife left work. No response from Moonpig at all, over a week… Read Full Review

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★★☆☆☆

“Very disappointed for my grandson who became a teenager ”

Written on: 13/10/2018 by Cameron1981 (1 review written)

I have used moonpig before , one a card arrived later , another time it had wrong name but I still was stupid enough to use it for a special birthday, our first grandchild was becoming a teenager so I went to a lot of trouble got family photos sorted, send everything to moonpig very early with payment, the week before I just went back into my account to check it was all good and saw they had put the wrong name on the front, inside was his real name and on the envelope, I got in touch straight… Read Full Review

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★★☆☆☆

“Valentines Card”

Written on: 15/02/2018 by 422Benton (1 review written)

Ordered Valentines card of the 10th February paying extra for first class delivery. Still waiting for the card to arrive. Contacted customer service who blamed Royal Mail. Pointed out my partner had also ordered a Valentines card on the 11th February and that card arrived 13th February. Rude customer service advisor who really wasn’t interested and couldn’t give a monkeys. Avoid… Read Full Review

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★☆☆☆☆

“Late, late, late!!!!”

Written on: 08/02/2018

My brother sent me flowers for my birthday (or so he thought)). They were dispatched on 31/01/2018 and they weren't delivered until the 5th Feb., and they were almost dead! I put them in water but I tdon't hold out much hope of reviving them. IMoonpig needs to up it's game as there are better online suppliers out there. I wouldn't use Moonpig after this fiasco. If it were possible to give a zero star rating I would… Read Full Review

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★☆☆☆☆

“Atrocious!”

Written on: 15/11/2017 by Louis155 (1 review written)

Husband ordered flowers for my birthday. Absolutely disgusting 1 Lily and 1 other pink flower and the rest twigs, about 10 of these! I could have picked better from a weed patch. Atrocious service and will never ever order from here again. My husband is in the dog house by the way and he has literally thrown away £30.99, and my Love if he ever buys me cheap flowers again!!!… Read Full Review

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★☆☆☆☆

“worst website ever!”

Written on: 04/11/2017 by Olgae (1 review written)

I have spent the best part of my evening trying to create a card for my daughters 21st. Each time I get to the point of checkout there is nothing there and no saved item in my account, so frustrating having to start from scratch again!!!!I had the same problem last year for my other daughters card but I am going to have to persevere to make it fair for this daughter, but rest assured I will never use moonpig again or recommend… Read Full Review

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★☆☆☆☆

“Shocking Product and customer service”

Written on: 11/10/2017 by denver69 (3 reviews written)

Ordered a bespoke card for our anniversary. Uploaded a photo, proofed it, ordered it. Card arrived and was opened by my wife. The photo was covered in thick black lines. The card was basically ruined. Emailed Moonpig who state they will contact you within 24 hours. 4 days later.... Their response was - we know there is a problem with a black and white filter which can do this to the photos. So they knew there was a problem but still allowed the unsuspecting public to pay up for a shoddy… Read Full Review

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★★☆☆☆

“Special card did not arrive!”

Written on: 31/08/2017 by MacyPenn347 (1 review written)

My card was sent on a friday to be delivered on Saturday. No show! Customer services said it would turn up after the bank holiday Monday, on the Tuesday. No show. Really disappointed. I won't dare use them again… Read Full Review

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★★☆☆☆

“Unhappy”

Written on: 12/08/2017

Ordered 2 cards only 1 turned up was for my.daughter now have to go and buy one so she can.open it on her birthday morning when she wakes up… Read Full Review

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★☆☆☆☆

“Love to waste your time - carry on..”

Written on: 07/05/2017 by rjh39 (10 reviews written)

Don't say you were not warned then. Once you've spent 45 minutes to 1.5 hours transferring pictures from your device, having searched their card choices, and clicked a thousand click and added your loving comments...... their little birdy does its dance (processing) and NOTHING happens... You have just WASTED upto to 1.5 hours of YOUR time you will NEVER get back. Go to another seller, there are loads out there- MOONPIG DOES NOT WORK and yes my comparability settings are fine, and pop up… Read Full Review

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★☆☆☆☆

“Worst service ever! Wouldn't recommend to anyone!”

Written on: 02/05/2017 by 184Hensley (1 review written)

I ordered a simple box of chocolates on 21 May 2017 for someone who just had surgery and they got lost in transit apparently. I asked them to send it again and they assured me that they would send it quickly. It's now 2 May and despite me telling them what a horrible service this has been, the item was despatched via normal delivery today. So, by the time he receives it, it would have been 2 weeks since he had surgery. Had they not deceived me, then I would have cancelled the order and gone… Read Full Review

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★★★★★

“MOTHERS DAY”

Written on: 15/04/2017

I received a beautiful bouquet with bear on Mothers Day. It was a lovely surprise and the flowers have lasted very well. I would recommend these to anybody. Understand a lot of people did not get theirs but I was lucky… Read Full Review

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★☆☆☆☆

“Disgusting Service”

Written on: 08/04/2017

My son ordered a bouquet of flowers for me for Mother's Day as he was abroad on the day. The flowers arrived but no card. He also believed his order included free chocolates and they failed to arrive too. He contacted them when he got home. The card subsequently arrived 10 days late! An e-mail said the order did not qualify for chocolates, even though my son was convinced the website promised these. The flowers are only just over a week old and are practically dead. Very poor service… Read Full Review

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