Alliance & Leicester Credit Card Reviews

Click here if this is your business
★☆☆☆☆
1.4 / 5
11% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Alliance & Leicester Credit Card - Ask a question now

Media Gallery for Alliance & Leicester Credit Card

Alliance & Leicester Credit Card
Alliance & Leicester Credit Card

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)
  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)
★★☆☆☆

“I have been with the Alliance & Leicester bank and...”

Written on: 03/04/2004 by bacchae (5 reviews written)

I have been with the Alliance & Leicester bank and credit card for over 10 years, but I am about to cut up their credit card.

They have recently sold out to MNBA and it shows.

In the past, I have had overdue charges refunded out of sheer customer relations from Alliance & Leicester but now I feel as if you are a number and nothing more.

I have started getting telephone calls offering to put money in my bank by creating a debt on my credit card. I am ex-directory and always ask not to be… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Nuttysandy's Response to bacchae's Review

Written on: 25/06/2005

I have had a Alliance&Leicester Credit Card since 2001 but I am about to close my account. Since MBNA have taken the Credit Card over the interest rates have rocketed! October last year the interest rate went from 18.9% to 19.9% then in Febuary this year it went up to 24.9%.
After speaking the MBNA about this I was offered a 2% drop in interest but would have to pay £25.00 to do so. I also asked how they could justify charging so much and this is what I was told.
It could be one of the three following reasons.
1. Bank interest charges. I was quick to point out if thats the case how do other lenders provide such better deals.
2. If a customer was making late or none payment. I again was quick to point out that wasnt the reason in my case. Where I was told no I can see that as I have your details infront of me.
3. There could be something on your credit file thats made your interest charges go up. Yet again I was quick to point out there was reason for this.
I feel as if Im being penalised for being a good and loyal customer.
After reading the other comment on this site Im pleased to know its not just me who feels this way.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
overview