This company is terrible. Wasted so much time responding to their emails and sending in information. I have a perfect credit score, never defaulted a single payment in 27 years, have taken out loans in the past for more with banks without any issues. They sent out an email to request further information, wanted me to connect my bank to them which I did. I was then sent another email saying I hadn't done it, which was incorrect as the open banking connection was showing on my bank app. After I called Tesco, they said to ignore any emails requesting information because they don't work. Why use it if it doesn't work? Where has that information gone? After being accepted after they made a credit check, I then get rejected? When I called to ask why, I was told they couldn't tell me. I am baffled and so disappointed that they have recorded a search on my file and it's ended up this way. Never happened before. I won't go near Tesco again! Learnt my lesson. If you need a loan, go to a proper bank. 've checked all the information again, I am convinced they have made an error but they won't tell me why so it can be resolved.

APPLIED FOR A LOAN FOR A CAR. NO CONTACT FOR 4 DAYS. PHONED THEM UP AS CAR WAS BEING DELVERED NEXT DAY. VERY OBNOXIOUS MAN ON PHONE!!! COULDN'T TELL ME ANYMORE AND WAS SO RUDE. PHONED AGAIN NEXT MORNING AND WAS TOLD IT HAD BEEN REFUSED. TOTAL JOKE OF A COMPANY AND VERY EMBARRASSING. SPOILT MY CREDIT SCORE NO DOUBT. APPLIED ONLINE WITH ANOTHER COMPANY AND ACCEPTED IMMEDIATELY. BEWARE NO MATTER HOW GOOD YOUR CREDIT SCORE IS DONT BOTHER WITH TESCO!!!!!!

All done on line 'get back to you in 3-5 days" , 12 days pass nothing but now I have a hard search on my credit file???, no idea if it was approved or not as never heard another thing about it? Now I need to apply somewhere else making ANOTHER hard search on my credit file, joke!

Really garbage service. Agreed in principle, send back proof In post then no contact. I had to contact them to get final decision. Waste of time and not professional. Patronising staff. I would never recommend Tesco to anybody. Absolutely rubbish they should stick to their supermarkets only..

Applied for a tesco loan and got accepted in principle but had to sign and send one months bank statement. Sent the documents off on Friday and got a text Monday afternoon to let me know the loan had been approved and was transferred into my account. Couldn't rate tesco bank enough, so quick and the process was very smooth! The interest rates are great too. The customer service was great and was always friendly when I called to check on the progress. Would definitely recommend to anyone needing a loan quickly. I took out the loan to buy a new car my family needed.

Applied Friday evening got to the end and loan approved signed loan doc on line informed me they will carry out some more checks and money should be in account with in 24hrs by 1pm sat cash was funded to my account.. I couldn't fault tescos loans from start to finish I was also accepted on the headline rate...... that's after getting the run around from sainsburys for 4 days to be declined (duh)

So I applied for the loan of £12500 with Tesco Bank expecting to get something close to/slightly higher than the advertised rate. However I was pleasantly surprised to get the advertised rate (3.3%). I made the application online and my loan was approved in principle. They sent the paperwork the very next day of the application. I was to return the signed documents back along with additional proof of my residence permit (which I provided. They need certified copy which is a bit tedious I must admit). So I sent it all with the prepaid envelope that they had included. I didn't add any additional royal mail tracking. The documents were received by Tesco the next day. And then the waiting game of approximately 5 days. Today morning I received the required amount in my bank account. I am happy with the overall service and experience. Here is the timeline 13th January - Online application 14th January - Received the paperwork 17th January - Sent back the paperwork 24th January - Money in the bank account!

Applied for £7500 on Sunday afternoon. Accepted straight away, signed agreement online and money was in my account at 2pm Monday. Great fast service. Only down side poor communication no email confirmation just a txt when money was transferred to my account and got a good rate of 7.3%. Should add I am not an existing customer but have had 2 Tesco credit cards which were paid off and closed prior to my loan application.

Customer service is ok - sometimes long waiting! People are ok/friendly. Tesco bank simply doesn't have enough employees to deal with the amount of customers! The process is too slow - take too long for credit check and need to send the documents back by post! Oh my god. I just found out that the process was so slow. If I knew it earlier, I would definitely avoid it. It only took me one day to take out £10000 with HSBC, but with Tesco, you are talking about one month. Avoid at all cost in the future. Definitely doesn't recommend it. I regret that I didn't read the reviews before I went to Tesco.

Customer service is ok - sometimes long waiting! People are ok/friendly. Tesco bank simply doesn't have enough employees to deal with the amount of customers! The process is too slow - take too long for credit check and need to send the documents back by post! Oh my god. I just found out that the process was so slow. If I knew it earlier, I would definitely avoid it. It only took me one day to take out £10000 with HSBC, but with Tesco, you are talking about one month. Avoid at all cost in the future. Definitely doesn't recommend it. I regret that I didn't read the reviews before I went to Tesco.

Apply for loan on friday,recived goods on friday.Well done Tesco loan.

I applied for a top up to my existing loan on Thursday pm and after courier delivered and collected signed documents Friday (timed to suit my work commitments) the money is in my account today Saturday am!! Very helpful staff and a very low 3.5% int rate so very happy all round - well done Tesco!!

I do not normally write reviews but I am so impressed by my experience with Tesco I thought I needed to. I wanted to consolidate some existing borrowing as I have 2 current loans with other providers, I also wanted to have something left over as I am going to Florida in the summer, as Tesco would say, every little helps! So I looked around for a loan of £20,000 and with Tesco I was able to get this over a 10 year period, which works for me. I also wanted to be able to make additional payments when I can and again Tesco fitted the bill. Extra payments can be used to either reduce the overall monthly payment or shorten the term of the loan, which will reduce the amount of interest paid as well, so that really works for me. I applied online on Wednesday afternoon and was accepted straight away, the APR was 8.6% which was a bit more than I hoped for but not too bad. The big plus for me is my repayments leave me £140 a month better off. None of the other mainstream lenders were offering anywhere near as good a deal or a term of over 7 years on a £20k loan! The next best was 7 years at 12.6%. The paperwork for my signature arrived on Saturday, no other documents were requested. I should say that I have 2 current accounts with them that have my rainy day funds in for the 3% interest and 2 credit cards that are paid in full every month, so they do know me well as a customer. I posted the signed agreement on Monday and by Tuesday afternoon the money was lodged in my current account. I can't complain about any aspect of the application process or the service that Tesco have provided and I certainly recommend them. It might take a bit longer because of the agreement being sent out to you but that I think makes the experience seem a bit less automated and more personal.

I don't usually write reviews but we applied for £8500 online. We were approved and received a rate of 3.6% the next day. Signed the agreement and sent it back on a Friday morning. The money was in my account by midday the next day. First class service by tesco. We know have our mortgage and car insurance with them too!

I applied for £9000 over 4 yrs on 19th Dec. I was accepted straight away at a rate of 3.6%. Total interest is £665. Paperwork received on 23rd Dec, I signed it and sent it back by special delivery. The money was lodged into my account on Christmas Eve. Brilliant service. I'm a Tesco Credit Card holder with excellent credit rating. Didn't need any more info or bank statements etc. Would highly recommend

I can't understand why tesco receive such negative comments and wonder if most is a case of you get treated how you treat others, any way moving it along I'm a clubcard holder since tesco began, I then took out car insurance , followed by current account and credit card, now I won't say it went without hitches because it did not on each one I encountered 1 problem each, however there fb and twitter pages are fab and staff sorted it for me, even there customer service phone line is helpful and quickly sort issues, now I did go elsewhere for a loan at first and that was my mistake I'll name and shame them hitchia loans is a waste of space stamp all over your credit score and no intentions of accepting you unless you have super bad history, so I turned to tesco since I have everything else, was reffered online needed some info so they rang the next day and asked what I intended the loan for , knowing this was make or break I was upfront and honest and told them and told them how another company turned me away , only defaulted a few payments in my time yrs ago, straight away the confirmed they had approved my loan paperwork turned up 3 days later ,sent back nxt day 1st class and on day 2 I logged onto my banking and the loan was sat in my account waiting, overall best experience ever they tell you everything, they make sure you understand terms and if u can afford it etc they do not push you to accept ,overall I would apply again if needed