Sky Digital Reviews

★★☆☆☆
1.6 / 5
19% of users recommend this
  • Customer Service

  • Features

  • Value For Money

? Ask our helpful community of experts about this product or company
Sky Digital - Ask a question now

Media Gallery for Sky Digital

Sky Digital
Sky Digital

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)
  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)
★★☆☆☆

“Sky Telling You”

Written on: 01/12/2013

The cost of SKY is very high for the service that is provided the phone line and broadband not as good as they say, the TV side is rather expensive for the programs that are shown as the channels are duplicated by three, that means so many channels with the same program running at the same time, ok they say hundreds of channels but take away the duplicated ones and the count is down to a very small number, and some days are duplicated so what one saw yesterday you have today; so one gets a bit… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“sky is not good”

Written on: 09/05/2013

i do not like sky! it was working fine for the first 7 years i had no problems what so ever with it. Well that was until now! my sky box isn't working it says no signal all the time and i am paying lots of money for it !!!! so people i just want to tell you don't go with sky. when i call them up they just put you on hold for ages ans it is so annoying i just want to tell you this so you don't have to go through what i did :) but there sky hub is OK but it is very slow… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Poor customer services”

Written on: 15/04/2013 by Hoyes123 (1 review written)

When I signed up for a package with sky which included a M&S gift voucher which I didn't receive I did a live chat with sky to sort this out and to no surprise I was cut off before the problem is resolved they make it very difficult to get threw to them and phone calls are at a ridiculously high rate to put you off calling its terrible considering the money they make from their customers!… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Waste of money”

Written on: 15/03/2013

I bought the sky package on an offer of £20 a month, sky tv, broadband and talk. After 6 months my bill for on average 55 pound a month! I never used the land line since we both had mobiles, basic tv package. The last year the internet was unconnectable most times. After getting in touch with sky once through email because calling them is impossible there numbers cost a fortune plus they keep you on hold for 5 - 10 mins. So they emailed me back telling me they would look into it and to try… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“two days of my holiday wasted!”

Written on: 17/02/2012 by Tahera (1 review written)

my sky box kept freezing when trying to record programmes or partly recorded programmes. The guy at Sky was very helpful in getting the clarity of picture corrected on my screen. To cut a long story short I phoned Love Digital 3 times over the last two days without getting anything solved. As I have a communal dish they said that the fault was with my dish and I have to callout my Housing association engineer, which I did. He said everything was perfect with the signal and it had to be the box… Read Full Review

Sulem's Response to Tahera's Review

Written on: 18/04/2012

Who are this Love digital ?
I think i better read up on them. I am an ex Sky engineer, if any business partner of Sky is on a service call they carry replacement boxes on board at all times, they do not attempt any repairs on the boxes , other parts leading to the box yes, but not the box its self.Incidentally it does sound like a box error, however if it persists after a replacement box, then the LNB ( the point bit at the front of the dish) could be faulty

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★☆☆☆

“Upgrade online, downgrade don't bother, my request was...”

Written on: 01/08/2011 by mojoba (4 reviews written)

You can upgrade your subscription online but you have to call up to downgrade. I have called twice to cancel the sky movies package but I'm still subscribed, and I'm being charged £ 16 a month extra for these channels. The terms and conditions say you need to give Sky 30 days notice to downgrade, wheras I have found its not that easy. My first request was ignored. The second time I called I recieved an apology for my 1st request not being actioned, I was also promised a call from the accounts… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Not long after my son got married I decided, along...”

Written on: 30/12/2008 by Glynhafod (1 review written)

Not long after my son got married I decided, along with my husband, that we would take advantage of the 'Introduce a Friend Scheme' being run by Sky.

To take advantage of this I had to pay £99 installation fee and, once the Sky was installed, both my son and myself would receive £50 of M & S Vouchers EACH. This was in September 2008. It is now 30th December 2008 and, because neither myself nor my son had received the M & S Vouchers we had been promised, I telephoned Sky this morning.
WHAT… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“I have been with Sky for about 5 years now and have...”

Written on: 31/07/2008 by IOM (2 reviews written)

I have been with Sky for about 5 years now and have had multi-room Sky + for about the last 3. Sky + is fantastic. You can series-link all your favourite programmes and fast-forward through the adverts.

Now for the bad - I was getting phone calls from various companies claiming to be calling "on behalf of Sky" every couple of weeks for months. Each time I asked them to stop calling as I had joined TPS several months ago. More recently I learned that Sky have a privacy policy where they pass on… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“We have had sky TV for the last 2 years as we can't...”

Written on: 23/05/2008 by dizzyfizzy1 (32 reviews written)

We have had sky TV for the last 2 years as we can't get cable tv where we live so we had to opt for the more expensive sky TV. When we got it installed we got all the channels including sports and movies packages but soon cancelled the sports mix because it is cheaper to watch the sports you want in the pub for the extra it costs. Last year we also cancelled the movies mix as it was very expensive for the same movies to be repeated all the time each month and it was cheaper to buy the movies… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“I've had Sky Digital since 2004 but will soon be...”

Written on: 16/03/2008 by slackware (1 review written)

I've had Sky Digital since 2004 but will soon be coming to the end of my contract and not renewing. My favourite channel was paramount comedy but since roughly 2005/2006 they began broadcasting sleazy programmes after 12.00 AM, such 'Naked Camera' & 'Badly Dubbed Porn', and it's not just that they've taken over the time slots when they used to air stand up and other sitcoms they're just not funny. Also, recently they've started a trend where they run a whole season of one sitcom over the… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“I am pleased that I am not the only person who has...”

Written on: 03/05/2005 by gster (1 review written)

I am pleased that I am not the only person who has problems with Sky. I conceed that the company does provide an excellent service, but they are geared up for new customers and do not respect existing ones.

Why is it acceptable to pay a £60 call out charge for faults on their equipment? We are paying a lot of money to use their service? In bad weather my dish moved, I did not have a service for 6 weeks and they tried to charge me for repair!

Why do existing customers accept paying double to… Read Full Review

Report this review
Was this review helpful? 0 0
overview