Simply Be Reviews - www.simplybe.co.uk

Click here if this is your business
★★☆☆☆
1.8 / 5
21% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Simply Be www.simplybe.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“easy to shop”

Written on: 22/10/2021 by Leah-Night (7 reviews written)

its very easy to shop here. Good products with quality… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great leggings that actually fit”

Written on: 19/10/2021 by MartinShelton (1 review written)

I have purchased the Chi Chi panelled leggings and i'm very pleased with them. I ordered plus size 28 and they are actually large enough to fit me well and they look good. They're flexible and it's easy to move in them. I have bought both the black and the blue. :)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Terrible customer service ”

Written on: 02/03/2019 by Jasper416 (1 review written)

You can give a company the benefit of the doubt for sending items that are faulty. You may even over look the fact they're slapdash about packaging the clothes with the correct product and size to match the clothes label. But in the same order!! And Then to make it worse the appalling customer service in response to asking for new, non-faulty and the correct sized items being sent again. Apparently you have to reorder and pay further p&p for their mistake, not to mention I only knew this… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0
★☆☆☆☆

“Horrendous ”

Written on: 12/06/2018 by AllyChilders (1 review written)

I have sent 6 emails requesting for my parcel to be collected. My parcel has still not been collected. However, they did offer me a 10% discount of my next order. This was my 1st time shopping with simply be, and its also my last!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Awful sizing ”

Written on: 16/02/2018 by Fedupfatbird (1 review written)

I am so fed up of paying £100+ for a badly sized outfit.i send back 80% of my orders due to rubbish sizing. Arms too long or too narrow i cant get them on over my head. Waist too small. Chest too big. Legs too small. Wide fit shoes are narrow. Clothes have tiny slim arms and the shapewear is pathetic. I ordered bigger sizes 28/30 when in shapewear and still they wouldnt even fit my size 18 friend. It just about went over my size 12 sisters head!! Explain please??? Cos im baffled!! So u want… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Rikkinikki73's Response to Fedupfatbird's Review

Written on: 19/10/2021

Sadly the clothing is made abroad to fit races who are small and childlike in stature. They are not made to fit european women..... and we are suffering because of it....I'm sick of the ridiculously small sizing.... footwear's the same :(

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Rikkinikki73's Response to Fedupfatbird's Review

Written on: 19/10/2021

Sadly the clothing is made abroad to fit races who are small and childlike in stature. They are not made to fit european women..... and we are suffering because of it....I'm sick of the ridiculously small sizing.... footwear's the same :(

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
Read 2 Comments
★☆☆☆☆

“Useless customer service”

Written on: 17/12/2017

This company has a completely useless customer service and collections dept. I have been attempting to return an item for a month now and all I get told is its booked for collection in next 2 working days sometime between 8am and 8pm...........how useless is that? However, the first two time I did wait in and no-one arrived I have complained AGAIN and all I get told is same stupid responce............we have booked a collection in 2 working days blar blar blar .........so far you have… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible company - don't deliver then hang on to your...”

Written on: 07/08/2017

Terrible company. Wish i could give them no stars because they didn't deliver. They tried to deliver three days running at exactly the same time, knowing I wouldn't be in, didn't let me change the address but then said they could leave parcel with a neighbor. then agreed to deliver on Saturday but just ignored that and said delivery had failed on the Thursday. Customer service cut me off because I didn't know my customer number then they said it will take 7-14 days to get a refund -… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Don't try to return goods”

Written on: 21/01/2017 by Kiraj1976 (1 review written)

Ordered a largish item which arrived late Friday p.m. Was not suitable, so phoned Saturday a.m. to arrange a return. Supposed to be collected Monday or Tuesday.No courier came. Phoned to complain and was told it would definitely be collected on Wednesday. No courier arrived. Now been informed it will be Thursday or Friday. Oh, and by the way I will be charged a late returns fee which will be reimbursed when the parcel is finally been collected and gone through the system.I advise anyone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Poor customer service ”

Written on: 24/11/2016

Order didn't arrive, then I was told I needed to cancel and then reorder it. I did this and their system didn't process it, meaning I was then in debt as the second order wasn't charged to my credit card. Then the first order arrived. A month later, I received a generic email informing me my credit had increased to £600 - I never applied for credit! No reply email available. Arghh! Time and money and sanity wasted. Shop elsewhere… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Very slow and frustrating service”

Written on: 27/09/2016 by Sanaa217 (1 review written)

Slow delivery on items that are in stock, items then come in dribs and drabs, so you have to make more than one journey to collect (if you're not using the courier service) Website doesn't appear to want to take payment, each time I try to pay the screen freezes and message say's no payment taken. Chat feature doesn't ever have any advisers available to speak to, tried ringing to check if payment had been taken even though website said not (as I didn't want to pay twice) but real person… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Really good fit and delivery”

Written on: 17/01/2016

First time I've bought from Simply Be. Ordered late Friday for Delivery Sunday. Arrived on time (was a bit concerned after reading reviews on here). Dress is a really good fit. Quite generous size and good quality… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Waiting for refund! ”

Written on: 13/01/2016 by Nelson466 (1 review written)

I made a terrible assumption that SimplyBe was a reputable company.... I wish I had checked and paid attention to the reviews first before ordering! I ordered 2 pairs of boots, I even got a discount for being a first time shopper and the items arrived on time! Excellent I thought.... I ordered 2 pairs of boots, exactly the same, one in a 7 and one in a 8. If you are returning or exchanging anything please have your wits about you.... they suggest 'helpful' expensive ways of returning your… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“disgusting customer service”

Written on: 29/10/2015 by Cooneyhm314 (1 review written)

a second account set up in my name, they're billing me for it, they know it isn't me. They won't apologise, won't confirm the affect on my credit rating, won't sort the problem out (even tried to tell me it IS my account). I've suggested as the postal invoices have my address correct they could at least actually send me the items being ordered. Surely a SECOND account o the same address int he same name should flag up a possible fraud? erm apparently not. They're incompetent, rude and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Sent wrong size item then said they'd sent size I ordered”

Written on: 09/05/2015 by Harrisonca165 (1 review written)

I ordered an item that was out of stock. I knew I'd have to wait a few weeks, when the psckage arrived I tried it on. It was obviously not the size I had ordered. I checked the package, yes it was 2 sizes too small. But there was another tab saying it was the right size. SO 2 sizes for the same item. I sent it back. Simply Be confirmed the return by saying I had returned the size I had ordered. WHAT? I could see it was no use arguing with them, so gave up. It would have been nice if… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“12.99 for each missed payment.... ”

Written on: 26/04/2015 by bsDobson182 (1 review written)

I ordered somethingn online from simply be. It was for my 21st so needed it snappish- the delivery etc was great and arrived on time however when I was actually buying the product, NO WHERE did it say that they would bill me?? I kept clicking 'next' after filling in my details for delivery, thinking the next page would ask for my debit card details, however before I knew it I got a page saying my orders been processed and they will bill me at the end of the month!! This for a start annoyed me… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Left chasing exchange which never happened”

Written on: 20/04/2015 by 1992Merritt (1 review written)

I ordered 2 items from the site and was given a first time buyer's discount, which I was happy about. I received the product soon enough and couldn't understand where all the bad reviews I had read previously seen had come from. That was until I needed to organise an exchange of one item due to a faulty product/fabric (and I preferred a larger size of one item). As per their instructions I enclosed a return label and exchange label. As they were 2 separate labels, I (also(!!!) wrote on the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“So Far So Good”

Written on: 16/04/2015

Very new to online shopping, but dived into 3 companies searching for a wedding outfit (mother of the groom). Simply Be were by far the best in service and delivery. I found their styles were very well designed for plus size- unlike the one Twiggy favours (who were late) and just do larger sizes in small girl fashion. I admit I don't have the full picture yet- only sent one item back and yet to recieve credit. But I fianlly got my lovely outfit, and more. I don't have an account with them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“worming bin”

Written on: 29/03/2015 by Aidynm242 (1 review written)

I ordered an item and as I was out Hermes put it in my worming bin with a card through door. Simply be said it was nothing to do with them what Hermes did and refused to give me contact details or apologise. The cost of ringing is extortionate. You cannot click and collect. Unlike Littlewoods they charge delivery. Useless… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“fantastic! ”

Written on: 28/03/2015 by missyjaz83 (1 review written)

I was a little dubious about using them with them being part of the marshall ward group and with the high interest...but im thrilled with the service so far. I only created my account on wednesday and now by Saturday I have recieved every single one of my orders and all in great condition and fab quality. One very happy customer indeed :)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Awful company”

Written on: 04/03/2015 by htConrad26 (1 review written)

Ordered items, waited in for delivery, instead got a generic email days later saying item was not in stock. Customer service was rude and suggested I was being unreasonable for not understanding that the website (or 'internet' as she kept saying) wasn't updated as often as the warehouse stock list. Reading other reviews it seems that many, many customers have had the same problem. DON'T EXPECT TO GET YOUR ORDER!! AVOID AT ALL COSTS!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview