Going Places Reviews

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Latest Reviews

★★☆☆☆

“at the travel agency they wer helpful, but when we...”

Written on: 14/10/2009

at the travel agency they wer helpful, but when we arrived on our holiday the rep didnt show up, when she finally arrived she didnt even apologies she just got back on her coach.
we only ever so our rep once at the meeting we had on the day we arrived.
we souldnt complain to anyone about our room we had because the reps wer never their, she said she would come and see us and she never did… Read Full Review

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★☆☆☆☆

“RUBBISH! they sold us everthing we didn't want....”

Written on: 09/10/2009

RUBBISH! they sold us everthing we didn't want. everything we requested was no where around. mr and my friend went on holiday to Turkey and it was by far the worst holiday i've ever had. trying to complain about the holiday is also a nightmare, the company and staff aren't helpful. i've wrote complaint letter which they keep losing… Read Full Review

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★★★★★

“I cant believe what some people have said about...”

Written on: 05/04/2008 by julienee (1 review written)

I cant believe what some people have said about Airtours weddings being poor rated, I had a perfect wedding. The wedding co-ordinator was more than helpful and the photos where lovely. Could not fault Airtours and say that I would advise anyone to use them for a fantastic wedding. Some things cost extra but the travel agent explained this to me… Read Full Review

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★★★★★

“Going places were extremely helpful and make you feel...”

Written on: 22/11/2007 by ayle (1 review written)

Going places were extremely helpful and make you feel as though they were as excited as we were about the holiday… Read Full Review

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★★★★☆

“Great company, Going Places are all you need to get a...”

Written on: 01/08/2007 by padekatr (6 reviews written)

Great company, Going Places are all you need to get a fantastic vacation… Read Full Review

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★☆☆☆☆

“We booked a holiday to Madeira in April. The agent...”

Written on: 16/05/2007 by Jefferies (1 review written)

We booked a holiday to Madeira in April. The agent assured us of a sea view room but as the invoice by post did not mention it I asked for confirmation in writing. I had to ask repeatedly over four weeks, the lady was evasive, promised to phone and email, finally she said she had sent a confirmation by email from the hotel. Clearly not an email from the hotel, spelling and grammar by someone barely literate but as we were leaving next day I accepted it. On arrival, the hotel said that we had… Read Full Review

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John18976's Response to 289295_Jefferies's Review

Written on: 18/08/2007

I had an almost identical experience with Going Places. Promises made at original booking, no written confirmation, lots of phone calls, and finally they claimed they didn't make those promises.

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☆☆☆☆☆

“I have only used Going Places once and will not use...”

Written on: 25/11/2006 by J Whittaker (2 reviews written)

I have only used Going Places once and will not use them again. Their level of customer service is negligent and borders on deception. Five months ago the Going Places Wigan branch window advertised $100 on board credit per adult for a Caribbean Cruise Oct 07. My friend and I were drawn to the advertisement and spent 3 hours (with two young children in tow) booking her family and my family on this holiday. We were both assured that the $100 per adult on board credit from Going Places would be… Read Full Review

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☆☆☆☆☆

“I booked a 2 week holiday in Cephalonia 5 years ago. ...”

Written on: 20/10/2006 by Moushka D (20 reviews written)

I booked a 2 week holiday in Cephalonia 5 years ago. What Going Places didn't tell us was how scruffy and awful our apartment was for the money we were paying. We were also vastly misled when it came to distance to the beach from the apartment. Going Places said it was 5 minutes walk away, but it turned out it was 20 minutes walk. 10 - 15 minutes drive by taxi, and we were on top of a hill/mountain, therefore nowhere near a beach… Read Full Review

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★★★★★

“My family and i have been booking our holidays with...”

Written on: 19/04/2006 by caz2084 (5 reviews written)

My family and i have been booking our holidays with Going Places since 1992 and would never consider going anywhere else. The staff are great and very helpful. They have very competitive prices on holidays abroad and you can get everything you need for your holiday eg flight tickets, currency, car parking, travel insurance and car hire all in one place which is great… Read Full Review

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☆☆☆☆☆

“My daughter bought a £20 phone card from Going Places,...”

Written on: 14/04/2006 by martino (1 review written)

My daughter bought a £20 phone card from Going Places, Cramlington, Northumberland, to use abroad when on holiday with her friends. For an 18 year old - first time away from home this was a lot of money, and a means of keeping in touch. Going Places sold the Red Stone card. It didn't work. Going Places acknowledged it was faulty, but told my daughter to contact Red Stone direct (not in compliance with any sale of goods act since 1979). My daughter was fobbed off for two years, delayed by… Read Full Review

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★★★★★

“I always book my holidays with Going Places. Staff...”

Written on: 03/04/2006 by Alyson Smith (1 review written)

I always book my holidays with Going Places. Staff remember your name and have a good rapport! The atmosphere always very good, and they take a good interest in your holiday and find a holiday to match all you're looking for! I genuinely think they have the best prices, and they always offer a good discount! Staff are immaculate and take pride in what they do! Having booked with other operators in the past, I definitely have found my local Going Places to be the most helpful, and I'm quite a… Read Full Review

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★★★★★

“I had been recommened Going Places a few times by work...”

Written on: 06/09/2005 by Betty003 (1 review written)

I had been recommened Going Places a few times by work collegues, but there was always a queue to see a travel advisor. In the past then I would just go to Thomson or Thomas Cook down the road and although I wasn't blown away I did end up with a holiday, though it be not the best.
Then my friend said 'there is always a queue because they are the best and the best is worth waiting for!'
I went that afternoon to get ideas for my honeymoon next year. The lady at the front of the store welcoming… Read Full Review

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★☆☆☆☆

“Booked my wedding 18 months previous with Going Places...”

Written on: 12/04/2005 by victoriajones (2 reviews written)

Booked my wedding 18 months previous with Going Places to Mexico and 17 of my friends and family came too. My Aunt and Uncle booked their wedding too, but on separate days. On about 6 occasions we checked with the wedding department the dates we had requested. When we got to the hotel we saw no wedding planner for about 3 days until we chased her, the rep was no help to what should have been one of the best days of our lives. When we did see the wedding planner she said she had us both for the… Read Full Review

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Sarahbilly4's Response to victoriajones's Review

Written on: 29/03/2009

I found this review helpful because... i have booked my wedding with going places and got no help at all with them,when i booked they told me everything would be sorted out by them, i have since found out all they do is get you the date and church the rest is up to me, they have no lists of venues for the reception no details on the distance i really regret booking my wedding with them its suposed to be a happy occasion but i feel the lack of customers service from them has let me down.

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★☆☆☆☆

“Booked a holiday to Tunisia - asked about vaccinations...”

Written on: 31/08/2004 by nweaver (1 review written)

Booked a holiday to Tunisia - asked about vaccinations and was told by the sales assistant 'no you don't need any, I went earlier this year and was fine'. Later found out it is recommended to have them done, however the sales team lied saying they had recommended them… Read Full Review

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★★★★☆

“I went to Going Places to book a holiday to Majorca...”

Written on: 19/08/2004 by kjm5000 (2 reviews written)

I went to Going Places to book a holiday to Majorca for me and my friends. First off we did have to wait to be served but it couldn't be helped. The gentleman that served me was very friendly and when we said we booked it he was very excited… Read Full Review

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