Granddaughter left a much loved cuddly toy in our villa when we left. Contacted Whinfell lost property (very easy and straightforward)and got excellent service from everyone resulting in the return of the toy and another item we didn't even realise we had left. Thank you to the person I dealt with and everybody concerned for the efficient and really friendly service.

We go to Center Parcs twice a year (usually) and Whinfell is My Fave. It is great for younger children, Which We had two of One 1 and one 4. I loved every second (Except Leaving!) And I particularly loved Dining (A take away)'s Pizzas. Shopping is incredible and also quite cheap. I loved Swimming and it is free too. My only Problem is it is so far away!

Our first lodge was filthy and we were informed after arrival that we would have no electric for 6 hours! We were moved to a nicer lodge, but next door were the cheap version of the cast of Geordie shore. The partied until at least 4 am every night of our stay. Security attended and told them to keep quiet but it made no difference. And they refused to move us . Our windows were banged on at night and to top it off, they animals next door vomited all over our patio and path, I had to clean it! My disabled child was terrified of the noise and all in we had an awful time. A call back from a manager never happened and I'm still waiting for a response to my emails. NEVER would I return. It's overpriced, the lodges need upgraded and if something goes wrong they don't care. Avoid it

We were pleasantly surprised by the efficiency and friendliness of the welcome staff and cycle staff, our accommodation was very clean, spacious, well equipped. We have thoroughly enjoyed our stay.

lovely family hol went with 1yr old & 3yr old lots to do for them as well as grandparents and mum & dad, spent lots of time in pool. friendly helpful staff lodges lovely,plenty of space for little one and very safe.went on carriage ride with 3yr old and he went to pantomime loved it. Nice places to eat out spoilt for choice all child friendly with small soft play areas. plenty of wild life around even a little stoat came up to see what we were eating ,we had great weather and sat out on the patio most days.so quiet at night very peaceful cant wait to go back. you can spend as much or as little as you want eat out or eat in,pay for activities or do what ever you want or just stay in the pool all day.

really enjoyed my stay at whinfell. there was plenty of walks were you saw red squirrels, rabbits and birds.There was plenty of things for our granddaughter to do like swimming, soft play, painting, feeding the ducks and a disco for little ones. there was plenty of places to eat out or just have a coffee.

It was great, loved the accommodation and restaurants and activities! Wonderful location. Been to centerparcs a few times before and they always give great service. All the staff were nice. Most things not too pricy.

As a mixed party of 5 people,one disabled mature lady, one mature active lady and three teenage boys, two at sixteen and one at fifteen, there was never a dull moment. We thoroughly enjoyed our break which was full of activities, great food but it was also relaxing at the same time due to the setting. all staff were very helpful.

Had a super few days with the family.as a wheelchair user family holidays can be quite difficult to plan but our visit to Centre Parcs was so easy......adapted accommodation,plenty of activities for teenagers and parents alike. Be warned Whinfell is fairly hilly so a fit wheelchair pusher needed or an electric wheelchair. There are plenty of restaurants to choose from and a well stocked supermarket for self catering...there is even a takeaway service! What more do you want? All the staff we came in contact with we're so helpful and courteous and the leak in one of the bathrooms was fixed practically immediately. It isn't a cheap holiday but as we were all satisfied with it ,we can't complain. All in all we all thoroughly enjoyed our break and can't wait to visit again.

Before we ever booked our stay at Centre Parc we visited many sites on the Webb we compared prices and dates that suited us , Centre Parc always seemed to be the Webb site we went back to time after time , it had lodges to suit Able And Disabled, it offered us lots of choices were activities were concerned, and nights out , it's a fantastic location, just a short journey away and you would think you were in another time ,and another place , friendly helpful staff, First Class lodge to stay in, the activities cover a wide range to suite any age , special dining is available , and pamper days at the Aqua Sauna for Him and Her, lots of sporting activities to do indoor and outdoor pursuits, no worries about what to do professional people at hand to guide you and advise you , Safety is always to the forefront at Centre Parc. I would certainly recommend Centre Parc to my family and friends , and even strangers , there is Nothing you wouldn't like about Centre Parc a place were everyone is Welcome . Even the family pet .

Bought a coat in spirit when returned home it is to big, phoned spirit but they won't refund or exchange through post. So I took it to white stuff shop hoping they would refund or give me a credit note but they carnt either so I'm stuck with it now...

great place to stay - staff welcoming and helpful at all times - so many people and places for them to help but able to help speedily and efficiently. great welcome and great service when required.

Centre Parks is a great place for the whole family, you can be as active or still as you want, in particular we enjoy the bike rides and pool, the Go Ape style activity is fun. We found the shopping side of things rather expensive but you dont need to buy whats on offer. Accomodation is more than adequate and very comfy. Enjoyed the eating out but again on the expensive side. The hosre riding would have been good but felt the horses looked a bit uncared for, and some of the activites would be better if you had longer time.

We had a fantastic stay in a New Style 2 bedroom Lodge. The accommodation was fresh, comfortable, modern and clean. We hired bikes and the boys in the Cycle Centre were very friendly and helpful as we found was the same for all the staff that we spoke to. Food is excellent with loads of variety and choices but expect to pay high prices. The Parcmarket is a great convenience store selling lovely fresh bread each morning (again very expensive). If you are on a budget, there is a Sainsbury's in Penrith that you can stop in on your way to Center Parcs or nip out during your stay as it is only a few minutes away. Activities are fabulous with loads to choose from. We recommend Tree Trekking for those comfortable with heights! The subtropical swimming pool is great and never felt over busy. All in all - we would mark this holiday 9 out of 10 (lost a mark due to the high prices of just about everything!)

Great holiday many thanks once again, The Ellwood family keep on coming back to Whinfell every year, on the way home we start talking about the next years hols.the accomondation very comfortable and private, every thing you need for a great holiday, huge amounts of activities for all ages, something for everyone no matter what age. many many thanks

there is allways plenty of activities for both the young and old.from a gental mini golf to paint ball and lazor action to outdoor bowls. ther is also plenty of places to eat in a variety of restaurants of all countries. I found that the new caving adventure was not to my liking as i am a large person and found the going difficult. this is more for the younger person .the accomidation is good we up graded this year to a egsecutive lodge and found it very comfortable,with on suit in all bedrooms and a lot of litle extras. Overall we had an exelent time and we will be returning