Haven Holidays, Caister, Norfolk Reviews

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★★★☆☆
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  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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Haven Holidays, Caister, Norfolk
Haven Holidays, Caister, Norfolk
Haven Holidays, Caister, Norfolk
Haven Holidays, Caister, Norfolk

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Latest Reviews

★★★★☆

“great holiday site”

Written on: 28/09/2013 by karlkaz (1 review written)

My husband and I have just returned from caister on sea .. the site was found to be one of the better maintained and clean sites I have visited. Our caravan was a prestige and we were very impressed on the standard of cleanliness.I have stayed at many of the Haven sites over the last 20 years in the same grade caravan and this would be one of the best. The Mash and Barrel was also very clean. However we found that the food was not hot enough (breakfast). Staff were all helpful and pleasant… Read Full Review

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★☆☆☆☆

“never again”

Written on: 19/09/2013

if you have no car or a certain level of fitness do not go...i was about a mile from the complex and the nearest bar opened two nights only at 7pm..the caravan had a leak in the bathroom and we had to mop up in the morning..glasses delivered 9pm friday night...dirty laundry left outside with gulls pecking at the bags...by far the worst haven camp i have been to and i will never go again...i stuck it till sunday then we just left as all we did was sit in the caravan instead of walking a mile to… Read Full Review

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★☆☆☆☆

“bad week”

Written on: 04/07/2013

Just got back from Caister haven site , I hated ever minute of it, there was a group of us that went and on arrival all look great. the caravan its self wasn't to bad apart from no toilet brush. The club house beer was un drink able disgusting its wasn't just me the whole group of 18 had to go on bottled beer we spent more time in the pub just outside camp site. there was meant to be 2 club houses open over the weekend but one was hired out to a wedding party so he had to sit in a club house… Read Full Review

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★★★★★

“Caister No Waster”

Written on: 19/10/2012 by adeash1999 (1 review written)

Absolutely Fantastic. Nothing was too much trouble. Caravan was fantastic. Funstars worked endlessly to Entertain, "They were FANTASTIC". Everywhere was spotlessly clean and well maintained. 200 Mile to get there BUT will be returning. The new show bar was amazing and Immaculate. Congratulations to all at Haven Caister Sands, you were a credit. 11 out of 10. Highly Recommended. Best Wishes Ade Stain Walsall… Read Full Review

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★★★★★

“First family hols for baby”

Written on: 25/09/2012 by tugboat77 (1 review written)

Absolutely amazing, i cannot fault any of it, the new showbar is spot on the entertainment excellant and all facilities top notch. The funstars were excellant with the kids always happy to chat or swap pin badges. The pool and slide and jacuzzi was perfect wish slide would stay open all the time thou. Got home and booked for the following year already kids even started a countdown chart they loved it so much!!!!!!!!!!!… Read Full Review

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★★☆☆☆

“Too expensive”

Written on: 25/07/2012 by sandybabe (1 review written)

This was the worst haven park i have been to and i have been to 5,we booked the 3 bedroom delux caravan in July,the beds were made up but the bedding was damp,the fridge was ok but the freezer compartment did not work,the cooker was rubbish it took to long to cook anything and the pans were rubbish. The entertainment was a bit of ok but not enough of it,they repeated the entertainment and quizes twice so that was really annoying.I have 2 teenagers and apart from 1 hour a day teen club there was… Read Full Review

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★★★★★

“Our haven holiday”

Written on: 19/05/2012 by MandiePrior (1 review written)

We spent a week at Caister in May 2012 and loved it so much we are planning to go back in a few months. The funstars are amazing, especially Wayne, Stuart, Hannah and Joe. We actually didnt even want to come home, we arrived home yesterday and are still wishing we were still there. Our holiday was FANTASTIC and it was the funstars that made it so brilliant, they do an amazing job and we were sad to say goodbye to them. There was so much to do we didnt even need to leave the site in the week… Read Full Review

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★★★★★

“Great Holiday”

Written on: 11/08/2011 by Denisecraft (1 review written)

Eceptional entertainment team, I don't know where they get the energy from, Everyone we came into contact with were very polite & helpfull.We took my 87 year old mother with us never had so many late nights she loved the entertainment sitting with her point of larger.We had a disabled unit accommodation. Accomadation met all requirements, value for money holiday, off to Haven Primrose Valley Bridlington in September looking forward to it if it's anything like Caister I'm sure we'll have a… Read Full Review

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Guest's Response to Denisecraft's Review

Written on: 06/03/2012

hi iv been to primrose valley and i must just say its fantastic there. great staff lovely park am looking to book there again soon :)

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★★★★★

“we visited haven camp site at caister july 2011”

Written on: 06/08/2011 by bowler24 (1 review written)

had a great family holiday, nice clean caravan, very home from home and very cosy, nice beach, plenty to do on park, staff very helpful and friendly, well be back!!:) THE ONLY THING WE DIDNT LIKE ""WAS HAVING TO GO HOME, COULD OF STAYED ANOTHE WEEK"!!!!!… Read Full Review

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★★★★★

“Our stay in Caister was fantastic. Caravan was clean...”

Written on: 20/05/2011 by effar (1 review written)

Our stay in Caister was fantastic. Caravan was clean and spacious and staff very helpful. We shall certainly be back.
Site is in good position next to beach, good paths for long walks, Caister village with in easy walking distance, bus stop convenient outside main gate with good route to Gt Yarmouth and all its attractions and shopping.
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★★★★★

“Me and my family absolutely loved those 2 weeks ,we...”

Written on: 12/04/2011

Me and my family absolutely loved those 2 weeks ,we have spend in there .
The beach was beatiful ,the children playing area was pretty amasing and we definitely going again. :D… Read Full Review

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★★★★★

“As on of our first family holidays i must say we were...”

Written on: 23/01/2011

As on of our first family holidays i must say we were pleasantly surprised ! we wanted a budget break and booked a standard chalet! it was fantastic! clean and had everything we needed! cooker was a bit hard to use . but i got there! would definitley go again it was ideal with everything i site we needed plus was easy distance to visit different attractions! our friends stayed on the touring part and it was fantastic the pitches are very well equipt and easy to set up . The pool was also… Read Full Review

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★☆☆☆☆

“death trap. live wires in sauna. pool freezing. gas...”

Written on: 31/10/2010

death trap. live wires in sauna. pool freezing. gas fires in carvans don't work. pool filthy… Read Full Review

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★★★★★

“We have stayed at Caister Haven a few times, enjoyed...”

Written on: 26/10/2010 by acsc (1 review written)

We have stayed at Caister Haven a few times, enjoyed each stay. If we had any problems this was put right straight away by the staff. Found the soft play area great for the kids, outdoor activities great for kids, situated right on the beach, site has swimming pool, pub,restaurants etc All the activities we chose during our stay did not incur further charges, I'm sure there were activities that were chargeable but we found enough to do to avoid this. The kids love it, we love the break and… Read Full Review

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★☆☆☆☆

“Took the standard Plus 3 Bedroom at the Haven in...”

Written on: 08/10/2010 by hazel brookes (1 review written)

Took the standard Plus 3 Bedroom at the Haven in Caister 4 days beginning of October, caravan was grubby, 1st night hubby got stung by somethin the colour of a beetle but with a stinger. I got bit to death with flea bites, my 10 year old slept on the sofa the baby shared with dad. October 4 days but EVERYTHIN closed activities couldn't do 8 out of 10 of them, a member of staff stated no use bringing staff in for 1 or 2 things just for 2 or 3 kids. You could peddle around in a golf buggy £10… Read Full Review

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★★★★★

“we had the best holiday ever team entertainment term...”

Written on: 06/09/2010

we had the best holiday ever team entertainment term were the BEST,they work so hard morning till night always smiling nothings to much trouble. they made our holiday at Caister and want to go back next year, :o) everyone who worked there were so friendly our caravan was spotless couldn't fault the holiday at all and weather was good to :o) thanx haven mates you were all fantastic xxxxx… Read Full Review

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★★★☆☆

“We stayed at Caister for a long weekend: me, my...”

Written on: 29/08/2010

We stayed at Caister for a long weekend: me, my husband and my nearly-four-yr-old. Although we had a wonderful time, there are a few factors which did not meet our expectations. You could not fault the cleanliness of the caravan, but this did not make up for the 20 minute walk to the entertainment complex of an evening. This was especially hard at 9pm with a very tired toddler! When we did reach 'Neptunes Palace', we were faced with 100 degrees heat, and music so loud that our ears almost bled!… Read Full Review

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Sophie 97's Comment

Written on: 13/09/2010

I found this review very helpful because... we had a similar experience when we stayed in May 2010. Why are there caravans so far off the site, with a gate that is locked late evening. I believe we should have been offered a choice of site, there will be people who prefer to be so isolated. We had booked in January so there was plenty of time to get our booking right.
<br/>The caravan was clean so no faults there.

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★★☆☆☆

“Just got back from 2 weeks caister Haven. ”

Written on: 25/08/2010

Just got back from 2 weeks caister Haven.

Weve been going to this site for 12 years and have slowly watched the decline in this once great holiday park.

Good points:
Lovely well maintained caravan
Close to beach
Staff polite and helpfull
Good bus service into town

Bad points
Beach filthy with dog poo,used nappies and general rubbish
Lack of amenities at far end near beach,bbq closed,shop closed,carasel club closed,Monte carlo amusements closed.

The seagull club is still open but the beer is… Read Full Review

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Guest's Comment

Written on: 28/05/2011

Haven cannot be responsible for " Dogs poo " and nappies etc on the beach....

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★★★☆☆

“Enjoyed a fantastic week at Caister with the family....”

Written on: 10/08/2010

Enjoyed a fantastic week at Caister with the family. Wouldnt say the drinks are that cheap but if you go for a 4 pint pitcher its better value. Plenty to do on site and its very close to a nice enough beach. The caravan we stayed in was ok but we didnt find it was very clean and the lack of a hoover wasnt the best especially staying with kids! All in all it was fair enough value and i would reccomend it to families… Read Full Review

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★★★★★

“I would like to thanks the Haven's customer service...”

Written on: 19/07/2010

I would like to thanks the Haven's customer service team we were booked to go away on the 2nd july for 10 nights. My father in law passed away and we had to cancell. When i phoned the staff were excellent and they did everything thay could to get me another holiday at no extra cost. We got booked to go Caister at Great Yarmouth we had a great holiday. The park was excellent not to big. We had a prestige van which was great very clean and beds made up. My daughter loved the pool and the beach… Read Full Review

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