Interflora www.interflora.co.uk

Interflora www.interflora.co.uk
★★☆☆☆
1.7
17.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“Undelivered UK to France”

★☆☆☆☆

written by SMHood on 01/06/2022

So sad and disappointed. I ordered flowers 6 days ago (May 2022) to be delivered to my sister in France. Ordered on a Friday for delivery Monday. Not delivered. No reply to two emails and told on live chat on Tues they have to email the French HQ and wait a reply. Today Wednesday still waiting. No idea why they weren’t sent or if they will be. Offered a refund in 3-5 days. Now the opportunity of the anniversary is missed. Surely a phone call would have been more effective.

Was this review helpful? 2 0

“Funeral ”

★★★☆☆

written by Scorpio1940 on 12/11/2021

Disappointed as flowers were limp and untidy not worth money spent £47

Was this review helpful? 0 0

“A Birthday Flower Basket with a Frown”

★☆☆☆☆

written by Yordana on 21/10/2020

Today, two days before my BD, I received a Happy Halloween flower basket for my10/22 birthday. My daughter requested the delivery on my BD with a HB message and a HB balloon. However, a received an early Happy Halloween flower basket instead with a Happy Halloween balloon and no HB message note. By the way, I am a Christian and do not like or celebrate satanic holidays. So, I trashed the horrible French bouquet in disgust. What normal person sends flowers for Halloween anyway? The 1800Flowers put a big frown on my face!

Was this review helpful? 1 1

“Incompetent Interpretation of a magnificent advert ! ”

★☆☆☆☆

written by lachenko on 26/06/2020

We chose an arrangement called Zeste Tendre and paid 64 euros 80. We received a bunch of roses worth about 25 euros. I have written several times to Interflora for a refund of 25 euros but....NOTHING !Absolutely disgraceful. Accepting money under false pretences. I would have turned the flowers away at the delivery but as we were going to view the body that afternoon I had no choice but to accept a clearly inferior product !I could have produced a bouquet of equal merit from myu rose garden. I WANT A REFUND !

Was this review helpful? 2 0

“A photo of the delivery would be helpful”

★★★★☆

written by Wuliejulie on 08/04/2019

.. did what was delivered match the promo on your webpage? My friend was delighted with the gift but of course I couldn't ask her to take a photo in the same style as what was promoted on the web site. Just a thought really.

Was this review helpful? 0 0

“Flower delivery”

★★★★☆

written by George252 on 06/04/2019

I was very happy to learn that they bouquet I ordered in Australia was delivered on time in England. The recipient has told me that the bouquet was beautiful and the flowers were very fresh. This was the first occasion I had used Interflora to send a bouquet to the other side of the world and, while I was nervous about it at first I was reassured when the recipient told me that the bouquet was just as described when I placed my order.

Was this review helpful? 0 0

“Great Service”

★★★★★

written by on 04/04/2019

The interflora website is so easy to use and gives good images and options for selecting the right flowers/gifts for the right occasion. Have been using them for corporate flowers for several years and recipients are always happy with what they get!

Was this review helpful? 0 0

“Job well done”

★★★★★

written by Robstrikes on 31/03/2019

Very pleased with the delivery of a birthday gift. Efficiently conducted and kept me informed. The recipient enjoyed the wine.

Was this review helpful? 0 0

“brilliant service”

★★★★★

written by cazmyster on 31/03/2019

ordered a bouquet for my sister-in-law. It was very easy to order online and such a great choice to choose from. i ordered them at 7pm and they arrived, beautifully presented, before 10am the next day!

Was this review helpful? 0 0

“Spot on ”

★★★★★

written by Yawa on 31/03/2019

Beautiful unusual hat box fabulously long lasting quality simply stunning

Was this review helpful? 0 0

“Beautiful bouquet,well presented”

★★★★★

written by Bigmanwan on 30/03/2019

Ordered a bouquet of flowers for my wife,the flowers were delivered on time and were beautiful. Very well presented and all for a very reasonable price. I will definately be using interflora again,very pleased with presentation and service,well done.

Was this review helpful? 0 0

“I received Great Service”

★★★★★

written by Rogue1964 on 29/03/2019

I ordered in the morning and they were delivered the same day as I requested. The words on the card was as I have written. The delivered flowers looked just like the picture and my wife was very impressed. Thank you all very much,

Was this review helpful? 0 0

“A little Thank you”

★★★★★

written by Mistyblueeyes on 29/03/2019

It was a thank you for my lovely friend for being such a wonderful friend at a challenging time for me and always being there for me.

Was this review helpful? 0 0

“Fantastic Service as Always”

★★★★★

written by 263Kinney on 28/03/2019

I have trusted interflora and our local florist for many years and have every confidence that even when an order is placed for same day delivery, the flowers arrive as expected and are always beautifully received. Using the website is hassle free and always have a great selection to choose from. I will continue to use interflora for their exceptional service and commitment in providing a quality product and service. Well done guys. BIG thumbs up and see you soon :)

Was this review helpful? 0 0

“Floral surprise to delight”

★★★★★

written by McPherson379 on 28/03/2019

I had an epiphany moment, needed flowers delivered same day. It was easy to do on the website, they arrived when they said they would and exceeded my expectations in regards to quality. The flowers are still going 2 weeks later. Perfect

Was this review helpful? 0 0

“Good quality service”

★★★★★

written by JoanneGordon on 28/03/2019

The flowers looked lovely on the internet and the receiver said they were beautiful. There was a good choice and as these were being delivered to work, I chose to buy flowers which came with a vase. Which was really useful and a good idea.

Was this review helpful? 0 0

“Birthday present from abroad”

★★★★★

written by on 28/03/2019

It was a great service to cover my sisters special birthday while we were abroad. Thank you!

Was this review helpful? 1 0

“So Impressed”

★★★★★

written by jenetty81 on 28/03/2019

I like to be able to send beautiful flowers to Mum for birthday and Mother’s Day each year to the UK. I thought this would be a problem as I am in Australia especially when it comes to paying with your international card but interflora have been amazing and make this so easy to do online. I have known their quality products from being in the UK and their service and quality is great. I am so impressed with them. They keep me up to date on emails about the product being delivered too. Thank you so much.

Was this review helpful? 0 0

“Birthday Flowers”

★★★★★

written by Sixty5five on 28/03/2019

Ordered Birthday flowers from Australia to be delivered in UK. The delivery was on time and the flowers looked better than the website picture , my Sister was delighted with the flowers.

Was this review helpful? 0 0

“worst service I have received in years”

★☆☆☆☆

written by osulld on 27/03/2019

I have platinum membership which includes same day delivery - I ordered 3 bouquets orders accepted andthen I get a call saying florist has a flat tyre and could they deliver the next day??? She said she would refund my delivery - and then said you didn't pay for it anyway.....not quite true! I said 2 had to be there the 3rd they delivered to a business the next day . Sadly that business was closed a lot so my balloon and wine and chocolates spent 5 days at the solicitors. When I complained about all of the above customer service said they couldn't help flat tyres (I wanted to laugh) bur suggested my contract was with you so not my problem how they got there.....maybe by foot or uber! They offered me a complimentary order or a refund,,,,but only on the undelivered items. I opted for refund and in the meantime my guest sent his friend in to collect during the opening hours and our local branch had already been back to collect it. This experience has been like something out of a sitcom!

Was this review helpful? 1 0

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