Great Universal Catalogue Reviews

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Latest Reviews

★☆☆☆☆

“Been a good, honest and responsible customer of Great...”

Written on: 10/11/2010 by Tafkar66 (25 reviews written)

Been a good, honest and responsible customer of Great Universal for around 20 years. Have never ordered things that I don't want to buy (such as extra sizes for choice etc) so rarely send things back.

Currently I'm unwell and unable to get round the high street shops and of course this is the time that the kids trainers stop fitting!!! I ordered 3 pairs of trainers in 2 different sizes (therefore 6 pairs). Only has them 2 days before my statement arrives and I've been charged for them all… Read Full Review

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★☆☆☆☆

“Do not use great Universal..... ordered 2 items, never...”

Written on: 24/10/2009

Do not use great Universal..... ordered 2 items, never showed, the reason..........apparently i was already in debt with them to the sum of £250,their mistake they told me, had been given the same account number as the person who owed £250. Thought all ok, till started getting statements, then debt collection letters, wrote explained, they sold the so called debt on!!! phoned, wrote to great universal, told sorry etc. 2 years down the line, the debt has been sold on 6 times, no letter writing… Read Full Review

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★☆☆☆☆

“I'VE been a customer of great universal for 30 years...”

Written on: 18/09/2009

I'VE been a customer of great universal for 30 years when i first got a catalogue from them we got 10 pence in the pound commission here we are 30 years later 2009 we still get 10 pence in the pound commission but they now call it cashback / rewards great universal as now changed the way this is added after a payment of 100 pounds i received no cashback/rewards thank u great universal u lost this old customer… Read Full Review

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★☆☆☆☆

“i got a zoostorm from them and thay treated me like...”

Written on: 28/08/2009

i got a zoostorm from them and thay treated me like dirt when it busted
the day i got it and now my second has just busted so basically don't buy from great universal… Read Full Review

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☆☆☆☆☆

“The way Great Universal treats it's customers is an...”

Written on: 20/05/2009 by irishalkies (1 review written)

The way Great Universal treats it's customers is an absolute disgrace.Please do not shop with this company.Here's my story....

A letter dropped through my door last year addressed to me inviting me to enter a competition to win £10,000 to spend in the catalogue.Nice prize so i sent it off.Two weeks later a catalogue arrived on my door step with a letter offering 20% off my first order.I had no intention of using this - after all i only entered a competition, I did not ask for a… Read Full Review

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★☆☆☆☆

“They've introduced a 28 day billing process rather...”

Written on: 29/07/2008 by katkin2 (1 review written)

They've introduced a 28 day billing process rather than a fixed monthly payment date which means if you pay in instalments now, your monthly payment date is never fixed (not very helpful if you are salaried). Also, in my experience I have found them to be inflexible when I asked them to fix my payment date and seemed quick to threaten to charge additional admin fees for late payment.

I feel that for a mail order company to treat me, a long-standing customer, like this after many years of… Read Full Review

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☆☆☆☆☆

“I have ordered a number of items lately many have been...”

Written on: 28/03/2008 by MINIBULKER (1 review written)

I have ordered a number of items lately many have been delayed. Lots of items you are told are direct from manufacturer when they don't arrive all that happens when you chase order is that delivery date is extended. I ordered some wallpaper mid February have been given five different delivery dates the latest is mid April. I booked this week off to decorate still no paper!… Read Full Review

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☆☆☆☆☆

“Went to purchase a Weslo treadmill advertised in the...”

Written on: 14/06/2007 by KMF2 (1 review written)

Went to purchase a Weslo treadmill advertised in the sale booklet I had received yesterday, stating that the sale began at 9am on Thursday 14th June 2007. The treadmill came up as sold out at 8:58am - two minutes before the sale even began!!! What a waste of time and effort. Hence, I have asked to cancel my Great Universal catalogue account… Read Full Review

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★★★☆☆

“I ordered a game from Great Universal for my PSP and...”

Written on: 12/05/2006 by lewis69lewis (14 reviews written)

I ordered a game from Great Universal for my PSP and it said that it would be about a week. 3 weeks later there is still no sign. I paid the full amount with my card, and I wish I had just gone to the shops to get it… Read Full Review

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☆☆☆☆☆

“Beware, Great Universal is Littlewoods in sheeps clothing!”

Written on: 21/03/2006 by shakespeare (1 review written)

Beware, Great Universal is Littlewoods in sheeps clothing!… Read Full Review

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☆☆☆☆☆

“I was sold a Sony Vaio Laptop which failed straight...”

Written on: 05/02/2006 by BFletcher (2 reviews written)

I was sold a Sony Vaio Laptop which failed straight from the box. Great Universal refuse to allow the product to be returned even though this is a breach of statutory rights and have been very unhelpful (obstructive) ever since. Please warn people reading this never to buy any electronic goods from this company… Read Full Review

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