written by Robinhood2023 on 13/04/2023
Berkeley Motor ltd in Birmingham 55 berkley road east birmingham. The sellers are not genuine car sellers just sham. I brought a car this month with no service or no fsh part documents or given a receipt. The car was faulty eg the engine light came on and shaking when driving . The seller refused to take any liability of the fault or it is fit for purpose to drive. He suggest if car is brought sold as seen and refuse to exercise a buyers right to a refund , exchange or part refund under the 3 months warranty ( The Consumer Rights Act 2015) please DO NOT believe the sellers intentions are good eg ad “”YOU CAN BE SURE YOU'RE IN SAFE HANDS FROM START TO FINISH “. “ALL OUR CARS ARE READY TO DRIVE AWAY” This is just fake ploy to induce you to car that is not fit for purpose and sell as sold as seen. I reported to eBay but they refused to take any action or address the seller as fake and bring the advert into dispute with their advertising guidelines . Also the seller traders under 2 names.
written by fiestadave on 09/01/2023
been with ebay motors for 15 plus years, approx 7 months ago my partner stepped down after having a baby and i started up a new business and took over, signed new contract with them , yet every month they send the incorrect bill, they didn't set up dd as promised, they didn't make changes as requested many times over, they are totally uncontactable, they even had the wrong contact number for me even though i have been dealing with them for 7 months, plus our phone number and email is on every advert they list lolol complete joke of a company. does anyone know if i can take this further with the ombudsman and which one do i use?
written by aristotle on 11/10/2011
they will outbid everyone and then when they turn up they try and knock you down
written by on 17/05/2011
I have tried E bay motors several times and find it difficult to search for a particular car, I uaually get board and go to Autotrader. This is a shame as E. Bay Motors has great potential, and someone should challange Autotrader, Also it should be easier to chose to search auction of classified.
written by tommo1 on 01/03/2010
Autotrade-it like ebay motors is getting more popular and everytime i search the site there seems to be more choice than previously before. The information available is sufficient and i believe ebay motors in time will be one of the biggest searh portals for used cars. www.autotrade-it.co.uk have unbeatable prices on used cars from traders, dealers and private sellers from all over the UK. It lists car dealers from all over the country and cars for sale from all manufacturers including Ford, Renault, Peugeot, Toyota, Nissan, BMW, Audi and many more. Unlike ebay motors private sellers can sell there car for free on Autotrade-it and you can access a full directory of car dealers in the uk.
written by pilotx on 17/12/2008
I have used E-bay quite extensively for buying and selling cars over a number of years. I'm not a dealer, just a private enthusiast. I have to say on the selling side of things, it has been very successful indeed; Huge amounts of exposure over the whole country. I've had people travel a long way to collect cars. I've found the way you sell on E-bay is very important to the end result - the best for me has been making sure you have a very detailed and honest description, excellent photos (NOT from a camera phone), and price wise all my auctions start at next to nothing with no reserve. This way, only 1 out of about 20 cars has not reached what I saw as a fair price (it was really worth a lot more, but as I say that was the only one I was disappointed in). Keep it honest, look out for the obvious scammers and all should go well.
As far as buying goes, 65% of the cars I've won the bidding on have been great - as described or even better, genuine cars and decent, honest sellers. These have pretty much all been a real bargain too, winning the bidding for a lot less than the average Auto trader asking prices. However this leaves 35% of cars I've won the bidding on which have been a problem one way or another. Mostly, I've traveled to collect the car, only to discover that a sparsely detailed advert was for a reason - the seller didn't have anything good to say about the car they were selling. I look at it that significant information being withheld from the description still deems the car as 'not as described'. All the ones like this I've simply told the seller I'm not willing to complete the purchase on these grounds, and every time if they had been honest about the car, it wouldn't ave made the money it did in the auction. More worryingly, quite a number I've won the bidding on have come up as having been written off previously in their lives - none of them stated this in their adverts. Again, on discovering this I simply contacted the seller and explained I was not willing to go through with the sale. All denied knowledge of the writing off. So, make sure you HPI check car you 'win'.
Finally, people stating in their adverts 'if you win the bid, you win the car no excuses' and such like... rubbish. They cannot re-write the sale of goods act or E-bay rules. You are obliged to purchase the car ONLY if it is 'as described'. When I sell, I state on my ads that if the car is not as described, the winning bidder should walk away and I'll be perfectly happy for them to do so. Any truly honest seller should feel the same.
written by mary25a on 14/08/2008
Whilst we did sell our motorhome under classified ads fairly quickly, the actual site is terrible to use, and I don't understand why it's so popular.
written by LionBrain on 28/02/2008
I bought my BMW off Ebay Motors a few months ago. I was happy because I found a 1 Series Beemer available froma seller across town.
I like the layout of Ebay Motors. I've used some other ebay sites for buying things like a nintendo wii and a digital camera, so I understood the layout OK enough.
I'd recommend the site and will go back.
written by on 23/01/2008
I've been using eBay Motors for a while now. Mostly I use it to look for car accessories, like sat navs or car stereos.
Searching can take a but of time, which can be really annoying. But with the amount of money people spend on cars and mods, I guess you'll be prepared to take the time finding what you need.
written by miri2121 on 16/09/2006
Whenever I go on the Internet, I think I will see what's on Ebay Motors UK, but after 5 minutes, I've had enough as I cannot get the search to pinpoint what I want. I'm fed up of spending hours trying to find one car. I race cars for a hobby, so Ebay could have a great deal of commission from me (as in this sport, you total a few cars) but their web page setup just means you can't find anything.
written by aareth on 01/04/2006
I used Ebay motors once and paid lots of money to advertise my car for 10 days only! It was a horrible experience from the begining to end. I found Super Auctions and sold my car within 2 days. Free car listings and great looking website. I think Ebay has lots to learn from them
written by goldthorp on 10/02/2006
I have bought and sold cars on Ebay Motors UK. Buying I have always got in touch with the seller and actually gone and viewed the car first. Selling, sold one within 24hours on a sensible 'buy it now' price. Another didn't sell on the site, but the eventual buyer had seen it advertised on ebay.
I don't find navigation around the site a problem.
written by Cockneywolfe on 12/11/2004
Personally I wouldn't advertise another car with Ebay Motors UK. The process of placing an ad was long and complicated (especially for the first-timer) and many 'buyers' were unwilling to bid as I was a first time seller. This kind of snobbery isn't very helpful.
Their customer support is slow and it is impossible to talk to someone on the helpdesk. Their 'contact form' is not at all intuitive as you need to select your comments from a series of menus.
Overall, it's not the selling (or buying) experience it's cracked up to be.
I ended up selling my car on Auto Trader's website, which incidently is very good!
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Pilotx's Response to pilotx's Review
Written on: 17/12/2008
Just a quick addition to my above comments; I believe the sale of goods act only applies if you buy the car from trade. However, if bought privately, trading standards say this:<br/>
Private sales... There are some situations where your legal rights will be reduced. The general rule is ' let the buyer beware 'when you buy from a private individual. It is up to you to find out whether the car is of satisfactory quality, to make your own checks on what you are told and to take responsibility for your choice, as the seller is not liable for the satisfactory quality of the vehicle. You are still entitled, however, to expect the car to be ' as described ' . If the advertisement says ' 2000 Ford Focus 'or ' excellent condition 'then it should be exactly that. It is important to remember that it may be much more difficult for you to enforce your rights against a private individual.<br/>
Whether you buy privately or from a motor trader, you are entitled to expect that the car is roadworthy when you buy it, unless you and the seller clearly agree it is to be sold as scrap. You should take note that a car sold with an MOT Certificate does not necessarily mean that it is roadworthy.<br/>
Hence, again I stress, if a seller describes their car in a particular way, please do check it when you go to collect the car - The words 'you bid your buy' in any seller's advert means nothing to me. If it is not 'as described', regardless of whether or not I viewed the car before the end of the auction, I wouldn't buy the car.