Swinton Motorcycle Insurance Reviews - www.swintonbikes.co.uk

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Media Gallery for Swinton Motorcycle Insurance www.swintonbikes.co.uk

Swinton Motorcycle Insurance www.swintonbikes.co.uk

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Latest Reviews

★☆☆☆☆

“Cancelled insurance but still taking my cash”

Written on: 02/05/2016

I insured my bike on the chassis number as waiting for DVLA to issue a new number. Swinton Kingston took the details and cash via direct debit. DVLA being the slow moving peopel they are, issued the new registration number 2 months later. I telephone Swinton to inform them of the new registration number only to discover that they had cancelled my insurance without notification. Correction, they called and asked what the delay was and I said it was down to DVLA not me, and they said, "no… Read Full Review

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★☆☆☆☆

“Rip-off merchants - avoid”

Written on: 27/06/2015 by Ollathir (1 review written)

Others have had the same issue - I was charged a hefty cancellation fee. i sold my bike and obviously didn't need the policy so I phoned to cancel it. What a freakin' rip-off, had to pay a fee to cancel. EVERY other insurance company I have dealt with has always refunded for any time still left on the policy. To be honest I thought customer services were going to tell me how much I would get back - not how much I would have to pay them. Bunch of rip-off merchants. AVOID!… Read Full Review

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★☆☆☆☆

“Warning”

Written on: 23/05/2015 by ChayaWyatt (1 review written)

Was told my partner motorbike insurance was invalid because he did not have a second immobiliser on his bike he was not asked if he had one we did not think anything about it because the bike was factory condition and not been modified… Read Full Review

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★☆☆☆☆

“Disgusting attitude”

Written on: 04/04/2015 by paula92xo (1 review written)

How dare you hang up on my Dad! appalling if you ask me! When he tells you he is retired, the quotation he expected was for it to be cheaper than what you was offering! He hasn't had a motorcycle accident in his life, he's been riding for over 40 years and you have a cheek to hang the phone up on him when he kindly asks you if you could possibly reduce the renewal price! Well sod you Swinton, he has gone somewhere else whose attitude is not as disgusting as yours has been. Sort it out!!… Read Full Review

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★☆☆☆☆

“Avoid by all means”

Written on: 09/02/2015 by britishconsumer (20 reviews written)

I had my scooter insured with them. I bought a new scooter, so I rang them up hoping to transfer my insurance over to my new scooter. A process which I allocated 30 minutes durng my work break turned out to become a three hour debacle. In brief, the service I had was abrupt, unhelpful and terse to the point of rudeness. I was asked for the date of registration for my new bike. I told the female insurance officer that its a new bike which Im picking up tomorrow so if tomorrow isnt the correct… Read Full Review

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★☆☆☆☆

“INSURE ELSEWHERE”

Written on: 23/01/2015 by Halsey95 (1 review written)

Purchased scooter insurance last May (2014) sold scooter January 2015, paying by direct debit. Rang to cancel policy which was just over £60 for the year, and told I needed to pay £50 cancellation fee!!!!!!!!!. I said it was a rip off and I would be cancelling my other policies with them, (although that would have cost me another £100 in cancellation fees, not a good move really) to the credit of the man I dealt  with he reduced the fee to £25 in view of my other policies. I will not be… Read Full Review

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Ollathir's Comment

Written on: 27/06/2015

I had a similar issue. Had to pay extra to cancel my motorbike policy. Every other insurer has actually refunded any unused premium; this is the first time I have ever had to pay extra to cancel a policy early. Swinton is a rip-off.

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★☆☆☆☆

“Rip off Cancellation Fee”

Written on: 17/12/2014 by 120Neville (1 review written)

I took out a Motorcycle policy with them for £77.00. When I sold the bike after nine months, I phoned up to cancel it and was told I needed to pay them a £50.00 Cancellation fee. I think £50.00 is a bit steep to press a button to "CANCEL" a policy. After all, they`re making money, as I don`t have the bike anymore!… Read Full Review

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Ollathir's Comment

Written on: 27/06/2015

Me too. Sold my bike, didn't need the policy but had to pay a cancellation fee. Every other insurer had actually refunded any difference. Swinton is a rip-off merchant - avoid!

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★☆☆☆☆

“The worst I have ever encountered”

Written on: 14/10/2014 by cdCarney6 (1 review written)

Missed a deadline for returning a form. Got a fine. No reminder to send it in, just a polite letter telling me I was being charged £24 for lateness. Disgusted, will never consider using again. Doesn't look like I'm the only one either. Avoid this company, go with someone more reputable… Read Full Review

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Rickryder's Comment

Written on: 18/03/2016

yep swintons have been running this for a few years now, where is the fsa when us the little people need them.....?

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★☆☆☆☆

“what a bunch of ? do not use them go to mcn for a good...”

Written on: 19/03/2014 by jalfablack (1 review written)

what a mistake to use these robbing poo bags sad excuse for a company they will do thee utmost to screw you and a rubbish customer services worst thing i did was go to this company. stay with a proper bike insurance … Read Full Review

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★☆☆☆☆

“WHATEVER YOU DO, DO NOT USE SWINTON BIKE INSURANCE!”

Written on: 31/12/2013

I can't even begin to tell you the frustration with this company! they are totally unhelpful and totally ripping you off. Yes, it all sounds good to begin with, their cheap insurance but that comes with something! i had my bike stolen, it took 3 months to get some money back, totally valued at zero. i also had a helmet and leather insurance that I was told was covered for my maion issue, THEFT! they said yes of course. So I paid this policy in full, only to discover when my scooter was stolen… Read Full Review

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★☆☆☆☆

“cancellation”

Written on: 18/12/2013 by cheryl27759 (3 reviews written)

at the end of paying 12 months Direct Debit for a motorbike which had been stolen, Swintons did try to contact me but it wasn't convenient to speak at work. they, then went ahead and renewed my policy. When I rang to say I didnt want it and that the bike had been stolen (only paid £650 for the bike and the excess was£650!!), they told me I had to pay the policy in full as I hadn't rang and cancelled it with them. As far as I was concerned the policy had ran its course, I had paid 12 months… Read Full Review

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★★☆☆☆

“Couldn't possibly write what I'm thinking here!!!!!!!!!”

Written on: 28/09/2013 by Chriscbf (5 reviews written)

Bought insurance with Swinton's when they quoted me roughly half what my renewal quote was. So I expected a slight increase at next renewal....not a chance, it doubled! (£84 up to £168) Hounded me day & night to try get me to buy from them. Surely they can see people won't buy at these rates....Bennets operate a similar system so be careful, they suck you in with a huge 'first year discount' then try to recoup it second year… Read Full Review

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★☆☆☆☆

“Swinton Motorcycle Insurance review”

Written on: 23/08/2013

So read the small print as there is lots of catches in ur conract cancellation fee is 60 pounds my insurance for a year 120 lol rip of thats the name for it avoid by any means… Read Full Review

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★☆☆☆☆

“Be Aware of the Small Print!”

Written on: 11/08/2013 by richardb167 (1 review written)

Renewed my bike insurance in June this year with Swinton. I have 10 years NCD and ride an old CBR600, so my premium was just £92. All well and good. This month I decided to buy a 2nd bike so rang Swinton to check on the procedure. I was told I'd have to cancel my current policy and take out a multi-bike instead. This means I would lose around half of my £92 premium. OK, a bit steep I thought, but needs must. Swinton then quoted me £400 for the multi-bike option! I shopped around and found… Read Full Review

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★☆☆☆☆

“bloody cheek”

Written on: 19/07/2013 by stonesour (1 review written)

everytime ive dealt with them its been a nightmare they just charged me £24 because my bank didnt pay the standing order yet theyve been overcharging me for a canx policy they owe me in excess of £300 pounds how much shall i charge them for that… Read Full Review

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★☆☆☆☆

“Unhelpful, unfriendly, rubbish”

Written on: 19/07/2013 by ICHRIST1AN (1 review written)

I took insurance out with swinton bikes for my 50cc scooter in September/12, it was £240per year i set up a direct debit to pay £32pounds per month. (Witch was fine) in February/13 I lost my job so no longer needed the bike or could afford to pay evey month. I contacted swinton and informed them about my life changes, they said it would be £50 to cancel and there would be a £20 pounds handling fee, I explained I was skint so they suggested another direct debit to be set up taking £10per… Read Full Review

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★☆☆☆☆

“Rip off insurance ”

Written on: 22/05/2013 by Swinton.insurance.ripp.off (1 review written)

They will take money out your bank for a bike u don't. Have and charge you £50 to cancel it this is a joke !!!!!!!!! Don't use them. Customer service is rubbish there's ain't none… Read Full Review

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Donotdobusiness's Response to Swinton.insurance.ripp.off's Review

Written on: 02/09/2013

very true as I have just found out wanted to change insurance to higher cc bike as buying new bike. informed of over £50 charges for cancellation then they expect you to pay for a new policy and still do business with them. Better to simply hold on to existing bike until normal renewal and start again with another company, but while doing this tell every motorcycle owner of how this company operates.

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★☆☆☆☆

“avoid at all costs!!! rip off ”

Written on: 22/04/2013 by richy476 (1 review written)

Got insurance through swinton because they were the cheapest by quite a large amount. Long story short. Bike stolen from outside work. In a secure compound with electric fence and cctv everywhere. After being passed to BLD the underwriter axa wouldn't accept their assessment so bike moved to a compant called 4th dimemsion who also class it as an uneconomical repair. Axa now wont pay out because the steering lock wasnt on. Secure compounds and cctv are not enough aparently. But to rub salt into… Read Full Review

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★☆☆☆☆

“I renewed my scooter insurance with Swinton's as they...”

Written on: 06/04/2013 by Joff (22 reviews written)

I renewed my scooter insurance with Swinton's as they were the cheapest on 'Go Compare' - that was a big mistake! Having had the year's policy (paid in full) for only two months. I sold my scooter and had no intention to purchase another. Thinking like every other policy I have had, I will at least get some cash back for up to 10 months of unused policy. It would only be about 30 quid but that is better than nothing. To my shock, the representative asked me for another £21 to which my initial… Read Full Review

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★★★★☆

“Phone call after phone call then spoke to Rich”

Written on: 27/02/2013

I have been ringing Swinton month after month trying to get my claim sorted getting passed from Swinton Bikes with no explanation to another team that can't help to then another company that can't help getting told one thing then another, i had, had enough. I phoned one last time and spoke to Rich who listened and then acted, i was no longer the person phoning round he did it for me all in a day got me a direct number and name to speak to in the correct claims department and also gave me his… Read Full Review

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