Habitat Reviews - www.habitat.co.uk

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1.3 / 5
8% of users recommend this
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★★★★★

“Excellent service, delivery and product.”

Written on: 19/10/2016 by AliviaHall1985 (1 review written)

After a poor experience with Wayfair, we ordered two pieces of furniture online from Habitat. From ordering the service was excellent, immediately notified of delivery date. Texted to give us a time slot. Phone call from the two drivers an hour before arrival. All delivered within about 4 days. Furniture delivered with care and politeness. Products very well packaged. Sideboard and shelving unit both as expected, instructions included and easy to put together. Faultless service. Note: drivers… Read Full Review

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★★★★★

“Love my new sofa 'ella'”

Written on: 28/07/2013

bought a sofa from habitat via b&q, delivered on time, fits perfect in my living room, so comfy, all i need now is to save up to buy the matching chair. :)… Read Full Review

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★★★★★

“Quality product; online discount; excellent delivery...”

Written on: 05/04/2012

Ordered a product online after trying it out 'in store'. Took advantage of a one-time 10% discount upon purchasing online, which worked in conjunction with a 'spring sale' item. The process of organising a date for delivery was clever and efficient. You are called within the week on either of the two phone numbers you provide upon purchase (home and mobile), and if the product you ordered is 'in stock' and 'ready for delivery' a date in the near future is scheduled (if not, then further into… Read Full Review

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★★★★★

“Great customer service”

Written on: 07/03/2012 by johnsmith236363 (1 review written)

I had a problem. It was dealt with quickly and in a friendly manner and I am difficult to please. You cannot go wrong here in my eyes. I am really sad to see so many bad reviews. What you have to remember is some people are simply unreasonable… Read Full Review

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★★★★★

“I enjoyed the whole shopping experience, the staff...”

Written on: 21/10/2008 by xxhanahxx (1 review written)

I enjoyed the whole shopping experience, the staff were well trained and really welcoming (York). They looked at what would suit my needs and explained the features of certain products. They considered the size of my room, and the style i was looking for. They stayed within my budget, and even helped me select suitable room dressings.

The few bad points I experienced were that they seemed short staffed on my visit, each member of staff was in high demand, and we had to wait 5 minutes for a… Read Full Review

Guest's Response to 411418_xxhanahxx's Review

Written on: 14/07/2011

Hi,

it's so nice to hear that no all stores are like Nottingham where the manager told me to F*** Off in front of all the customers and staff. When I finally managed to get a number for customer services I was told this was not the first complaint about the person.

I wrote an e-mail as I was asked but heard nothing back. I know that all the stores are closing but this still does not excuse her behaviour r the lack of response for head office. Has anyone else had a similar experience?

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★★★★★

“I ordered all my new plates and cutlery, also small...”

Written on: 24/02/2010 by MikeLarson (2 reviews written)

I ordered all my new plates and cutlery, also small electrical appliances as i have had a new kitchen.Hab.itat delivered on time and carried everything into the kitchen. Good service… Read Full Review

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★★★★★

“This is easily the best web site I have ever visited,...”

Written on: 19/03/2003 by Bob. (1 review written)

This is easily the best web site I have ever visited, the design is brilliantly creative and totaly unique. Go there just to witness its genius!… Read Full Review

388698_Alvyronson's Response to 81183_Bob.'s Review

Written on: 04/08/2008

I disagree with this review because...I thought the website was unhelpful and offered me no information that I didn't have already

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Wackercooper's Response to 81183_Bob.'s Review

Written on: 16/08/2009

I found this review not helpful because...Habitat is the worst retailer to deal with in event of faulty goods. They never answer letters until pushed to the limit with Trading Standards. Their goods are now shoddy as they're owned by Ikea, do not shop there if you want quality. Go elsewhere.

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